Worst place ever. Do not order from these people If you don't want to be embarrassed. I ordered a catering lunch for a business client of ours. I paid for the food in advance with a credit card in which the lady told me the first time was declined the second time it went through. I get a call 30 minutes after the scheduled delivery time from my client to say that he is standing with the driver and that the credit card is declined. The lady who answered the phone proceeded to tell me that when the driver arrived it just became declined which is impossible. Spare yourself the embarrassment do not order from here they clearly have no clue what they're doing as far as taking payments and how to handle situations like this you do not speak about it to the client you call the person who ordered it directly. What a joke this place is! Never again! read more

Our first deep dish and we were not disappointed. My dad and I stopped in after a tour of Wrigley Field and we were both very happy that we did. We purposely ordered a medium so that we would have leftovers for the next day. My dad and I were in heaven with our meat and more meat pizza. The service was great even though they had a group of 185 middle school students that were also at Wrigley for the tour. I had done some research and was prepared for a long wait and even preordered our pizza before we were seated. Don't miss this pizza if you are in Chicago. I am glad we didn't. We arrived at about 4:45pm just a few minutes before the busses of kids. read more

See all

For a deep dish pizza, it's fine. You're mostly paying for the experience as the pizza itself if just okay. The drinks were just okay and the staff was just doing their jobs. The ambiance left much to be desired. read more

I didnt really see parking but this place was in chicago where you walk everywhere. The sign was missing a few letters came in the alley way was a bit sketchy at first. The inside of the restaurants was nice and cozy and had dim lighting. I had dinner since I was with a group my dinner was pre selected which consisted of bread, salad, pasta, and pizza. I had a coke with my meal also. food/beverage quallity: 10/10 The food was excellent. Everything was amazing best food ever. The flavor was amazing. food/beverage quantity: 10/10 Big portions of food which was also great. value for the dollar: 10/10 Worth every penny. We paid about 25-30 per person and would definitley go back. service: 10/10 The server was great. He brought the food quickly. decor: 7/10 it was nice. A little croweded. I would make sure if you have a group reservation to have it ready on time. read more

Giordano's or Lou Malnati's? Always a debate on which place to take my friends when they're visiting. I personally prefer Giordano's for their deep dish pizza, Lou's for their thin crust and salads. I've had regular cheese, pepperoni, Chicago style, and BBQ chicken. I like my pizzas with a lot of toppings so the Chicago style is my favorite but I also really enjoyed the BBQ chicken if you're in the mood for something different. The salads here are also quite large, a small was a lot bigger than I thought. And just because this is a pizza place don't shy away from the chicken wings which were super tasty and a great appetizer to share since deep dish pizzas take 45-60 minutes to prepare. The garlic fries are decent, but wasn't a fan as it was smothered in seasonings and was too oily and greasy. As a word of caution, deep dish is really filling. If you've never had it, 2 slices, maybe 3 if you're pushing it will fill you (of the small). I also think a personal one was just enough for myself. read more

Giordano's - Personal BBQ chicken deep dish pizza. Highly recommend if you want to try something other than the standard red sauce. - Pizza Near Me - Chicago, Illinois

The pizza was great! I always make sure to stop by a Giordano's when I visit Chicago. However, the service at this particular location is TERRIBLE. Our pizza came out after 30 minutes, which I didn't really mind. We didn't see our server for about an hour after he brought out our food. He asked if we wanted oregano and red pepper flakes, in which we replied yes, but he never brought them out. At one point, we had waited so long for the check that I had to get up to ask the hostess and manager for it. I love Giordano's but I'll likely visit a different location next time I'm in Chicago. read more

Giordano's - Deep dish - Pizza Near Me - Chicago, Illinois

I always make it a point to have a Giordano's pizza when I'm in Chicago for more than a day or two. This time we were just passing through and stopped at a suburban location rather than in the city. The facility and staff were fine but the deep dish pizza wasn't as good as usual. There wasn't a lot of meat in the filling and it wasn't very hot despite waiting 45 minutes for it. I'll have to try one in the city next time I'm there to see if it's like I remember or if I'll need to find a different restaurant. read more

