3rd time was a charm! Went back Saturday afternoon for lunch while running errands and I was not disappointed!!! The food was great and the margaritas were beautifully made and tasted great too! read more

Falls Pizza & Craft Bar - Smash Burger w/fries & Margarita flight - Pizza Near Me - Chicopee, Massachusetts

Extremely over priced for low quality food. The way the charge one would think there a high quality and end restaurant and the are by far not. Appetizers alone are no less the 12.00 Mabey if the fired half the help that just stand around they would not have to jack the price up. If I'm going to pay high prices it will be at a higher class restaurant read more

The best pizza around! Love a thick crust & they have that or thin. Friendly staffn& delivery people. And the decore is soft industrial.

I've been ordering from here for a while and I always have the same complaint. the delivery driver. if you don't tip him more than $5 he will throw the money on the floor. I've made several complaints and they have yet to do something about it. It's not the first time he has done this. He has also thrown my drinks at me for not tipping him more. They really need to get their shit together. read more

Nice spot. We went around 8 pm and we were seated right away. We sat outside in the patio and it was nice. The Alfredo pasta was delicious. The pizza was delicious too. We took some churro bites to go. The waitress was nice and always checked up on us. read more

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Everything is lacking. I ordered a Calzone it was ONE BIG clop of toppings in the middle of the calzone. It was UNEATABLE. I WASTED $31

Skip the Pesto pizza. Chicken pieces were very dry and the taste of all other toppings were very mediocre. The last 2 times I've ordered a total of 4 pizzas in the past week, and all have been made on a thin crust when they were supposed to be on regular crust, not thin. Not sure if they have new "cooks" but it's just not the same and may have to change my goodness to place for pizza, SMH. read more

Ordered a salad with chicken. Chicken good. But minimal to no lettuce, 1 slice of cucumber and 1 cherry tomato. What existed as lettuce...it was wilted. read more

Very nice little spot! For those who are interested in gluten-free options, Falls Pizza has one of the best gluten-free pizza crusts we've ever found! Our server was kind and responsive and the interior was cozy and modern. Hoping to be back soon! read more

Falls Pizza is absolutely AMAZING! I wasn't expecting the quality of food, ambiance, and drinks from a local spot in Chicopee. I ordered the Ultimate Burger with Truffle fries and requested it be medium rare. The burger was prepared on a charcoal grill and it was JUICY! 5 stars. I also ordered the Spicy rigatoni... moment of silence for that plate.. it was cooked PERFECTLY. I will be returning just for that pasta. The spicy rigatoni was creamy and flavorful with a little kick to it. I love it. The service was impeccable and the bartender Beyza made amazing drinks; I ordered a French 75 and she blew my mind. It was amazing and is now my favorite drink. Love this place. Will be returning! read more

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Food was amazing the steak was cooked perfect the herb sauce was to die for and the steak fries were delicious . The Miami vice was a nice refreshing dessert drink and the smoked old Fashion was so nice! I have never been disappointed here whether it be nachos or pizza or their amazing specials! I highly recommend this is not just a pizza place it's a nice place to go and get top shelf cocktails and great food! They also have delicious choices of desserts. The service is always amazing!! read more

Falls Pizza & Craft Bar - NY sirloin Special with spicy Steak Fries - Pizza Near Me - Chicopee, Massachusetts

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The restaurant was nicely done and location was perfect and enough parking for anyone to be there. Yet with full service coming into your table was not good enough and waitress was constantly dropping all the dirty plates and forks and cups on the floor instead of stacking it right and bringing it in to the back which would have been much easier. Yeah it took a long time for that person to come around to our table and see if everything was good. We waited for a couple minutes long so it'll pack up our stuff our leftovers. The food or my pasta was very good. Chicken parm but the pizza was very greasy on the bottom. The chicken sandwich as well as the kids, chicken, tenders and fries were disgusting as my partner and my daughter stated there was no flavor at all especially for the chicken. Yeah for the price that are on the menu it wasn't worth going to. I did leave my comment once paid on the machine with your debit card. You do your rating and I've since last week I'm not getting no response back about my suggestion or comment but my service. I will never go there again as a family dinner outing. read more

Over priced very generic tasting food. The pizza dough and crust is thin as paper. The sauce taste like canned Hunts sauce. The cheese has a salty sour taste. It is not authentic Italian food. Wings are over cooked and dried out.​ read more

I ordered an Eddy's Special pizza with the white sauce and it was really dry. The spinach was not fresh, I think they use frozen spinach and not fresh baby spinach. We also ordered fries and the fries were crispy and tasty. read more

the Salmon is sooo good. the wings are amazing and the pizza is A1!! every waitress I had was truly amazing!!

