I just picked up a steak grinder from them, I called right before they closed and they made it for me anyways it was very nice of them! They make a really good cheese calzone too I got it last week. Great customer service and Food! Definitely my new go to spot! read more

I ordered the chicken francaise with fettuccine on uber eats. It was delicious and the portion size was very large. I am quite satisfied and will order again. read more

Giovanni's Pizza - I ordered the chicken Francaise with fettuccine, and it was really excellent. - Pizza Near Me - Chicopee, Massachusetts

They make an excellent large grinder. Honestly, the thing is huge. I'm a big eater and I can barely finish it even when I'm really hungry. I've always enjoyed the subs here. And they are always very friendly with me. I always pick up in person, so I can't comment on delivery. read more

Giovanni's Pizza - Large sub!! - Pizza Near Me - Chicopee, Massachusetts

My husband and I eat at Giovanni's a lot. We have never had a bad meal. The food is always hot (or cold depending on what's ordered), fresh, and delicious. The menu is very extensive so there's something for everyone. We also love the staff - very friendly, attentive, and strive for perfection and satisfaction. With so many places to choose from to eat, consider Giovanni's, you won't be disappointed. read more

Absolutely disgusting I have been twice and each time it has been bad last time. Got a pizza that was so undercooked. It wasn't even funny time before that got a chicken, Parm grinder cheese and sauce or both cold. Never again these people better shape up or they're not gonna make it too much longer. read more

Did not know I ordered. Went to pick up and they didn't know what yelp was. My order was printed and sitting there.

One of the worst customer services I've ever experienced in my entire life. Also they over charge. Stay away

I ordered a steak and cheese grinder and it was pretty good. i got the largest because i was stuck at work all day and needed something hefty. the service was a bit iffy, but it was okay. i also never realized it was where it was, because the sign was kind of dark and the environment threw me off, but it wasn't too hard to find. read more

Love the pizza any day at anytime! People at the counter are very respectful and nice. Their dining area is simple but quaint and very cozy a great place to spend a great pizza with a person you love. read more

Today being pi Day we felt we should celebrate by eating a pizza pie. We happened to arrive about 10 minutes before they actually opened, but they took our order anyway. I ordered the Hawaiian pizza with the bacon extra crispy and my husband ordered a pepperoni calzone. The wait time was average. It took about 15 minutes for them to cook our food. The calzone my husband ordered was huge. They serve the sauce on the side here. I prefer my sauce inside the calzone which is why I ordered pizza. However, they put a lot of pepperoni and cheese inside of his calzone. My pizza was also a huge. It said it was 12 inches but it seemed more like 14. The crust was cooked perfectly and had just the right amount of Crispiness. There was a good amount of pineapple and ham and bacon on top. My only complaint would be that the bacon wasn't crispy enough but I like my bacon really crispy. Still, it was delicious! I would definitely order it again. The staff was very friendly and offered to turn up the heat for us as it was a bit chilly. They also offered us ice and cups for our drinks and checked on us once while we were eating. This is a very casual place with ample seating. They have a cooler with drinks and a variety of chips to choose from. They also had many different items on their menu. Besides pizza they also had wings and salads and sandwiches and other items. . They do have restrooms, too, which is always a good thing. read more

Giovanni's Pizza - Pepperoni calzone - Pizza Near Me - Chicopee, Massachusetts

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I was shocked to see a 2.5 star rating. Giovanni's is a solid go to for pizza delivery. Their sauce is slightly sweet, toppings are fresh, and wings are tasty. I haven't had their sandwiches delivered, but at the shop I happily ate it all. This isn't gourmet or craft pizza, but it's good. Order local and non chain and you won't be disappointed. read more

You would never know from the outside, but the food here is out of the world good. We have tried so many of the pasta dishes, appetizers and pizzas. Delicious every single time. read more

Tried here for the first time-very impressed! Portions were huge, added meatballs to my pasta and there were so many, and delicious!! Marinara sauce was very hearty, highly recommend!! read more