When in Chicago, eat deep dish pizza! My boyfriend and I were exploring boys town on a chilly afternoon and after a handful of beers about we we're ready for some of this world's famous workings. Exceeded my expectations having never been to a proper Chicago deep dish restaurant and it's worth the 45 minute wait for it to cook! Have a beer, root for your team, get a salad and eat like an animal! read more

Giordano's - Pizza Near Me - Chicago, Illinois

We got a deep dish sausage pizza and garlic bread. Delicious as always but wish that there has been a little more meat in the pizza!! Delivered 20 minutes early which was nice read more

Giordano's - Pizza Near Me - Chicago, Illinois

See all

Food 4/5: This was my first time having an authentic deep dish pizza and I am a fan. The crust was a little too doughy for me but other than that, the pizza with mushroom and sausage really hit the spot after a long day. Customer Service 3/5: Honestly if this place had better customer service, would've bumped them up to 4 stars. First, they told us pizza would take 25 mins..... it took 45 mins for pizza to come out. I understand deep dish takes longer to cook but don't tell your customers a time you know won't be accurate. Also, I had to tell them twice to give me my bill before I actually got it.... PS, it is also freezing in here so bring your jacket read more

If you're visiting Chicago, this is not the place you should be coming for Chicago style deep dish pizza. Local friends to Chicago referred to this place as "passable" or "acceptable", but quite honestly, they were being nice. Compared to other options, I would make the trip elsewhere to get something good. The pizza here just wasn't memorable. The ingredients didn't blend all that well together and just felt layered on top of each other. Service was also pretty poor considering it wasn't too busy. It just felt like we weren't tended to often and the employees were just talking in the front. Wouldn't come again. read more

This is not about the pizza I have had the pizza before and it is good. Today was the service. I'm sorry an employee didn't show up but the restaurant was full and no one was working the floor. The manager was very flustered so I saw no reason to say anything to him. We never received water. We were never approached by a waiter or waitress. Sorry but hire staff. It is clearly a busy location and you can afford it. read more

I came here for dinner with my buddy and his parents after we ran the Chicago Marathon on Sunday around 8pm. I have been to this location multiple of times. Giordano's is one of the Big 3 for deep dish pizza places in Chicago with Gino's East and Lou Malnati's being the other two. Out of the three, I think Lou's is the best, Giordano's 2nd, and then Gino's East. However, I feel that Pequods and Art of Pizza are as good or even better than Lou's. I'm still debating. Take my review with a grain of salt because deep dish pizza is all about preference. We ordered a chicken, bacon, tomato pizza. Not my favorite toppings, but I will eat almost anything, especially that day. The pizza was very solid overall. I loved the toppings as they are pretty fresh and I think Giordano's has the best sauce. The problem I have with Giordano's is their crust. It is flaky, which is okay, but I think it's also very dry and I prefer crunchy. Food is a 4/5. Service was meh. Our waiter was very nice and served the first slice, which every place does. However, my friend's mom asked how long the pizza would take after we preordered it and he said he would find out, but he never came back. I realize it was somewhat busy, but it was not that bad compared to a Friday or Saturday night. Also, he rarely came back for refills and never took my empty pint of beer away. Not a big deal, but I do notice these things. Service was average 3/5. They have a couple of TVs and it has a cool retro vibe. They have a limited beer selection and prices are reasonable for Chicago. I highly recommend pre-ordering your pizza while waiting for a table as it takes an hour to 1.5 hours to cook. I don't hate Giordano's, but it's just not my favorite. If you're a deep dish pizza food junkie like me, then it's worth a try! read more

My mom is a tiny barely 5 foot Chinese lady from New York. I can't remember the last time I saw her take second helpings of anything but even after having their amazing chop salad and a slice of pizza, she wanted another one. Even the skeptical sister's boyfriend didn't think he'd like Chicago style and this changed his mind. Fyi, does take about 45 minutes to prepare so get the salad while you wait. I literally think about the salad every week. Probably not the healthiest choice but dad bods are in now. read more

