I have been going to Gilroy for nails for YEARS and am never disappointed!! They are SO talented here! Best techs I have gone to for full sets are Kathy, Vi and Dee. Best pedicure techs in my opinion are Ana, Tina and Kim. read more

Gilroy Nails - Nail Salons Near Me - Gilroy, California

I went in specifically asking for a gel French tip manicure with a simple silver glitter design along the edge. I explained exactly what I wanted to the girl at the front desk who said okay and directed me to sit down. I then told my nail tech the same thing and showed her a picture of the design I wanted. She asked if she could cut my nails shorter since some were different lengths. I said yes because I wanted them even, but I specifically told her that I had been growing my nails out for this exact manicure. Despite that, she cut them SO short that there was basically no length left. Once she finished the first hand, I looked down and was completely confused about why my nails were so short. Then she pulled out an acrylic kit. I immediately asked what she was doing and why my nails had been cut so short. She then tried to blame me, saying I had shown her a picture of acrylic nails. I explained that I never asked for acrylic and the picture was simply to show her the design I wanted. The worst part was that she never apologized or took accountability. It wasn't until she realized I was packing up my things and leaving that she finally seemed to care. The woman at the front desk who originally greeted me asked what happened, and I explained everything. She was very apologetic and wanted to fix the issue, which I appreciated, but I was already too upset to stay. I ended up going to Luxury Nails across town, and honestly, I'm so glad I did. They were able to do damage control and gave me exactly what I had originally asked for. I understand that misunderstandings happen, but cutting someone's nails drastically shorter than requested, completely misunderstanding the service, and then blaming the customer instead of taking responsibility is extremely frustrating. I left feeling very disappointed and will not be returning. read more

SAVE YOUR MONEY AND GO SOMEWHERE ELSE. ONE STAR is too much. If I could give zero that would be great. I went in with two friends for pedicures and we were seated in chairs 4, 5, and 6. I was in chair #4 and somehow got skipped while two technicians started working on my friends first. I waited about 30 minutes before anyone even came to me. When the technician finally came (short hair, usually at the front greeting customers), she rushed through my pedicure. In less than 20 minutes, she said she was done cleaning my nails and ready to paint. Meanwhile, my friends weren't even close to being done yet that's how rushed my entire service was. I had to stop her and ask her to clean the sides of my toenails, especially my big toes, and she refused, saying it could cause infection. I've had plenty of pedicures before and know what a proper cleaning is. What she did was the bare minimum basically just cutting my nails. (I could have done this at home) She barely touched one side of one toe and then told me to "clean it at home." That's honestly ridiculous. Why am I paying for a service just to be told to finish it myself? What made it worse is this is NOT the first time this has happened with the same technician. Months ago, I asked for the same thing and she actually stopped mid-pedicure, left, and came back with a waiver for me to sign saying I'd be responsible for any infection. I gave her the benefit of the doubt this time thinking it was a one-time issue, but clearly it's not. This time, instead of a waiver, she took a picture of my toes with no explanation and NO PERMISSION, which was extremely weird and uncomfortable. On top of everything, the callus removal was uneven one foot was done more than the other. The entire service felt rushed, careless, and dismissive. Being skipped, rushed, refused basic service, told to finish the job at home, and having photos taken without explanation is not okay especially when I'm paying for the service. I will not be returning. TAO, handle your employees because this is one of the reasons you're loosing costumers. read more

I went for my recharge and normally that's why it's a charge of $50 this time they charged me $60 and for a horrible job I told her to cut just a little and she left my nails almost on the edge I told her but she didn't listen she did what she wanted I asked for an ombre color and she wanted $85 I wasn't going to pay that exaggerated amount! Horrible experience with the woman in the chair #9 read more

Gilroy Nails - They are misaligned, each one is of a different size, wide and not slime them on the sides or below - Nail Salons Near Me - Gilroy, California

I walked in today on a Sunday asking for gel manicure for my short nails and they charged me $50?! Way over priced. Not coming here again. Plus my nail tech lady kept staring me down every time I moved a bit and would literally stop doing her work as if she was irritated that I kept moving. I would normally get this service for $40 but was in a rush so I just did it anyways. Over priced and not the greatest customer service. read more

Gilroy Nails - Nail Salons Near Me - Gilroy, California

I've been coming here for years and have always trusted the pricing they quoted me upfront. However, on my last visit, I was told one price and then charged a higher amount at checkout. I gave them the benefit of the doubt and assumed it was a miscommunication. Unfortunately, it just happened again. I was quoted one price, and when it came time to pay, the total was higher. Based on some other reviews. It's happened with others as well. read more

