UNACCEPTABLE. First of all the pizza came COLD. Literally so cold we had to ask them to reheat the whole thing. NO APOLOGY. The worst part was midway through a slice we found a HAIR on the pizza. Again, brought it to the Manager "Alonzo" attention. NO APOLOGY. He offered to redo the pizza which would be another 45 minutes. When we asked him to reheat it - it was still cold when it came back out. Pretty sure he didn't warm up anything. The restaurant was not busy as half the place was empty. I have had food at other Giordano locations but this one is probably the WORST. Ana, our server, did take the pizza off the bill in the end but Alonzo and the kitchen really screwed this one up. And the lack of apology or accountability on his part was very disappointing. read more

Giordano's - Hair on the pizza - Pizza Near Me - Chicago, Illinois

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After a long move and craving some deep dish for dinner, I was looking forward to the classic Giordano's. I have been to other locations with much better service. The phone clerk who placed my order mumbled did not even state the name Giordano's when answering. I could hear them rolling eyes through the phone as I proceeded with my order. I tried to order a meal deal and the response was, "you can't order that. We don't have that" with the continued mumbling and monotone speech. As I tried to ask questions about portions and sizing of the salads since it was not clear on the website. the phone clerk simply stated back the portions without answering my questions (i.e., how much would the differing sizes serve?). This entire interaction was incredibly off putting. I was told it would be 45 minutes (which was a fair wait time!) and was immediately hung up on. I was 5 minutes away from the S Michigan location so I walked to pick up the pizza. The same phone clerk was at the front and proceeded to roll her eyes at me and everyone I watched her interact with during my wait. It was pretty disheartening given how friendly I saw the other servers and staff interact. The dining room looked clean and well lit. Seemed like it would be enjoyable to sit, had we not been moving. For the food- About 10 minutes later my order was ready. I get back and the deep dish pizza is barely lukewarm. The pepperoni was actually cold and the pizza was still a bit doughy. When it came to the Chopped salad order- I also asked for bleu cheese salad dressing on the side and instead received the bleu cheese crumbles on the side with the dressing I did not request. The Giordano's sampler was pretty good, but for the price I just recommend getting the cheesy garlic bread. The chicken nuggets and mozzarella triangles were pretty average and nothing I would get again. This was a pretty disappointing $72 order. If the food had been a bit better, I would have definitely give another star, or even a star and a half. Given the experience and food at this location, I will definitely choose another pizza place around and avoid this Giordano's in the future. read more

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This was my first time and it was GREAT!!! I am as stuffed as a pig lol ‍ very full! The pizza was ridiculously delicious! I ordered the Parmesan crusted pan pizza with chicken sausage it was to die for! For starters I had the Parmesan cheese fries and boneless Buffalo chicken nuggets. The Buffalo sauce was perfect! I had a Corona with lime and a strawberry Michigan Ave Margarita both were great! Overall the vibes were good, our server was fantastic, and the food was spot on! I'll be back for sure! read more

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The service was fast and friendly. To accompany that, the food was fresh and hot! My cousin has never been here and rates this place 20/10! thank you Ria for being awesome. She checked on us regularly and made sure we were comfortable the whole time. We will be back. read more

Giordano's - Leftovers - Pizza Near Me - Chicago, Illinois

The pizza was 10/10. I could tell whoever made the masterpiece that day are pros when it comes to it. Appetizers were alright a lil plain. Server service very meh. Out of all the Giordanos, this continues to be my favorite one because every time I come the cooks get it right. BY FAR THE BEST GIRODANOS !!!! read more

Pretty large group of us gathered for some deep dish. We tried a mixed green salad and the appetizer combo. Not great. Lots to choose from on the sampler but the fried cheese with marinara is very good. Not greasy. Not cheese sticks. We ordered a thin crust and a deep dish. Both were great served very hot. It server was fun and engaging. We had a great experience. read more

Giordano's - Booze - Pizza Near Me - Chicago, Illinois

I love Giordano's pizza and this location did not disappoint. It's a nice size so you don't feel cramped when seated. They have a nice sized bar in the middle of the restaurant which I love and tv's around that you can see from every angle they also had music playing over the speakers but nothing to great. The service was awesome! We was told that our pizza would take 45minutes to a hour but it came out way faster than that. The Garlic cheese bread was fantastic, the pizza was delicious and the Margaritas was yum! The only reason I gave 4 stars instead of 5 is because this location doesn't have a parking lot so you have to find street parking which can be tricky. I also think the green peppers on Giordano's pizza's (from all locations ) can be served a little more tender. I would definitely go back to this location. read more

