If you have ever heard someone from Chicago gush over this place and wanted to try it out, you have to know some things. First, it is going to take some time... and I mean hours not minutes. Second, the Columbus location is every bit on par with Chicago with regard to atmosphere, quality, and service. SO: If you want the real deal, and enjoy spending some quality time with your family and friends, give Giordano's Columbus a try. read more

Came in last evening for the first time for a quick bite. It was about 915pm. The gentleman that initially seated us was very polite and asked if we had a preference as to what game we wanted to watch on TV so he knew where to seat us. Boyfriend and I shared the meatball sub and The Italiano sub and washed those down with Bud Light drafts. First I tried the meatball sub. The meatball was about as large as the palm of my hand and very flavorful however there was barely any sauce on it and a small side of sauce. There was a small amount of cheese melted on top which I would have preferred a little bit more. The Italiano not so much. The bread was like a ciabatta which I thought was a little strange for a sub. The meat was very flavorful but would have liked more lettuce and dressing on sub to balance the amount of meat. I did ask for extra oregano, banana peppers, and Italian dressing. They brought out a cup of dressing at my request however it was mostly oil which soaked into the bread. I did not finish eating it gave to my boyfriend. Our waiter was very nice and accommodating and may go back to try something else. I am not a fan of Chicago pizza so that is something I will not try. Maybe the meatball again but with more sauce and cheese. read more

Giordano's - Italiano - Pizza Near Me - Columbus, Ohio

This is our second time here in a week! Both times, the food and service have been awesome. I love that we can get individual pizzas and salads - our family is totally Pizza incompatible, so it saves the argument about toppings. Ky was our server today. She kept our glasses full, and was funny and personable. Ask for her! It's awesome to have a little bit of Chicago here in CBUS. We will definitely be back ... again, and again, and again ... read more

Love their pizza. I've been there a couple of times while visiting Chicago loved it then I have had it twice since they came to Columbus. I was lucky enough to attend the Yelp elite party prior to them opening it was fantastic. Had a pizza carry out a couple of days ago order on line on Wednesday for pickup on Friday at 11:00 am which was very convenient arrived at 11:05 took me about 10 minutes to get out of there with a delicious, hot deep dish pizza took it to work everyone loved it! It's just like the pizza you get there in Chicago. Also had the fried Calamari at the Yelp elite party is excellent! read more

See all

I'd like to review the food, but I can't even get anyone to answer the dang phone! I've tried several times and waited 10 minutes and longer every time, and on different days too, and never an answer. Maybe I will try again when they get their act together. **UPDATE** After receiving a response from the manager requesting my email so she could make it right, I NEVER heard back from her. I did send my email as instructed, but it appears I can't get a response from that either. Disappointing. Where's Lou Malnati's when you need them?? read more

Amazing! I wanted to not like it because as a born and raised New Yorker, I feel like I have loyalty to our kind of pizza but this place taught me to love and appreciate NY style and Chicago style. We had the Meat Lovers deep dish and my God was it good. So flavorful, from the meat to the sauce, it was great. Service was excellent too. We also had some wings which were great. I haven't been to Ohio in months and I've been craving it ever since. They ship pizza's but unfortunately don't offer shipping for the meat lovers pie. I need to make a trip to Chicago soon! I also love the decor. The brick wall with the Eat Pizza sign is pretty cool. read more

I reeeeeeally don't want to be this person, but I'm out of options. Having lived in the Chicago area growing up I was so excited Giordano's came to Columbus, as it's my favorite pizza...and I was heartbroken with how awful we were treated. Of all the places I have ever eaten, whether it be a five-star restaurant or a hotdog vendor at 3am in NYC, I've never witnessed such atrocious service or how unprepared an establishment , let alone a Chain can run...until Giordano's in Polaris... Knowing that it was busy, I called ahead. Waste of time. Nobody answers, as you're put on hold and feel your spirit leaving your body. Tried to order online. Complete poop. By that I mean the site kept kicking me off. So I tried calling again, to order a pickup. Fiiiiinally someone answers! Yes! Wroooong. They tell me that they'll patch me through to the To-Go line. I'm on hold again. Again my spirit leaves my body while waiting forever. I decide, "hey, it's only 1:30pm, why don't we just go see what the trouble is and eat in"?... We get there, and to my shock, it's not packed. Slightly busy, sure, but not what I was expecting. I get to the front counter, to my surprise, there is a 1hr wait. Perplexed, I looked around to the open tables( counted four) and the whole patio that was empty (which I took a photo of). I asked to a very annoyed and rude..."worker?", if this was common. Her reply was, "maybe try to get something to go"? Lol. "Suuuuuure," I replied. I go to place an order for pick up, to-go, whaaaatever. The next "employee" I talk to asks why I didn't just call in and place an order or order off their site. HA!!! I felt like I was in a scene similar to "Who's on First"!!! With that we left, then and there. The pizza may be great, but with it being so poorly managed, the headache is not worth the trouble. What good is your favorite cuisine if you can't eat it?? Zero. read more

