I've been using this dry cleaner for a while now and they never disappoint. Everything is always…read morespotless, neatly pressed, and ready when promised. Truly dependable and worth every penny.

Ruined new tuxedo jacket ($1,200 purchase price), refused to pay for proper fix. Do not do…read morebusiness with this company, at any price. Jacket came back with rubber sticker affixed to damaged lining in the middle of jacket. Catalonia owners claimed, in this order: 1.that they didn't do it, 2. that the rubber sticker is associated with Brooks Brothers clothing 3. that the rubber sticker came from somewhere, just not them and 4. their limit of compensation is up 10x cost to clean, so $120. So, I sent the image to ChatGPT: "rubber sticker with trident symbol indicative of those used by high volume cleaners to track items. White stain around sticker demonstrates damage caused by chemicals in an attempt to lift stain from lining. Consult professional tailor in person for advice on proper fix, most likely a replacement of lining.". So I showed damaged jacket to a local tailor, agreed jacket needed new lining and found out cost to replace lining would be $250. Then met with Catalonia owner and asked for $250 reimbursement cost. They offered a $50 credit on future cleaning Their rationale? They had a seamstress that could "fix" the damage for $50. Didn't define fix. Why would I trust Catalonia to "fix" a tuxedo jacket that they ruined in the first place, with their seamstress (not a tailor) or accept their other alternative: a $50 credit on future cleaning with Catalonia? Why, so they can ruin more of my clothes and then claim it's no fault of theirs and not pay to properly fix it? I'm not insane. So, do yourself a favor and avoid Catalonia Ckeaners at any price. You'll be happy you did.

I've lived and work in Coconut Grove for decades. The owners and staff are excellent and kind…read morepeople. Customer care is excellent. They don't disappoint. They also greet me by my name b/c years ago they took the time to know who I am as a repeat customer.

Disgusting attitude from the front desk OWNER. I was greeted with nothing but disrespect from the…read moremoment I walked in. I was questioning their $64 comforter cleaning price tag and the worker told me to "use common sense" on a comforters weight. My education on comforters is not as vast as his clearly. Horrible service and employees are extremely rude. All the owner had to do was weigh my comforter. I didn't say I didn't believe him I simply asked for a breakdown on the cost. I wish I didn't pay anything to this establishment and left my comforter there. I've never been spoken to like that from a business owner working for a service I am paying for. I asked for someone else to work with during check out and he said there was no else to help me.

You wont find better excellence, quality and friendly service…read more Been going there for 18 years and the service has always been the best

Highest prices in the area as far as I've seen. If you are looking around, I'd advise going…read moresomewhere else.

Great service, I had a large job for them, which they took care of and delivered to my home as…read morepromised

I brought in this shirt for ironing. When picking up, it was all covered with yellow stains. They…read moresaid they were going to fix that. At the second try, they completely ruined it (see picture) and they did not assume any responsability. The guy in the picture said "I can't guess this would happen when ironing", so, on top of everything he gave me attitude. I gave them a perfectly fine shirt and came back with nothing.

Great service Ive been coming here for several years now…read more Great pricing best in town Dependable fast curious service What more can I say

I had several high-end custom clothing pieces and suits dry cleaned by this company. They…read moreabsolutely destroyed every piece. My suits were died different colors and damages all over the garments. I would advise against. sending anything of value to this company. The lack of care and service was absolutely horrible. I reached out to the manager/owner regarding the damages it took them weeks to respond, they didn't answer the phone or emails. This company is absolutely horrible. I wouldn't recommend anyone use them if you have any clothing that you value or delicate.

I've been coming here for months and this is a family owned business, they always are able to help…read moreyou out with whatever dry cleaning needs you have and alternations. I highly recommend them.

I dropped my pants off on a Tuesday to get it dry cleaned and asked them to give it back to me on a…read moreThursday but I called in and asked them if they could have it ready for me on Wednesday and Fred helped me out. Really nice guy. I had a really bad stain in the pants and it's as if it never existed. They provide great service for the price they ask for.

Overall, good quality dry cleaning at reasonable prices. It's not the cheapest but the quality of…read morework is worth the price.

I've tried many dry cleaners in Miami, and Crest Quality Dry Cleaning is the ONLY one that has…read morecompletly satisfied me! Moreover, the staff was friendly, timely, and I didn't have to worry about anything. Highly recommend!

A bit expensive, but good service and on time. The dry…read morecleaning and Seamstress are of quality.

I came here to get a skirt tailored around 3:30pm. They don't close until 6:30, yet they had this…read moresign on the door. No problem, I waited outside for about 5 mins. Another man approached and started knocking on the door and looking inside. A lady came from behind the back and let him in the store and left me outside. She barely spoke 2 words to me. When I asked what was going on and if they were closed, she pointed to the sign on the door. I don't know if it's a language barrier or what, but I have never been treated with such utter disregard in my life and I am baffled that any company offering a service would treat any potential customer this way. Needless to say I will not be returning.