Carlos did great work. He fixed a broken window and made it like new. Pricing was fair and will…read morehire him for all my future window/ glass needs.

Carlos was very helpful and did a great job installing the bathroom glass door. He came on time and…read morewas overall great value.

MICHAEL'S CREW WAS AMAZING! Their professionalism and proficiency was outstanding! 10 out of 10!!!read more

I'm now a former customer due terrible customer service, I felt compelled leave this write-up. I…read morepurchased windows two years ago, service was far better. Attempted to get Patio Doors and service was awful. Scheduling was tough as it appears they weren't interested in coming out for patio door only. After canceling I heard from what I believe was manager who did come out to provide an estimate. The sales pitch was pathetic and saying 15K was discounted was insulting. Only way he would come down if I did lot of out pocket cash. Average price if patio doors installation is 2K-6K, yet he called them a platinum company doesn't do stuff close to that. We'll I don't have platinum monies to spend 12K-18k on patio door is ridiculous. I was told to call 800 back and got the same runaround when I called earlier in the. So I'm now a former customer as their prices are now obscene. I wanted consumers to be aware. Unless you want Buckingham Palace doors.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

For almost 40 years, our mid-80s Cape Cod still had the wood single-pane windows and wood entry…read moredoors. After installing new siding, the windows quickly looked old and ratty. We needed help! We called the major window companies for quotes and were shocked by the super-high prices and the pushiness of some sales reps. One rep for a company that advertises on the radio only left my house when I told her she was officially trespassing and that I would call the cops! Enter Windows From Warriors. We found them on Nextdoor, and they had decent reviews. We went to Yelp, read through the reviews, and decided to give them a chance. Their quote was less than half of the lowest price we got from the more prominent companies. I also liked that they have a brick-and-mortar building, are local and family-owned, and were veterans building a business. Jim came out, measured our windows and doors, and we received a quote in less than a week. We agreed to the price, and when project day started, they arrived on time and quickly got to work. Our home took two full days to complete, but we also replaced our three entry doors. Their installers moved quickly, cleaned up wherever they worked, and even reconnected our door contact alarms. They installed the new locksets we had purchased as well. We feel strongly that the expense is truly worth it and increases our home value if/when we sell. I highly recommend Windows From Warriors to update your home. The new windows alone dampen road noise, look great from the street, and make our house look five years old or less!

Windows From Warriors totally crapped out! 15 large windows…read morecontracted for in May 2025. Black vinyl exterior and interior were paid for, but they pulled a bait and switch - gave me white interior vinyl that was cheaply spray painted black. All are scratched as vinyl is not made to be painted. Owner denies any problem and I'm out $8000.00 deposit after more than 6 months. Initiate lawsuit and filing a criminal complaint for fraud. Beware of doing business with this company.

Great product , Provia endure double hung windows and sliding glass doors. No B/S in sales. Windows…read moreand doors were ready when promised. Excellent installation. Installers were clean, knowledgeable and respectful. I couldn't be happier. I highly recommend this company.

Great product ( ProVia doors), smooth and timely installation by Bruno's team and wonderful post…read moreinstallation support and follow-up by management.

Just got my windows replaced!! Talk about a night and day difference!!! I'm elated, to say the…read moreleast. I face the corner of Juniper and 10th so needless to say it's always LOUD AF. These new windows are so good, i feel like I'm either somewhere else or I've gone deaf. It's super silent! Not to mention i am looking forward to seeing my heat/air bill come down. Oh and to have screens and get fresh air.......incredible. It's the small things here is who i used and highly recommend. Aaron Barba - MWT Windows aaron@MWTwindows.com 770.342.8726

We had an outstanding experience from initial sales call to final installation. The sales…read moreprofessional worked through many options to find exactly what we needed. I highly recommend.

Gave personal check to NG for 50% of expensive front door project on November 10, with scheduled…read moredelivery of components on week of Nov 27. Later initiated and signed separate order to purchase additional lockset for back door to ensure same cylinder keying. Received text and email messages on December 9 and December 11 that project is now on hold and that my action is required. On Dec 10 I scheduled installation dates with NG but salesman is no longer in loop and no NG project manager or specific contact person has been identified. Today called NG back again but nobody can explain why project is on hold again. Hopefully project will be completed soon and everything will progress OK. Not a warm feeling that all is well.

My husband and I are very impressed with the quality of the door unit and the customer service was…read moreexcellent. Daniel was wonderful explaining the various doors that were available. and provided clear explanations to our questions. We would highly recommended them to anyone requiring windows and doors.