Giordano's - Pizza Near Me - Columbus, Ohio

Wife and I decided to try them for lunch to see what all the fuss was about. We didnt want to wait the 45 minutes they said it would take for a full large pie, so we both ordered individual ones. The flavor was good, but my opinion was that there was too much sauce. Crust was also good at first, but once you get to the end it becomes dry and breaks apart like a desert pie crust would. We will for sure go again, but wont be in a big hurry. read more

I did like the service but the pizza wait time was really too much. IT WAS 2 hours. (compared to 30 minutes in Chicago and Las Vegas locations) So I was extremely bored but the pizza was good. In fact, I had to get two refills for my drink! I was an okay experience but the wait time; I wasn't happy at all. I was so bored (since I am actually a kid) I never got to do anything during the time. This place is definitly mediocre. read more

Pizza was ok. Service was lacking quite a bit. Place was empty so we were seated right away when someone noticed us standing at the counter waiting. They don't have menus just the QR code's. The menu that popped up wasn't accurate with what was available. As for the food,the salad we shared was good. The pizza was made wrong. We ordered the deep dish meat pizza and mushrooms. We got the that plus banana peppers. My wife hates them so it was kind of a big deal. At first we found one, then by the time we had finished eaten we found almost a small handful. When I asked the waiter about it, his response was someone probably made it wrong and didn't pick them all out? And that was it, ignored it the rest of the time. Made sure to leave the pile of them in the tray. If not for the 45 min wait on a pizza we definitely would of made him remake one or walked out. So this is a pizza joint, nothing epic. But customer service needs attention also their attention to detail. UPDATE.. The assistant manager Jason personally reached out to me to review what happened. This in itself says a lot about an establishment. The willingness to correct the issues and make this a learning experience is how a good place becomes great. My family is excited to give this place another try, not to mention we love deep dish. read more

After having fond memories of the Giordano's in Chicago I was thrilled to see one open here. How shall I say this.... the thrill is gone! They are still suffering from growing/opening pains. We were seated and told by another server who seemed to be doing his job well that someone else had this side of the room. Guy comes up to take our orders and is so flustered by doing it. They all have these iPad type things to place your orders and he was a bit fumble fingered doing it. First we got the wrong salad then we got a salad but not the wings. Up front we were told pizza would take 45 minutes even though they have a fast lunch pizza menu; basically cheese, pepperoni and sausage. Our server was like a ghost - there then totally gone. He told us he worked the bar but was told to help out in the dining area. Finally got the pizza and could barely eat it. It was done around the outside but still gooey (as in you cook a cake and it's done but not in the center) mostly on the inside. Spoke to management about it and he seemed overwhelmed trying to run things. He offered to make a new pizza but after having been there for an hour already was not in the mood to wait longer. He took care of the bill and we left. I took what I salvaged from the pizza but ended up tossing it. It just was too underdone and sorely lacking in seasoning. Odds of returning? Lower than a snakes belly in a ditch. read more

This is my first yelp review. I am so annoyed that I feel compelled to share. Disgusting customer service at Columbus location! This location clearly doesn't know how to handle an opening. Here's my experience: I called to make a pick up order. The call lasted 18 minutes and all I wanted was a medium deep dish veggie pizza. I was told they r backed up and I could collect the pizza on the evening of next day. We go in next day after a 20 min drive at the designated time and they cannot find the order. To top it, they are rude, dismissive and have charged my card when I placed the order on the phone on the previous day. They could have said "we have charged your card, so looks like u did order. Can we get it for you by xyz time or tomorrow ?" Here's what they said: it'll take 25 days to return the money back to your card. read more

