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    Window Quality Works

    5.0 (8 reviews)
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    2 years ago

    The job was done quickly and very professionally! totally recommend their services! thank you

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    3 years ago

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    Ask the Community - Window Quality Works

    Melrose Glass - Before- Old glass block window

    Melrose Glass

    (2 reviews)

    Terrible experience. First they put in the wrong window and caulked it extremely sloppy. After…read morethey came back to replace the window. They didn't properly seal it This is how they left it. Would not recommend

    Jose the owner replaced the glass on all the windows in my home last summer (2018), however one of…read morethe glass cracked couple weeks ago. I called Jose, the owner, who said he was leaving for Mexico but would have his son come take a look. I had to make multiple calls to Jose before I was able to connect with Brian (Jose's son) who came out last week to take a look. Brian inspected and concluded this to be a crack from stress on the glass and said that once in a while there could be manufacturing defect leading to such stress related crack. Brian was polite, took glass measurements, taped the crack and took a picture of the initial install receipt which stated "20 yrs warranty". Brian thereafter txted me next day asking me to call Jose to answer questions Jose had on the cracked glass- although I am not sure what more questions were left to be answered. Since then, I have tried calling and txting Jose and Brian several times in the past 5 days now, however there is no response from either of them. It's unfair of Melrose Glass to ignore my calls and not repair the cracked glass window. For anyone using this company beware that you will be on your own when there are issues with their installation - regardless of what warranty is mentioned on your receipt.

    Window Quality Works - windowsinstallation - Updated May 2026

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