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    Gizmo

    1.0 (1 review)
    Closed • 8:00 am - 8:00 pm

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    2 years ago

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    Verizon

    Verizon

    2.5(26 reviews)
    4.9 mi
    •$$

    So Jorge is very nice and helpful, and I enjoyed talking with him. However, I had an issue with my…read morewatch pairing to my phone (after paying $19.99 for it to be set up) and when I texted him, he never responded. Prior to this text he did however text me back about being charged for setting up my phone $29.99 + $35 activation and $19.99 + $35 activation, when he never mentioned the $29.99 or the $19.99 I was told the $35 would be all inclusive. So you are their best friends until after the sale. Kinda disappointed in that aspect. I spent $330 for taxes and a few items.

    We live in Sienna Hills near the mountain. About a month ago, our Verizon home internet AND our…read moreLTE/5G data signals got much, much worse. We pay over $250 per month, and yet we can't send a text in our home. The other day I couldn't even make a phone call or pull up a webpage. I ordered a Network Extender on August 15th. I was told it would arrive in 2 days. It has been 34 days, and we still have not received it. If you live in SH or Verrado near the mountains, do NOT get Verizon. The signals used to be barely good enough...now they are horrible. We will have to switch phone carriers and internet providers. We have visited the store and called customer service many times over the past 5 weeks...nothing has changed or improved. Plus, the employee on the phone told me that the tower in our area is now 37% oversaturated!! Does Verizon have any plans to change this or improve this?!

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    Metro by T-Mobile

    Metro by T-Mobile

    1.0(1 review)
    0.0 mi

    Nothing but sales!! The T-Mobile stores have been remodeled so many of their shops. Seems like the…read moremain focus of the remodeling is to up the environment for sales....and nothing else. The T-Mobile associates can't or won't do much when it comes to the service. They told that the don't do or can't do customer. They tell me to call 611 or call online customer services. Of course, online customer service is not always as good as person-to-person service. The last time I called, I cancelled a data-only phone number because it wasn't working well and I was paying for something wasn't working. I decided to drop the phone number and the online service rep told me she had to get approval to drop the number. I asked he why she needed to get authorization and she said it was policy. It ended up causing us to change plans, Instead of getting a cheaper bill, our bill went up 50 dollars a month. That can be expected from T-M. Poor cellular coverage in also synonymous with T-M, (If TM is going be lazy, so am I.) I live in Goodyear, AZ. The cellular coverage is so piss-poor that we have to use the WiFi in the T-M store because there no reception in the shop!!! The abyss of non-coverage extends for about 5 square miles. I don't get coverage unless I stick my cellphone next to my window on the 2nd floor. The entire 1st floor gets nothing!!! I went to Mexico for 2 two years and had better coverage than what I get in Goodyear!!! The staff have to use to complain to T-M because T-M won't even listen to their own staff. They said it's like the squeeky wheel gets to grease!!! T-M is hopeless!!! They pay an incompetent CE)12,000,000 dollars a year to pick his nose!!! I am not good at math but I think t-m needs 4 million customers just to pay the guy to pick his nose.

    From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

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    Metro by T-Mobile
    Metro by T-Mobile
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    Gizmo - mobilephones - Updated October 2026

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