One of the most unorganized unprepared establishment I've ever tried to go to. The first day we tried their online ordering was not working properly. So we decided to give them a call to put in the order. After being on hold for nearly an hour with no answer we decided to just drive there. The female staff at the front desk was extremely rude and unwelcoming. As I looked around the place there were about five tables dirty and about 15 people waiting at the door to put in orders and be seated. Everyone was told the wait would be about an hour and a half even though tables were empty. So now comes to today. Online ordering still not working correctly. We called to put in an order to eat in. The lady on the phone said she can't take the order and put us on hold for another 20 minutes. Once we finally talk to someone they told us that it would be about a two hour wait to order before. If we came in than only a little over an hour. It's understandable that the pizza takes a while to cook. Their organization is just so unbelievable. But now on to the pizza. If you like deep dish than I'm sure you'll love it. I'm not a fan so I thought it was okay. Just not the best pizza I've ever had. We got half cheese and the other half with pepperoni, garlic and jalapeños. If your wanting To try this place out I'd give it a little bit to let the crowds die down. read more

See all

So we visited this restaurant last Saturday and had a very pleasant experience. There were 6 of us who were very eager to give this pace a shot, as most of us had been to one of their Chicago area restaurants in the past and had fond memories of the pizza. We arrived around 5:30pm, as we were hoping to beat the crowds, but the place was packed. We had to wait about 45 minutes for a table, but as we hung out in the bar, it was not a problem. Once seated, the waitress asked if we had already put in our pizza order??? We were confused by this question, but she then added that the front people should have taken our orders, as the pizza can take up to an hour to get prepared and cooked. This showed there was a little disconnect going on, but it ended up not being a problem. My wife and I ordered the All Meat pie (medium) and everyone else went for one of their Classics. We also ordered a House Salad and a Sampler platter, so we would have something to chew on while the pizza was baking. The salad and the platter arrived quickly, along with a second round of drinks and all was good. We kept seeing pizzas go by, hoping one or more would be for us, but they went to other tables filled with happy looking people. After about 30 minutes our pizzas were served up and they looked spectacular. The All Meat one was every bit as good as I remembered and I quickly had 2 slices. Of course, this pizza is very filling, so the rest went home and was happily eaten for lunch the next day. Overall, the restaurant was smaller then I imagined it would be, but very nicely decorated. Our waitress was awesome, deftly handling our table with ease. We will be coming back soon, with more friends in tow, as we want everyone to experience this pizza for themselves! read more

My visits to Giordano's have been spoiled because they serve their pizza lukewarm, while I like it hot. The first two times I complained and they credited me the cost of the pizza - so kudos to them for that. The third time I gave up and ate the barely warm pizza. I watched as pizza was served to the tables around me and noone was getting steaming hot pizza. I visited once a year in 2017, 2018, and 2019. read more

This was my first visit to this location. I was in Chicago a few months ago and ate at the Giordanos there. On a Wednesday around 5pm there was really no waiting. We ordered mozzarella triangles while we waited on the pizza. We were told it would be an hour and a half for the pizza to cook. It was out in about 55min. I think they say it takes longer so when it comes out early, you feel like they hurried for you. In Chicago it took 40-45 min. Not sure why it would take a pizza to cook for more than an hour. Don't expect dominos or Pizza Hut pizza - giordanos is deep dish pizza. While the pizza at the Polaris location was good, Chicagos was better. read more

