Always amazing staff and providers Would drive back just…read morefor the excellent care Thanks Katherine for the goodie bags :)

If I could give this 25 stars I would. To say that my overall experience was great would be a gross…read moreunderstatement. From the front desk personnel, to the hygienist, and to the dentist, I had the most wonderful dentist experience in my life. Davindar who performed my clean and assisted during the extraction was simply amazing. Her gentle and calming demeanor and her excellent service was very refreshing. Dr. Cajee was the best dentist I have ever seen. If you are in the Central Valley and looking for a dentist and oral surgeon, look no further.

I would give a THOUSAND stars to Dr Saini & his wonderful team at Valley Oak Dental l if could!!!…read more I've never been to a dentist this good. The service from everyone is absolutely impeccable, very caring. I went to Dr. Saini, I needed a crown and filling. He drilled both teeth with no pain on my part. He then placed the filling in one tooth. Then after that his assisant took over from there. She put string around my tooth to move the gums out of the way. Then took an impression. The first impression she said was OKAY. She said she wanted to take another just to make sure, she wanted it to be perfect. She not only took that extra time with me to make sure everything was perfect but she explained everything she was doing step by step. (Which I loved since I had never had a crown done before.) She then made me a temporary crown to go home with, which was so smooth and looked nice couldnt tell it was made of plastic. Two weeks later I came back in to get my perment crown put on. It fit great! His assisant took an x-ray just make sure everything was fine. Then they cemented it on. Was a little senstive but not to bad. Dr saini and his wonderful dental assistant taught me the right way to brush and I bought the Oral B electric toothbrush that the office sales. This toothbrush has knocked any other toothbrush I have used out of the park. It has a red light on the handle that tells me when I start brushing too hard. I love feedback! I've not made that light go on yet and I'm focused on it not ever doing so!!! The results are spectacular. Beautiful, no pain plus feels like my teeth. Just perfect! I made two appointments for follow-up work. I'm looking forward to it!!! I TRUST this man. What a great feeling. Thank you to Dr Saini and his wonderful staff!

I was a little concerned when my usual dentist, Dr. Harneet Saini told me her husband would be…read moredoing the work on my tooth instead of her. My fears quickly went away as Dr. Daman Saini was just as kind and gentle as his wife. I've only had that one appointment with him but have no doubt that he's an excellent dentist as well and am so happy that I now have two dentist that I'm comfortable with.

He takes special care to make your teeth look just right. I went in to have him fix one of my teeth…read morethat chipped on the edge. He took his time and polished it all up at tte end. He's very calm and patient

Very disappointing and unprofessional experience from the office lady, the person who picks up the…read morephone. I called to make an appointment and specifically asked the staff member to verify my insurance network and benefits before moving forward. I have dual insurance and asked her to verify both plans. She immediately said she was aware of one insurance but did not know about the other. When I asked if she could verify it, her tone and attitude made it very clear that she did not want to deal with it. She said she would take my information, but it honestly felt like she was simply saying "okay" to get me off the phone. I provided all of the information she requested and was told I would receive a call back. I never did. Not the same day, not the following day. I then called the office multiple times myself, and my calls were ignored. What makes this especially frustrating is that I was not asking for anything unreasonable. I simply wanted my insurance benefits verified before making an appointment. If the office cannot take the time to properly assist a potential patient, communicate, or return calls, that says a lot about the level of customer service to expect. The dentist might be great but this experience was enough to make me reconsider using this office altogether. First impressions matter, and this one was extremely poor.