I called this salon because I had never been there before and wanted a builder gel fill. Over the phone, they told me it would be $50 for a fill and said they were empty, so I could come in right away. I agreed and told them I'd be there in a few minutes. After my appointment was finished, the lady at checkout told me the total was actually $65. I was confused because I only got a very basic fill with a solid color -- no designs, no add-ons, and my nails are very short. Nothing complicated at all. When I asked why it was more than what I was quoted, she said they charge extra for filing. I told her that filing is usually included in a fill service, especially when it's only about 2.5 weeks of growth. What bothered me most is that they did not honor the price they quoted me on the phone. If the actual price was going to be $65, they should have clearly communicated that before I came in instead of surprising me at checkout. I also overheard another customer being told that a French tip would cost an additional $23, which honestly felt excessive. It seems like they charge extra for every little thing and really push add-ons, even though this is a pretty basic nail salon and the quality wasn't anything exceptional. Overall, the lack of transparency with pricing left a bad impression on me. read more

Please go somewhere else for your nails. They changed me $110 for removing small powder nails and she did it with the nail drill, the lady seem mad for doing what I asked for. that's how they looked. over all bad service didn't complain for the price but at least she could have been gentle when using the nail drill she was not. Used the nail drill to get on cuticles too it hurt. Honestly I could have done this home and saved myself from the unprofessional treatment. read more

This place is walk in only, first come first serve. We were able to walk in and get service right away. My gel French Mani and Pedi were 55 for Pedi and 45 Mani. They also do cash discount 3%. I liked the attention to detail in cleaning the nails. Was so relaxing and I knew I got a good quality clean my feet and toes needed it so much. Message was so nice and relaxing I was falling asleep. The bathrooms were modern and redone in marble looking tile, clean and spacious. They also do waxing will have to try that next time! Would recommend! read more

Gilroy Nails - Inside - Nail Salons Near Me - Gilroy, California

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I was a walk in, had some time to kill. I chose the basic $45, with gel was $55, pricier than the one in Morgan Hill where I normally go but it's another 10 minutes drive for me. The woman who did my nails had a mask on, didn't introduce herself, hardly could understand her. I didn't get a good vibe with her. She didn't even apply whatever she was applying to my left foot; you'd think she does exactly the same thing to both feet. But I liked the one my neighbor had, didn't have a mask on and seems to do a much better job with caring for her customer's feet. I would not go back. It was an okay experience. My nails come out good. read more

They nailed it, literally. I had an inspo pic for my upcoming Disney trip and she did exactly what I asked for. They did so good read more

Gilroy Nails - Nails by chair #4 and #5! Walk in only but they did such a great job! Love them. Picked up drinks from Gilroy noodle beforehand :) - Nail Salons Near Me - Gilroy, California

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They over charged me for the most basic nails I've ever had in my life. $90 for a fill and a basic red coat was $90!!!!!! Like how does that even happen. I previously had a coffin shape and she said it's gonna cost me $10 just to change the shape to almond. Since when did we charge 10 for that... read more

Gilroy Nails - My basic red nails ever... $90. They're grown out now but I'm still mad about how the charged me this price for a fill. - Nail Salons Near Me - Gilroy, California

My girls and I have been coming here for a couple years and usually receive good service from skilled technicians who are pleasant and friendly. Yesterday's experience with Natalie in station 2 was not only disappointing in technique and skill but worse in attitude and professionalism. She was rude to my granddaughter and did a sloppy job on her full set. We have to get her nails fixed today since the work was so bad. This does not represent the entire team at Gilroy nails but I do caution customers regarding this nail technician. read more

As soon as you walk in they ask what you want and tell you where to sit. They don't bother telling you about how much the wait time will be. From the time I got here till the time the girl finished with my pedicure, it was 2 hours (just for pedicure). This is ridiculous. I could of went somewhere else and got both my nails and my pedicure for that amount of time. I felt like the lady that did my pedicure did not do her job right like the package that I got came with a 6 minute massage, I got less than that. The only plus side of this salon is that it has plenty of parking, plenty of nice colors to choose from, and plenty of chairs for people to sit and wait. read more

Gilroy Nails - Nail Salons Near Me - Gilroy, California

Super nice customer service love her work very thoughtful and sweet, will forsure come back!

Service, thorough and nice. It was a walk in and technician had great service and conversation.