Been going here for a long time and, not that there aren't other good pizza restaurants in the area, but these guys are my favorite for more reasons every time; I was struck by the delicious thin slices of sausage they have at first, ( great flavor, less guilt !). Tonight I got confused with another menu from a Giovanni's in CT, but they came up with Genoa salami when I asked for it, and it's not even on their menu ! I asked for a certain kind of salad, and they offered such a great sounding alternative I couldn't refuse, and that was the right call - then, they deliver from farther away than any other place, and even after they were closed !? How can I not express my appreciation for this place? ! And it bothers me that they don't get a higher rating on Yelp !! read more

I give two stars ONLY due to the fact the food is good. Again, the ONLY reason. Tonight at 5:21 p.m i had a ONE HOUR wait for my order. When the delivery driver arrived HALF of my order was missing. He SHOWED me the receipt, acknowledged the fact half of my order was missing, and advised me to call the restaurant. Things only get better. The phone girl was extremely adamant that I DID NOT order what I claimed. I continued to tell her that her OWN DRIVER brought to my attention that half of the order was missing. After an extended back & forth she finally admitted she was wrong and that my order would be completed and sent out "immediately". This is at 6:30 now mind you. At 7:15 I called back again to inquire where my remaining order was. The phone girl slammed the phone down and I could hear her complaining about how I WAS DISRESPECTFUL & rude to HER. I was then told my completed order was "on the way". TEN minutes later, TWO HOURS from my original order, the second delivery driver apparently arrived and LEFT MY ORDER ON THE PORCH. Where it sat while we continued to wait for it to arrive. This restaurant has HORRIBLE customer service, inattentive and incompetent delivery drivers, and management that treats paying customers as a burden when they inquire about their PAID orders. It's a damn shame too, really good food. read more

It's a solid local Pizza spot. Salad was large and creative. Stromboli is excellent. Pita is fantastic. Pizza was great. Not sure why all the complaints it's a solid 4. Fried food is frozen but good. read more

Tonight I called into one of our usual takeout restaurants that myself and my family have frequented for years. I ordered a cheeseburger, Mayo, ketchup and raw onions for pickup. Server asked "do you want fries?", I replied "No, I'd like onion rings". They said "ok, no fries, onion rings". It's obvious the server on the phone is training someone new as they were holding a conversation during my order. I had to repeat my cheeseburger topping order a few times as they were still talking and not really focusing on my order. They tell me total $9 and change. I told them pick up as Gerry was going by and would get it for me. He goes in, pays, comes home. I open the bag, which looks awfully small, and see just a cheeseburger. I ask " where are the onion rings?". I call the establishment, explain the situation and the owner said something like " it was mistake, I bring you them now", then I'm passed off to a salty woman, not the two giggling women I gave the my order to. This woman said " my boss told me to get your address and he will send onion rings to your house. What's your card number?"....what? I already gave you my card number when I paid for my order which was cheeseburger and onion rings. The woman says " well they made a mistake, they didn't put your entire order in, I'm not sending you free food" My entire order? Sounds like I was feeding the masses instead of " just a cheeseburger and onion rings "....yes, the mistake was theirs, not mine. As a long time customer, the right thing to do is to just bring the onion rings to the house with a " sorry about that", but instead we are passed back and forth from the man to the woman, the woman even asked for our phone numbers to check how many times we had ordered from them. Can you believe this? Is this how you treat long time, loyal customers? Even during Covid we ordered from them! The customer should not be berated over a mistake made by their staff. Too bad we really liked their food, my mom had liked it there too and I just told my brother and his family to try it. Well, not anymore, my opinion has changed and I will share my experience with friends, family and coworkers at the hospital. I ask you, wouldn't it have just been easier to send the onion rings that you forgot than to lose customers ? read more

The women that answer the phone are nasty and rude everytime I call. The customer Service is atrocious. I will never go there again after being a local customer for 10 years. read more

