I have been Yelping for several years and rarely do I update my reviews. Well here I go...the…read moreinitial job with HGBW was horrible & after speaking with Andy re: a leak, he came 2 investigate. He apologized for the issue and was embarrassed by the job. He told me to give him a week and he would re-do the job to my satisfaction. Fast forward to today and let's say I'm overly satisfied. The 2 guys that came were early and did a great job.

We were in need of having some glass blocks replaced in two different windows on our bungalow…read more After talking with Bill we decided the best course of action was to replace both windows entirely. It made the most sense based on the number of blocks that needed repair and the condition of some other blocks. Bill gave a quick and very reasonable estimate for the work to be done. He was upfront about the timeline and was very flexible in scheduling. On the day of the work, the crew sent out was very professional and on time. (A few minutes earlier actually, and that's ok!). They were very polite and got to work right away taking out the old windows. Within an hour and a half, the windows were fine and the new windows were in. When I went out to check the work, it was literally like no one was ever there. They cleaned up everything immaculately and left without a trace. One of, if not the best experience I've had with contractors doing work in our home. We have three other glass block windows that all will likely need to be replaced in the near future, and there is no doubt in my mind on who I am calling for that job! Thanks, Hardy Glass!

We had a Vent window that was cracked in the bathroom which is encased by glass block windows and…read moreit needed to be replaced. I spoke to Tony and he was able to schedule service very quickly. Tony came out to do the work himself and he is a great guy and very professional. He was able to complete the job quickly and I am very satisfied with the job he did. Also, the price I was quoted on the phone was exactly what I paid. Service like this nowadays is rare. I would highly recommend Tony and will call on him with any other glass needs in the future.

Tony was super helpful and so nice! He cut a custom mirror me while I waited. Great pricing and…read moresuper fast. I will be back once I'm ready to start my full bath renovation!

I placed an order for 16 windows on 2/17/25 including two decorative picture windows. Window…read moreinstallation took place on 6/2/25 but was only informed two days prior that the decorative windows were unavailable. Air-Tite said their vendor didn't inform them ahead of time, and was told that they would find an alternate design. The alternate design was provided and accepted by me on 6/18. I was told the order would be placed the following week, and I would be kept up to date "every step of the way." Not hearing anything almost two months later, I followed up on 8/5, and was told they would check and get back to me the next day. After not getting a response, I followed up again. In the follow-up conversation, Air-Tite indicated the windows should arrive in September. After no updates again, I called on 9/25 and was told the windows were due to arrive on 10/2 or 10/3, and that I would receive a call. Again, not hearing anything, I called on 10/4. Air-Tite responded that they believed the windows may have arrived and would get back to me on 10/7. 10/7 came and wentt without a response. Windows were finally installed on 10/30. It took 8 months from my initial order and over 4 months from the alternate window order for completion. At the end of the day I am satisfied with the quality of work, cost, and windows themselves. I also understand custom windows can take time, and am sympathetic if Air-Tite's vendor didn't communicate clear time frames, but I cannot understand the constant lack of timely follow up.

I had a wonderful experience with Air Tite; they replaced 2 windows, broken screen and damaged…read moregarage siding; the were punctual, professional and did excellent work; highly recommend

Glass Block Factory did an excellent job replacing my 7-block x 7-block glass block window!…read more First, we discussed the job on the phone. I was undecided about whether to replace the 3 glass blocks with issues or the replace entire window. Glass Block Factory made an on-site visit to assess the window itself and the inside and outside area around the window. Since the window was above an unpaved gangway and on the second-floor scaffolding was necessary for the job. Glass Block Factory provided estimates to replace just the 3 blocks and to replace the entire glass block window. The pros and cons of each option was explained with no pressure. Since the window was 20 years old and there were some grout issues with other glass blocks in the window, I decided to replace the entire window. On the scheduled date, the team arrived. Scaffolding was setup outside the window. Drop cloths were placed inside to contain the debris. The removal of the original window and the installation of the new window was done with skill and efficiency. Work areas were cleaned up prior to their departure. I would recommend Glass Block Factory for glass block window replacement.

Fast response times. Came out when scheduled, finished the job fast, window looks great. Great…read morevalue. Very professional. Highly recommend

Scheduled an appointment, no one showed, no one called to say running late, no one answered the…read moreoffice phone! See attached schedule of appointment and assigned tech. Waste of time that could have been spent with a company respectful of potential clients time.

Super nice to work with AT FIRST. They helped me detail and fabricated a glass bar top. I…read morequestioned how waterproof it would be. They assured me that the silicone would keep liquid out. It has not and client is very upset! Liquids are seeping under the glass and discoloring. Mike said they would be out to remove in 2 weeks. It has been 3 months. I have called, texted and emailed. No return calls. My only option now is this, and other media posts sadly.

Highly recommend! I heard a loud boom and went up to my Master Bath to find my glass shower door…read morehad exploded! It was totally shattered. I found these guys on the internet and they answered my call, came right away to take measurements, and I had a brand new custom door in one week! Great quality and great customer service.

the team came to install custom interior windows- great job throughout. they offered suggestions on…read morethe style. the product is solid and they came to fix the issue without any trouble! overall, highly recommend!

Great work and service. The ordering was efficiently handled, they were very detailed when they…read morecame to measure, and the installation was perfect. The installers were extremely congenial, they went to it and knew exactly what they were doing, they made appropriate suggestions, and the outcome was just beautiful. I would definitely recommend them and I would definitely use them again. And they were reasonably priced.

He took my call, was able to come out to my house later that day, assessed the issue, installed the…read morenew glass, and was gone within 30 minutes. I would call again if a single pane of glass in my home broke.

11/2021 5* WOW! They are great here! Needed new glass in a window. Just brought it in, dropped…read moreit off and a few days later it was ready. Half the price of what I was quoted from others (who would not accept drop offs, only sending people to my home multiple times to do it). Lady inside is totally personable and helpful. They earned my business from now on! I completely and totally recommend them to everyone. This is the way business should be done. The right way, and with care. Thanks to everyone there for taking care of our window. We really appreciate it!

Ardmore Glass and Mirror came out to look at our patio doors after we got a quote from a high end…read morewindow "factory direct" company that blew our socks off with a quote of $5,300. Ardmore charges $250 for the visit whether or not they do anything, but if they can fix it, they don't charge anything extra. Long story short, they arrived on time, took the door apart, fixed it by replacing the wheels and locking mechanism for nothing extra. They were polite, prompt, and very professional.