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Not as amazing as some say, but a very good Chicago Deep Dish experience. Service was sort of cursory. Not particularly friendly or attentive, but satisfactory. read more

Food was well priced! I feel like the pizza didn't have quite enough non-sauce items and a little too much sauce, it just felt watery? My server was friendly enough but maybe she was overwhelmed, it took a few tries to get a refill on my water. Overall good place, it's a local institution if you want to try a Chicago deep dish pizza. read more

Atmosphere: Chain Food: Deep Dish was good! Price: Fair Overall: Great food for fair prices. My first time having deep dish pizza! I was told to try Goirdano's before Lou's so I'll post that one the neXt time I visit.. I'll keep this one short. Our waiter was kind of greasy. Shocked at how out of breath he seemed at times and rushed. That was a strange experience. The food however was really good. The Caesar salad was very well tossed and the BBQ Chicken Pizza was really good. I was told I made a mistake having this as my first pizza and I would agree because it was basically just good. For something raved about so much, I was shocked at how average it tasted. I will try the classic next time and update. read more

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I was indecisive on where my partner and I should go to experience a Chicago deep-dish pizza. We ended up coming here due to our tight schedule. After some sightseeing, I was out of breath and dehydrated. But our attentive and amazing server came to the rescue and refilled our waters like 3 times, and he didn't seem bothered by it, which I appreciated. We started with salads, and their house salad was great. It had a wonderful vinaigrette. For the pizza, we got the Chicago Classic. It had a crunchy-edged, almost like a pie crust, and the dough was cooked evenly. I like that the pizza wasn't salty. Overall, the pizza was flavorful and layered with toppings--it was a great visit. read more

This is one of the "big name" deep dish pizza places in Chicago. One of many Giordano's in the city. I've had Giordano's a few times before and Lou's, but this Gio's today missed big time with the deep dish. We came in tonight for dinner and there were plenty of open tables and seated super quickly. We ordered the Giordano's Sampler ($15.15) and the Calamari & More ($12.44) to start with as the deep dish pizza takes around 45 mins to come out which is expected. We ordered a Medium Meat & More Deep Dish Pizza ($30.55). The Calamari & More was definitely the move! We really enjoyed it and they fried some lemon slices and banana peppers too. The Giordano's Sampler was good too, but for 4 chicken nuggets, 4 mozz sticks, and cheese bread being $15, I wouldn't get it again. Our appetizers were pretty quick and we didn't even wait 10 mins for them. Our Meat & More Pizza came out and it looked like the same pizzas I've gotten before. The first bite of pizza I took wasn't hot hot. More like barely lukewarm. With it not being hot, it was difficult for me to want to eat more than a slice tbh. I would have liked to eat a hot pizza for dinner hence the 3 star review! read more

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What a great lunch spot! The service was friendly and the lunch specials are outstanding. read more

Giordano's - Personal size deep dish pepperoni pizza with a house side salad - Pizza Near Me - Chicago, Illinois

Giordanos is a go-to for deep dish whenever I'm in Chicago. Brought a visiting friend (a deep dish skeptic and usual fan of NY-style pizza) here for her first deep dish style pizza and she left impressed. We got a small size customized with peppers, onions, and jalapeños, which was split into 6 slices and was more than enough food for the 2 of us. The crust was a little crispy for my liking but my friend enjoyed it so depends on personal preference. It is the right proportion to the size of the pizza though and not soggy at all. Beware it is a long wait for the deep dish (menu says 45 minutes) so be patient or order some appetizers to hold you over in the meantime. read more

Giordano's - Small size deep dish pizza - Pizza Near Me - Chicago, Illinois

Took the fam here to try Chicago style Pizza. I am so grateful to the person (maybe a manager?) who got us seated although it was busy! Anyway, service was great and although I am not of a fan of deep dish pizza, Giordano's is the only place where I will eat a slice. Their other pizzas (regular and thin crust) are the best. We ordered a large half Chicago Classic, half Meat and more meat. I tried the meat and more meat. It was very good. And one slice was more than enough. Giordano's is just one of the best places for pizza in Chicago. read more