Giordano's - Pizza Near Me - Columbus, Ohio

Starting my review before the pizza comes out from the kitchen! Plan 45 min or longer because Chicago Deep Dish takes time. "Stuffed Crust" is not Pizza Hut, it's literally ingredients stuffed between bottom and top crust: Think an actual PIE but with pizza ingredients. If you baked a pie from scratch at home it would take time. It's no different here. Whew! So, onto my review. For those of you who are uninitiated into Chicago eating its all about comfort for those cold winters. I encourage you to try the Italian beef sandwich. I love cheese so asked for provolone and it came melted and partially brown and crispy on the roll ( a soft hoagie style roll). Italian beef is perfectly shaved and cooked with au jus to dip in. If you don't like black pepper, be on notice because the au jus has a lot. I loved it! Peppers come on the side as does giardiniera ( hot pickled peppers with mix of veggies that add crunch and heat). Sandwich comes with sides and we opted for Caesar Salad which was very fresh, tons of shaved parm, cold, lightly dressed and delicious. The Deep Dish: YUM. Sauce is light, not sweet or overly spiced. Sauce is the top layer, by the way, so when it comes out you see the sauce( see photos) . Veggies inside are FRESH. Crust is light also, not buttery or greasy and no cornmeal on the bottom. Think of it as a light holder of the ingredients. We ordered the "Special" sausage was also not overly spiced. I'm very happy and truly looking forward to my next visit. Staff was attentive and friendly. Thanks Wyatt!! read more

See all

BEST PIZZA IN COLUMBUS. Period. Chicago-style pizza is my very favorite and this is just amazing. So cheesy, so unique here. I can't wait to return, or at least do carryout. read more

Best pizza in town! Kay was our server and she provided Amazing service ! We will definitely be back and will be requesting her again !! I would give her a 10/10 if I could !! read more

Tastes just like the locations in Chicago! Got delivery and the experience was actually a pleasure. I believe you speak to somebody not at the actual location but at a phone bank, which works incredibly well - no background noise or having to repeat yourself 900 times. For some reason the delivery time was an hour less than if I went there to pick it up, but hey that's OK. Prices are comparable to Mellow Mushroom but it tastes better, and I got to believe the pies they produce will be far more consistent then unfortunately the ones I've received at Mushroom. I can only vouch for the deep dish pizzas. I've never had lunch there but for $7.45 it seems like a real good deal too. read more

Waiter Larry was very rude to the group of 8 of us from the beginning. We asked very nicely how long it'd take for our food, and he lashed out at us after we paid. Will never go back here again just because of this terrible waiter. read more

Pizza = good. Experience = weird. I knew there would be a wait, but the place wasn't that busy when we went and it was still stupid slow. That aside, our server sat down and told us his relationship woes. Very bizarre as we were there with 5 kids between 9-13 years old. Not the time to hear about your custody battle, brah. Poor guy. He was bored. Not a super busy time at the restaurant and an hour to cook a pizza? I guess he figured he had time to turn my husband and I into his personal therapists. read more

Three stars, but with potential to be four or five stars if they make a few improvements. On the service side of things, this branch just opened and it shows. They have lots of little kinks to work out. For example, we were greeted nicely several times but 3 different people asked us how many and if we wanted a booth before a fourth person actually took us to our seats 5 minutes later. They had San Pellegrino water on the menu but were out. The website says they don't open Friday until 4pm, but we arrived 3:55pm and the place was already half full and the sign on the door says 11am. The sound echos a lot against the bare concrete; they need to hang some sound-proofing in their rafters. Again, these are all just little things but they add to the overall experience. On the food side, the menu says expect 35-45 minutes for the deep dish pie. We were told it would actually be more like 55 minutes, so ordered salads to tide us over. Salads were wonderful, and we were fine to wait a long time for them to get the pizza right. So, it was disappointing when the center of the pizza was still cool and the bottom layer of dough was wet. The crust side of the slices were hot and delicious though. I think they need to do some kind center test to be sure it's hot all the way through, and they should probably pre-roast the veggies to burn excess moisture before they bake them in the pizza. Again, the meal was fine. We got a $10 off delivery coupon so I will definitely try again, although I may plan to bake the pizza longer at home to be sure it's really done. I would love to re-review later and be able to report 4 or 5 stars, as I have heard great things about the Chicago branches. read more

Legitimate deep dish pizza on the north end of Ohio's capital. Easily accessible location off of I-71. Expect a LONG wait for your pizza(an hour or more.) If you decide to visit during a busy night then expect another wait for the table. Typical deep dish pizza starts with a layer of crust, then cheese, then "toppings," then sauce. Giordano's stuffs cheese in the entire pizza crust which gives the crust an incredible texture. I have only ever ordered the Chicago Classic and have yet to be dissatified. The Greek salad has a perfect distribution of ingredients and is topped with a healthy portion of feta. read more

