Great work and service. The ordering was efficiently handled, they were very detailed when they…read morecame to measure, and the installation was perfect. The installers were extremely congenial, they went to it and knew exactly what they were doing, they made appropriate suggestions, and the outcome was just beautiful. I would definitely recommend them and I would definitely use them again. And they were reasonably priced.

He took my call, was able to come out to my house later that day, assessed the issue, installed the…read morenew glass, and was gone within 30 minutes. I would call again if a single pane of glass in my home broke.

I work in the glass business and instilling residential windows is part of the work I do, I use…read moreNewtec windows because their quality is great and customer service is amazing, and prices are affordable. Mayra gets my quotes super fast and orders are completed at the time frame I am given or earlier. She's very attentive and resourceful. I 100% recommend their services.

Amazing service from Mayra, Amy, Cindy and Magda at Newtec windows.They were very knowledgeable and…read morehelped me find exactly what I needed."

After a window in my home cracked unexpectedly, I called them, and they were able to schedule a…read morevisit quickly. The technician arrived on time, was very professional, and explained the repair process in detail. The repair itself was done flawlessly -- the technician worked efficiently and made sure everything was sealed and secure. The glass looks as good as new, and you can't even tell it was ever damaged! They also cleaned up after themselves, leaving the area spotless. What really impressed me was their level of customer service. The team was courteous and knowledgeable, and they made sure I was satisfied with the work before leaving. The price was very reasonable for the high-quality work.

I just opened a restaurant and needed to get acid etched graffiti off my windows. These guys came…read moreand helped repair our windows. I cannot thank them enough as they totally renewed our windows! thank you! Totally professional and reliable.

This team has been working on the house next to mine. They show up and block the alley, and won't…read moremove for any of our neighbors when asked. If they are forced to move their van, they will proceed to yell and curse at you. Totally unprofessional. Never use them.

Our HOA decided to use C&R for our townhouses and Jeremy and his crew were easy to work with a…read moreperfect fit. They took the time to explain things and answered any questions we might of had. And they installed our roofs and gutters quickly and efficiently. With such a big project multiple crews were in site and the work was done sooner than we expected. Every morning they were ready to work and every night they made sure to get as much done before packing up. Communication was great throughout the process and they stand by their work. I would not hesitate to use them again and I would recommend them for sure.

Unfortunately the output of the work did not earn my 5 stars. I contracted for (1) wall / ceiling…read morepainting, (2) a new door installation for bathroom (3) flooring work for ~500sqft in my studio. The company did a good job in (1) and (2). But when it comes to the flooring work, a few things happened: a. The majority of my purchased laminate materials was wasted due to installation challenges resulted from uneven subfloors: Before project started, I explicitly confirmed with the company on the product I intended to purchase and received the thumbs up. When my original carpet was removed, the contractor quickly found out that my subfloor was uneven, which present challenges to installation. With two attempts using almost all the materials, we concluded the product was not viable unless we either level the floor. That decision could have been made earlier b. The vinyl installation was suboptimal: Then I suggested I go together to pick a more flexible vinyl product with the contractor. As you can see in the picture, the installation was sub-optimal. The contractor attempted to float the vinyl but multiple pieces popped up after installation. Then an attempt to glue down some of the pieces was pursued. What you see on the picture was the outcome. At this point, this project has started since two months ago. I do not know what else can be done, nor do I want to push for another cycle of reinstallation so I closed the project. The other day, I walked in the new ORD airport pedestrian walkway. The vinyl planks there were well installed despite the fact the ORD subfloor was not even either. Typically, I'd expect the output of a residential project to be higher quality than commercial space, presumably due to smaller space. Am I missing something? I appreciate the hard work but I really cannot give thumbs up to the output. This is an investment property. I don't even know how my future renters would value the home improvement after spent more than five thousand dollars on it.

The best company you will get hands down! I had a pipe burst in my apartment and it left me mild…read moreand water damage. Nick, the owner, was with me from the start to finish. He really took the stress out of the situation. They paid attention to every little detail and sometimes it felt as if he cared more about my own apartment than he did! One of the many things I loved about working with this company is nicks advice on all the work we did - he guided me through the entire process. I will without a doubt be using this company for all my future jobs and recommending them to everyone I know.

We had scheduled an appointment for an estimate at 3pm, at 3:45 no call, no show. I contacted him…read moreasking if he was coming and he said he had an emergency and was still at the site. Didn't try to reschedule, nor call.

They were quick with estimates and prices were reasonable. Their assessment was thorough and so was…read morethe work. I had them replace railings on our porch and repair our roof where some shingles that had blown off during a recent storm. There was a little bit of a delay in getting started on the railings, but I understand that non urgent projects are slotted in between larger ones for contractors. For the roof repair, they were quick and got it done with in 24 hours.

I needed some windows replaced and didn't know where to turn. On the advice of a friend, I called…read moreRusco and could not have been more pleased. It's difficult to conduct any business during the COVID-19 crisis, but Rusco understood our concerns and waited until we were ready. When the day came to install the windows, the crew took much less time than I anticipated and left the house cleaner than it was before. (do not tell my wife I said this) When you combine a great product with great service, you get a great customer experience. I highly recommend Rusco if you need windows or doors.

Our experience with Rusco started off well. We worked with Leo to select and purchase our door. He…read morewas everything you'd want in a sales guy: professional, not pushy, personable and very responsive through the process. We sat with four companies, and Leo sold us on the history of Rusco, quality of craftsmanship and lifetime warranty. We started the process at the start of Sept. and our door was up at the start of Nov. With the cost of the door north of $6K, I was really expecting the contractors to do a seamless job, but that is where Rusco fell short. They were VERY quick to install and during the process chipped our new railing. I understand they were working in a small space, but it couldn't have been the first time working in such a confined location. After they left, the doorframe was not what I had expected in terms of high quality work. I would think they would have enough stain to spare for the ends of the top of the frame (I brought this up to the contractors and they said they didn't have any stain left). There is also white coming through the top doorframe. I reached out to Leo and he told me to wipe it with a wet towel (which obviously already tried prior to reaching out). They assumed it was sheet rock and thought it was dust. The wet cloth did nothing...Leo called on 11/11 and asked if he and another guy could stop by, which they did on that day. The first thing they tried to do was wipe it with a wet cloth (again had already tried that) and then nothing. They were perplexed and said they'd come back the following week with stain and fix it up. It has been radio silence since this moment. Overall, we really do love our door. It is beautiful, but we could have received the same exact door from a number of other companies and we have some regrets with selecting Rusco. After paying the money we have, we should not have to chase and we feel the job should have been completed seamlessly. You live and you learn.

Did a good job replacing some cinderblock basement windows with double hung vinyl ones…read more Price was much more reasonable than the chain window companies. Highly recommend!

Absolutely fantastic! I am surprised that I am the first person to write a Yelp review for this…read morecompany. I had all the windows and sliding door replaced in my house in July 2015. I shoped around and received MANY estimates, and Pegas was by far the most affordable. Understandably I was a little nervous going with the least expensive estimate, but I got a good vibe from their staff so I decided to take the "risk." The experience was perfect! The windows arrived on time and the installation was seamless. The installers don't speak much English (Polish) but that wasn't a big deal. We've had the windows through summer and winter now and they are great - function correctly, look nice, and the price couldn't be beat. I live in the northern suburbs and they came out here no problem. Highly recommended.