I was in town for a work conference, and I had never had Chicago style deep dish pizza before, so I decided to come to Giordano's. My internet research told me that this was the place to go, so I went with it. It's right off one of the main paths by all the parks and water and stuff. I walked in, the wait was insane, so I took a barstool at the bar, no wait. There were plenty of TV's at the U-shaped bar. This would be a good place to watch sports in. Immediate service from the friendly bartender. I got an app, because I was told the pizza would take 45 minutes. I got the Cheesy Garlic Bread (Melted mix of four cheeses and herbs served with a side of house-made marinara sauce). The bread was crispy, and the cheese was ooey gooey. The sauce was actually really nice. I'm used to getting bland marinara, no matter what the menu says, but this one had a good, strong, herbs and garlic flavor. I was a fan. For my first ever deep dish, I got the Chicago Classic (Pepperoni, mushrooms, green peppers & onions). What else would I have chosen? This thing was a beast. It was so thick and dense and hefty. I get a slice, admire the impressive cheese pull, and slap it down on my plate. It was delicious. The crust was thick and strong. It held up to the overwhelming amount of toppings within. The toppings were perfectly cooked. The veggies had a good bite, but they were definitely cooked through. The cheese was like a giant, melty block of cheese melted on top about an inch thick. So good. So good. I really loved the pizza, and I will have it again. I am grateful for this place for giving me a positive first experience with deep dish pizza. read more

Giordano's - Pizza Near Me - Chicago, Illinois

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Yummm! While in Chicago, it was on our list to get deep dish pizza. Giordano's is like the Starbucks of Chicago- one on every corner! So we decided to give it a go as it was the closest one to where we were. They warned us it would take a little while for our pizza to cook but that was just fine with us as we weren't yet starving and had just spent the day at the Field Museum and didn't mind the rest. We ordered the deep dish (duh) pepperoni, green peppers and sausage. We went with a small and it was plenty for 2 with 2 pieces to take home! Our server was friendly and kept us taken care of as well. If you're looking for some good deep dish, I would definitely recommend Giordano's. read more

Giordano's - Pizza Near Me - Chicago, Illinois

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Had to wait a while. This place was mania. Servers running all over and tons of people dining. But the food was delicious. 10/10 cheese pull. We tired a white sauce deep dish & I could've eaten the whole thing myself. Our pepperoni was STACKED. I recommend- just call ahead. read more

Giordano's - Pizza Near Me - Chicago, Illinois

Went there after work because it was one of the only places open mid afternoon. Hostess wanted to see ID and Vax card. Ok we showed her. Went to the bar and bartender asked to see as well. Said hostess already did it. He then disappeared for 10 minutes. Manager came up and asked to see our ID and card. Told him he was the third person to ask us and maybe they should communicate better. By now we've been in the restaurant for 12-15 minutes with no drink, menus or actual people taking our order. We left and went to Aurelio's down the street where we had a great meal and great service. read more

Love deep dish pizza. This isn't the best deep dish place in the city but it is still really good. Good service and casual bar and restaurant atmosphere. read more

Giordano's - Deep dish with mushrooms and vegetables - Pizza Near Me - Chicago, Illinois

Not the greatest take out service. My order was all screwed up and I waited an hour for it. Not even a deep dish order. Ordered the mixed deli meat salad, got a regular salad. Ordered fettuccine Alfredo plain and got it with chicken and broccoli. Ordered 6 meatballs and got 3. The gf pizza was good. Bartender overwhelmed but nice. The front order area, waiting to be seated area is crazy. Haven't had Giordano's in 20 years. Kinda disappointed. read more

Since I was in Chicago, I wanted to try deep dish pizza for the first time so I came here. It was a Saturday night, and quite a bit of people were there. I sat at the bar and ordered a salad and personal pizza. I was told the pizza would be about 30-40 minute wait (it definitely was that long) but I was fine with that. My salad came, then later the pizza came. The bartender never checked on me once to ask how it was or refill my water. I'm not sure what I was expecting from the pizza, but it wasn't this - it lacked much flavor and the bottom was soggy. I most likely wouldn't return. read more

