I rented a unit here and my monthly storage price increased suddenly by over 70%. And this was just…read moreafter the first few months of renting the unit. I spent countless hours organizing my storage space and building shelving. I followed all of the rules, and yet just weeks before my price increase, management threatened to kick me out for "being there too much during business hours." Very bizarre. Great location. Nice facility. But my plans to rent long-term from this company certainly changed. I waited almost a year to post this review for fear of retribution, but I have long since severed my relationship with this company. I would not do business here again.

Horrible. We've been here 10 months and they've raised the prices 3 times!!! They get you in on a…read morecertain price, let you move in, then raise prices. 3 TIMES!! That's bait & switch. Scum!! Also it sucks. Elevators never work, there's NEVER enough carts. Here right now & had to defend my cart from being taken by someone who decided he's more important than everyone else. The bathrooms are often unusable (truly unusable, like poop covered). Don't plan on a bathroom here. Garbage. Tweakers. The regular fun Everett stuff. Don't let the newness & somewhat fresh paint fool you. It's just another horrible business taking your money & not repairing facilities. Also, the nice reviews you do see, it's because the employees who sign you up, beg you to write a review. They say they get bonuses from them or something. They really really push you to write a review. I'm glad I waited!! Knowing what I know, I would NEVER SIGN UP HERE!! Run. And again. The elevators don't work. Here right now. No elevators. And they don't care. Some people can't even access their units to move into/out of. Who can carry heavy boxes up/down stairs!!

I have been a customer of IN Self Storage for the last two owners. The difference between the old…read moreowners and the new owners is phenomenal. We had a theft in our unit and the old owners did not even say they were sorry. The new owners are a breath of fresh air. They continually work with me even when I was unable to pay my storage. They have been patient and kind and I recommend them to anyone for your storage needs. Taylor and Nick are the best I've seen in the business!

For 2 years this storage facility was awesome for my needs, and the customer service has always…read morebeen really friendly and helpful!

Our family stored at Peoples Storage in Everett for close to 10 years. We love the facility for…read moreit's ease of access, low prices and the management. The staff has always been friendly and always helpful. The the unit was secure, low priced and the facility clean. All the years we stored there, and we had two units, there were never any issues. They even offered us cold bottled water when we were sorting our stuff on a hot summer day. We loved that the staff were responsive and security minded. It makes a big difference compared to a few places we tried before. We will tell our friends and when we need storage again, we will return. Thank you for a pleasant experience.

do not go here!! the management is extremely shady as well as very nosy…read more they will walk by your unit a minimum of twice while your moving your belongings, as well as try to get extra money out of you, KEEP YOUR RECEIPTS! they may conveniently not show payments made till proven, then its still a hastle.. BE WARNED!!

It's just been a couple of days but I love how clean and accessible the units are…read more There are carts and elevators to help bring your stuff inside. Staff is friendly and helpful

Clean, well-managed, helpful front desk, in a (somewhat) climate-controlled place. I think it…read moreranges between 50-80 degrees. Tops of units are open, a few inches between bars, but they wouldn't have ventilation otherwise. Security seems good, I've always felt safe in the covered parking area and inside. Lights go on automatically as you walk through the hallways. There is a nice bathroom on the ground floor, outside the office near the carts, nice to have when you're there for hours sorting. Prices went up a few times during a fairly short period awhile back, less so lately--Thanks! Great deal compared to many comparable Seattle storage facilities, easy access off I-5. I visited my unit recently after two years and there was hardly any dust. I found this place kind of randomly and am so glad I did!

Excellent monitoring: With 24 hour monitoring, on site resident, motion sensors, and locks that…read morecannot be removed by a bold cutter. Wonderful Service: Amber was a big help in showing me what I needed as I have never used a storage unit before and needed a lot of storage. She gave me pointers in how to store my stuff as well. Good Prices: The price I got was much better than the other places I had searched for. Tech Savvy: Was able to do almost everything online, with a fast response in return. Thank you.

RATS! Had to change units but the second unit eventually had rats too! They chewed in through…read morethe ceiling. Rat Droppings (poop) all over my stuff again. Sooooo GROSS!!!! Never again.