After over a decade, we won't any buy pizza from Falls again. Our last THREE online pizzas were "regular" crust but were obviously THIN!! The toppings and sauce were great, but I ordered REGULAR crust. VERY disappointed. read more

First, this is the best vegetarian pizza I've ever had! What a great pizza. However, discrepancies in prices cost them a star which is why I gave them three stars. The menu has a large vegetarian pizza listed as $21.50. But I was actually charged $26 for a large vegetarian. After tax, it was $27 and change. It kinda soured what would have been a pretty great dining experience. read more

Falls Pizza & Craft Bar - Large vegetarian pizza $26 - Pizza Near Me - Chicopee, Massachusetts

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Honestly, Falls Pizza has good pizza. Their problem is they're extremely rude, lazy, and they never get the orders right. Time and time again I order pizza or a wrap and it's not how I ordered it. They're inconsistent and will throw random things into the wrap that isn't on the menu. This time will be the last time I'll be ordering from this company, it's a bummer because they're convenient. I'm tired of them wasting my time, and I'm tired of being that asshole that calls when they mess up my order. I ordered a large well done pepperoni pizza with 2 sides of BBQ sauce- I didn't get any sauce the pizza isn't well done and I have 6 pepperonis on one edge of the pizza. read more

Falls Pizza & Craft Bar - Pizza Near Me - Chicopee, Massachusetts

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Good pizza that scratched a nostalgic itch for the local pizza place from my childhood. Reasonable prices and a good selection of ingredients and menu items. read more

Awesome!!! Pizza, wings and fried dough!! Always accommodating and use real wholesome ingredients. read more

Very disappointed with Falls Restaurant in Chicopee. Not only did the raise the price ridiculously they made portions smaller. I ordered a lasagna which use to fill the container now it only half full. No more dinners from there. It's à shame I've been going there for 14 years. read more

My food took over an hour to be delivered! The driver apparently took the wrong food and almost delivered it to me. They gave me no remorse

Ordered Falls Pizza online tonight looks delicious!! Ty for sending such an awesome fresh Pizza! read more

Falls Pizza & Craft Bar - Just delivered!!! Mmm !! - Pizza Near Me - Chicopee, Massachusetts

This restaurant is literally always SO good.. Definitely more of a take out place but everything we order is always delicious! The salads are always so great and one portion is enough for two people. read more

Falls Pizza & Craft Bar - Buffalo Chicken Salad - Pizza Near Me - Chicopee, Massachusetts

Food has always been fabulous and consistent. Delivery service is on time and always gets it right.

The owner at this establishment is an absolute piece of garbage. NEVER ordering from them again. I was a loyal customer for YEARSSS always highly recommend them over other local shops, but the way these arrogant assholes talk to customers after THEY make multiple mistakes time and time again is completely uncalled for. I hope everyone reads this and thinks twice about ordering from them. And trust me if I could give it zero stars I would have. read more

I just moved to Chicopee from another area of the country and they were recommended by a neighbor. Sorry, I can't disagree more. The pizza was undercooked and awful, meals were poor quality, customer service bad and staff rude. Will NOT patronize this place again. read more

Traveling and we were starving after a long day. Asked the hotel personnel for a pizza recommendation. She said this was her favorite. So glad she did! Ordered a thin crust pizza and Caesar salad. Fresh, fast, hot and AMAZING!! read more

I used to be a steady customer of this place, but I will no longer be ordering anything from here. I ordered a "Lunch Box" grinder meal which comes with fries and a can of soda/tea July 4. They forgot to give/remind me to grab my can of soda/tea on the way out. The following Thursday, I ordered the same thing. When I got there to pick up my food, I told them what happened the previous Saturday (July 4). I told them I was going to grab 2 since I forgot to get it the previous time. They told me, WE CANT DO THAT, IT IS NOT OUR JOB TO REMIND YOU TO GRAB YOUR SODA. YOU COULD HAVE COME BACK THE SAME DAY. I told them I live in Springfield and did not realize it until I got home. I told them, I will NOT be coming back. They lost good customer, I used to order from them at LEAST twice a week!! NEVER AGAIN!! FALLS PIZZA/MANAGER...YOU NEED TO WORK ON YOUR CUSTOMER SERVICE SKILLS!! read more

New building. Looks like it would be a nice placed to eat. We were a party of 4 . Spaghetti was not good, but came with 8 meatballs! Fish and chips..don't do it. Chicken parm grinder, mostly bread and again the sauce ugh. Waitresses were being trained and doing their best but were unfamiliar with the menu. Will not return sadly because it's a nice new building. Maybe the pizza is better? read more

