Im soooo impressed with this nail salon!!! It is the best one in town and is so clean and…read morebeautiful!! They have such a great selection of colors and can do sooo many designs all the employees are sweet and beautiful!!! Will be coming here every single time I need to get a fill!!

I was lucky to have a co-worker recommend this place. The service is very good and my nails always…read morelook excellent. I get the same thing every time....French manicure. But man oh man!!! They look great. I usually can get away with 3 weeks between visits. They don't take credit cards which is a bummer but they do such a good job that I just make sure I have cash. They are kinda pricey, but when I read other reviews I don't like what I see. Everything is expensive nowadays. I'd rather pay a little more for really great service and awesome looking nails. I definitely recommend!

Have had my nails done by Jordan twice now. One time I had gel done on my natural nails, and the…read moresecond time she did a full set of acrylics on me without using tips. She does a beautiful job. The facility is clean, and everyone who works there is personable and accommodating. I will definitely keep going here for the foreseeable future. The picture is of my most recent set (end of September 2019)

Super professional atmosphere. There's no yelling in Vietnamese everyone speaks English here. I've…read moregone to many nail salons trying to find the best one that wouldn't hurt me, cut me or burn me while trying to get a gel fill. Apparently there's a painless way to get a fill?! Who knew... I am super excited I got referred to this place definitely the best in Spokane!! My advice is book in advance the place is always booked up. They don't except debit cards cash or check I would definitely recommend this place to anybody their prices may be a little bit more but it's worth it!

Staff were kind! For a $35 regular polish pedicure it's pretty solid. She cleaned up my nail beds…read morewell.

Walked in for a pedicure and a full set manicure. I enjoyed the pedicure and the lady that provided…read morethe pedicure was kind. As for the older woman with glasses that provided the service for the manicure she was so mean. I should have known better when she was yelling at the girl before me. I have never been yelled at like that in my life. I have issues with my hands and she would yelled at me if I moved. I asked for almond nails and well take a look at the pictured. These are the ugliest nails I have ever gotten. The manicure was $60 and the pedicure $50. I will not be returning. This was supposed to be a relaxing moment and I walked out with a migraine. Yay for my ugly birthday nails. Also, I did bring up the issue with the shape of my nails but was dismissed and I'm not a confrontational person so I'm stuck with these nails.

Since my last visit the entire shop has been remodeled, the chairs updated, the decor revamped…read more Nail colors are in a menu like book that makes it so easy to pick your favorite color. Three of us had an appointment and they seated us together for our pedicures. Many points given for that. The entire experience was so delightful, hot foot soak, massage of legs and feet. OMG we were in heaven.

Probably the best quality and most long-lasting gel manicure on the south hill. Staff is so…read morefriendly and kind.

I had my nails butchured by another local doing acrylics and drove past lexi nails on the way home…read moreand on an impulse stopped in to ask for help fixing them. The staff was amazing and so very helpful, this was over 2 years ago and I have never gone anywhere else. The volcanic pedicure is absolutely the best thing I have ever experienced and I keep brining friends and family in just to experience it too!

This review was originally left in Nov of 2024. It needed to be edited, which is the reason for the…read moreresubmission. The male half of the ownership was always very kind and respectful to both myself and my small dog. However the same cannot be said for his wife, Jenny. I've visited this shop about 5-6 times, but will not be coming back or recommending this place to anyone based on my past 2 experiences here. I have always conducted myself in a calm, polite, and respectful manner with the owners and everyone else in the shop. I missed an appt in the summer of 2024 due to illness, and called the shop that same day to apologize and explain the situation. The gal I spoke with was very kind and understanding. She told me not to worry about it and to focus on getting better. At the rescheduled appt, Jenny claimed I arrived 15 minutes late. According to the time displayed on my phone, I was 7 minutes late. When I showed Jenny and her husband the current time on my phone, they had a bizarre response: they repeatedly offered to show security camera footage with timestamps. I told them I trusted the time displayed on my phone and that viewing security camera footage was unnecessary. They said that due to arriving late, my scheduled appt time was given to a walk-in, and I would have to wait 2.5 hours for another appt. From this point forward, Jenny's demeanor was cold and hostile. Her husband remained kind and friendly to me whenever I visited the shop. Upon arrival to an appt on 11/25/2024, the shop was not busy. There were 3-4 clients being serviced at the time. Jenny was the only owner present. She made eye contact, smiled, and was talkative and friendly with the other customers. I was not acknowledged upon entry. There was no eye contact, no smile, and no greeting. During my pedicure, my pants became completely saturated with water. I politely mentioned this to Jenny. She continued to not make eye contact, and said coldly: "It's because you asked for the water to be warmed up". I then asked in a polite, respectful, and non-sarcastic tone: "From now on, if I request the water to be warmed up, should I expect my clothing to become saturated?" Jenny again replied coldly, "You must not have pulled your pants up all the way". This is not how a kind, courteous, professional business owner would respond. They would at least offer to bring the customer a towel. Jenny smiled, made eye contact, and thanked other customers for their business as they were leaving. She remained silent, cold, and expressionless as I paid and left the shop. I had errands to run afterwards, and had to do so in wet clothes, in the winter. Changing clothes wasn't an option, due to my residence being far from the shop. Please exercise caution if you choose to patronize this business.

