I really wish I had more positive things to say because there are a couple of technicians here that I absolutely love, but unfortunately, I've had more issues than good experiences. I came in with a friend for pedicures, and both technicians were pretty aggressive, especially when picking around our toes. They seemed to think we had ingrown nails, but it was just skin, and the picking was painful for both of us. Things were also repeatedly too hot, and the technicians weren't very attentive to our comfort. Also at most nail spas, including Glamour Nails at the Promenade, they offer us drinks with our purchase of the deluxe pedicure. I also left with a completely different color than what I requested. I gave the exact shade number and showed a photo with the color circled, yet the result was easily 10+ shades off. Unfortunately, this isn't the first time I've had this issue here. I don't hate my toes, but they're an odd shape and not at all what I asked for. I only come here for my toes now, and rarely ask for anything different, but this experience left me genuinely unhappy. I prefer and honestly love the Glamour Nails across the street at The Promenade, and unfortunately, I don't feel this location lives up to that reputation. read more

Appreciated being able to make an appointment online. Builder gel manicure with a single color only took about 30min. Able to tip via Venmo. Good color selection to choose from and friendly staff. Enjoyed that it was quiet and relaxing. read more

Glamour Nails & Spa III - Builder Gel - Nail Salons Near Me - Union, Kentucky

After leaving an honest review about a previous visit, I was personally contacted by the salon owner, Chi, who reached out with a sincere apology and invited me to return to Glamour Nails--this time booking directly with her. I truly appreciated her professionalism and willingness to make things right. For this visit, I went to the Glamour Nails 5 location and was immediately impressed. The salon was modern, spotless, and had a relaxing atmosphere. The receptionist was welcoming and seated me right away. I started with a gel pedicure, and although I didn't catch the name of the technician, she was incredibly kind and did an excellent job--attentive, detailed, and gentle. Chi then did my gel French set, and let me just say--she was absolutely amazing. I've been searching for a skilled nail tech since relocating from California, and Chi finally checked every box. She was quick, professional, kind, and incredibly talented. My nails turned out flawless--exactly the shape and style I love. It was a complete 180 from my initial experience, and I'm so glad I gave them another try. I'll definitely be returning and highly recommend booking with Chi! read more

Kevin did and amazing job on my nails. No wait, got my daughter right in as well and did not overcharge to soak off her nails. We will be back! read more

Glamour Nails & Spa III - Nail Salons Near Me - Union, Kentucky

Love this place! Did awesome with a pedicure and my daughter's set of nails!!!! Highly recommend and the atmosphere as well as cleanliness is spot on!!!! read more

Amazing service every time I come in and they have an extremely talented staff! Highly recommend and if I could give more than 5 stars I would:) read more

Everyone here is so nice and welcoming. Would recommend anyone. All of the stylists are amazing. They can do pretty much anything you ask for. Won't go anywhere else. Pricing is reasonable:) read more

Excellent workmanship and artistry. Helen is my favorite -- she is always able to do the styles I find on Pinterest. The staff is friendly and welcoming, and the recent redecorating is lovely. read more

Made appointment at 11am - 30 minutes later we are still waiting to be seated. This is the second time this has happened. If your looking to stay on schedule with an appointment this is not the place. The staff is very friendly and the salon is clean. read more

They did a great job. Chi is always so friendly and the staff is very detailed. I tried a new chrome polish and it turned out perfect.

2 stars for the extensive paint color options. Other than that, worst pedicure ever. Didn't scrub my heels at all, and gave the fastest pedicure ever. It's also frustrating to not be able to leave a tip when paying with a card. I won't be coming back and should have noticed the 2.5 star review before I came in. read more

Got matte nails and a day after they look like this. I spent $55 plus tip. Not too happy with these results. read more

Glamour Nails & Spa III - Nail Salons Near Me - Union, Kentucky

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This was my first time here. The salon is very nice but did not feel very welcomed by the gentleman when we entered the salon. The lady who did my fill-in was nice but her work was ok. My nail polish was not smooth on most nails; unfortunately, I didn't notice it until I got in the sun. Some nails were slightly bumpy and had small ridges. Perhaps the polish was old...IDK. I wanted the cat eye design but they were limited to the design as most of them were dark. I paid $95 for gel mani and pedi. I will not return but just wanted to add the review read more

