I rented a unit here and my monthly storage price increased suddenly by over 70%. And this was just…read moreafter the first few months of renting the unit. I spent countless hours organizing my storage space and building shelving. I followed all of the rules, and yet just weeks before my price increase, management threatened to kick me out for "being there too much during business hours." Very bizarre. Great location. Nice facility. But my plans to rent long-term from this company certainly changed. I waited almost a year to post this review for fear of retribution, but I have long since severed my relationship with this company. I would not do business here again.

Horrible. We've been here 10 months and they've raised the prices 3 times!!! They get you in on a…read morecertain price, let you move in, then raise prices. 3 TIMES!! That's bait & switch. Scum!! Also it sucks. Elevators never work, there's NEVER enough carts. Here right now & had to defend my cart from being taken by someone who decided he's more important than everyone else. The bathrooms are often unusable (truly unusable, like poop covered). Don't plan on a bathroom here. Garbage. Tweakers. The regular fun Everett stuff. Don't let the newness & somewhat fresh paint fool you. It's just another horrible business taking your money & not repairing facilities. Also, the nice reviews you do see, it's because the employees who sign you up, beg you to write a review. They say they get bonuses from them or something. They really really push you to write a review. I'm glad I waited!! Knowing what I know, I would NEVER SIGN UP HERE!! Run. And again. The elevators don't work. Here right now. No elevators. And they don't care. Some people can't even access their units to move into/out of. Who can carry heavy boxes up/down stairs!!

Our family stored at Peoples Storage in Everett for close to 10 years. We love the facility for…read moreit's ease of access, low prices and the management. The staff has always been friendly and always helpful. The the unit was secure, low priced and the facility clean. All the years we stored there, and we had two units, there were never any issues. They even offered us cold bottled water when we were sorting our stuff on a hot summer day. We loved that the staff were responsive and security minded. It makes a big difference compared to a few places we tried before. We will tell our friends and when we need storage again, we will return. Thank you for a pleasant experience.

do not go here!! the management is extremely shady as well as very nosy…read more they will walk by your unit a minimum of twice while your moving your belongings, as well as try to get extra money out of you, KEEP YOUR RECEIPTS! they may conveniently not show payments made till proven, then its still a hastle.. BE WARNED!!

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

We used the mail drop at the Rucker location for several years until we retired and moved out of…read morestate. Great service, more than accommodating, wonderful staff. I think we were the package kings, even had dog food delivered there! They could have not been more kind. 24 hour access made it very convenient since I worked second shift. Secure location, closed circuit surveillance a plus.

Made Reservations for a 5:00 pick up of a U-haul truck through the U-Haul website (another story,…read moreanother review) arrived at this location at 5:33 and the woman standing inside the office would not help me because they closed at 5:30......I was already checked in through my reservation it really wouldn't have taken much for her to be a human. Bravo!

If you want to do business with an outstanding company with amazing, caring and helpful employees…read moreand you need a storage unit, then go to silver lake safe storage. I've never had a better customer service experience especially in a severe time of hardship. Amazing people that want to help.

It's just been a couple of days but I love how clean and accessible the units are…read more There are carts and elevators to help bring your stuff inside. Staff is friendly and helpful

Clean, well-managed, helpful front desk, in a (somewhat) climate-controlled place. I think it…read moreranges between 50-80 degrees. Tops of units are open, a few inches between bars, but they wouldn't have ventilation otherwise. Security seems good, I've always felt safe in the covered parking area and inside. Lights go on automatically as you walk through the hallways. There is a nice bathroom on the ground floor, outside the office near the carts, nice to have when you're there for hours sorting. Prices went up a few times during a fairly short period awhile back, less so lately--Thanks! Great deal compared to many comparable Seattle storage facilities, easy access off I-5. I visited my unit recently after two years and there was hardly any dust. I found this place kind of randomly and am so glad I did!

Excellent storage facility! We would especially like to give a huge thank you to the manager,…read moreDonna. She is the friendliest and kindest person! Always ready to help, give advice, and find a solution in any situation. We truly enjoy working with Donna -- she makes using this storage facility comfortable and pleasant every time.

Great people and clean facility. would definitely recommend. Would definitely use this facility…read moreagain, matter a fact i will be soon.

Stacy is great! She explains everything very clearly, she also helped with measurements and…read moreexplaining the things that would fit in my selected unit. It's incredibly clean and secure. The police use the building as a training facility after 11pm. Thus the strict rules on times. Highly recommend l!

Very friendly and easy to work with. Helps with issues with access or door closure. Are patientread more

Excellent monitoring: With 24 hour monitoring, on site resident, motion sensors, and locks that…read morecannot be removed by a bold cutter. Wonderful Service: Amber was a big help in showing me what I needed as I have never used a storage unit before and needed a lot of storage. She gave me pointers in how to store my stuff as well. Good Prices: The price I got was much better than the other places I had searched for. Tech Savvy: Was able to do almost everything online, with a fast response in return. Thank you.

Rat problem! Complete hazard and safety concern. Destroyed all my belongings and took no…read moreresponsibility. Only had the unit for a month.

We had a storage unit here for about 4 years while we lived out of state. The unit we had was clean…read moreand the size was fine for what we needed. We started with the first month being $1, which was great but soon found out they would increase the rent by $20+ dollars every 6 months and we had to insure everything which increased the rent by $15 a month. 2020 we didn't see any increases, thankfully! Be careful with auto pay, even if you always pay on time - they will charge you a late fee if you are one day late due to a system error and they won't refund it. We gave notice a week before returning to WA and stopped our auto pay. We got a call two days later saying we needed to take our key to the office by X date or our locks would be cut because they planned to do sprinklers checks. Thankfully that date was after we planned to move but at the same time- what would happen if we couldn't get them a key because we were out of state, they would just cut our lock and leave it like that? Seems like very short notice for anyone not planning to move out of their unit or living locally. One plus and it's a big one, is that after 4 years, there weren't any signs of bugs or rodents like you sometimes see with storage units. The move out was easy, when I went to tell the woman our unit was empty she confirmed she had already checked it and we would receive an email confirming our move out.

Found a unit quick and easy. Got a great deal on it…read more Will recommend to anybody looking for storage. Place was clean and surveillance all around. Price was fair and the customer service was awesome.

I needed an under dash brake controller installed and was directed to Everett U-Haul by another…read moredealer. There, I was told, is an installation guru...Jesse. The day of the scheduled installation Jesse had researched the Curt brake controller and noted issues others had posted about difficulties with Ford trucks and brake lights. He had a feeling what the 'problem' was, but anticipated no hang-up. One hour later the unit was installed and worked flawlessly as he demonstrated. What a great personable and competent mechanic! The Everett U-Haul outlet did me a solid. Suzann, behind the desk has her finger on the pulse of the shop. As a customer, it's nice to have confidence in the work performed.

Very good service and fair pricing. A bit of inconvenience because we had to go about 10 miles out…read moreof our way to pickup and return the trailer that we wanted when there was a u-haul dealer within 1 mile but we returned it after closing time and we were not charged an extra fee. The employees were very helpful and respectful. We will continue working with them!