Went here after a Cubs game last weekend because we had been wanting to try it since moving to Chicago, but don't think I'll be back anytime soon. Giordano's is one of the 3 deep dish places people recommend (besides Lou Malnati's & Pequod's), so I had to see for myself how they compare. Service was great and very friendly, but the pizza and atmosphere doesn't even come close. This location has a very chain restaurant type vibe and feels a bit old, but they do have some TVs which was nice because this was a fall Sunday so Football was playing. We tried a deep dish cheese as well as a thin crust because we love the thin crust from Lou's. Next time I would only get the deep dish because the thin crust wasn't very good, the crust was a bit hard and not the good kind of crispy. The deep dish (to be fair which most deep dishes are, including Lou's), was veryyy cheesy. I think I don't mind that as much when it's Lou's because the cornmeal crust is so delicious. Crust is not fluffy at all (like Pequod's), very thin and the pizza mostly consists of cheese. Gotta admit this place still hit the spot after a day of baseball and it's not like I'd never try it again, but recommend testing the other two spots I mentioned if you're looking for the best deep dish. read more

I've never had such a bad experience at a pizza place. First, we order a pepperoni deep dish pizza and a sausage deep dish pizza, and they say that they don't have pepperoni 5 min later. Then when they bring the pizzas came out, they were telling us they don't have sausage and just changed it to cheese without asking us if we wanted cheese. I mean if you change it, ask us to make sure we approve. Each bite of pizza was too heavy with sauce and the taste of it of nonexistant. The cheese got hard after 2 min and then had no stretchy component. Don't come here! read more

Giordano's - Pizza Near Me - Chicago, Illinois

See all

I was immediately impressed by our server recognizing that it was our first time at Giordano's; he quickly recommended a few options. We selected the "Chicago Classic Stuffed Pizza". What a great pizza! I appreciated that our server told us exactly how long it would take to cook the pizza. Yes, it was 45 minutes, but our excitement overshadowed any wait. The pizza was delicious. Perfect proportion of cheese, meat, vegetables on a melt in your mouth pizza crust. Loved it and can't wait to go back. read more

Giordano's - Chicago Classic - Pizza Near Me - Chicago, Illinois

Alicia the manager was incredibly rude. We ordered the pizza twice and for two hours we did not receive the pizza. The manger got defensive and did not even apologize. The waitress was horrible as well. Did not check in on us and made no eye contact. Came to Chicago for the first time to try out a deep dish but did not even receive it. Not even a discount or dessert for the mistake. Do not go here. Definitely not recommend. read more

There's one more super delicious trash food which comes from Chicago - deep dish pizza. This place (actually its a chain, so you can find it all over Chicago) serves very good one. Must visited and must be tried read more

See all

Simply put, the best deep dish there is. Whenever I am close, this is the meal I have, a must !

This is when I wish that you could give zero stars. This is absolutely the worst deep dish pizza in a city know for deep dish pizza. I have tried it numerous times at different locations and am always disappointed. When people come to visit they have insisted on me taking them here and every time we end up growing it away after a couple bites. Please do yourself a favor and go to Lou Malnati's or Pequods and you will then know how good deepdish pizza can truly be. Sorry Giordano, but your deep dish pizza needs to be taken off you menu until you learn how to make it properly. And to anyone that wants deep dish pizza, please don't put this garbage they serve in your body it will hate you. read more

One person hosting, taking orders, and serving on a Monday afternoon. The waitress came to my table once in 20 minutes, and it was to offer water. Are you serious?! Who does this? There are about ten tables full of people. Shame on you, whoever the owner is! SHAME ON YOU! read more

Nice place to eat. Try the deep dish. It has a great flavor but be prepared to fill-up quickly. Also be prepared to wait for your pizza 30-45 mins. From what we understand it is the norm. Good thing is if you have to wait for a seat they allow you to place your order before being seated so when you get to the table your wait for your food is not as long. The hostess was really nice as well as our server. read more

Had a great experience here with the friendly and welcoming Marissa as my waitress. Got to show a friend what deep dish pizza was with speedy, responsive service. Everything was fresh and piping hot... don't come too starving you have to wait for the food to arrive. The wait is worth it read more

We were determined to have one more deep dish pizza before leaving so we ordered the Special from Giordano's. Though it was good, it definitely didn't live up to the hype and doesn't come close to the deliciousness of Lou Malnati's (my top pick) and Pequod's (2nd). I would skip Giordano's. read more

