I pay for a monthly membership but they can't find me in the computer was unable to tan was told…read morethe manager would call me to get it figured out she never did called back to see if my account had been figured out it hadn't still paying for a membership I can't use.

I recently moved to another state temporarily. My account at this location is froze. I wanted to…read moreunfreeze it at a location where I'm at now. In order to do that the manager at the telegraph store has to do it. Well I have been calling for a week now leaving messages for the manager Crystal who is never in. The same girl always answers so she knows what the situation is. Today I called talked to that girl and she said she would text this so called Crystal. No far nothing as which I figured. So now I will call corporate. How is someone a manager of a place and is never there and has horrible customer service skills. This is ridiculous.

I am not really the tanning type...but after months of studying and being locked indoors and my…read morefriend's wedding and therefore, a pending bridesmaid's dress date looming, I realized it was time to start fake baking.... I didn't want to to go to some big chain and the whole idea of tanning was well, not really thrilling me. I stopped by at L.A.Rays and seriously, I was so pleasantly surprised. Everyone was so nice and incredibly helpful. After explaining I was a tanning neophant...they explained what lotions I should use, times I should stay in the bed, and even how to lay to avoid the weird tanning bed lines. They have mystic tanning too if you are more into the idea of spray tanning, and you can always print out coupons online....which is really awesome. Major bonuses of this place: It's incredibly cheap. Only $4 per tan no matter how long you stay in the bed. Also, it's really, and I mean REALLY clean. That was a definite concern of mine, so I'm thrilled I found a place that was actually clean and cheap. If you have to tan and you're in South County (or Arnold, there's a location out there too) I highly suggest checking them out.

Five Stars!!! A very clean facility with polite & friendly…read morestaff. A special shout-out to Kaitlyn who helped me choose a Red Light package that fit my needs and my budget.... Thank you Kaitlyn!!!

The people that work here are very knowledgeable and very helpful. The staff is very pleasant and…read morethe salon was very clean. I got a full body spray tan, the young lady made suggestions based off the questions she asked. I will definitely use them again.

I LOVE Malibu Mist Mobile Tanning! Its different than when you go to a tanning salon. This spray…read moretan lasts longer than others and it doesn't give you an "orangy" look. She mixes up the tan color to match YOU.I like the fact that you can wear a swim suit and she can spray you herself rather than machines (which can miss spots on your body). Mary is very precise on how she puts on the solution so that the tan looks very natural! It's very affordable too! I would MUCH per fer this than a tanning bed!

From the owner: Custom Spray Tanning. We make sure the client walks away satisfied and with a "just off the beach"…read moretan

Missy is amazing! My tan looks great. Beautiful color and looks natural. She makes you feel very…read morecomfortable during the spray. She provides detailed pre- and post- spray instructions to maximize the quality and length of the tan. Check her out!

Missy is so amazing. This was my first spray tan by a person and she made me feel so comfortable…read more She really walked me through what she would be doing step by step and does the best color I've seen from a spray tan. Do yourself a favor and go to missy!

I went for a spray tan and the price was good and the staff was nice and knowledgeable and my tan…read morelooked fantastic!

Employees not helpful and rude. Customer service is comical. Go somewhere where they are kind and…read morewhere they know how to set up their machines.

Girl that checked me in was rude, lied to us, and she told my sister that the darkest tan would be…read moredark but it was not dark at all. Dark costed $7 extra just for it to look like a light tan. She also would help us for 5 seconds then jump to somebody else and leave us waiting. We called ahead two days prior to going to make sure we would get the first time "free" spray tan. The worker on the phone prompted that it would be free but the additives would cost us only $7. Then when we walked in the lady said they had just stopped doing that?!? Your employees should know ahead of time when you're getting rid of stuff like that. Scam.

Most beds are old, none are maintained. The bulbs certainly aren't changed because you can go to…read moreglo tan and get color from half the time and the customer service is far superior. They over charge for the beds they have. Then they got rid of the versa spray tan saying they were unable to get new cartridges for it. Lies, they may cost more than the old spray machine because Glo Tan has the versa and had NO problems getting the cartridges! They got a cheap red light thing and they are now trying to change what they tell the customer so they will buy their overpriced products. My home red light unit is superior to theirs and I don't charge people to use it. They are trying to make money off nothing!

Wish I could give them 0 stars. The worst customer service I have ever experienced. I had a spray…read moretan membership and continuously had issues with it. They would charged me numerous times in a month and then not allow me to tan when I would come in monthly. When I called them, they told me to call corporate, and they never answered any of my (many) phone calls, emails and voicemails. Months later they said they had tried to call me which did not happen and so I canceled my membership. Should've cancelled a long time ago. Bad in person and online customer service.

Tanning experience was great, people that work there is great what I don't like. Is they never…read morechange the freaking bulbs you pay a high dollar to tan there and you know the owner is making big money, I've three years and they never the level two bulbs. They are black and don't even work. They say they'll change them and then I girl yesterday and she was honest and said no they never changed the bulbs. I am looking into the glo tanning-let's see if they ever change their bulbs

Beware of fraudulent billing!!!…read more They use your credit card without permission, and pressure you for payment that you don't owe. My wife and I always paid in full each year, then after not renewing they try to charge saying that there was a contract that has to be paid to cancel a membership that didn't exist. They pressure for a credit card to cancel then when that doesn't work they use whatever they can find that was used previously. Don't fall for the SCAM!!!!

I love the salon and all the staff members! They're all highly educated on the services and…read moreproducts they offer!

Bronze Tan always does an amazing job and everyone that works there is super nice and always…read moreremember me.

*** Editing to add: The business owner commented on my review and messaged me asking for my phone…read morenumber so we could discuss the experience further. I provided it, but never heard anything else after that. Unfortunately, it made the interaction feel more focused on public appearance than actually resolving concerns. After reading through other reviews, I also noticed a pattern of responses where customer experiences were argued against or questioned, which didn't leave the best impression. I chose this salon based on recommendations from several peers and was really excited to try a custom airbrush tan here. The two girls at the front desk were both very friendly and welcoming, and Meadow, who did my spray tan, was kind and professional throughout the appointment. I received the Venetian Express and explained that I was looking for a natural glow rather than a very dark tan. Meadow instructed me to rinse after 3 hours, and then take a full shower with soap at 8 hours, which I followed exactly. Unfortunately, I was very disappointed with the final result. The color developed very orange on my skin and the tan turned out uneven and splotchy in multiple areas. It was also not blended well around my ankles and wrists, which made it look noticeably unnatural. Overall, the quality looked more like what I would expect from an automated spray tan booth rather than a custom airbrush tan. I truly wanted to love my experience because the staff was pleasant and the salon came highly recommended, but for the price and the expectation of a custom spray tan, I was disappointed with the final outcome.