I started bringing clothes here due to the convenient location and the reviews that suggested…read moreoverall positive experiences. At first, I appreciated how the garments were finished. Over time, however, problems became hard to ignore. I repeatedly had to insist that stains be noted during intake--even obvious ones I pointed out--and, as another recent reviewer mentioned, basic stains were often not removed. The final straw came with my last order, which was missing three shirts when I picked it up. When I raised the issue, the manager (Cesar) shrugged and suggested I check an abandoned clothing rack myself. These were bespoke shirts from Geneva Shirts in Manhattan, costing $350 each. I simply can't afford to entrust expensive, custom clothing to a cleaner that handles items this casually. If you invest in expensive clothes be warned about this cleaner. I wonder how many positive reviews they will need to buy to bury this one.

My daughter had dropped off her after ceremony wedding dress the day after the wedding in a total…read moreemergency! Coffee was spilled on the intricate white beaded dress, a total panic situation. Picked the dress up today and it is absolutely perfect. Society Cleaner's came through to the rescue! Definitely recommend!

I've been coming here for months and this is a family owned business, they always are able to help…read moreyou out with whatever dry cleaning needs you have and alternations. I highly recommend them.

I dropped my pants off on a Tuesday to get it dry cleaned and asked them to give it back to me on a…read moreThursday but I called in and asked them if they could have it ready for me on Wednesday and Fred helped me out. Really nice guy. I had a really bad stain in the pants and it's as if it never existed. They provide great service for the price they ask for.

From entering the location and seeing the friendly customer service and clean business, good…read moreprices, great quality. I was very happy with the service.

Gone a few times and did a great job. The service is top-class. The value of the time was goid.read more

DO NOT USE THIS DRY CLEANER!!!!!!!!!!!!…read more If I could give this place zero stars, I would. They ruined my brand-new dress, which cost me almost $800, just a week before my brother's wedding where I was planning to wear it. I received the dress back and noticed multiple dark stains that were not on the dress before I dropped it off to get dry cleaned. The staff claimed the stain was caused by glue that melted from the dress material- an absurd explanation considering the dress was entirely hand-sewn and no glue was used in the construction. I called multiple people that worked for the dress brand and they have had no problems with people dry cleaning the dress as it says on the tag "Dry Clean Only". They also repeatedly told me they never use glue on their clothes. I spoke to Christopher Echo, Sir Galloway's customer service manager, multiple times over the phone and he could not keep his story straight. At first he said it was glue from the material, then he said it was the interface that the dress company used. They sent the dress to an "independent" lab and just like Adriana C (another customer who has posted on this yelp page), the result came back that it was the fault of the manufacturer. Despite multiple attempts to discuss the issue with them, they refused to take responsibility. I even emailed the owner, Mary Mills, and I got no response back. The customer service was dismissive and unhelpful throughout the entire process. I had to rush the week of my brother's wedding to buy a whole new dress and also get that one tailored. I still have not been compensated for the price of the dress. The only thing they offered was a $100 gift card to Sir Galloway Cleaners which is useless as I will never be using them again. AVOID this company at all costs if you don't want your clothes destroyed and then be treated like it's your fault.

!!!!DO NOT DRY CLEAN HERE!!!! - NEGATIVE STARS…read more -Atrocious Garment Neglect -Horrible Customer Service -Huge waste of your time, valuables, and sanity. In January 2023 I dropped off a brand new $1290. dress for dry cleaning and what I got back has no words. Photos speak for themselves. The dress looks like they mopped the floor with it and then returned it to me. It was clearly mishandled and not cared for properly. Ostrich Feathers missing throughout, the elastic through the entire garment is completely DESTROYED, detached, and melted. Dress is a Total loss. Once I made the claim, they came back to me saying they followed the "Dry Cleaning" Instructions and that it is the manufacturers fault for the dress not being able to withstand their dry cleaning process. It is evident to anyone with eyes that this dress was clearly mishandled. They also tried blaming me for the garment having feathers. I have many feathered garments in my closet that are new/old/antiques and they have all been kept in perfect condition. If you have the proper knowledge (as a luxury dry cleaner should) on how to care for specific garments this would not happen. They have held onto the dress for 6 MONTHS making me wait, telling me they're fixing the dress, "adding more feathers" to it. I told them it is impossible to color match the original feathers, but they said they would. They have made me drive out five times to see the dress after they claimed to have fixed by "adding more feathers" to waste my time and the dress is still in the exact same condition. After all this time the manager tells me they in fact were not able to color match and add any feathers to the garment and that they are unable to "fix the garment to my liking" as if the problem is the customer for not accepting a completely damaged dress that is unwearable. The managers best solution was to offer me a $300 dry cleaning credit which is completely unacceptable given they have ruined a $1290 dress to which i paid $86 to dry clean.