Giordano's - Pizza Near Me - Chicago, Illinois

Came here in the evening with a friend who was visiting. Gioradano's was the closest place that we could walk to. It was pretty cold outside and did not feel like taking a taxi to other places. As we entered we noticed that the restaurant was pretty empty. We sat and decided to order a pizza that would feed the 5 of us. We ordered and started the 30 minute wait for our pizza. For an appetizer, we went the mozzarella sticks. These were good. The breading was nice and crunchy, didn't feel too greasy, and the mozzarella was nicely melted. The dipping sauce that accompanied them was also good. After what feels like forever, the pizza finally arrives. The golden crust and the oozing cheeses made our mouth waters. After taking my first bite though, I was pretty disappointed. Found the pizza to be bland and lacking of flavor. Pretty much dumped parmesan and red pepper flakes onto my slice. Even felt the need to sprinkle some salt... Service was decent, I felt the the waitress was a bit standoffish and rude. She never came back to come refill out drinks and we could see her sitting at a table on her phone completely ignoring us. an OK pizza joint at most. read more

The worst restaurant experience I have ever had. The pizza itself was decent, but after factoring in the rest of our dining experience, I would have rather had a $5 Hot n Ready from a Little Caesars located in a K-Mart. We had a group of 13, and were sat at three different tables, which is expected with a big group and completely acceptable. We had no problem splitting up and were just ready to enjoy some Chicago Deep Dish. However, the service was deplorable. The staff had no sense of urgency and did not care about their customers' needs. Simply requesting more napkins was apparently too much to ask. Many people in the group did not get their salads, drinks, etc on time, or ever, and although we were patient, the staff was never even the least bit sympathetic. Turns out they simply did not care, because they were planning to grat the entire bill anyway. Many of us have worked in the service industry before, and never tip below 20% to start with. We appreciate good service and do not have unreasonable expectations. After all, it was the middle of the afternoon and not at all busy. A pizza may take some time to bake, but a simple drink refill shouldn't require three reminders. But here's the real kicker: without warning, we were given ONE check for 13 separate orders, and asked to go around to every table, divide and add up the already added gratuity and tax, and figure out each person's order on our own. Again, 13 people from three different tables looking at one receipt, and having to write down each person's total and credit card number on the back. I could maybe understand not splitting it 13 ways, but at least do it by tables or print out more than one receipt, please. Then, some people's cards were charged an additional $100, and we only knew because we each checked our bank statements right there on our phones. They were also unapologetic to this fact. The entire process took about four hours including an intense math lesson. No managers were available to speak with, but our server got her 18% tip, and apparently that's all that matters there. If you're looking for some delicious Chicago pizza, PLEASE avoid this location at all costs. I am typically not one to leave bad reviews, but I have never witnessed a more ridiculous restaurant situation than this, and a stuffed pizza is not at all worth the headache to follow. Save yourselves the unnecessary struggle. There's plenty of great food elsewhere! read more

I'm not a Chicago deep dish style pizza type of girl (give me skinny greasy NY style any day) but my Chi style here was the best I've ever had. I ordered a custom artichoke and black olive pie and crust, sauce, and cheese were all A+. Definitely my favorite pizza in Chicago. The wait time/chaotic madness ensuing was insane though. You order your pizzas long before you are seated, and then eventually you are seated, and about an hour or so later your food might arrive. Our order that included another pizza seemed to be a disappearing act and when we were walked by for thirty minutes after being seated and ignored I flagged someone for drinks and to find out how long our pizza would still be. It took an additional half hour and three separate servers (and a very nice busboy) to figure out that they screwed up something and retook our orders. A manager came out and comped one of our pizzas which was certainly the right thing to do, and once our bellies were full we felt less angry by the whole experience. I think most people would have walked out long before though. read more

A great place to eat for the classic Chicago pizza experience! Their tasty deep dish can take ~45 minutes to cook but the flavor is worth every minute. We got a few apps to hold us down until the pizza was delivered and we still had a few leftovers to take home. They also had a bunch of TVs so it's a great place to watch games! read more

