1. Able Glass and Mirror

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    Chicago, IL

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    Able Glass and Mirror

    4.4 (8 reviews)

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    8 years ago

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    4 years ago

    Extremely nice man. Went here to cut some glass for my aquarium. Small job but he refused to take my money. Please patronize this store

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    14 years ago

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    9 years ago

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    14 years ago

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    Ashland Glass & Mirror Design - Glass Railing in Matte Black

    Ashland Glass & Mirror Design

    (123 reviews)

    Lakeview

    Hi Ashland Glass,…read more I'm writing as a recent customer regarding my interaction with Patrick. Unfortunately, the experience was very disappointing. During our communication, he was dismissive and made a comment implying that I didn't understand due to my gender identity, which I found inappropriate and unprofessional. It's unfortunate, as this could have been a great partnership. Based on this experience, I will not be moving forward with your company. I hope this feedback is taken seriously and leads to more respectful communication with future clients.

    This is a real experience I had. I took a window on 6/23/26 to a fix broken glass on a window…read morepanel. I picked it up today 6/26/26. The glass was repaired, but they did not put my ADT security sensor back on the window frame. For people who have ADT system will know, it takes two pieces of sensors to line up on the window in order to activate the alarm. I called and spoke with a person. I told him what happened, but he pretty much blaming me. He said that I told them I have the ADT system on my other panel. Yes I do, but it is only one of the two pieces. I told them there is another sensor on the window panel that they fixed it. I asked him just to look for it. He did not. He blamed me, and said he was talking to me in a nice way. I told him all I asked is for him to look for it, but he did not. I wasn't rude at all, all I asked was that if he can look for it. If you are in the glass and mirror business, you should know that the metal piece on the window panel is the sensor for a security system. Now my security system is not working properly at all. I already paid in advance. It is pretty much he said I said. I lost because I paid for the services but now I have to pay more for ADT to fix the security system simply because of a window panel. I hung up the phone call because it is getting nowhere. I just want to warn you that if you are using their services, make sure you take pictures and write down everything you have. I have no doubt that the owner or person will twist the whole truth, it is what my experiences, and I will not recommend this company.

    Lang Exterior - We Manufacture the Products We Sell.

    Lang Exterior

    (43 reviews)

    Logan Square

    Janet was extremely rude and unprofessional throughout the entire process. First, it became clear…read morethat plans were not being properly reviewed or understood. Perhaps some training would help the staff. Second, the company refused to provide a formal written quote for review and approval before requesting credit card information and processing payment, which is a highly unusual and concerning. All pricing was communicated verbally, with no written quote provided. As a result, the quoted price (after some modifications) changed twice when it came time to make payment vs what we were told verbally. When these concerns were raised, Janet became hostile, disrespectful, and argumentative rather than addressing the issue professionally. We ultimately decided to go with a competitor and that's when Janet lost it. Customer service is a fundamental part of doing business. Treating potential customers with respect, providing transparent pricing, and communicating professionally should be the minimum standard. Based on our experience, we would not recommend this company. Tim & Darb need to address is because they just lost at least 200 window sales from us alone. 1. Do your job. You're the window expert, not us. 2. Treat every customer with RESPECT. 3. Accept that this is a COMPETITIVE MARKET.

    Great people to work with extremely reliable and on time. Jane is extremely professional and easy…read moreto work with...great place to do business.

    Able Glass and Mirror - glassandmirrors - Updated October 2026

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