They respond quick. Communication is really good. Work was completed on time and on budget.read more

Their communication is awful and there is no follow through. My husband and I requested a quote…read morefrom them for our atrium and they came out and basically ghosted us after that. We followed up with them three times after by phone and text messages. There was no response. A complete waste of our time.

Our glass ceiling fan cover broke into multiple pieces and I couldn't find a replacement online…read more Thankfully I found Riordan Artistry and John mentioned that he would probably be able to glue back together. John was very responsive to my inquiries and extremely knowledgeable about glass repair. When I got to his Villa Park studio he was able to take a look and start repairing it basically straight away, and the whole thing probably took around ten minutes! John's fees were also very reasonable and at the low end of the range he initially estimated. We were able to put the repaired cover back up and it's as if no damage ever happened! Huge thank you to John for his speedy and thoughtful work. If I ever need any other glass repaired (or engraved or frosted - there were lots of beautiful examples of his other work in his studio), I definitely know where to go!

John is truly an artist and a wonderful person to do business with. He is efficient, proficient ,…read moreand detail oriented.

Alex is the consummate professional! He provided a custom polished tempered glass for the surface…read moreof our hardwood bay window. I previously thought that maybe this unusual shape with angles and cut--outs would not be possible. He assured us it was possible. Craftsmanship like this is, indeed, rare. He came to our home and made a preliminary template of the very irregular horizontal surface in order to give a quote. After we accepted the quote, he came a second time to make a very precise pattern of the necessary cut-outs for the surface. In a little over a week, he returned for the third time with the fabricated glass to make sure the fit was exact and perfect. He came with tools to expertly fine tune the glass so that it could easily slide out if cleaning is necessary in the future. We are delighted with the result and have the highest respect for how PERFECT this glass surface is. The bay window is a focal point of our living room and - even with an active dog - the surface is beautifully protected.

Glass.com of Elmhurst had exceptional customer service as well as being friendly, professional, and…read morehonest. They were willing to help out with a glass furniture repair that other companies would not take on (a chip to my one-of-a-kind coffee table). Debbie was very easy to communicate with via email to arrange the repair, and Pat did a wonderful job. I highly recommend them, as it is rare nowadays to find a company who cares so much about their work and does so with such integrity!

A friend of mine told me originally about Home Advisor. When I first heard of it I was very leery…read moreof trusting my info out there on a generic site. I sent in a request to get a price for a glass pane replacement. I selected this route after getting a quote for an actual window replacement of $1,100.00. I sent in my request and within an hour I got my first email from Glass.com. I specified in the email to Deb that I am extremely hard to reach on the phone and the best way to get a hold of me is through email. Now, keep in mind Deb and I have never spoken on the phone. Deb has been nothing but pleasant, caring and attentive to my needs and concerns. She has provided the best follow up and communication to me. I sent Deb an email advising her after about a week or so that I have not forgotten about her company and I was waiting on my tax return so I can order the glass and get it installed. Deb made arrangements to order the glass and get it in so that it can be ready for me when I was ready. I then got an email from Deb less than a week later telling me the glass was in and she was coming out in a few days to install it. "I still have not spoken to Deb on the phone" Deb made arrangements to have the glass installed while I was at work and also an arrangement for payment at a generous time frame. I cannot say anything bad about Deb and Glass.com. Nothing but 1 million star review comes to mind. I have been in the customer service industry for 20+ years and have never been treated with such respect and trust that Deb has ever provided to my family. I have been working with Deb for less than 3 weeks and I have a brand new glass pane installed and my house is back to normal. My gratitude goes out to DEB AND GLASS.COM for your loving support to my family. I am so pleased I am coming back for the same great service.

I purchased glass for my acrylic art. Thank you. I will be back for more! I use recycled tempered…read moreglass to add light to my artwork. Great price and personable service.

My grandfather's WWII veteran flag case was accidentally knocked over and the front glass shattered…read morewhen it fell. My father was heartbroken because his dad was his hero, and seeing the case damaged really affected him. As a Christmas present, I wanted to repair the box, replace the glass, and ceremoniously refold the flag that had come unfurled when the box fell. I stopped by four different places to have it repaired, but each one said they could not do it and suggested buying a new case instead. While replacing it would have been easier and probably cheaper, my father was deeply sentimental about the original case. I finally visited House of Glass in Elmhurst. Not only did they agree to replace the glass, Linda told me it would be their honor to help after hearing the story. I am so grateful for the people there at House of Glass. I dropped it off right before closing, and they had it ready for pick-up early the next day. I have since had the flag refolded at the local American Legion, and the restored case is now wrapped and waiting under the tree for my father to open on Christmas morning. Thank you, House of Glass!

My experience with them was horrible. First, he charged me 1400 for the window. Next, he came with…read morethe fact that I will need double hundred to fin8the window. Then he mess up my electricity and never tells me. They overloaded the circuit without telling me. That's not to mention he left the old window and debris from it. Never trust this guy. I will never use nor recommend this con artist.

I contacted ANJ through Yelp and they responded promptly. They made an appointment to come by…read morewithin a day, measured the job and had a replacement double-pane glass panel made in just a couple days. They did a quality installation and cleaned up the site very well. I will definitely call ANJ again for future glass services.

ATG&M was unwilling to install my stock EUROTECH-VITRA 200X shower stall glass sliding door since…read morethey only install doors they sell.

I found Around Town Glass & Mirror in April 2025. I needed my glass shower door acrylic strip…read morereplaced - it had become cracked and difficult to clean. Not only did they replace, they showed me how to clean and what to clean with to not damage. In addition, they adjusted the door so it would swing closed. Cost $60.00. I thought that was a fair cost. As they were leaving, I inquired if they replaced glass in mirrors. I handed over a full length antique morror encased in wood that belonged to my Great Grandmother. I requested a beveled mirror. That took about 4 weeks and was a little under $300.00 (what I expected). Both jobs were executed beautifully and professionally.

Worth it to call them to save 78 rotten aluminum clad Pella windows…read more Curtious, clean and stand by their work.

Non responsive, careless work. Russel installed new glass in existing windows and left behind…read morevisible debris between the glass panes. He agreed to re do it and make it right and then ghosted. No answer, no return calls, no show. I finally gave up. A few months later the glass he replaced all turned cloudy. This was a while ago and I never wrote a review but every time I look out those windows it reminds me of the bad service. I'm writing a review to warn others so they know. Find someone else who stands behind their work