As a Buffalo girl (born and raised), I consider myself to be the expert on pizza and wings. When I visit my family here in Chicopee, I always dread when we order pizza because it is usually undercooked and thoroughly inedible. I was pleasantly surprised when we tried out Falls Pizza today. Our pizza was made in 25 minutes and every part of the order was correctly made. Even better, it was actually pretty good. The pie was tangy and hot. We ordered a party pizza with pepperoni. Lots of aromatic flavors and the pepperoni was a little bit spicy and chewy. The thin crust was a little bit dry, but not bad. We devoured this poor pizza. My aunt also order a sub (or grinder, as you folks call them) and she said it was very good. It looked fresh, despite my rule that I never order subs from a pizza joint. We also got an order of mild wings, which were crispy and had a lots of sauce. The sauce looked a bit watery, but still better than the low-tier wings from Buffalo. I consider that a feat in itself. Forgive me if my review was a bit cheesy (haha, get it?), but my family loved this pizza and will be sure to order it again the next time we are all together. read more

Ordered food for delivery at 10:18pm because it was one of only thing open. Food arrived and biting into first half of grilled chicken sandwich pulled out part of a black hair that was in my mouth and stopped to pull it out and it was at least 6" long as you can see in the photo with food on it. Most disgusting thing I have ever had for take out. Do not eat here. And Falls if you want to contact me you have the receipts in this photo read more

Falls Pizza & Craft Bar - Long Hair in my first half of chicken sandwich ordered as take out. Pulled out of my mouth with chewed food still attached. - Pizza Near Me - Chicopee, Massachusetts

Before they moved they were great !! When I ordered after the move the quality was close but the portions became smaller. The fries became 3/4 of the size it use to be and the meat was skimmed on the grinder read more

I've never ever been treated so horrible in my life but staff then when asked to speak to owner FORGET IT !! Talked to me like I was trash literally ! Because my food had a hair in it , clearly was not my hair , fries were ice cold ! Too bad Doogans closed . Brothers is it the owner talks to you like nothing says you dontlike it don't come back . No I don't like cold hairy food . read more

Skip take-out delivery: they charged me four dollars and I live one mile away. They should absorb the cost of doing business but no, Greed is the motto there. And the driver wanted a tip? I offered him four dollars, but he had no change and I only had five, so he got it. That was planned! Others have said the same thing. The pizza was put in a hot sack and spent a half hour steaming and the crust or dough was mushy. The pizza itself was over done and brown. Overdone Johns in Chicopee is so much better they do not deliver, but...they are truly the best around! read more

The newly relocated Falls Pizza is an excellent place to grab a bite, gather with friends or order out! With a menu that includes not just pizza but also wings, salads, pasta, quesadilla's and MORE! The service is friendly and prompt. You can't go wrong with Falls Pizza. There is something for everyone! I started going here for lunch and go there regularly from that point on! Try their mushroom bacon Swiss burger! You wont be disappointed. read more

Sheesh what a terrible "pizza"(if you wanna call it that) They took over an hour for a delivery and I called to ask what was the deal with it, and they FREAAAKED OUT!! Took our order back when we were banking on that food. (ALSO PAID WITH CC PRIOR) ATTENTION PEOPLE: STAY AWAY DROM THESE PEOPLE! FALLS PIZZA IS *ALLS PIZZA NOT GOOD HEARTED. We decided to give them second try; They take my order and process it, 4 mins later got phone call back saying "your number had a problem so we cant deliver to you" Mind you: 2 weeks back a friend was here with us and ordered to the same address off of the same "number" and we got served. VERY INCONSISTENT AND MALICIOUS. Peace and love people. Balls pizza read more

I've only had the pizza at Falls Pizza, but it is excellent. The crust is crispy as chewy, the pizzas are not greasy. The toppings and cheese are done right, and the sauce has just the right sweetness to compliment the savory toppings and crust read more

Falls Pizza & Craft Bar - Pizza Near Me - Chicopee, Massachusetts

I ordered a grinder with just veggies. I specifically told her what I wanted on it, no meat. I do not eat meat. She repeated it back. I took my grinder home, filled with meat... I was looking forward to dinner. I am very disappointed. read more

I have been a customer for many, many years and have always loved the food and appreciated the customer service. However, the last three times I have ordered I have received the wrong items or have had issues with food quality. I understand times are tough, we are all understaffed and underpaid, but it may be helpful to slow down and check quality over timing. $62 for 4 meals and slight inconvenience is almost enough for me to refrain from ordering here anymore. read more