I had one of the worst dental experiences of my life at Plume Dental Implant Studio in Lathrop, CA…read more95330. A routine dental check-up turned into weeks of pain, frustration, and hundreds of dollars in unexpected out-of-pocket charges. I initially chose this clinic because it was near my home and I had dental insurance. During my first visit, the dentist did X-rays and an exam, then presented a comprehensive treatment plan based on my insurance. They also offered financing for uncovered costs through a partner lender, which I accepted. The plan included two price options for a crown--one with a root canal and one without. Without consulting me, the dentist decided to go ahead without the root canal, supposedly to save me money. A temporary crown was installed. That night, after the anesthesia wore off, I experienced severe pain that lasted for days. I returned to the clinic and saw a different dentist, who gave me antibiotics and painkillers and set a follow-up appointment. I had never had this level of discomfort from dental work before--couldn't eat, sleep, or function normally--and had to pay for medications myself. At the next visit, the original dentist told me a root canal was in fact necessary. He wasn't sure he could complete it and might need to refer me to a specialist. He also said I would now need to pay the root canal fee out-of-pocket because he had previously chosen not to include it in the loan. Although this fee was listed on the original plan, it was now excluded from financing due to his earlier decision. I was left paying more than expected mid-treatment. He offered me a 50% discount, which I accepted reluctantly just to move forward. To his credit, the root canal itself went okay. But when a new temporary crown was placed, it fell off within a day. The permanent crown was delayed for three weeks with no update--I had to call the office myself. When I arrived, they realized it was the wrong size and needed to remake it. Another temporary crown was placed, and guess what? It fell off again the next day. During my next visit, I was presented with yet another unexpected bill--over $100--because my insurance supposedly didn't cover some items. This was never disclosed beforehand, and those items had been part of the original treatment plan. I was told to "ask my insurance company" myself. I absolutely despise the kind of practice where pricing is agreed upon at the beginning, only for the patient to be hit with unexplained charges halfway through under vague or questionable justifications. It feels dishonest and exploitative. In the end, I endured a week of unnecessary pain, multiple return visits, added medication costs, temporary crowns that never stayed in place, crown delays, and far more out-of-pocket expenses than initially quoted. I've lost trust completely and will not be returning. I'm sharing this to help others avoid a similar experience. Dental care should be based on trust and transparency. Sadly, I found neither here.

Great customer service, very professional. Both dentists who worked on my teeth were professional…read moreand knowledgeable.

While I live in Tracy, I don't hesitate to make the drive to come here for my cleanings or dental…read moreneeds for the following reasons: I have immune system and other health issues which Dr. Tran and her staff are very understanding and considerate of. This office is amalgam/mercury free, which is of huge importance to me. Dr. Tran and her team are absolutely amazing. She knows what she's doing and is always up to date on the latest treatments and methods of dentistry. I believe she told me that they are also going to start offering Ozone therapy for those who want to use it in their treatments, which is awesome. (Look into it) Every time I have come in, they have gone above and beyond to make sure I'm comfortable. This is also important to me because I never know how I'll be feeling. I would recommend this dental facility to everyone. For those of you who fear the dentist, give this place a try. You won't want to go anywhere else after you do!

I had a great experience. Dr. Is gentle and funny! Made me feel at ease and remembers me every…read moretime I come in. Thank you for all your recommendations to keep my teeth strong and healthy.

I haven't been to this office as patient yet however I did do a work interview with the staff & it…read morewas lovely. The girls I got the pleasure to work with were so kind & seem very devoted to their work. I'd definitely recommend them.

I want to start off by saying I don't enjoy going to the dentist. I had to come here to get an…read moreemergency extraction a few months back and the staff here took great care of me. I was anxious and they were extremely patient with me and made me feel the best I could in my situation. I came back today to get a cleaning done and Maria provided the best teeth cleaning I have ever received. She explained what she was doing the entire process. She was determined to get my teeth as clean as they could get but didn't hurt me one time. My mouth felt so great after! I highly recommend this place if you are looking for a new dentist and are nervous about going in general. You are in good hands here

Dr. Vontela is truly a wonderful dentist and an even better person! I've been coming here for many…read moreyears, and she is always so kind, sweet, and easy to talk to. She takes the time to explain everything and makes sure I'm comfortable before any procedure. The front desk staff is amazing as well, and I hardly ever wait. I arrive and go straight to the chair! I used to put off dentist appointments because they gave me anxiety, but the team here makes the entire experience so easy and comfortable. I highly recommend Dr. Vontela and her team! Thank you for everything! See you soon. I literally just received my next appointment reminder! :)

The Dr. Vontela is good but I can't get the administrative staff to even return a phone call to me…read moreor contact my insurance.

I am a loyal customer to any establishment that treats me well and anywhere I genuinely feel good…read morebeing at. Lathrop Modern Dentistry provided that feeling for me. I moved from the Bay Area and had an established dentist I hesitated to leave. Fast forward, to the present and oddly enough my LMD story starts similar to my former dental office but that story is for a later time. Overall the team here is good and will only get better. I will be going back for some fillings, ugh, I will do a follow up for anyone reading this. Give them a shot! The place is brand new so it's VERY clean. Fun fact, I really enjoyed Doc Pham sitting and chatting with me before my care. Nice touch. They do the job and are very personable, professional and, most of all, caring about our smiles. Thanks for reading this.

