DO NOT USE THIS DRY CLEANER!!!!!!!!!!!!…read more If I could give this place zero stars, I would. They ruined my brand-new dress, which cost me almost $800, just a week before my brother's wedding where I was planning to wear it. I received the dress back and noticed multiple dark stains that were not on the dress before I dropped it off to get dry cleaned. The staff claimed the stain was caused by glue that melted from the dress material- an absurd explanation considering the dress was entirely hand-sewn and no glue was used in the construction. I called multiple people that worked for the dress brand and they have had no problems with people dry cleaning the dress as it says on the tag "Dry Clean Only". They also repeatedly told me they never use glue on their clothes. I spoke to Christopher Echo, Sir Galloway's customer service manager, multiple times over the phone and he could not keep his story straight. At first he said it was glue from the material, then he said it was the interface that the dress company used. They sent the dress to an "independent" lab and just like Adriana C (another customer who has posted on this yelp page), the result came back that it was the fault of the manufacturer. Despite multiple attempts to discuss the issue with them, they refused to take responsibility. I even emailed the owner, Mary Mills, and I got no response back. The customer service was dismissive and unhelpful throughout the entire process. I had to rush the week of my brother's wedding to buy a whole new dress and also get that one tailored. I still have not been compensated for the price of the dress. The only thing they offered was a $100 gift card to Sir Galloway Cleaners which is useless as I will never be using them again. AVOID this company at all costs if you don't want your clothes destroyed and then be treated like it's your fault.

!!!!DO NOT DRY CLEAN HERE!!!! - NEGATIVE STARS…read more -Atrocious Garment Neglect -Horrible Customer Service -Huge waste of your time, valuables, and sanity. In January 2023 I dropped off a brand new $1290. dress for dry cleaning and what I got back has no words. Photos speak for themselves. The dress looks like they mopped the floor with it and then returned it to me. It was clearly mishandled and not cared for properly. Ostrich Feathers missing throughout, the elastic through the entire garment is completely DESTROYED, detached, and melted. Dress is a Total loss. Once I made the claim, they came back to me saying they followed the "Dry Cleaning" Instructions and that it is the manufacturers fault for the dress not being able to withstand their dry cleaning process. It is evident to anyone with eyes that this dress was clearly mishandled. They also tried blaming me for the garment having feathers. I have many feathered garments in my closet that are new/old/antiques and they have all been kept in perfect condition. If you have the proper knowledge (as a luxury dry cleaner should) on how to care for specific garments this would not happen. They have held onto the dress for 6 MONTHS making me wait, telling me they're fixing the dress, "adding more feathers" to it. I told them it is impossible to color match the original feathers, but they said they would. They have made me drive out five times to see the dress after they claimed to have fixed by "adding more feathers" to waste my time and the dress is still in the exact same condition. After all this time the manager tells me they in fact were not able to color match and add any feathers to the garment and that they are unable to "fix the garment to my liking" as if the problem is the customer for not accepting a completely damaged dress that is unwearable. The managers best solution was to offer me a $300 dry cleaning credit which is completely unacceptable given they have ruined a $1290 dress to which i paid $86 to dry clean.

Friendly attention and very professional service and very happy with the way they finish my clothes.read more

Here in Miami from out of town, in search for better dry cleaning prices than what the hotel…read moreoffered I found Giralda Cleaners. Roland, the owner, arranged for free pick up of three dress slacks and three dress shirts-two of which had a stain. I was alerted when the driver was about 10mins away and dropped off my clothes with him at the hotel lobby. Invoice was sent via email and payment was processed over the phone. Receipt was emailed. The next day, my clothes were delivered to my hotel neatly and clean on a hanger with typical plastic protective coverings. Highly recommend these guys for customer service, competitive pricing, and prompt quality work. By the way, both stains on shirts are gone something previous dry cleaners had overlooked. Happy customer, thank you Roland and the rest of your crew.

