Terrible. Terrible. Terrible. We ordered a new patio door from them that was supposed to be…read moreinstalled over a month ago. They kept pushing it back and back. Finally the door arrived and they dropped it off on our deck and said they don't know when they can install it... maybe a week or so. Customer service is rude and unresponsive. They are very unreliable. DO NOT USE THEM!

Very prompt and professional. Pedro and a second guy came by our place in Hyde Park the day after…read morewe reached out. They did excellent work replacing a cracked storm window at the quoted price. Highly recommend.

My son accidentally broke our bathroom window. Pedro from Barbosa Glass & Mirror Specialists was so…read moreprofessional and prompt; he responded very quickly to my Yelp request. He came first thing the next day to give a free quote, and his quote was lower than all other quotes I received. He took the window back to his shop to install a new piece of glass, putting in the special gas between the panes that helps with insulation & energy efficiency. He put a piece of plywood in the frame back in the window so it was secure. Just took a couple of days and my window is back. Very happy with the repair.

Their communication is awful and there is no follow through. My husband and I requested a quote…read morefrom them for our atrium and they came out and basically ghosted us after that. We followed up with them three times after by phone and text messages. There was no response. A complete waste of our time.

They respond quick. Communication is really good. Work was completed on time and on budget.read more

We have 3 small panels on our bathroom medicine cabinet that needed replacing for years. We didn't…read moreknow where to take them, since such a small job. We called Karesh Glass in Bensenville 710 industrial drive. Within an hour they called back and we took in. Wonderful and reasonable price. Can't thank them enough. Would defiantly us them for any project in the future. George and Pat Mast

Karesh Glass installed a shower enclosure during a bathroom remodel. The swinging glass door does…read morenot close all the way and the sweep at bottom of door keeps falling off. So water gets out from door not closing and from under the door. Water all over bathroom floor. Tech came out to address both issues and said he would be back to fix. Guess what... he never came back and now I'm told I'm out of warranty and will cost me over $500 to fix.

Great job, love the great customer service and staff. I had my shower door installed last year…read more Was very pleased with work done Last week I noticed water leak from one of the corner joints so I have texted them about the issue. This morning they called and showed up at my home to fix the problem. I was very happy that I don't have to wait to long for them to get back to me. Their staff are very well mannered and respectful. Thank you!! You know how to keep your customers happy job done well

After 1 year, the bottom sweep came off and needed to be replaced, which was not covered, and I had…read moreto pay for. Then after less than 2 years, one of the supposedly stainless steel hinges rusted causing a stain below on my white marble floor. The owner absolutely refused to replace the obviously defective hinge for anything less than $200!!! I'll get the hinge at Amazon for $50 and install it ourselves. Poor Customer Service once the work is done!!

Found the company using a search engine and contacted them for price. They even send someone out…read moreto do a professional measurement for you. Although I had one small glitch (they couldn't find the dimensions they took), they re-scheduled a measurement on a weekend to fit my schedule. Price is a smidge higher than others, but the quality of work is so worth it. The company is very professional, always in contact with you on your order and so easy to work with. I would recommend this company for your needs!!

The place I work for uses American Glass from time to time on various projects. I have to say they…read moreare very pleasant, efficient and offer a large variety of products. Everything from regular glass tops to tempered, plexi and safety glass is available. They will measure, pick up and deliver if needed. A little on the high side in terms of price, but I always felt the customer service aspect warranted it. My only gripe is that even though we give them a fair amount of business, I once was quoted a price for a customer and then had it changed for an upcharge THEY forgot to add. When I asked to have them honor the original price since that is what I had quoted my client, they refused and ended up losing quite a nice sale.

Ordered 4 glass tops to protect furniture. One was for a new…read morepiece of furniture, Movers lost 3 glass tops. Tito came out and measured all pieces. I received quote promptly via text. Items were ready in 3 weeks. Bonus: Tito called me afyer install to advise one of the tires were low one one of our vehicles. Cost: $612.20. Competitive. It's worth it to protect your wood pieces.

ATG&M was unwilling to install my stock EUROTECH-VITRA 200X shower stall glass sliding door since…read morethey only install doors they sell.

Very quick respon and done professionally. I would be happy to do busniess with them again.read more

Called to try to get a quote and was told it was $100 for someone to come look at my windows - no…read morework being done. I work in the construction industry and asked why as that's fairly rare. The person I spoke to was incredibly rude when they could have just kindly explained why. Interesting business model.

Outstanding craftsmanship! Wow, I was blown away by how great their work is…read more.. Started a the estimate. Check every window in the house and make sure it's working, enter into iPad, quote completed on site, and office called to schedule the work. The crew was awesome! Professional, kind and fabricated new parts for the windows on the spot. For the fogged windows they brought in new glass and fixed everything. Clean and job well done. I would highly recommend

8pm, no call, no show, no text response back. Definitely wouldn't refer this business to anyone…read more Scheduled a consult for today, Saturday; received a call yesterday confirming arrival today 3-5pm. Its now 5:45pm, nobody showed up. Not a call to advise the person is possibly running late. Call the office and of course nobody is answering. Not returning a text from the number who confirmed appointment. Very unprofessional and disappointing.