Giordano's - Caesar salad - Pizza Near Me - Chicago, Illinois

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First time having deep dish pizza and did not disappoint! I do not love too much marinara sauce but loved this one a lot with the flavors of the topping and cheese. Service was great making our pizzas faster than anticipated pickup time. read more

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Wow. Just wow! I LOVE deep dish! 1. The crush is very soft and flakey. Almost like a butter biscuit. 2. If you love cheese (like me) this is the place to go!!! An ENDLESS amount of gooey cheese! Portion size is nice! 3. The restaurant is bigger than it seems and has a lot of seating for customers. Wait isn't bad either! We went on a Friday and you can order while you are waiting for a table so it doesn't take so long to come out once you're seated! Highly recommend if you're in Chicago! A MUST! read more

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Food was below average, and service was terrible. 1. If your personal pizza takes 30 minutes to get to your table, you might assume it will be hot and the correct order, but it wasn't. When my friend told the server that she ordered a Pepperoni pizza instead of a sausage pizza, he rather coldly informed her that it would take another 15 minutes to arrive. She stared at him blankly for a moment before responding, "I'll keep this one then." 2. When we arrived, Giordano's was pretty much empty, so we requested a table by the window. The server informed us that the table by the wyndow was set for five people, but there were only three of us. After 15 minutes, two men came and were on the exact table designated for 5 people. :/ I regret not going to flo and santos that it's around the corner if I'm completely honest. They did removed her personal pizza but the overall experience was not good. read more

Chicago classic- can't go wrong. They were able to accommodate our group of 11 with 2 tables, though we waited about 35 min for the table, and then 45 min for the deep dish to bake. The appetizer sampler was perfect t to hold over our hungry crowd. Really nice waiter. The pizza was delicious, as always. Only subtracted a star for the lengthy wait, otherwise it was perfect. read more

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Thank goodness for snowstorm delivery! We didn't get to go to the grocery storm to complete our ritualistic Trader Joe's pandemic hike this week due to the onslaught of snow. We are pretty cut off from the news so we may not have cared enough about not having supplies to brace the storm either but I digress from the point of this post. Giordano's came to the rescue this evening with enough pizza for two big dinners. We have been shovelling snow all day and barely had breakfast so deep dish really gained new meaning for us today. To those reading this post, please remember to TIP. read more

Great food at a decent price. I had an individual Chicago deep dish pizza with the toppings I desired. I also ordered their Giordano's House Salad. I highly recommend this iconic place. read more

The deep dish pizza was fantastic! Initially, the wait time estimations were long, but they gave us our food faster than that, so the wait wasn't too long. Made us feel like we got value from our money by giving us a free pitcher of Diet Pepsi. Atmosphere is super welcoming and seating arrangements were varied and comfortable. I would highly recommend going to this Giordano's. read more

I called to preorder our pizza. Something I've done several times before. I was told they no longer do that. Why wouldn't you do that during the lunch hour when people have o kt so much time. Dumb rules read more

When I was in college like 20 years ago, I remembered Giordanos being an awesome experience and ate like 4 slices the first time I went. I had a chance to go to Chicago and despite the poor yelp reviews, decided to make a stop here. My colleague and I ordered two small pizzas - special, spinach. The meat pizza was okay. The spinach pizza is completely runny inside and made the dough soggy and raw-like. The manager insisted that the crust is not raw, and that because their recipe of using fresh spinach creates a water-fountain inside the pizza.... if it doesn't work, it's time to change it up. By the way, the spinach inside is still cold. They comp the spinach pizza. Just annoying having to hear the excuses of a bad recipe. read more

Giordano's - Pizza Near Me - Chicago, Illinois

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Compared to Gino's East, this deep dish was fantastic! They are definitely different; both yummy! Highly recommend coming and just getting the original deep dish; so much pizza but so worth it! The ambiance was great too! A must when visiting Chicago! read more

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I don't like Giordano's. We went there for my grandson's graduation. I don't like their Pizza so I was not going to order anything but everybody there kept telling me to order something so I was going to order a salad all they had is at least be kind so I passed so I ordered an Italian beef sandwich remember the old commercial where is the beef it was hardly on it and what was that it was horrible I only took a little piece of the beef to taste it I said forget it to my thinking they are terrible read more

Close to us and great ambiance and service on a cold Saturday night! Food was amazing as always! A chicago classic worth every Penny! read more