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

We used the mail drop at the Rucker location for several years until we retired and moved out of…read morestate. Great service, more than accommodating, wonderful staff. I think we were the package kings, even had dog food delivered there! They could have not been more kind. 24 hour access made it very convenient since I worked second shift. Secure location, closed circuit surveillance a plus.

Excellent storage facility! We would especially like to give a huge thank you to the manager,…read moreDonna. She is the friendliest and kindest person! Always ready to help, give advice, and find a solution in any situation. We truly enjoy working with Donna -- she makes using this storage facility comfortable and pleasant every time.

Great people and clean facility. would definitely recommend. Would definitely use this facility…read moreagain, matter a fact i will be soon.

Stacy is great! She explains everything very clearly, she also helped with measurements and…read moreexplaining the things that would fit in my selected unit. It's incredibly clean and secure. The police use the building as a training facility after 11pm. Thus the strict rules on times. Highly recommend l!

Very friendly and easy to work with. Helps with issues with access or door closure. Are patientread more

These guys are greeeeeedy! They have raised my rent every single year by 10-20% on january 29th. I…read morestarted renting from them in October and when January 29th came around and they jacked my rent up by 25% i had been there like 3-4 months tops. this year i got another notice on jan 29th (its automated so they just will jack you up like clock work) for yet another 20%. Trust me there are plenty of other storage places around that won't be playing with your money every year. this is the automated letter they send you - We are contacting you to communicate an adjustment in the monthly rental rate for unit 1234 at Anthem Self Storage. We do not take adjusting your rental rate lightly and understand cost increases impact you. We want you to know that this is not a reflection of your tenancy but of several other factors. When we make rental rate adjustments we consider rising facility costs, facility maintenance needs, facility improvements and current rental market conditions among many other factors. With all this in mind, effective with your rent due on 3/1/2026, your new monthly storage rent will be (20% higher for no apparent reason) This increase only effects your rental rate. It does not change any insurance or billing services that may be on your account. These will remain the same. We would like to thank you for choosing Anthem Self Storage as your storage provider. We greatly value your business. If you have any questions or concerns, we are here for you, please do not hesitate to contact us. so yeah- TLDR - they have an automated system that jacks your rent up automatically on Jan 29th by aprox 20% if you're cool with starting off at $150 then having them jack you up to 250$ with in 2 years for a 10x10 than this is your spot! ---- --- Steve with all due respect, if its not automated than why do you send the exact same form letter on the exact same date every year for a set percentage increase... I actually called in after the first increase because i hadn't even been there 4 months yet and your employee told me its automatic every year. no need to lie on yelp dude makes you look even worse, my question now is are you going to make me stay another month or can i leave right now because 250$ for a 10x10 is outrageous. next door they have a starter rate for 66$ for a 10 by 10 with a rate of 130$ you are selling the same unit im currently in right now for 150$ on your own website!!! You're just jacking me up for no reason at all, and you're not even remotely competitive. 150$ to $250 with in 16 months... what!?

The service is excellent. I rented a UHaul truck from here…read moreand Noah was SO helpful despite how busy it was that day. The units are very secure and well lit and staff is very helpful.

I needed an under dash brake controller installed and was directed to Everett U-Haul by another…read moredealer. There, I was told, is an installation guru...Jesse. The day of the scheduled installation Jesse had researched the Curt brake controller and noted issues others had posted about difficulties with Ford trucks and brake lights. He had a feeling what the 'problem' was, but anticipated no hang-up. One hour later the unit was installed and worked flawlessly as he demonstrated. What a great personable and competent mechanic! The Everett U-Haul outlet did me a solid. Suzann, behind the desk has her finger on the pulse of the shop. As a customer, it's nice to have confidence in the work performed.

Very good service and fair pricing. A bit of inconvenience because we had to go about 10 miles out…read moreof our way to pickup and return the trailer that we wanted when there was a u-haul dealer within 1 mile but we returned it after closing time and we were not charged an extra fee. The employees were very helpful and respectful. We will continue working with them!