Chi is the best! I have been going to her for a very long time (over 15 years)! She is so helpful and accommodating and does a spectacular job! Chi does the Best manicures and is always on trend! She is extremely talented. Glamour nails is always clean and the staff is always helpful and friendly. read more

The worst service ever! From the rude (I'm assuming salon manager)to the lack of any record of appointment being made. They whisk you back to the pedi chair where you continue to wait and wait. Service was not conducted by the person I booked with. $33.00 for a pedicure that barely has nail polish applied. The gel nails is another story..shaping and application so bad, in frustration, I peeled them off. Total bill $73.00. If I could rate less than one, I would. Will never be back. Would love a refund but can't imagine having a civil conversation...they are that rude! read more

An has been by manicurist for close to a year now. And I love the convenience of the Union location. He is amazing at Shellac manicures and depending on my color choice or French color choice, my manicures usually lasts full 3 weeks. Afterwards there is Sugarfire BBQ or Panera for lunch read more

Had a nail break 2 days after being done so I went back. They had the wrong shade of pink and I told her that before even applying it but she ignored me and proceeded to use it. Also not the same length read more

My sister and I went for pedi and full set. Our pedi was very nice and our toes look great we both got full set acrylics and were disappointed with those especially for the price! I will not being going back for my nails. They did not look good they didn't even push our cuticles back or anything. read more

Terrible service We had an appointment for 2 pedicures. Finally seated 30 minutes late. The water in the tub was cold when we sat down. 20 more minutes go by until I decided to figure out how to turn on the water myself, that got someone's attention. So he came over and turned the water on full blast then left. Again had to try to figure it out myself before the tubs overflowed and our poor feet were boiled. At this point we're an hour in and no one has actually talked to us. Finally had 2 people come to do our pedicures! Yay! They cut both of my big toe nails back so far I thought they would bleed. My friends heels actually look worse than when we sat down. The only good thing is our polish wasn't smudged. Never ever again. AVOID! read more

I believe that this is the best nail salon in Union/ florence. Their staff is very knowledgeable and accommodating, no matter who you get. I suggest being vulnerable + precise when it comes to communicating what you want, that goes for whenever you get your nails done anywhere! I have never had a problem going here, great quality + CLEAN. read more

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Well.. considering I called in advance to make an appointment for a party of 6 to come in I definitely did not think that as a whole we would all have to wait at least 30 mins just to get the water turned on & for someone to start on our toes. After toes were finished I had asked the lady about the lash appointment I had made my mom, come to find out they most likely didn't even write it down. After all of that mess we were waiting for a nail tech to follow up with us for our manicures that were scheduled in advance once again. Needless to say I do love coming here when things run smoothly , but more times than not it never ends up like that. I feel as if they are trying to accommodate for many different people just over booking & promising things that can't be accomplished. read more

Made an appointment a week in advance, however, still waited over 45 minutes before before being brought back to a pedi chair. Waited another 30 minutes in the chair before receiving the worst pedicure I've ever had. Was left with jagged toenails and a pretty terrible polish job. Will not return to this location. read more

I usually come to this nail salon because its close to my home but NOT after my experience today. I am a very simple girl - pedi / SNS on nails (natural nails). Today I went in for my usual and the guy who did my pedi didnt bother to brush my feet - didnt complain - didnt ask how short I wanted my toenail - didnt complain - the massage - A COMPLETE JOKE - yet I didnt complain. I got seated for my SNS and told the lady that I wanted matte. She said ok. Towards the end of the application...I noticed that she is using a shiny coat. I told her that I wanted matte...she just says oh. She then asks me to go sit in the area to dry my nails...I say Mam you didnt finish applying the matte coat...and NO LIE...she says... "oh ill do them later". She walks over to grab another client and sits them in my seat. I tell the lady that I have to leave I cant be here all day...she legit grabs her matte polish and finishes my nail in the area where you sit to dry your nails. I never felt so unimportant as a customer in my entire life. DO NOT GET YOUR NAILS DONE HERE. TERRIBLE CUSTOMER SERVICE! OVERPRICED and LAZY SERVICE! read more

