Great work and service. The ordering was efficiently handled, they were very detailed when they…read morecame to measure, and the installation was perfect. The installers were extremely congenial, they went to it and knew exactly what they were doing, they made appropriate suggestions, and the outcome was just beautiful. I would definitely recommend them and I would definitely use them again. And they were reasonably priced.

He took my call, was able to come out to my house later that day, assessed the issue, installed the…read morenew glass, and was gone within 30 minutes. I would call again if a single pane of glass in my home broke.

Walked in on this gem of a place by chance. Been wanting to get into the craft and was curious…read moreabout the process and Fredrick stopped what he was doing to teach. He taught me a few tricks with such enthusiasm. Literally made my day. His work is also so clean, detailed, and gorgeous. Beautiful shop and the nicest owner!

We took a family piece to be restored and added our own touch . He did a great job and delivered it…read moreas promised

I first worked with Ashland Glass several years ago when they installed an irregularly shaped…read moremirror in my bathroom after another company was not skilled enough to do so. Ashland Glass got it right on the first try and was a pleasure to work with. Remembering that, I recently reached out for a custom piece of glass to top a new dresser. Their service was very prompt and courteous throughout, as I experienced before. Highly recommend!

Hi Ashland Glass,…read more I'm writing as a recent customer regarding my interaction with Patrick. Unfortunately, the experience was very disappointing. During our communication, he was dismissive and made a comment implying that I didn't understand due to my gender identity, which I found inappropriate and unprofessional. It's unfortunate, as this could have been a great partnership. Based on this experience, I will not be moving forward with your company. I hope this feedback is taken seriously and leads to more respectful communication with future clients.

We had a half glass door installed in our bathtub/shower, and the entire experience was seamless…read morefrom start to finish. The installers, David and Irving, were exceptionally friendly, professional and efficient. The quality of the glass and hardware is excellent, and completely transformed our son's bathroom. We couldn't be happier with the results! Five stars all around for quality and service. Thank you!

Everyone at Chicago Glass and Mirror handled our project professionally and beautifully. Simon did…read morea wonderful job helping us define our vision for the space. Rafael did a great job scheduling. Manny was thoughtful and detailed while he measured. And finally, Salgado and Carlos were clean, quick, and professional during installation. They even offered to carry our old mirror down for us. This was our second time using Chicago glass and Mirror and we are so happy we did. Thanks to the whole team!

I have been Yelping for several years and rarely do I update my reviews. Well here I go...the…read moreinitial job with HGBW was horrible & after speaking with Andy re: a leak, he came 2 investigate. He apologized for the issue and was embarrassed by the job. He told me to give him a week and he would re-do the job to my satisfaction. Fast forward to today and let's say I'm overly satisfied. The 2 guys that came were early and did a great job.

We were in need of having some glass blocks replaced in two different windows on our bungalow…read more After talking with Bill we decided the best course of action was to replace both windows entirely. It made the most sense based on the number of blocks that needed repair and the condition of some other blocks. Bill gave a quick and very reasonable estimate for the work to be done. He was upfront about the timeline and was very flexible in scheduling. On the day of the work, the crew sent out was very professional and on time. (A few minutes earlier actually, and that's ok!). They were very polite and got to work right away taking out the old windows. Within an hour and a half, the windows were fine and the new windows were in. When I went out to check the work, it was literally like no one was ever there. They cleaned up everything immaculately and left without a trace. One of, if not the best experience I've had with contractors doing work in our home. We have three other glass block windows that all will likely need to be replaced in the near future, and there is no doubt in my mind on who I am calling for that job! Thanks, Hardy Glass!

Hugo came out to repair two windows at our property. So pleased with his responsiveness, skill and…read moreability to replace the glass on quite an older style window frame. On top of that, the pricing is realistic and fair. Highly recommend!

We had a rock break one of our double hung windows. Hugo was incredibly helpful, communicative, and…read moreupfront with all costs and timing. He explained all options and how the process works. Excellent service and his work was fantastic.

Glass Block Factory did an excellent job replacing my 7-block x 7-block glass block window!…read more First, we discussed the job on the phone. I was undecided about whether to replace the 3 glass blocks with issues or the replace entire window. Glass Block Factory made an on-site visit to assess the window itself and the inside and outside area around the window. Since the window was above an unpaved gangway and on the second-floor scaffolding was necessary for the job. Glass Block Factory provided estimates to replace just the 3 blocks and to replace the entire glass block window. The pros and cons of each option was explained with no pressure. Since the window was 20 years old and there were some grout issues with other glass blocks in the window, I decided to replace the entire window. On the scheduled date, the team arrived. Scaffolding was setup outside the window. Drop cloths were placed inside to contain the debris. The removal of the original window and the installation of the new window was done with skill and efficiency. Work areas were cleaned up prior to their departure. I would recommend Glass Block Factory for glass block window replacement.

Fast response times. Came out when scheduled, finished the job fast, window looks great. Great…read morevalue. Very professional. Highly recommend

I had the same issue with Accurate that several others here have had. I've been waiting a week for…read moreMike to come by and look at my broken shower door. He's told me on two separate occasions that he would stop by in the next two days, but he hasn't shown and he hasn't followed up by phone. Accurate's a local business and apparently a fixture in Albany/Irving Park. I'd love to support it, but it's got to communicate better with its customers. If my job is too small or if Accurate's workload is too big, fine. Just tell me, and I will call someone else. Just don't leave me hanging for a week.

Save your money. So unprofessional. I had a simple 1-window replacement request as to my condo…read more It took this guy (Mike) months to initially respond; and, when they finally came out to my place (which was about 3-4 blocks from their location) to take measurements, I don't hear from them for over one year. Throughout the entire communication I told him that - like any reasonable working person - I have to modify my schedule to anticipate them coming or even look into my request, and each time they either did not respond or gave me a date that they did not meet. I would also routinely walk into their facility and follow up, and they'd assure me they'll get to it, but just blew me off. I can't comment on their work, but only complete lack of organization, professionalism, and general care of their prospective customers. Would not recommend.