I'm not sure how this place has 4.9 stars on google & just over 3 here, but the vast difference in reviews is telling. Called ahead of time and asked for an acrylic fill and a pedicure to be done at the same time because I didn't have 2 hours to be there. They said yes, to come in. I got there maybe 10 minutes later and they said they couldn't which is annoying but not the end of the world. But the services felt like a careless job; between burning my cuticles during the filing process to the sloppy paint job AND even sadder design. Still charged me $65 for a full despite the horrible job. The tech who did my pedicure DUG hard at my toes for no reason and hours later they hurt immensely. read more

Gilroy Nails - Paint all along nail beds - Nail Salons Near Me - Gilroy, California

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The only reason I'm giving one star is because it's required to leave a review. I've been here before with no incident, but today I was in the middle of a signature pedicure when the tech hurt my small toe. I don't know what it was that she did but she was using a small abrasive tool meant for calluses. It started to sting so I took my foot out of the water and it just continued to get worse, so I stopped the service. The business insisted on charging me $40 and wouldn't let me go. I got them down to $35 so I paid and left, but the pain got a little worse. I went back and told them and asked for my money back. They refused, the owner came down to the store, and they all agreed that my feet looked fine because to their mentality, if it doesn't look injured or isn't bleeding, it shouldn't hurt. But it did. The owner insisted that they worked hard there, but they had a hard time, grasping the fact that when you injured someone, you shouldn't charge them even if you had already done some of the work. In the end, they refunded me, but also gave me a big lecture. One of the techs took a picture of my nails on her phone so here's hoping they don't go selling it on some weirdo foot fetish site. They were acting like I was trying to get away with something, but all I wanted was a nice pedicure just before my birthday now I won't be able to do that because I don't want to put any nail polish on my small toe and I don't want to do all the other toes without it. It didn't help that another tech was in the background yelling "if your foot hurts go to the doctor don't come back here" read more

DO NOT COME HERE, bad business. I've been a customer of the owners since she worked across the street at fancy nails. I went to get a fill& the lady never asked me if I wanted them cut she filed them all the way down short & then asked me if it was okay. I was so confused bc I NEVER asked her to cut them I just asked for a fill that I paid $65 for. I asked her to make them sharp, she said "round". The work was horrible so I asked the owner if she could fix this for me since I have known her for a long time & she offered to take off the nails & put new ones with the original length for $40 more dollars. That's bad business since 1. I've been a loyal customer for years and 2. It's not my fault that her staff can not speak English or understand the needs of their customers. She then yelled at me and told me to come and pay whatever I want. I said I wouldn't go back becuase I would rather pay to get them removed and a full new set somewhere else then to go back somewhere that doesn't value their customers. This was the very first time I've ever asked to have my nails fixed and she wanted to charge me even more money. There are some amazing women who work here but the owner does bad business. I do not recommend . read more

Gilroy Nails - Nail Salons Near Me - Gilroy, California

I paid 80 dollars for a simple French tip they were not long either. It's barely almost two weeks and I've had two nails have a clean break at the top of my nails. The nail lady prior to the one that originally did my set tried to push me into a length and shape I didn't want, when I told her that's not what I wanted she huffed and started talking to her other coworker next to her in her language . That was extremely awkward. The price is ridiculous and so is the fact that these didn't even last me! The nail application was horrible my cuticles look horrible they are dry as hell and the side of my nail beds look horrible! Not to mention they wanted to charge extra to remove cuticles smh I would NEVER recommend this place of business. What a waste of money. read more

Gilroy Nails - Nail Salons Near Me - Gilroy, California

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UPDATE: VISA REFUNDED MY $$$ I just asked for my nails to be fixed. An apology? Admission of some fault? NO. It's always the customer's fault here. If you complain, they send private messages bullying you and saying "Gilroynails happy to hear you never come back." Some business model~~~ read more

I made an appointment the day before. I arrive 14 minutes early and ended up waiting 26 minutes to be seated. I told him I had dip powder and it needed to have dip powder because I'm allergic to acrylic. I had one broken finger nail. I expected to have a tip put on... Instead she asked me if I wanted to have my nails cut I said yes I would like to have them TRIMMED... she CUT them... to match the broken one. Where is the logic in that? TRIMMED DOES NOT SOUND LIKE CUT or BUTCHER I went in with nails and now I'm leaving with none. I am so upset and crying...I should've learned the three previous times I've been there. Trying to give somebody read more

Gilroy Nails - My hack job - Nail Salons Near Me - Gilroy, California

I'd like to update my review from yesterday. Today I received a text message from Gilroy Nails accusing me of making "fake" accounts and leaving multiple reviews that are similar. First off I have only left one review on this place as this is my only account. I also responded to the kiosk text asking me how my service was. Looks I'm not the only one with the same thoughts on this place. Instead of trying to make things right by apologizing for any inconvenience they basically said if I don't like it then I can go somewhere else. Taking my business else where had already been established per my review. So the text messages were unnecessary and the accusations are unprofessional. See text messages attached. Labeled in order from 1 - 5 as I don't believe they listed in the correct sequence. read more

