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    Gizmo

    1.0 (1 review)
    Open 8:00 am - 8:00 pm

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    2 years ago

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    Ask the Community - Gizmo

    Verizon

    Verizon

    2.6
    (27 reviews)
    4.9 mi
    $$

    We live in Sienna Hills near the mountain. About a month ago, our Verizon home internet AND our…read moreLTE/5G data signals got much, much worse. We pay over $250 per month, and yet we can't send a text in our home. The other day I couldn't even make a phone call or pull up a webpage. I ordered a Network Extender on August 15th. I was told it would arrive in 2 days. It has been 34 days, and we still have not received it. If you live in SH or Verrado near the mountains, do NOT get Verizon. The signals used to be barely good enough...now they are horrible. We will have to switch phone carriers and internet providers. We have visited the store and called customer service many times over the past 5 weeks...nothing has changed or improved. Plus, the employee on the phone told me that the tower in our area is now 37% oversaturated!! Does Verizon have any plans to change this or improve this?!

    I switched over from an other company for the promotion and new start. I was told since my phones…read morewere in good condition they would trade them in and we wouldn't pay for the phones themselves just the lines. The agent helping us gave us a good quotes which ended up selling us . Now our first bill came and on it said we were paying for the phones themselves which was not the deal we got. Each month is the same thing having to contact customer service and repeat the same process saying I shouldn't even have been paying for the phones in the first places. Now if the representative at the store would have explained or didn't lie about this deal I doubt we would even be contracted with them. This has been a nightmare since we first got on with them

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    Verizon
    Verizon
    Verizon

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    Metro by T-Mobile

    Metro by T-Mobile

    1.0
    (1 review)
    0.0 mi

    Nothing but sales!! The T-Mobile stores have been remodeled so many of their shops. Seems like the…read moremain focus of the remodeling is to up the environment for sales....and nothing else. The T-Mobile associates can't or won't do much when it comes to the service. They told that the don't do or can't do customer. They tell me to call 611 or call online customer services. Of course, online customer service is not always as good as person-to-person service. The last time I called, I cancelled a data-only phone number because it wasn't working well and I was paying for something wasn't working. I decided to drop the phone number and the online service rep told me she had to get approval to drop the number. I asked he why she needed to get authorization and she said it was policy. It ended up causing us to change plans, Instead of getting a cheaper bill, our bill went up 50 dollars a month. That can be expected from T-M. Poor cellular coverage in also synonymous with T-M, (If TM is going be lazy, so am I.) I live in Goodyear, AZ. The cellular coverage is so piss-poor that we have to use the WiFi in the T-M store because there no reception in the shop!!! The abyss of non-coverage extends for about 5 square miles. I don't get coverage unless I stick my cellphone next to my window on the 2nd floor. The entire 1st floor gets nothing!!! I went to Mexico for 2 two years and had better coverage than what I get in Goodyear!!! The staff have to use to complain to T-M because T-M won't even listen to their own staff. They said it's like the squeeky wheel gets to grease!!! T-M is hopeless!!! They pay an incompetent CE)12,000,000 dollars a year to pick his nose!!! I am not good at math but I think t-m needs 4 million customers just to pay the guy to pick his nose.

    From the owner: Switch today & enjoy America's largest 5G network.read more

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    Metro by T-Mobile
    Metro by T-Mobile
    Metro by T-Mobile

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    Gizmo - mobilephones - Updated July 2026

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