I had to give this place more than one star because the pizza was delicious, but the service is a whole other issue. The wait wasn't the bad part, I expected to wait, but once we sat down, the experience was awful. Took 10 minutes for a drinks ... and they were just waters. Never got silverware. Never got napkins. I had to get up and get my Own napkins. Had to have my husband go get the pitcher of water and refill our tables waters. We waited 90minutes for our pizza, and our server NEVER came to check on us during that time. You would think the manager would make their rounds to tables during such a busy weekend with it being a holiday weekend and post-Cubs... But no. Not at all. read more

I've never had *real* deep dish pizza before. Let alone Chicago style deep dish. My friend invited me to Giordano's, and while I don't have much to add to the other reviews, I really enjoyed my experience. The service was top-notch - efficient, yet friendly. We came on a week night, and I have no doubts that this place gets very busy on the weekends. Tourists, like me, would consider paying $20+ for a 14" pizza a bit costly. While a 14" deep dish pizza will feed four people, there will be leftovers. If you're coming with a friend or date, get the small size. The pizza itself was delicious, but I wasn't expecting it to be layered, thus our spinach pizza tasted more like lasagna. Next time I'll stick to the old stand-by, cheese pizza with extra sauce. I know for certain that I could never go back to Pizza Hut. read more

Stuffed Pizza is a must try in Chicago. Giordano's Pizzeria is certainly not a good choice. We ordered "The Special" and it wasn't even as good as the pizza back home at Little Star in San Francisco. The pizza at Giordano's was full of cheese inside, you barely can taste anything else. The atmosphere is similar to Bucca di Beppo. Service was quick and friendly - 2 stars for that. read more

Whaou, Giordano's, my first deep dish pizza ever !!!!! I came there three times, always fun. And always served by the same waitress. The first time we came, we were 2 guys and 1 girls. We took the biggest deep dish with onions and pepperoni, and we FINISHED it. The face of the waitress was so funny. We did it again twice... And every time she was absolutely amazed by our stomach. Not amazed, scared in fact :) Great old fashioned rock n' roll music, cool ambiance.. Try it ! read more

Supposedly THE place for Pizza in Chicago - every time my job orders pizza they're dying for it - and yet I don't get it. The service here is spotty at best. The waiter/tress is usually sitting down drinking a glass of water with her gal pals instead of watching the tables. The pizza - I just think there are better in the city. But I take everyone here b/c they want touristy Chicago-style pizza...where else do you go? You want my opinion - go to Renaldi's on Broadway across the street from the Borders. There's is much better, and even tastes fresher! read more

Our group's Giordano's experience here was pretty good, though the service could've been better. We were celebrating the temporary return of a college friend from California, so there were 8 of us total. But this was on a Thursday night, and the restaurant was half empty. We ordered two deep dish pizzas (one veggie, one meat lover), a thin-crust pizza and an Italian beef sandwich. And two pitchers of beer. And two bottles of wine. Everything tasted good for Giordano's. Which is to say, the deep dish crust is pretty awesome, while the toppings were OK. The veggie pizza in particular had a boatload of veggies on it, but the tomato sauce was strangely spicy. I would much rather have tomato sauce on a pizza with too much flavor than "tastes like tomato sauce" but it was still kind of distracting. In addition, the server (or kitchen) just plain forgot to bring out the Italian beef. This was remedied with a free pitcher of beer, but at that point only 3 of us were drinking, and a pitcher of beer happens to be a lot of beer. Combine this with the fact that I had get the server, and that she didn't really check on us that often, and overall I just found the experience lacking. At least being in good company made up for service shortcomings! read more

Location: A+ Right off Michigan Ave if you're doing some fancy shopping. Just to the northern part of Millennium Park if you're hanging out around there. Service: We were seated right away during one of the busiest times of day. Our waitress greeted us promptly and was very friendly. We ordered an appetizer and even though it didn't feel like it took that long, when it was brought out they told us it was comped because of the delay- we didn't even ask! Our pizza came out much faster than expected, too. Food: I can't rave about Chicago pizza enough. Plus if you've heard it once, you get the idea. I also love to take home some of these leftovers and have them reheated (in the oven) a day or two later. The bruschetta here is a delicious app- would recommend that one for sure. read more