I have been using Coral Way cleaners for 10+ years. They are great! They are dependable,…read moreefficient, thorough and friendly. They are great with stains and ironing. They have become friends and I recommend them to friends and family! They are the best!

I can't recommend this dry cleaner enough. Ray, the owner, is incredibly kind, professional, and…read moregenuinely cares about his customers. The service is always reliable, everything comes back perfectly cleaned and well cared for, and the attention to detail is unmatched. It's rare to find a business where you feel this confident leaving your favorite pieces in their hands. Ray always goes above and beyond, and you can tell he takes real pride in what he does. Amazing service, great people, and absolutely deserving of five stars!

Disgusting attitude from the front desk OWNER. I was greeted with nothing but disrespect from the…read moremoment I walked in. I was questioning their $64 comforter cleaning price tag and the worker told me to "use common sense" on a comforters weight. My education on comforters is not as vast as his clearly. Horrible service and employees are extremely rude. All the owner had to do was weigh my comforter. I didn't say I didn't believe him I simply asked for a breakdown on the cost. I wish I didn't pay anything to this establishment and left my comforter there. I've never been spoken to like that from a business owner working for a service I am paying for. I asked for someone else to work with during check out and he said there was no else to help me.

One time they burnt and ruined two blouses, I let it slide. Another time I missed an item and had…read moreto come back for it. It took them a long time to find it. Lastly, I had 2 jeans fixed, I picked up and paid for both. I trusted they were done because it was an inside stitching that I wanted around existing torns from the jeans knee area that I wanted to prevent from getting worse. After a few weeks realized one of the jeans was fixed and the other wasn't even touched even though I paid for both Jean repairs. Also, the only one that did get fixed was also coming apart so I decided to bring them both again for the help. Not only did they denied that they had even worked on them (in a way just flat out calling me a liar) They insisted in charging me everything all over again. When I obviously refused but even met half way by asking for at least a discount, they totally denied helping me completely. The manager was simply the rudest asking me to leave without wanting to listen to what I had to say. He basically said, nothing will be done, you can go. Not once was I rude, or raised my voice. At all times I was cordial, just asking for some type of consideration and trust. I would never lie. It's a jean repair for gods sake! I Even asked them to check on their records from the past so they will see that the job was done on their location.. They obviously denied because they have no system and no way of checking anything from before. This will be my first bad review I ever post in my life. I believe that if you have nothing nice to say, it's better to not say anything at all... But honestly I was humiliated and called a liar... by some irresponsible and dishonest people and I won't take it. Mostly to prevent other people to go thru what I just had to experience. I do not recommend this place at all!!!! Worst dry cleaners ever! What a shame they have to be part of Coconut Grove. Not even trying to give me the slightest solution. I guess one star is the minimum.. I would even score them with even less than that.

A bit expensive, but good service and on time. The dry…read morecleaning and Seamstress are of quality.

I came here to get a skirt tailored around 3:30pm. They don't close until 6:30, yet they had this…read moresign on the door. No problem, I waited outside for about 5 mins. Another man approached and started knocking on the door and looking inside. A lady came from behind the back and let him in the store and left me outside. She barely spoke 2 words to me. When I asked what was going on and if they were closed, she pointed to the sign on the door. I don't know if it's a language barrier or what, but I have never been treated with such utter disregard in my life and I am baffled that any company offering a service would treat any potential customer this way. Needless to say I will not be returning.

Excellent clean & fold and excellent dry cleaning. Super service completed in a timely manner…read more thanks.

I have been using Mr. Jeff Cleaners since the beginning of the year for both my dry clean and…read morelaundry. The quality of their service is excellent. Recently, I had an issue with an order that was processed as dry clean instead of wash and fold as I had requested. When I reached out to them to adjust the pricing on this mistake, they immediately took care of it and processed a credit to my account. Really top notch costumer service. I strongly recommend their dry clean and laundry service. Carlos G.