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    Able Glass and Mirror

    4.4 (8 reviews)

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    8 years ago

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    4 years ago

    Extremely nice man. Went here to cut some glass for my aquarium. Small job but he refused to take my money. Please patronize this store

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    14 years ago

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    9 years ago

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    Creative Mirror & Shower

    Creative Mirror & Shower

    4.5
    (68 reviews)

    We had a great experience working with Creative Mirror. Our installers, Jesus and Garrett were…read moreprofessional and very knowledgeable about the product they were installing. They answered all our questions, no matter how many we had, and gave instructions on how to care for our new glass enclosure / door. They were professional, courteous, respectful and would show up on time. Jesus and Garrett made us feel like we were their the most important client, and making us happy was their goal. Both Jesus and Garrett really love their jobs and it really shows!

    From beginning to end, the team was absolutely amazing! From conversations with owner, Mark, and…read moremeeting TJ in the showroom to view options to Tim configuring precise measures in my home to Tim's collaboration with Jonathan, Chuy and Jakey on site. As they replaced old doors with broken wheels from another company, they took so much time and care to get everything right--patiently testing multiple combinations of track and wheel options while including me in the process and explaining things clearly. We were all incredibly collaborative and patient and Jakey cinched it with an idea that truly paid off! I completely agree that going forward with new doors was the right decision. They look beautiful, roll smoothly, and I couldn't be happier with how they turned out. The service was exceptional from start to finish. I thanked the guys several times and tried to show my appreciation with treats and tips (though one would not accept). They were such a pleasure to work with on this complicated job: efficient, tidy, respectful, cooperative, and very mindful of my home and furnishings. They really knocked it out of the park. Please know how much I appreciate your giving the green light on this project. After navigating many challenges, It ended up being a total success--and I think the team learned a lot in the process, too, given the creativity and analysis it required. Tim also reassured me that if anything comes loose or needs adjusting, he's only a phone call away, which gives me great peace of mind. He's not only a perfectionist in his craft but such a thoughtful, kind person and a wonderful representative of your company. You've truly assembled an excellent team from TJ and Karen to Tim, Jonathan, Chuy and Jakey--all so professional, conscientious, skilled, and committed to doing things right. Thanks again for all of your help and for seeing this through. I'm thrilled with the final result and wish you much continued success!

    Ashland Glass & Mirror Design

    Ashland Glass & Mirror Design

    3.9
    (123 reviews)

    Hi Ashland Glass,…read more I'm writing as a recent customer regarding my interaction with Patrick. Unfortunately, the experience was very disappointing. During our communication, he was dismissive and made a comment implying that I didn't understand due to my gender identity, which I found inappropriate and unprofessional. It's unfortunate, as this could have been a great partnership. Based on this experience, I will not be moving forward with your company. I hope this feedback is taken seriously and leads to more respectful communication with future clients.

    This is a real experience I had. I took a window on 6/23/26 to a fix broken glass on a window…read morepanel. I picked it up today 6/26/26. The glass was repaired, but they did not put my ADT security sensor back on the window frame. For people who have ADT system will know, it takes two pieces of sensors to line up on the window in order to activate the alarm. I called and spoke with a person. I told him what happened, but he pretty much blaming me. He said that I told them I have the ADT system on my other panel. Yes I do, but it is only one of the two pieces. I told them there is another sensor on the window panel that they fixed it. I asked him just to look for it. He did not. He blamed me, and said he was talking to me in a nice way. I told him all I asked is for him to look for it, but he did not. I wasn't rude at all, all I asked was that if he can look for it. If you are in the glass and mirror business, you should know that the metal piece on the window panel is the sensor for a security system. Now my security system is not working properly at all. I already paid in advance. It is pretty much he said I said. I lost because I paid for the services but now I have to pay more for ADT to fix the security system simply because of a window panel. I hung up the phone call because it is getting nowhere. I just want to warn you that if you are using their services, make sure you take pictures and write down everything you have. I have no doubt that the owner or person will twist the whole truth, it is what my experiences, and I will not recommend this company.

    Lang Exterior

    Lang Exterior

    4.3
    (43 reviews)

    I came to Lang with my contractor looking to replace my old Storm Windows and was pleasantly…read moresurprised with the excellent service we received! Jan was super helpful and knowledgable. Rather than simply selling me what I came in for, she took the time to educate me on why I might be making a big mistake by putting up new Storm's instead of buying replacement windows. She spent 15-20 minutes explaining the pro's and con's and gave me a detailed price breakdown on both options (I was shocked to learn that the price difference was nominal). After considering what she said (and taught me), we've decided to make the investment in replacement windows instead of wasting our money on new Storm's. Jan could have quickly sold me the storms and moved onto the next customer but she was willing to take the time to educate me and make a thoughtful recommendation. I'm not sure where these negative reviews come from. My contractor (who has worked with Lang for decades) raves about this company and I had an excellent experience with them.

    Janet was extremely rude and unprofessional throughout the entire process. First, it became clear…read morethat plans were not being properly reviewed or understood. Perhaps some training would help the staff. Second, the company refused to provide a formal written quote for review and approval before requesting credit card information and processing payment, which is a highly unusual and concerning. All pricing was communicated verbally, with no written quote provided. As a result, the quoted price (after some modifications) changed twice when it came time to make payment vs what we were told verbally. When these concerns were raised, Janet became hostile, disrespectful, and argumentative rather than addressing the issue professionally. We ultimately decided to go with a competitor and that's when Janet lost it. Customer service is a fundamental part of doing business. Treating potential customers with respect, providing transparent pricing, and communicating professionally should be the minimum standard. Based on our experience, we would not recommend this company. Tim & Darb need to address is because they just lost at least 200 window sales from us alone. 1. Do your job. You're the window expert, not us. 2. Treat every customer with RESPECT. 3. Accept that this is a COMPETITIVE MARKET.

    Able Glass and Mirror - glassandmirrors - Updated August 2026

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