Giordano's - Dining area - Pizza Near Me - Chicago, Illinois

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Came to Giordano's in 2014 and now 2018. I can say now that it wasn't a one time off thing. The pizza isn't as good as Lou Malnati's. Yes, there are so many other places for Deep Dish but let's face it, we are tourists and do not have a car to drive us to those amazing places so we settle for either the Lou M or Giordano's as they are everywhere. They were super nice in that I called ahead of time (while walking here) to see if they can get started on the pizza. They said YES. So pleasant to talk to and instead of waiting 35 minutes, I only waited about 15min for it. Got the personal cheese, plain chicken and tomato sauce one: The pizza lacked of many things, the thick saucy chunky feel and the freshness of the tomatoes. Also, I found the dough to be too doughy and just bread-y. Service was definitely MUCH better than Lou's. I give them that. Also, they have the games going (fifa/WSOP/Misc) which is nice. read more

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Very tasty!! And they have 50% off on Tuesdays!! Yum! Great waitstaff even if it's only 1 person.

Server Wyatt was extremely rude and rushed the entire meal. He never stopped long enough at our table to ask for drink refills and every time we tried to call him back to the table, he rushed off as if he didn't hear us. He never checked on us after the food was delivered to our table. The deep dish pizza was cold in the middle--hadn't been baked long enough. Cold sausage & cheese deep dish, not the experience we were hoping for. One of the women in our party asked after initially ordering if the sauce for her pasta could be served on the side and he said no, too late. But he hadn't ever come back to the table for 30+ minutes after we ordered so her meal wasn't what she wanted. He came to our table a total of 3 times in 1.5 hours. Ranks as a Top 3 worst dining experiences I've ever had. We were from out of town, it was the first time our remote team was gathering for a meal together and Giordano's/Wyatt made it miserable. read more

I used to live in the South Loop in Museum Park Towers, and ordered frequently from this particular location. They always deliver, both to my condo- but also on the quality of the pizza and food that I choose to indulge in. This particular trip I was visiting from out of town, and some of my friends who happen to love Chicago deep dish pizza knew I was headed there so I offered to basically mule pizza back to satisfy their cravings. Just to be sure I had what I was going to need for my friends, I called yesterday to make sure there was frozen pizzas available for me to swing in and pick up on my way back to O'Hare this morning. I spoke to the manager of this location, Oscar- and he was kind and helpful. I basically reserved 3 small stuffed pizzas (which come with a freezer bag!). One cheese, one pepperoni, and one sausage. Showed up this morning and to my surprise I was able to fit the three pizzas and the freezer bag into my suitcase. Oscar provided me with some bags of ice, and also some extra bags just in case I had an issue with TSA and needed to get more ice to keep these pizzas frozen until I got back home. Since I fit the three in my bag, I decided I'd also pick up another order for my other friend who lives near me. Oscar did the same thing, with another freezer bag given to me. I made a lot of people happy today, and wanted to thank Oscar for the excellent service and his team for the assist today for being the hero to all my friends. No longer living here but still enjoy the perks of knowing where to go and who to support. Worth coming to eat it here when it's fresh and hot out of the oven, trust me on that! read more

Perfect taste with all beef meatball, add Green pepper onion, extra cheese and Spanish . Especially the great service with Rafael . read more

Giordano's - Taste so so so good. Especially the extra cheeses inside of the pizza also with great service of Rafael - Pizza Near Me - Chicago, Illinois

Like any tourist- Giordano's is the number 1 recommended spot by locals and other tourist! I visited the famous deep dish pizza restaurant today 9.5.2022 on South Michigan Ave location. The wait was about 30 to 45 minutes which the host tells you when you are reserving a table. My friend and I decided to wait and we ordered the Super Veggie deep dish pizza. About 30 minutes past and was seated. The waiter was amazing and everything was great....but this is where everything changes for me and things go sour. I FOUND 3 SMALL PIECES OF GLASS!!! I bit into so hard that the table next to me even heard it. I spit the bite out of my moth right away and was waiting for the waiter at this point. After this experience my friend and I both lost our appetite right away, at this point you fear to even eat anything out of that kitchen. It's just really unfortunate that I and my friend were not able to enjoy the deep dish pizza experience and Chicago at this point because moments like this just spoils your day. read more