I love Giovanni's. I order lunch there at least 2x a week! The food is always fresh and delicious. The grinders are great, the Pizza's are the best in the area, and i love the salads! I never had an issue with any staff, in fact they are very friendly! The hot wings are awesome! I will continue to be a customer as long as I live here. They do get busy, but that is due to the food being so good! Try it! read more

I stopped in recently on a trip back to New England and grabbed a grinder. To be honest, it must have been one of those "better than I remember" moments because while it was acceptable, it didn't have the glorious feeling of this being a one-of-a-kind spot that I remember it to be when I was growing up...of course back then they were still down by the rotary near Bess Eaton donuts across from "The Ground Round" (anybody remember that?). They've been in the current location since at least 2002 which was the last time I stopped in for a bite. Back then it was an amazing grinder. It seems they changed ownership as I read in a previous review. The service was acceptable and curt is how I would put it. None of the overly friendly "you are the only person on the planet" service but, more along the lines of "we said hello, now what do you want to eat" type of service. I am not saying this is bad and really, that should be all we expect at any establishment that serves food...I mean I really don't feel like divulging my plans for the day or what I was doing before I came in which is what we get at other places. I got the italian grinder and it was served on hot bread toasted in the pizza oven. It hit the spot after a trek through rush hour traffic on the I-95 corridor. While it was filling it didn't leave me feeling like I had just had the best grinder on the planet. Passable for a bite now and then but, not an eating destination. In the end, I will keep my fond memories of Giovanni's as just that - fond memories. The food was good but, not of the "too die for" variety. read more

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Never again! February 26, 2020, I paid $33 for a Party Size Pizza and 24 Wings. March 27, 2020, I paid $45 for the same exact order + 3% for paying with debit/credit card. Close to a $16 increase in a matter of 30 days. read more

I grew up eating here and it used to be good when I was younger. This place is beyond disgusting now and I would never eat here again. Not only is the food here not fresh and tastes horrible but what really turned me off was when I ordered a take out order for my aunt and grandmother I went to pick it up for them and as I was standing there waiting for the food I saw the waitress in the back drop food on the floor and picked it up and put it in the container to go for someone else. I was horrified and grossed out..I said something to the owner and he did not care. He was rude and tried to tell me that I didn't see that happen. This place is dirty and rude service. read more

Finally got to try their pizza today, it was decent but honestly pretty overpriced. I think I'll just stick with their wraps.

My first review of hopefully many. I have always wanted to start my own website/review site for those who reside around me and share my personal experience with places I visit or receive service from. I received my delivery order from Giovannis Pizza tonight and was disappointed. Cauliflower appetizer was a HUGE disappointment as it is too breaded (more tan likely something from a restaurant depot supplier frozen food box). I enjoy a good fried pickle and was let down with theirs's (so far, Hangar Pub has the best and that's over Texas Roadhouse and many others). I also ordered a large combo pizza which looks like it has been sloshed around in the back seat of a car. Taste is ....O.K. I hope to continue reviewing restaurants in my area and will start taking pictures to go along with my reviews. Thank you Giovannis for finally getting me to post a review. read more

If there was a negative star that's what they get. Owner is super rude. They call customers liars. They sent me the wrong pizza and he basically said tough crap. Do NOT order food there read more

Very rude help even while taking an order in the phone while we were waiting the girl was swearing at the customer. Got our order wrong and then tried saying it was our fault. It's too bad the service is so bad because their food is normally very good but last few times I'd rather go somewhere else then deal with them. read more

This is my first time coming here for lunch, overall it was very good experience. We ordered a large meat lovers pizza and fried Mushrooms. No complaints on the food or service ! I will definitely get pizza from here again read more

Giovanni's Pizza - Pizza Near Me - Chicopee, Massachusetts

we discovered we could order pizza delivery while visiting a local brewery. I checked online and found I could order that way. a few snafus but managed to place an order. There was some confusion, so they did call to verify address...guess the driver couldn't find us? Pizza arrived HOT! even after the delay. The delivery guy was awesome!! bright, friendly, apologized for delay...And the pizza...heavy on the garlic but such good flavor......fresh taste, and full. (hate when you get a skimpy pizza). Great cheese, sauce...it was just perfect!!!!!! Thank you!!!! read more