Giordano's - Large Chicago Classic - Pizza Near Me - Columbus, Ohio

See all

Customer service at Columbus location has a lot to be desired. Tried to call to place an order... no luck listened to music for 30 minutes, no message as to their status, etc.. Tried to place an online order, yep you guessed it, site would not take an online order, no message as to why not, nada... So got in the car and drove to place a carryout order to find out they weren't taking carry out orders at ALL, for any day??? But they were still taking names for tables. So, you can get a table, order four pies and then say I'd like them to go, but you can't make a carryout order? Very rude management. Just a little communications via your phone or website can go a long way. FYI: Wholly Joes just down Polaris got my order. It was GREAT!!! Four pies ready in 45 minutes! read more

Ordered my pizza for 7:20 pick up. Waited 50 min just to get it. Absurd. Honestly, this is the worst pizza place I have ever ordered from when it comes to service. Pizza is delicious but I would NOT recommend ordering carry out. Never eaten at the restaurant so I have no comment there. read more

Pizza was brought to me cold aF!! Unreal!! Manager is correcting issue now I hope! Really had high expectations but that went in the tank when my pizza showed up cold! Really disappointed about this because I was so excited to try it. read more

Giordano's - Pizza Near Me - Columbus, Ohio

The moment this place came to town it was very busy for weeks. My friend and I waited until it cooled down. Service was great and the lady we had as our server was nice. Drinks were getting refilled and we ordered not too long afterwards. My friend got a deep dish pizza with sauce on top and the server gave us a demo about how cheesy the pizza was. I ordered a salad which came after their pizza. Overall not a bad place to go if you like deep dish pizza. Always be aware that weekends can bring in a large crowd. read more

I had the worst Giordanos pizza from this location last night . If I hadn't gotten all the way home, presented it to my family and had to log into school, I would've brought it back. I know good Giordanos pizza considering I used to work there and in fact was there on opening day. There was barely any sauce nor pepperoni and it wasn't fully cooked . I gave two stars only because the cheese was still good cheese . But I'm extremely disappointed. read more

Chicago deep dish pizza at it's finest. Crust is great. Sauce is very good. Lotssss of cheese. Good selection to choose from, and the Spinach is our go-to. Deep dish done right can take a while - about an hour. Plan on it. TIP: If you are waiting for a table you can place a Deferred Order for the pizza with the host/hostess. Recommend taking advantage of this option. read more

Giordano's - Bruschetta - Pizza Near Me - Columbus, Ohio

See all

Couldn't be happier that Giordano's deep dish pizza came to Columbus. Tasted just as good as I remembered from Chicago. I ordered the special in small size and it was more than enough for 2 people. Since it just opened, wait time can be up to an hour but totally worth it. The bar has some nice options on tap for while your waiting. The only thing that was a bit confusing is when you first walk in there are two or three lines meshed together (one for take out pick up, one for seating, and one for pre-ordering while your waiting), just make sure that you are in the right line! read more

Giordano's - The special in small size. - Pizza Near Me - Columbus, Ohio

One of our absolute must stops in Columbus! My fiance is from Chicago and this brings a little bit of home to him in Ohio. We tend to always order and appetizer because the deep dish pizza takes around 45 minutes to cook. The bruschetta is our favorite, fresh and delicious! The pizza does come out piping hot and allows for an Instagram worthy cheese pull! We have always had wonderful service and our beverage glasses are never left empty. Absolutely worth the wait! read more

Here was my experience start to finish, walking in for the first time thinking I might pick up a pizza for dinner on the way home... Walk up to the counter where I see no fewer than six teenage girls leaning over the counter with not much to do... Hi, I've never been here before but I'd like to order a pizza. What's your phone number? (I answer) What's your name? (I answer.. but you know I'm standing right here I'm not ordering over the phone...) Do you want stuffed crust? (Stuffed with what?) Thats what we call it... Do you want regular or stuffed crust? I guess regular?... So then thin crust? No I want the Chicago style. Then you want stuffed... um, okay I guess stuffed. What size? Small. That will be $22 and it will be ready in 45 minutes. Wait, what? I'm sorry I thought I could just pick up a pizza in a little less time than that and bring it home.... Oh then you can have a frozen one from the case here behind us. Yeah no thanks. Can I have my name and phone number back? read more