Very disappointed with the service and price gouging of the 3 teenage girls I sent in! One teen got a full acrylic set with a smiley face on 2 nails and was charged $75!!!! This was after they waiting 1-1/2 after their scheduled appointments!!! She's such a sweet girl and didn't speak up about the unsatisfactory job at the end.... they learned a few things from this experience. 1 not every adult has your best interest at heart and 2 always speak up if you aren't satisfied! Needless to say they will not be back!!! read more

Amazing place! So very beautiful! I felt like I was in Las Vegas! So very elegant! Staff was so professional, friendly and great at what they do! If I lived in this area this would be the place I would frequent all the time! I will return when visiting my familiy!! read more

I waited 50 minutes as other clients were taken in front of me with out an appointment. This salon is really too busy to take walk in and I strongly suggest not going unless you have an appointment. read more

I will never go back! The man who gave me a pedicure insulted my choice of color and said I should come there every two weeks. Meaning my feet were in bad shape. I usually only get a few pedicures in the summer because I can't afford to go all the time. I was going to get a manicure but I was so mad I didn't want to give them anymore money. read more

I received a pedicure 10 days ago and the next day I had three infected toes. One set of tools came from a sealed bag, however, they also used other tools that were not in the bag. At the time I did not think about the risk for infection. Beware, they do not sterilize all instruments. read more

Glamour Nails & Spa III - Infected toe - Nail Salons Near Me - Union, Kentucky

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prices are absurd - $50 for a fill in with solid polish, no designs or anything they take advantage of young girls and old people as far as prices - everytime I have gone in there the price is different for the same service they do not honor appointments employees are not even nice Great work, but these things outweigh the good Decided to switch nail salons after repeated frustrations read more

I can not think of one bad thing to say. This place is fantastic. Customer service is beyond exemplary and the services were amazing. I asked for a specific design and my nail tech took one glance and my nails were better than the picture I showed her. Fantastic!!! Job was so well done I came back two days later for a pedicure and was treated like royalty. read more

Waited for over an hour and was told that it would be a 30 minute wait. Absolutely ridiculous if you cannot guarantee a time frame, don't lie, and the lady working the front will not continue to follow up with you or anything. She will not keep you updated on where you are at on the list as well. I love this salon however I will not be back after this. And will encourage friends to go elsewhere due to their unprofessional and their lack of communication. I have better things to do with my time than sitting in a nail salon for an hour to even be spoken to after writing my name on a sheet of paper. Maybe they should offer a text option for when they are ready? Since they cannot guarantee service times. read more

I have to give the manager a 5. She's done my nails twice and does a great job. The First time my gel polish stayed on for almost 4 weeks. I recently had them done again and was not happy with the job and called and the manager gave me an appointment and redid them beautifully. read more

Glamour Nails & Spa III - My beautiful gel nail polish (my nails) 6/17/2019) - Nail Salons Near Me - Union, Kentucky

Felt like I was a car being run through A car wash. The pedicure took about 10 min. they switched nail techs halfway through my manicure and the second girl and the manager were not properly wearing masks. also Made to walk barefoot because they were out of the flip flops. Pretty sure that's a healthcode violation. read more

The online booking system means nothing. I had a 3:45 appointment. They put me in a pedi chair at 4:00. At 4:25 there were still 6 other people who had were put in pedi chairs before me still waiting. read more

I am done going here. You make appointments but it doesn't matter because they take walk-ins before you so you wait forever! It has happened with each of my 5 visits to the salon. 3 out of the 5 times, my nails peeled/chipped the first week!! I have given them plenty of opportunities to get it right! My daughter has also used them multiple times with the exact same experience!! read more

This is the best nail salon by far! Everyone is so professional and talented... Chi has been doing my nails for a year now and I have never left disappointed. They always take care of me and make sure that I leave feeling and looking great! I would never go anywhere else. read more

I went there a little over a week ago to check it out. I get my nails done fairly often so I know how I like them. I had a horrible experience. I ask for my acrylic nails to be taken off and my natural nail to be done with French and she looked at me like I was dumb for doing that. They didn't get all the acrylic off so it looked chunky, I asked 2 times for them to do an extra coat of the white for the French bc I could still see through it and she completely ignored me. A week after they got done I found cracks in the paint and a couple days later half of them had little cracks. I usually make my polish last atleast 2.5 weeks before it starts showing wear and tear. read more