These guys turned a black suit full with Sheetrock dust from our home remodel look pristinely new…read more Ready just in time for vacation cruising. It was ready with two repairs and a dry clean charge the very next day. Absolutely satisfied with their service, pricing and end work results. I will most definitely be returning to this location soon. Highly recommend them.

Overcharging for reg-hem $25.68 is outrageous. I have been a regular customer for years and will…read morenever be again. I don't recommend this cleaner to anyone. Sewing the hem cost me more than what I paid for the pants

I've been a customer of this place for over 15 years, and I'm done…read more In the last months, the clothes were not ready on the day promised on the ticket, the parking is a mess, and today, they damaged my $200 guayabera and ironed it like a piece of wood, and I have to pay $8.25 for it! The answer: "That is how it is... because it comes from 'the plant' (?) that way..." We have a word in Spanish for it: chapuceros.

I've been to this cleaners a few times to get dresses dry cleaned between events. They are always…read morevery friendly and it's easy to communicate with them. They offer to have the dresses ready very quickly. I like that they have long enough hours on the weekdays that I can get here before or after work as well as Saturday hours. They did a good job getting rid of a stain I had on a dress for over a year. They accept credit card too. It costs between 12-14 dollars to dry clean my dresses. I would love to see coupons for this place as that's something I'm used to seeing in other cities but haven't seen any for here or neighboring places.

I've been a loyal customer for well over 20 years. They have…read morealways provided exceptional service and are very friendly, even remembering your name. Prices are very reasonable. Highly recommended them!

I've been a customer of Catalonia Cleaners since 2005. I've been through several management and…read moreownership changes, and have stuck with them bc it's convenient. However, I recently had a situation that a sweater was damaged. It was burned or stained by the cleaning team. When I told them my sweater had been damaged, someone from the plant (texted me in Spanish), and told me it was damaged when I dropped it off. However, her argument ran afoul bc the lady that takes in the clothes checks it from tip to toe. When I told her the lady that takes in the clothes didn't mention it and no one called me, she told me they don't call customers when they notice damage---which seems ludicrous to me. She argued and counter argued and took ZERO response. As a result, I picked up my last order from them and will never return. This was not an exp sweater thankfully but the thought it could have been a designer item that they damage without taking responsibility is unacceptable. They're also extremely pricey for the shoddy job they did.

The worst cleaners I've ever been to. The owner couldn't care less of the poor job they are doing…read more The shirts come back with awful results, the collars are always shabby, not pressed correctly and just basically washed - when I complained several times their response was "have it dry cleaned" for 3 x the price! I would never recommend this place to anyone.

Disgusting attitude from the front desk OWNER. I was greeted with nothing but disrespect from the…read moremoment I walked in. I was questioning their $64 comforter cleaning price tag and the worker told me to "use common sense" on a comforters weight. My education on comforters is not as vast as his clearly. Horrible service and employees are extremely rude. All the owner had to do was weigh my comforter. I didn't say I didn't believe him I simply asked for a breakdown on the cost. I wish I didn't pay anything to this establishment and left my comforter there. I've never been spoken to like that from a business owner working for a service I am paying for. I asked for someone else to work with during check out and he said there was no else to help me.

Great service Ive been coming here for several years now…read more Great pricing best in town Dependable fast curious service What more can I say

I had several high-end custom clothing pieces and suits dry cleaned by this company. They…read moreabsolutely destroyed every piece. My suits were died different colors and damages all over the garments. I would advise against. sending anything of value to this company. The lack of care and service was absolutely horrible. I reached out to the manager/owner regarding the damages it took them weeks to respond, they didn't answer the phone or emails. This company is absolutely horrible. I wouldn't recommend anyone use them if you have any clothing that you value or delicate.

Friendly owners who truly care about excellence in service…read moreFair prices and prompt attention to detail Best cleaners in town!

This dry cleaner ruined a very expensive pair of pants and didn't have the devoto let me know, they…read morecharged me. And when I opened it at home I saw it. I took it back and they could not fix it. The owner was supposed to call me but 2.5 weeks later I had to make a 3rd call only to find out d out that they couldn't fix it. Very unprofessional!!! Don't take your clothes there.