DO NOT GIVE THAT COMPANY YOUR HARD EARNED MONEY.
We hired them to install walk-in shower in our brand new master bathroom.
After the job they did, shower leaks. When I first called and told them about it Ziggy told me that shower is not an aquarium! It will leak. Wow....Mind-blowing comment, if you ask me. Not to mention highly unprofessional and disrespectful towards someone, whose check you just cashed! ( I wish I had known his attitude before I hired them. ) He also told me not to pour water directly on the door hinge. ( ! ) This guy may be installing showers but I don't know if he ever took one....
I had them come twice ( each time waiting 10 days for them to show up ) to adjust the shower door. Water is still coming out through the hinge.
After the second time I received and email from Ziggy telling me that shower is installed correctly....
The solution they offered to limit the leakage, would require completly changing the design of the shower plus painting over hardware because it does not come in our original finish. None of those were acceptable to us. I ordered and paid for shower that opens both ways and we would have to change it to one way only. Also, it's not hard to imagine that if you paint over something and then you make it subject to water you soon will have hinges that look even worse...
My husband and I were forced to come up with a solution on our own.
But this is not the end.
Shower door is bulged in the middle, meaning not flushed with the other glass wall. It is sticking out when you close it. After I mentioned that to them, I was told that it sometimes happens during the tampering process....
Next, one glass has a very weird smudges on it. First I did not pay to much attention to it, because I thought that was filthy after the install. When I finally got to clean it, I realized this stuff is not coming off! I tried everything to clean the glass inside and outside. It shows up only when shower steams up and it makes it look really ugly.
This same glass has also small chips on it. Not visible at first glance because they almost look as water drops. Nevertheless they are there and I have no idea how they are going to behave with time.
I contacted them about smudges and chips few weeks ago. Still no reply....
**** Edit: Two months into using the shower and bottom door sleal already broke. Now water is not only leaking through the hinge but under the shower door also.
I wish I had never given them my business and money. I feel like they have ruined my brand-new master bathroom.
As a customer, you DO NOT get the feeling that they stand by their product nor care about your satisfaction. Not to mention, owners attitude highly unacceptable.
Decision whether or not to hire them is up to you, but you have been warned. read more