Always a great place for pizza. Sometimes when we can't think of what to have for supper we get take out from Giovanni's and that hit the spot. Never greasy. Just delicious. read more

Ordered online for delivery and paid with a card. Ten minutes after I ordered they called and said they wouldn't deliver to my neighborhood (Indian orchard), which is fine, but would've been nice to know before the site let me place my order. My card wont be refunded for 3 business days. read more

Pizza is very good. This is our "go to" for pizza at least once a month. We usually get the party size which gives us plenty of leftovers. We usually do take out and they always give an accurate time. Service has been friendly. The place is clean but could use a little updating. We have never been disappointed and will continue to be regulars. Good pizza place. read more

I ordered delivery, paid by card. They gave me the wrong order. I called and the owner got on the phone yelling at me saying it was the correct order and that I must have ordered the wrong thing. He wouldn't let me speak as he just kept raising his voice yelling at me. Someone else got on the phone and said they would refund my card. The Refund was never processed so I disputed the charge with the card company. Giovanni's still declined to reimburse. The owner is extremely rude and just a horrible person altogether. I've heard similar stories about the owners and many have stopped going here... myself and family included. read more

Had lunch there today. We are about a block away from them. Our food was cold, wrong, covered in some type of cheese wiz on potato skins, the wrong quesadila, supposed to be cheese had meat on it. Our hot dogs were cold, buns were wet, and for some reason there was a half of a hotdog wedged in the roll. We are very disapointed. read more

Great food, good service. My only issue is the prices have EXPLODED THRU THE ROOF since the new owners took over. I mean really, from $8.00 for a small combo to $12.50???? That's way too pricey, no matter how good it is. Won't be returning, but only because of the over-inflated prices. read more

Been getting pizza & meals delivered for months from Giovanni's and never had a bad pizza or a bad meal. The delivery is always fast & the food is hot read more

The girls working at the front counter always serves with a smile and no matter how busy it gets they always look collected. And when i can not make a decision over their large selections of food on their menu they know whats best !! Hahha although everything is so DAYUM good anyways!!! Their prices are decent and it pays off with the amount of food you get!! The phones are always ringing off the hook. Well no wonder!! Fresh onions, peppers, mushroom, tomatoes i mean nothing wrong with that!! Fresh veggies on your pizza and grinders?? I also know they dont accept to serve undercooked food. Like medium-well burgers etc. Like the guy complaining about microwaving his chicken. I know they deep fry it but to properly cook the inside they must microwave so the inside gets cooked too. The 500 degree oven will just dry it out. Its delicious!! They know how to make fresh food yummy!! Cream of broccoli, cream of spinich, beef veggie, cream of red pepper, french onion and clam chowder and more ... In the winter time they make fresh cream soups !! There is also plenty of room for a party in the dining room with a tv to enjoy your meals like home!! After a long trip why not sit and relax yourself with a meal:)) And when you walk in its all open space and you can see everyone as they work and make your food from scratch hehee Its different! :)) read more

This is by far the BEST Pizza Shop in Town. Their Pizza, Salads and Selection.....can't be beat. With large portions at a great price, thank you Giovanni's!!! Liz in South Hadley :-) read more

WE WILL MOT GO BACK. Ordered on line and it dropped the pepperoni from our pizza. We noticed within 60 seconds, when i called them they told me there is no way to add it. RUDE and not customer friendly. I wonder if they spit in it too. read more

before the new management. pizza grinders were great. now it's run by teenagers that don't give a s**t. not that surprised to hear people getting food poisoning from here, I ordered fried chicken and what do they do... pull out a box of banquet fried chicken and microwaved it for a couple minutes. your kidding right? this place sucks. food is nasty and also a rip off. beware read more

By far the best pizza place my family and I have ate at in the 3 years of living in Chicopee. Kids all had a slice of pizza ($1.87/slice) you can't beat that! Awesome experience! read more