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Came here for the first time this past Saturday at 6:30pm. An hour before closing but they still agreed to see me for a full set, pedi & eyebrow wax. Nancy was my nail tech. And she was great. She shaped my nails perfectly- listened to my input & they came out exactly how I wanted. She even was able to squeeze me in for my pedi even tho it was getting late and she didn't make me feel rushed at all. The place was very clean and bright which I enjoyed. Will definitely be coming back. read more

Gilroy Nails - Nail Salons Near Me - Gilroy, California

Wow wow wow! Got a organic pedicure with Gel. The ladies took their time. And we're really near with their work. My nail technician messed up one nail and instead of leaving it bumpy she re-did it all. The gel nail was super neat. Plus, we called and they were able to take us within 20 min of calling. If I lived in Gilroy this is the place where I would go. read more

Gilroy Nails - Nail Salons Near Me - Gilroy, California

Asked for soak off and new set. But she went and ripped off my nails. I let her know to be careful and that It was starting to hurt. She kept going and proceeded to rip my nail off the nail bed 0/10 would not recommend. Had I actually received a soak off this would not have happened read more

Gilroy Nails - Ripped nail - Nail Salons Near Me - Gilroy, California

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I like this place even though the wait time can be kind of crazy in the afternoon. Best piece of advice is to go early when they open. I appreciate the attention to detail and being asked at each step if I approve to proceed. My favorite person is Nathalie for manicures. I always forget the lady that does my pedicure but she also does a great job. I also like Lucy and Thao. The man that works there or use to work there cut me twice on my thumb and he was the angry one - this is only reason I'm giving it 4 out of 5 stars read more

Gilroy Nails - Thin over lay manicure on my own nails by Nathalie - Nail Salons Near Me - Gilroy, California

Don't tell me a price when I walk in the door and change it when your are done. Very shady business if you ask me. Probably never go back again. read more

I been coming to this place going on 2 years now everyone really nice and friendly, they are always busy and they are always assisting everyone the shows up. I always come and see NATHALIE she is such and amazing hard working person always accommodating to me in the process always asking if everything looks ok , even a may I get you a water. 100 % recommend it. Thank you Gilroy Nails Love the environment read more

I have been coming to this nail salon for years and I have never been treated so poorly as I was yesterday. As many of the customers know you get a text shortly after you leave asking for feedback from you and unfortunately after giving them not so favorable feedback about the 2nd bad experience I have had with their nail technician Natalie (she uses table 6) I got a phone call from the owner bullying me because I put in writing that I had a bad experience. Mind you this feedback does not go on any public profiles but only directly to the owners. I have been going to this nail salon for roughly 6 years (mind you that is 72 visits if you go once a month) and out of all the times I have gone this is only the second time I have said I had a bad experience. I did not cause I scene in their salon and even tipped her even though I wasn't happy with the experience that took place. I was called a problem customer and that it was my fault for her treating me poorly because I was on a budget this month for my new set and could not afford a bunch of designs. read more

Had an appointment this morning at 9:15 this morning. I was not seen until approximately 9:40. While other clients that had appointments that were scheduled after mine were seen first. Started with a pedicure which was good. The woman who did my pedicure was gentle and made sure things were done correctly. A different woman did my manicure. Before I said she told me to wait and walked away to speak to another technician. She then started on my cuticles and cut me various times on 4 fingers. She told me my fingers were bleeding, because my cuticles were dry. She proceeded to continue to cut around the areas that were already bleeding and in pain. She was rough and seemed rushed. (They were slightly busy, but still). By the time I left the appointment it was 11:30. Overall good review for the pedicure. Bad for manicure. Not trying to bash this place but trying to make them aware. read more

Gilroy Nails - Nail Salons Near Me - Gilroy, California

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At first I was happy with the pedicure but then she refused to paint a flower on 1 toe unless I paid for gel. Then once polish was dry I realized the lengths of nails were different and some were long enough and sharp on corners and were snagging on socks and sheets. It wasn't bad overall. The massage was great and the lotion and scrubs were nice. read more

This was my third time here. Never had a good experience each time. I am glad to be treated right away today though. They started with my pedicure first, Linda did a good job at that. Then they transferred me to the table with the most rudest girl ever for my manicure. Wish I got her name so I can announce it here. Had the nastiest look on her face ever right when I came over. Out of my decency, I still gave her a small tip anyways, which I shouldn't have. She was the worse of the worst. Had the worse look on her face the whole time. Pushing my hands and arms to the position she felt was right for her. Just ask me maybe? But no, she did it herself with her eyes rolling the entire time. This will be my last time. Thought they'd change. Here's a tip, treat all of your clients the same way. read more