My friend and I have a standing pedicure appointment. All we have is date and time, not necessarily…read morea place. Tonight we tried out City Nails. Small place, but great service. We chose this place, because it was close to the place we were going to dinner. We're both half we did. Really comfortable chairs, great service. Best part, their pedicure was only $30.

Pros: very friendly owners and staff, and they will work hard to fit everyone into the schedule…read morewhile still providing attention to detail without skipping steps Cons: not a clean facility, half the tools are clearly sanitized, other half don't look like they're fresh, unused tools (some should have been single use) and just looking around, you can tell it's an older building that just needs a face lift and deep clean. Also, though it's nice that they try to fit everyone in, they stretch themselves out way too thin, I was lucky I was getting a pedicure and at least had a massage chair and foot soak. They also charged extra to shape the acrylic nails. The acrylic nails were a little thicker then most other shops I've been too, already looked a little grown out because she didn't put the acrylics all the way down the nail, and could have been shaped better (especially for an extra fee), and there was some gel polish residue around my nails which is easy to spot since gel polish is really hard to get off. The pedicure was great though. Unrelated to how the business is run, the regulars were super rude, literally pulled their chair up arm to arm next to my chair (to the point that if she moved, my chair moved with hers which was really irritating), started chatting with the nail technician like she was in the manicure chair, completely ignored my presence even though the technician was clearly annoyed by it, and even insulted my nail color as she was painting my nails. There were a few rude regulars in who acted like that and it was just really irritating, but again, nothing to do with how the owners run the business, just something about the experience that I really didn't like. I won't be back, I've been to other places near by that I felt were a little cleaner and gave me a more quality manicure. But the owners are super sweet and they definitely deserve recognition for how hard they work and how kind they all are. Even though they were drowning in customers, they were so sweet and kind, and worked their butts off to get everyone proper service in a timely manner

I've been coming here for months now! Everyone has been so kind and nice! Tim did my most recent…read morefill and my GOODNESS! The efficiency and care was perfection! He helped me match the colors to the photo I brought in and changed a color I hated! I have seen multiple people here because I never know when I'll be free to go in and they have all been great but Tim is definitely a 10 out of 10! Something to mention: If you are looking for efficiency and decent prices and a good job this place is great! If you are looking for a very professional atmosphere with clean surfaces and no clutter this isn't going to be a good fit. I love coming here because everyone is so sweet and fun and they do a great job but if I want a relaxing time with quite alone time you should go to the resort, or z-spa. I'm a SAHM with little free time on my hands I need efficiency and get in and out. Hope this helps! I feel like some of the reviews are not fair here.

HORRIBLE! DO NOT WASTE YIUR HARD EARNED MONEY HERE!!!…read more I've given this place a generous 3 chances to get it right...no more. Every time I have walked in there, it's a chaotic mess, unclean, disorganized, packed in, and so hurried. the last time I was there, I went with my mom and SIL. my mom and I got mani/pedis and my SIL gel nails. first off, they are extremely overpriced for what you get and that's IF you get the services from their menu actually done. The lady that did my nails was distracted, talking to her co worker, looking around constantly. I chose the luxury pedi and classic massage. She only did it for 10 minutes instead of 16 like the menu stated. used the wrong color on my nails, did a half-butt job for $75! my classic pedi at $35 was an absolute joke, the massage if you can call it that lasted 1 maybe two minutes. and seriously a child could have painted the clear polish I asked for on my nails better. i didn't even ask her to cut my cuticles and she still did a poor job of filing/cleaning them up. I have no clue why I tipped her as much as I did. there needs to be way better management of the place, they need to actually clean it , sanitize it snd organize it (it's so gross and discombobulated in there), and the staff needs to be trained properly and held accountable for their work. (be consistent with the treatments/do the things on the menu that people are paying for), stop getting distracted and not concentrating on the job at hand. maybe have the staff wear uniforms so we know who's who. the only saving grace was that my mom got a really good lady, Haley to do her mani/pedi. she was wonderful to my mom and took her time. if only all the staff were like haley. anyway, not ever going back there again. too many bad experiences to pay much money for.

If your feet are begging for a reset, run--don't walk--to Thuong. This was hands down one of the…read morebest foot massages I've ever experienced. Every detail feels intentional, from the immaculate, spa-level cleanliness to the care and pride they pour into their work. This isn't just a pedicure; it's an experience. The kind that makes you exhale, sink in, and wonder why you didn't come sooner. Safe to say, I've found my forever spot... and yes, they offer mimosas, which somehow makes it even better.

I've seen Thuong for pedicures for a couple of years now. I was thrilled when he and Karen decided…read moreto open their own shop. What a welcoming salon they have created!! I truly enjoy coming to my appointment and always leave feeling refreshed and pampered. Highly recommend!!