I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

I have never had such a horrendous experience with a company EVER. Unethical, predatory employees,…read morespineless owner. I reached out to several companies back in May 2024 as I thought there was an issue that required window replacement, but it turned out I could fix it with caulk so I did not proceed with any quotes. My quote was done by Jeff. During my quote session, Jeff made several comments that I took as a misunderstanding of social cues, but I now know were not. Two months after my initial quote, I received a text message from Jeff's PERSONAL device. Prior to this, he had only communicated with me via a work device. This text from Jeff was disturbing, inappropriate, and concerning from a safety perspective. Jeff ABUSED his access to customer data to hit on a customer nearly HALF his age. I was hesitant to reach out to the company as I did not know these men (The owner, Mark, and Jeff) and feared retaliation; however, I did not want this to happen to another young woman so I left a review through the BBB. Mark reached out within a few hours expressing his apologies and disgust with Jeff's actions and assured me Jeff would be fired first thing Monday morning. I spent the weekend beefing up my home security system just in case. Come Monday, I hear nothing. Which was fine at first. Tuesday morning, I received an email stating that Jeff was not fired, that Jeff was a "good man", it would "be a loss for us to have to let him go", and asked for my forgiveness. Our definitions of what make a good man are vastly different. I also let Mark know that I would not be manipulated into offering my forgiveness for the sake of politeness or either of their consciences. After letting Mark know of my disappointment, I was told that Jeff never meant to send the text but "accidentally" pressed send while editing the text. This does not explain how Jeff got my phone number on his personal device in the first place. The argument they may use was "there was a discussion about his motorcycle while he was in your home and wanted to follow up on that conversation" but I invite whoever reads this to put themselves in my shoes. A man whom I do not know is in my home and is rambling about his hobby. He already inappropriately hugged me when he saw I owned power tools. Would you feel safe as a petite woman telling a strange man twice your age and twice your size "no, I do not care about your bike. Please leave"? I have already told all of my friends never to use this business due to the lack of ethics and a spine from the owner and its' employees. Your personal information is not protected and enlisting this business to do work to your home is only putting yourself, your wife, your daughters, and your family at risk. My intention here is not to get Jeff fired, but to notify my neighbors and fellow Cobb residents that this business is untrustworthy. His actions regarding this matter are well within his rights as owner and they show his backwards priorities, lack of character, and bad morals. But it is also within my right to protect other women and homeowners in the Cobb area from people like this.

Let me tell you how pleased I am that I get to review this business again. The reason there…read morehaven't been more updates is because Juan does excellent work, and things don't need to be fixed again. Five years after my first business with Juan, in a different home in a different part of town, when I had some issues with a window allowing moisture into my house, I was thrilled to see Juan's company show up as someone who could possibly fix my weatherstripping issues. As he did years ago, Juan was quick to respond, easy to communicate with, and he showed up to assess the situation, give me multiple solutions, and a reasonable estimate, and I was more than happy to hire him again to fix my house problems. He showed up on the agreed upon day with a worker, and the two of them got up onto ladders and removed two very high up triangular windows, removed all the rotted wood and replaced them with PVC, painted, replaced and sealed the windows, and was done in a matter of hours. It's been a few days, and we've already had multiple rains, and to no surprise, my leaking issues have completely stopped. Chatting with Juan, I'm very happy to hear that his business has grown throughout the years and he and his team have expanded beyond just glass and windows, and they do all sorts of renovations and home beautification in addition now. I'd be more than willing to hire Juan again for any future home repair needs, and I highly recommend him to anyone else looking for someone who is quick, competent, reasonably priced and does excellent work, whether it's glass, windows, renovations or any other home repairs.

Juan and his crew were awesome. Converted tub to shower. They ran into unexpected major issue and…read morehandled it with grace. Character is everything. Pricing, quality of work and communication were great. We added more work to replace pipes underneath house and other knickknacks. They finished everything within a reasonable time frame. Would definitely use this company again. So thankful we found them!

Dwight Rutledge was great in his options for windows. Pricing was upfront with none of the BS of…read morespecial pricing if you decide today. The installers were great. Cleaned up after themselves and highly proficient. Highly recommend this company. RPPascual

I can't say enough about this company! Dwight is very helpful and direct with no long sales pitch…read moreor waste of time. Rod And Daniel were very professional with the installation and cleaned up all debris. if you are looking to improve your home this is the company to call!