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Glass America

3.8 (6 reviews)
Closed • 9:00 am - 5:00 pm

Services - Glass America

Auto mirror repair

Auto mirror replacement

Auto window repair

2 More Services

Auto window replacement

Auto windshield repair

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Recommended Reviews - Glass America

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7 years ago

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4 years ago

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7 years ago

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11 years ago

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9 years ago

Great service. Came when they said they would, replaced my windshield in 45 minutes. 45 minutes later, I was ready to go.

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11 years ago

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Total Recon Auto Center - Superior Customer Service

Total Recon Auto Center

(353 reviews)

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

Gerber Collision & Glass

Gerber Collision & Glass

(27 reviews)

I contacted Anthony near the end of December. I explained that I had encountered two issues that I…read moreneeded him to take a look at. A year before, I brought my Camry to him after an accident. Based on the time of this current visit, the car was still under warranty. We set up a time for me to come by and he would take at the issues. After inspecting the car, he agreed that should be taken care of but also found another issue. He would order the parts and give me a call to set-up a time to have the issues resolved. He assured me that I could wait as it wouldn't take very long. Just into the new year, I received a call from Ilyiana to inform me that the parts were in and Anthony was ready to resolve the issues. We setup a time for me to bring the car in. When I arrived, Anthony greeted me, took the key to the car and went to have the repairs taken care of. True to his word, I was there for maybe 30 minutes or so, Anthony let me know that the car was ready. And, there was no charge! That was music to my ears. So, to be clear, the issues were: misalignment with the front on the driver's side and the trunk was opening faster than usual. What Anthony discovered was that there was a strut that had burst and was supposed to slow down the opening of the trunk. After repairing the trunk, the gentleman who worked on it, told me that this might be an ongoing issue but recommended that I should be there to gently open the trunk as opposed to using the remote afar off. Thank you Anthony for making me a very satisfied customer!

Beyond Great, I have dealt with a lot of auto-shops in the past, this one right here takes the…read morecake. Great Pricing and reasonable too. great customer service Alonzo really makes sure the service gets done CORRECTLY. they help to communicate with you every single step of the way. if you want your car fixed like brand new GO HERE.

Glass America - windshieldinstallrepair - Updated May 2026

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