I had one of the worst dental experiences of my life at Plume Dental Implant Studio in Lathrop, CA…read more95330. A routine dental check-up turned into weeks of pain, frustration, and hundreds of dollars in unexpected out-of-pocket charges. I initially chose this clinic because it was near my home and I had dental insurance. During my first visit, the dentist did X-rays and an exam, then presented a comprehensive treatment plan based on my insurance. They also offered financing for uncovered costs through a partner lender, which I accepted. The plan included two price options for a crown--one with a root canal and one without. Without consulting me, the dentist decided to go ahead without the root canal, supposedly to save me money. A temporary crown was installed. That night, after the anesthesia wore off, I experienced severe pain that lasted for days. I returned to the clinic and saw a different dentist, who gave me antibiotics and painkillers and set a follow-up appointment. I had never had this level of discomfort from dental work before--couldn't eat, sleep, or function normally--and had to pay for medications myself. At the next visit, the original dentist told me a root canal was in fact necessary. He wasn't sure he could complete it and might need to refer me to a specialist. He also said I would now need to pay the root canal fee out-of-pocket because he had previously chosen not to include it in the loan. Although this fee was listed on the original plan, it was now excluded from financing due to his earlier decision. I was left paying more than expected mid-treatment. He offered me a 50% discount, which I accepted reluctantly just to move forward. To his credit, the root canal itself went okay. But when a new temporary crown was placed, it fell off within a day. The permanent crown was delayed for three weeks with no update--I had to call the office myself. When I arrived, they realized it was the wrong size and needed to remake it. Another temporary crown was placed, and guess what? It fell off again the next day. During my next visit, I was presented with yet another unexpected bill--over $100--because my insurance supposedly didn't cover some items. This was never disclosed beforehand, and those items had been part of the original treatment plan. I was told to "ask my insurance company" myself. I absolutely despise the kind of practice where pricing is agreed upon at the beginning, only for the patient to be hit with unexplained charges halfway through under vague or questionable justifications. It feels dishonest and exploitative. In the end, I endured a week of unnecessary pain, multiple return visits, added medication costs, temporary crowns that never stayed in place, crown delays, and far more out-of-pocket expenses than initially quoted. I've lost trust completely and will not be returning. I'm sharing this to help others avoid a similar experience. Dental care should be based on trust and transparency. Sadly, I found neither here.

Great customer service, very professional. Both dentists who worked on my teeth were professional…read moreand knowledgeable.

While I live in Tracy, I don't hesitate to make the drive to come here for my cleanings or dental…read moreneeds for the following reasons: I have immune system and other health issues which Dr. Tran and her staff are very understanding and considerate of. This office is amalgam/mercury free, which is of huge importance to me. Dr. Tran and her team are absolutely amazing. She knows what she's doing and is always up to date on the latest treatments and methods of dentistry. I believe she told me that they are also going to start offering Ozone therapy for those who want to use it in their treatments, which is awesome. (Look into it) Every time I have come in, they have gone above and beyond to make sure I'm comfortable. This is also important to me because I never know how I'll be feeling. I would recommend this dental facility to everyone. For those of you who fear the dentist, give this place a try. You won't want to go anywhere else after you do!

I had a great experience. Dr. Is gentle and funny! Made me feel at ease and remembers me every…read moretime I come in. Thank you for all your recommendations to keep my teeth strong and healthy.

We are very grateful to Dr. Cajee for taking care of my wife on such short notice when she was…read moreexperiencing significant dental pain. He was kind, professional, and very attentive, and made sure she received the care she needed right away We truly appreciate his compassion and willingness to accommodate her during a difficult and painful situation. Thank you, Dr. Cajee, for the excellent care. We highly recommend him and his office!

Superb, staff amazing as well the dentist. They make my worse fear and nightmare a smooth …read more Thank you all...

Dr. Vontela is truly a wonderful dentist and an even better person! I've been coming here for many…read moreyears, and she is always so kind, sweet, and easy to talk to. She takes the time to explain everything and makes sure I'm comfortable before any procedure. The front desk staff is amazing as well, and I hardly ever wait. I arrive and go straight to the chair! I used to put off dentist appointments because they gave me anxiety, but the team here makes the entire experience so easy and comfortable. I highly recommend Dr. Vontela and her team! Thank you for everything! See you soon. I literally just received my next appointment reminder! :)

The Dr. Vontela is good but I can't get the administrative staff to even return a phone call to me…read moreor contact my insurance.

Amazing experience from the time I walked in. The lady at the desk was super sweet. The dental…read moreassistant who helped me out was super helpful and made great recommendations. Once the dentist came it got even better. I need some work done on my teeth and they got me on a plan to get the work done while explaining everything. It's great to have a dentist that's reassuring and helpful. I've had a lot of bad experiences with dentists because nowadays most of them feel like car salesmen. I will definitely recommend this places to my friends, family, and coworkers. God Bless!

The entire team is really awesome. I am always very impressed and appreciative of the front office…read morestaffs kindness and enthusiasm. My experiences during treatment have always been very helpful and informative and I leave feeling as though my concerns have been heard and I am being given the information necessary to understand what my treatment plan will include and cost.