1. Chicago Glass & Mirror

0

Chicago, IL

Chicago Glass & Mirror

4.6 (175 reviews)
Open • 7:00 am - 3:30 pm
Updated 2 weeks ago

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1 day

Response rate

100%

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Recommended Reviews - Chicago Glass & Mirror

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Reviews With Photos

Excellent experience with the full wall mirror installation! Edgar and David did a great job -- professional, efficient, and very detail-oriented throughout the installation. The mirror looks amazing, and they made sure everything was perfectly aligned and clean before leaving. Highly recommend this company and especially Edgar and David for their excellent work!

3-Panel Antique style Mirror
Eddie G.

David & Carlos came by last week to install my new dining room mirrors and the job turning out amazing! Understanding that they do this everyday, it was very nice to see them take their time and take no short cuts. The attention to detail was top notch!

Jason, Carlos and Julio just installed our custom 3form digital image shower partition. Incredible job working with a very expensive large pane of glass; getting it upstairs and fitting it in just so. The entire bathroom renovation was designed around this piece and it was the last thing to go in. Perfect icing on the cake put in by a really great crew. Plus they took away the giant crate it came in.

Shower doors
Lexi N.

I highly recommend Chicago Glass & Mirrors. They provide wonderful service, great products & knowledgeable installers. Edgar & Daniel helped me and they were respectful and left my house as clean as they found it. Frank is my sales guy and he is quick to respond and make things happen. All in all, a great experience!

Sliding shower door.
Marietta H.

Francisco and Gus installed my new shower door. They were on time, efficient, communicative. The quality is much better than a Menards in my opinion. Pricing was reasonable. Above and beyond! Ps Let me know when the handles come in? Thank you

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27 days ago

Salgado & Carlos are very high qualified employees.The mirror installation was perfect.

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9 days ago

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9 months ago

Great experience! Replaced our glass shower door and even suggested which new handle would look nice with it. Professional and efficient!

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3 years ago

We used Chicago Glass & Mirror to install a shower door. They did a fantastic job. Shout out to Gus and Byron - thank you!

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Ask the Community - Chicago Glass & Mirror

Do you have a showroom? What are your hours? Do I need an appointment?

Hello, yes we do have a showroom. It has been changed to Appointment Only for some time now due to COVID concerns, please call us at 773-789-5050 or email us at sales@chicagoglassandmirror.com to schedule this. Thank you!

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Review Highlights - Chicago Glass & Mirror

“Simon, the rep, very patiently helped us through the selection of materials and some problem solving and pricing.”

Mentioned in 37 reviews

Read more highlights

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I came to Lang with my contractor looking to replace my old Storm Windows and was pleasantly…read moresurprised with the excellent service we received! Jan was super helpful and knowledgable. Rather than simply selling me what I came in for, she took the time to educate me on why I might be making a big mistake by putting up new Storm's instead of buying replacement windows. She spent 15-20 minutes explaining the pro's and con's and gave me a detailed price breakdown on both options (I was shocked to learn that the price difference was nominal). After considering what she said (and taught me), we've decided to make the investment in replacement windows instead of wasting our money on new Storm's. Jan could have quickly sold me the storms and moved onto the next customer but she was willing to take the time to educate me and make a thoughtful recommendation. I'm not sure where these negative reviews come from. My contractor (who has worked with Lang for decades) raves about this company and I had an excellent experience with them.

Janet was extremely rude and unprofessional throughout the entire process. First, it became clear…read morethat plans were not being properly reviewed or understood. Perhaps some training would help the staff. Second, the company refused to provide a formal written quote for review and approval before requesting credit card information and processing payment, which is a highly unusual and concerning. All pricing was communicated verbally, with no written quote provided. As a result, the quoted price (after some modifications) changed twice when it came time to make payment vs what we were told verbally. When these concerns were raised, Janet became hostile, disrespectful, and argumentative rather than addressing the issue professionally. We ultimately decided to go with a competitor and that's when Janet lost it. Customer service is a fundamental part of doing business. Treating potential customers with respect, providing transparent pricing, and communicating professionally should be the minimum standard. Based on our experience, we would not recommend this company. Tim & Darb need to address is because they just lost at least 200 window sales from us alone. 1. Do your job. You're the window expert, not us. 2. Treat every customer with RESPECT. 3. Accept that this is a COMPETITIVE MARKET.

Chicago Glass & Mirror - glassandmirrors - Updated November 2026

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