By far the best pizza in the city and a really awesome experience! Danny, our waiter, was so friendly and passionate. He was super helpful and went out of his way to help make sure that we had a great experience. He was extremely patient with our 2 young kids and with it being our first time. SO nice to go out with the family and have such delicious food with such a personable waiter. We will definitely be going back very soon. And asking which table Danny is serving... Well worth the wait!!!! read more

It was great really friendly staff and of course great food. I did carry out, I got there early and seated at bar and they packaged everything read more

This is the best Chicago style pizza and you can find it in the Columbus area. We stick to the classic deep dish special with sausage and super fresh green pepper. read more

The thickest, heaviest pizza I've ever had. The pizza itself is perfection. We got a medium, which basically fed three people and two breakfasts worth of food. The salads are great and came with bread. The wait was an hour, and if we don't pre order the pizza, would have taken another hour. Service was spotty. The pizza though, it's worth it. read more

Giordano's - Thick, hand for scale - Pizza Near Me - Columbus, Ohio

I have not visited the restaurant but a friend said they were bringing deep dish pizza over for a game night and I thought no big deal bring whatever-no- it is a big deal. Giordanos is incredible. We got a deep dish pizza and it's like a thing crust in a pie shape filled with a RIDICULOUS amount of cheese and pepperonis. Then it's topped with a ton of sauce. It was so amazing I'm drooling writing a review. Go to giordanos. Right now. read more

We had high expectations for Giordano's in Columbus but we were sorely disappointed. My wife, daughter and I stopped for lunch on March 30th, 2018. We ordered off the lunch menu and were assured lunch should take about 10 minutes. Ours took over 30 minutes to arrive. I had ordered the 6" pizza with a side house salad. My wife ordered a meatball sub and garlic cheese fries. My daughter opted out of eating all together. We should have followed her lead. I took a bite of my salad and it was dry. No dressing at all and it was warm. My wife's fries were cold but her sub was good. It was apparent my pizza as well as the rest of our food had been sitting a while before making its way to our table via our less than enthusiastic server. In the meantime, my iced tea glass was now empty. Our server never once came to our table to check on us or refill drinks. As a result my wife finished her sub and left most of her fries. I ate half (2 pieces) of my pizza while my daughter ate a piece. I left my salad untouched except for the first bite that I promptly and tactfully removed from my mouth and put on my plate. The server finally came to our table to see if we needed anything else. I informed him of the problem with the salad and lack of re-fills. He responded by saying, "I'm only one person. I can only do so much." He then left and returned with the check, a to- go iced tea and a small cup of dressing. He offered nothing else before walking away. I promptly placed my credit card with the bill and held on to it. When he walked back he said he could take the bill, which was a full bill. I told him no and that I will wait a bit longer. He got the hint and told a manager. The manager came to the table and apologized. My wife told him about the, "I'm only one person," comment and the manager looked mortified. I handed him my credit card and he said he would take my meal off the bill. I refused that and told him we'd pay and leave. He returned with my bill and told me my meal was taken off and urged us to return. He profusely apologized for the service and the comment that was made by the server. We thanked him and left. I wish it was a better service than it was. We are unsure if we will return which is sad as I've been looking forward to it for a while. (The pizza was actually pretty good. I'm guessing if it were hot it would have been even better.) read more

It hurts to post such a low score. I really love giordano's of Chicago. And I can forgive the wait time, because the few times I've been in Chicago, the wait time was long too. Long but worth it. Tonight though? The waitress paid more attention to bigger tables and left us alone for most of the hour and 15 minute wait. When she did look over at us, it was a grimace. When I got my water, it was almost tossed at me. Definitely needs training in customer service. I ordered a Special with garlic added. The pizza was mostly warm. Lukewarm pizza. I had a feeling it had been sitting for a while. The garlic distribution was uneven, so some bites were super garlicky and others were none. Come on guys. You can do much better than that. The guy who brought the pizza out was much more enthusiastic than our waitress. read more