Bad business! Their basic pedicure is $30. When I purchased a gift card she told me it was going to be $35. I purchased it for my father who went to get a pedicure and while he was there, they charged him an additional $15. When I called to question why the $15 was added, the gentleman at the front desk went ballistic. He was so inappropriate and unprofessional. I will never go back there nor will I ever recommend anybody to go there. They took advantage of an elderly person, and that's not the first time. Shameful read more

Two stars for the pedicure, but a day and a half later my gel manicure is chipping/peeling off. I can't say that I was completely happy with the experience as the gentleman who did it was not very pleasant and it felt completely rushed. As much as I enjoy my pedicures I don't know that I'd be back for a manicure. After further conversations with a family member and friend who both go there they've recently had the same experience and had issues with their manicures. read more

Gilroy Nails - Gel manicure chipping off after not even 2 full days - Nail Salons Near Me - Gilroy, California

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I have never written a Yelp review - if I have a bad experience I just won't go back somewhere. This though, is the WORST manicure I've ever had in my life and I felt that I needed to say something. I choose color 5 (my nail is definitely not that color but the nail tech told me that it was). My nails are not at all any matching shape, they are painted TERRIBLY, no base coat was used. I asked multiple times to fix things but the nail tech wasn't listening to me. On the way out I paid and the gentleman at the front saw my nails and pulled my hand forward to look at them because he knew they were not up to standard. I will give him credit that he wanted someone to fix my nails for me but I had already been there for 2 hours and really could not sit there any longer. I'm now going to an interview with the worst nails I've ever had in my life. I'm SO disappointed! read more

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If I can literally rate this business a 0 I would take my 1 star back... I STILL CANT BELIEVE THE OWNER TOOK ME OUT HIS NAIL SALON TO TALK TO ME OUTSIDE , I HAD TO ASK HIM TO NOT RAISE HIS VOICE AT ME .. The ladies were really nice , however the business owner is completely rude and no manners. I got my pedi and manicure done March 5th , literally the next day I my nails were chipped. Seriously next day!!.. I spent $100 , I called him Monday and spoke to him that I can't make it before closing due to ny commute, OWNER SAID DONT WORRY COME IN SATURDAY WE WILL TAKE CARE OF YOU. Here's Saturday and he said no , we will charge you it's been a week now we don't do that . All lies and wouldn't even understand his customer.. I have kids and commute 2 hours away and expects me to tailor to his needs. Not to mention while my visit i over heard other girls speaking about chipped nails DONT COME HERE MY SISTERS ALSO DIDNT HAVE A GREAT EXPERIENCE AND WE WILL NOT RETURN TRUST ME NAILS LOOK AMAZING BUT NEXT DAY YOU WONT BE TO HAPPY WITH THEIR WORK!. read more

I have been going to get my nails done here for over a year. There's one person that does great nails. She is in station five. she was absent today. Someone else did my nails and pulled my nail off and told me it was my fault. They did not have a first aid kit and tried to put a new tip on top of nail that wasn't there. They said my nails fell off I watched her pull it off when she tried to take the acrylic off. they charged me full price no discount I will not be going back. my nails better grow back. read more

Mind you, i understand it isnt the easiest design but aside from one or two nails being exactly spot on, it was the rest of the nails that signaled they just wanted to hurry up and close up shop. The nail tech who did the application, i had to ask her to build an apex because they were so thin, id have to go in and get them fixed in less than a week because the nail didnt have the required structure for the length. Aside from multiple violations they probably get cited for from state board (never even once saw a clean drill bit) but they left me with a bunch of crusted acrylic on my skin. And then they painted the gel over the rhinestones and lost its shine because its probably not Swarovski mind u i paid over 130$ for my nails alone....yea no. read more

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I got my nails done I wanted a full set (short) clear with a little French tip the nail tech said that it would be 65$ I would not mind paying the full price but what I was asking for was not much. My nails came out decent I asked for square and I got flared plus when you see my nails from an angle you can tell they are bumpy and uneven, and I was accompanied with a friend and her experience was not pleasant she asked for filing to trim them down, once the nail tech finished filing my friend pointed out how her nail was not even, the nail tech responded with your finger is crooked. Once finished the nail tech saw the wedding ring and band on her finger the nail tech asked if it was real not a big deal but I feel as that's not an appropriate question to ask a client. Definitely would not recommend. read more