My boyfriend and I stumble out of a cab, with feet that are tired and sore from dancing...me in my li'l black dress and my man in his rented 'best man' tux - and we find a respite for our 'late night post wedding snack attack' at the Giordano's on Belmont. The warm green glow of the neon sign beckoning us with promises of melted cheesy buttery crusted goodness. At that time of night (12am on a Saturday) where else can you get hot pizza BY THE SLICE that doesn't taste like it's been rotating in an incubator all night, and lovely staff that thankfully didn't judge us on our obviously tipsy appearance and apparent inability to speak English....at least coherently. (Or perhaps they WERE judging us....but we were too snookered to notice). *hiccup* Either way, Giordano's filled a need that night in the form of two slices of stuffed spinach and Parmesan, and two slices of thin crust cheese and sausage. Heaven. And I will go on the record as saying that Giordano's pizza is the best way to stave off a hangover. My boyfriend and I awoke feeling like a million bucks.....and then we promptly finished off our leftovers for breakfast. UPDATE: Apparently we were NOT at Giordano's, but Chicago Pizza, which is also on Belmont. Yes. I was THAT drunk. read more

I really wanted to like it, but service was just awful. Earlier tonight, I ordered a pizza from here. We had called a different location and were referred here because we weren't in the delivery zone for the first store. When we called this location, they initially said we weren't in their delivery zone, but they then double checked and said we were. When I ordered at 7:10, I was told delivery would take about an hour, but definitely no more than 90 minutes. When it got to 9:00 and the pizza still hadn't arrived, I called the store and was to to try back in ten min if the pizza hadn't arrived. Sure enough, I had to call back at 9:10, at which point they called to check in with the driver. The driver had left the store at 8:10 and was stuck in traffic. They offered to take 20% off the price, which I appreciated, until the driver actually arrived about ten minutes later. When the driver arrived, rather than apologizing for the delay, he took a few minutes to explain to me that I was out of his delivery zone and that the delay was my fault since I had called the wrong location. I told him I had no idea where I was "supposed to" call but that the store had confirmed I was within the delivery zone. He then handed me the bill, which did not reflect the discount I had been told about over the phone. He argued with me for a bit about whether or not I was supposed to get a discount, at which point I asked him to call the store. His words: "this customer is CLAIMING you guys said she'd get a discount." Finally, once the person on the other end confirmed the price, he wrote down an adjustment to the bill, at which point it became obvious hay he was high it easily took hom three minutes to cross out and replace two numbers. Finally, after several I minutes, I got jnside and discovered that the pizza was cold. I tried to call the store back, but they put me on hold, where they left me for ten minutes until I hung up after eight minutes of exasperation. read more

I ate Giordano's stuffed spinach pizza tonight and it was spectacular. The crust seemed even thicker and crustier and the tomato sauce tasted even fresher than usual. Or maybe I'm just imagining things because I just moved to a place that doesn't have deep dish pizza. You might catch me folding a thin crust slice on a Manhattan street corner but I'd rather be knife-and-forking it in Chicago. That's because of meals like tonight's. **I also wanted to note that the service was excellent. I've had some crummy service at deep dish places because the wait is so long to get the pizza that they just let you sit there to starve and rot. But our waitress tonight was attentive and great. read more

I love a good deep dish as much as the next Chicagoan, and Giordano's is one of my favorites, but this review is for this particular location, and not the food. My boyfriend and I took my friend visiting from Holland here so that she could get a 'taste of Chicago.' Plus, she's really skinny, so I thought this might help round her out a little. ;) We called ahead to order our pizza so we wouldn't have to wait forever, and when we got there, we were promptly seated. I tried to communicate that we were the ones who pre-ordered, but it was tough to get a confirmation that our pizza was actually being baked...I think it's because our server was in too much of a hurry to get us seated that he didn't listen. Luckily, the communication got through somehow, and we only had to wait 15 minutes for our gooey goodness. The same server was accompanied by three busboys, all of whom stopped by a million times during our meal to see if we needed refills or our plates taken. It was just way too intrusive, especially for a European who is used to having a leisurely meal not being interrupted by four different people. They even cleared my plate before my friend was done eating! I'm almost convinced the speedy service was because they wanted to sit without interruption to watch the Bears game, as they all sat in a row on a bench near our table to hoot and holler at the TV while we signed the bill. How annoying. Luckily, though, the pizza made it still worth the stop. Next time, I'm getting take-out. read more