I had an excellent experience with Dr. Peter Pham and his dental hygienist, Kaitlyn. From the…read moremoment I arrived, everyone was friendly, welcoming, and professional. Dr. Pham took the time to explain everything clearly, answered all of my questions, and made me feel comfortable throughout my visit. Kaitlyn was outstanding--she was gentle, thorough, and made my cleaning a very pleasant experience. They both genuinely cared about my comfort and the quality of my care. The entire appointment was efficient, and I left feeling confident that I had received exceptional dental care. I highly recommend Dr. Peter Pham and Kaitlyn to anyone looking for a knowledgeable, caring, and professional dental team!

Kiara I can't thank you enough for your patience & care. Best dentist experience ever…read more Dr. Tath was super cool and Im looking forward to get my work done by him. Su thank you for squeezing me in on such a short notice. Thanks Mossdale Team

I came in to get my permanent retainer fixed, but instead of addressing the reason I scheduled my…read moreappointment, Dr. Tath focused on everything else. He brought up removing my wisdom teeth (which I've had for 40 years without any issues, and every other dentist has told me not to worry about them) and pushed for a deep cleaning. I agreed to the cleaning. The first hygienist who did the right side was amazing. The next day I came back for the left side with a different hygienist, and it was horrible. I was choking on water the entire time, and instead of using the suction tool, she just kept apologizing and letting me struggle. After the cleaning, I asked again about my retainer -- the main reason I was there in the first place -- and was told I'd have to wait two more weeks for an appointment, all while my teeth are shifting. This was a horrible experience. Dr. Tath is not focused on helping patients; he seems more interested in money than care. I would not recommend this office to anyone looking for an honest and patient-focused dentist.

I would give a THOUSAND stars to Dr Saini & his wonderful team at Valley Oak Dental l if could!!!…read more I've never been to a dentist this good. The service from everyone is absolutely impeccable, very caring. I went to Dr. Saini, I needed a crown and filling. He drilled both teeth with no pain on my part. He then placed the filling in one tooth. Then after that his assisant took over from there. She put string around my tooth to move the gums out of the way. Then took an impression. The first impression she said was OKAY. She said she wanted to take another just to make sure, she wanted it to be perfect. She not only took that extra time with me to make sure everything was perfect but she explained everything she was doing step by step. (Which I loved since I had never had a crown done before.) She then made me a temporary crown to go home with, which was so smooth and looked nice couldnt tell it was made of plastic. Two weeks later I came back in to get my perment crown put on. It fit great! His assisant took an x-ray just make sure everything was fine. Then they cemented it on. Was a little senstive but not to bad. Dr saini and his wonderful dental assistant taught me the right way to brush and I bought the Oral B electric toothbrush that the office sales. This toothbrush has knocked any other toothbrush I have used out of the park. It has a red light on the handle that tells me when I start brushing too hard. I love feedback! I've not made that light go on yet and I'm focused on it not ever doing so!!! The results are spectacular. Beautiful, no pain plus feels like my teeth. Just perfect! I made two appointments for follow-up work. I'm looking forward to it!!! I TRUST this man. What a great feeling. Thank you to Dr Saini and his wonderful staff!

I was a little concerned when my usual dentist, Dr. Harneet Saini told me her husband would be…read moredoing the work on my tooth instead of her. My fears quickly went away as Dr. Daman Saini was just as kind and gentle as his wife. I've only had that one appointment with him but have no doubt that he's an excellent dentist as well and am so happy that I now have two dentist that I'm comfortable with.

I cannot say enough good things about this dental office! After not seeing a dentist for over a…read moreyear and a half due to medical restrictions, I had a lot of concerns and questions. I had even seen another dentist in town a month ago, but instantly knew I needed to find another office. I'm so glad I did! From the very first phone call, the front desk staff made me feel comfortable. They patiently answered all of my questions about insurance coverage, bonding, cleanings, crowns, and more. Their kindness and professionalism over the phone is what won me over--and they were just as wonderful in person. The office itself is beautiful and welcoming, which immediately put me at ease. The dentist is both knowledgeable and efficient, and most importantly, she never made me feel bad for falling behind on my dental visits. She quickly created a treatment plan that was both fast and reasonable, and I was able to see the hygienist the very next day! Speaking of the hygienist--wow. He's truly in a league of his own. Gentle, thorough, and he even managed to make a deep cleaning fun! That's a first for me. Later that same day, I went back for a crown replacement. The dentist wasn't sure if the tooth could be saved (since I had braces for six years with the same crown), but she did it. Truly a lifesaver! I highly recommend this office to anyone looking for a dentist who genuinely cares about their patients and a hygienist who makes cleanings enjoyable. This team is the real deal!

I have Medicare DentalCare and thought I would try using this benefit and had my first appointment…read morefor cleaning and X-rays which are covered. I left that appointment with needing over $5k in recommended services. After discussion and stating I didn't want certain treatment had the estimate reduced to half that amount. Still feeling uneasy and pressured I went to my long standing dentist for his opinion and it will be under $500. Pressuring one for positive reviews should set off red flags. I'm just thankful I listened to my instincts.