The service department here is not helpful in any way. Go somewhere else. Their parts guy however…read moreis phenomenal.

If I could rate them zero I would. I initially took my car in because of radio not working and AC…read morecycling on and off repeatedly. Well after a few hours I was notified the car needed 2 very expensive special parts for it to even run now. So not having alot of choices since now it won't run they installed said parts. Picked the car up about a week later and it appeared to be repaired. The bill was $2,700.00 After having a near stroke at the amount a couple of weeks go by and the car starts having a dead battery every other day. The AC stops working and the radio quits again. Its throwing 2 or 4 different codes and I call them and get told to bring it back and for another $145 they can run a diagnostic test on it. They were rude, crooked and basically did nothing for $2700 . I took my ar to another dealer a couple hours away and was told the said parts were not necessary and they fixed my car the correct way. Please think twice before using this repair shop unless you have money to waste. Very disappointed!!!!!

DO NOT BUY FROM THIS SELLER! Description "INACCURATE" Car was driven less than 100 miles & had to…read morebe towed engine blown! https://www.facebook.com/share/196zihB4m8/

Thank you for the awesome service and upfront pricing. I love my maxima and will be in the market…read morenext year for my son. Thanks again C. Hicks

beware!!!!!!!! the only reason i gave it a one star rating is because there was no lower score…read moreavailable. in my opionion, i would rather walk than to buy from these people. aviod this place at all cost. a deal, a hand shake, and cash in hand means nothing to them. after agreeing on a price, sealed by a hand shake, going through the trouble of going to the bank to get cash, not a loan, cash, then returning to the business, we were greeted by our salesman with these lame words.... "ive gotta have $1700 more than what we agreed on". he thought he coulld bully us into purchasing the vehicle at a different price than was agreed on. what an idiot. and this persons title is "senior sales consultant" ????? now that speaks volumes of what kind of business this is. we were simply lied to. i see no morals or honor and certainly would not recommend doing business with this shady establishment ever.

Less than 2 weeks, it won't start. Lemon…read more Not happy , manager is is rude, they was supposed to make sure the visor was fixed. Let's be clear made is utterly impossible for me. Day 3 engine light is on . Today, won't start. Beware who you buy from Trusting smiles, hides a crook.

I wouldn't have even put 1 star if it didn't make me. Hands Down WORST experience ever. Not…read morefriendly, will not work with you, selling cars for a price way higher than what the car is worth and the car is always gonna be a piece of sh!t that will break down on you multiple times before you've even had it a year. Unfortunately took my business here and wish I would have taken it else where. They have screwed everybody that's every stepped foot into their office.

On this trip - (breaks, lube chassis, balance tires) I was fairly annoyed between the service…read moredepartment and whoever it was at Boswell that made my appointment. I was pretty detailed in what I wanted done. None of that was received by the service department and spent about 10 minutes discussing it when I arrived. I needed to drop my wife back at work right away and just made it seem inconvenient. Once I was gone the service adviser later called me and asked about random services that printed out with the sheet to get done. I.e.: engine coolant flush, replace spark plugs and replace fluids. Josh did a good job of catching these, otherwise I think I would have had some free fluid and plugs... The more baffling part is I never asked for any of this, and why would anyone do this at 60K miles? I have no issues with plugs, misfiring etc.... I would like the appointment people to care a little more about what I am saying and actually listen. If I have another experience like this I can take my business to Child's Automotive down the road, who will do the job better and cheaper (and oem parts if I want). Josh did a good job making sure parts were not put on without my knowing about it. Kudos to him for that. Edit: Upgraded my review to 3 stars. Josh in the service department provided 5 star service, but the extra stuff I didn't want with the miscommunication between the service and appointments department (perhaps they are the same department..) was not helpful. First time I met Dan the service manager there, he came off rude, this time he seems like a real nice guy.

A couple of days ago I went to buy a new Accord. Got the price and monthly payment I was…read morecomfortable with. Then came the finance office experience. The guy trying to up sale me the extended warranty was in a word an a ss. I left without buying the car. I have purchased many car in my life and never had such an aggressive condescending jerk who would not take no for an answer. He talked to me like I was a stupid child who just did not know what I needed. I have never bought the up sale extended warranties on anything. The extended warranties is where the car dealerships make lots of money. Its a new car if Honda doesn't honor the warranty on a new car guess I have purchased my last Honda They will never get my business again.

Okay 1st - I gave 2 stars because the Salesman was nice helpful and our first new vehicle purchase…read morewent smoothly -- A jeep 2025 rubicon with 44 miles on it! We asked salesman bout service dept. he said was excellent and nice !! 2nd- he got nice part right but when I brought my jeep in for we owe you.. the service tech not help and had to walk up to service desk !! That's not problem I left jeep that morning! No call no info on car so I call it's 4:30 pm and the mechanic hasn't even started still working on another car from other day ! So I go pick it up second apt 7am drop off get call they can only put on running boards there's parts missing out box for winch. Now here's third apt. No call no nothing same as first and now they upgraded with some steal number I didn't even want wire connection exposed to elements looks like crap! When I asked for my old part it became problematic. I explained I just purchased new vehicle the parts are mine and they are under the warranty and salesman said they only work with their parts and warranty!! Since rails was new if needed I could have them put back on for crawling!! Well got the rails not original bumper. But they tried to make it right and put this poly coat on car ! Well they didn't get it all off ! It's on trim it's on soft top omg ! But sad part is I was born and raised here for 49 yrs and had a jeep before from time to tim whitehead and to me that is was the only dealer with good customer and service and service dept ! I just can't believe it was so hard to get new jeep in for new parts and get the run around as I did and then act like I was the problem !! But want to say thanks to the smooth over man Richie who tried but no one from service or Richie came to explain the winch or service preformed ! I thought that was the service rep job ! Seems to me to many people not doing job and no communication especially from dealership to customers. I'm tired as woman a local to be treated any different than if my husband had brought in jeep. It's 2026 and everyone should be treated the same! What a shame I now have to go to another city just to get fair treatment and communication on service if vehicle now we have 10yr 100.000 mile warranty and can't take it but to dealership ! Lord let next one be better . To the owner of mitchell I was customer with another vehicle before you moved off Rucker blvd. And service was great but this no thank you. You need to do review or ask customers what's going on this is crazy ! To much for new purchase regretting ever purchasing Jeep now. To customers please call and check on your vehicles and ask questions because they don't volunteer information and if they do they lie tell ya what ya want to know or what they want ya to know . Good luck to their customers! Beware.....we didn't even have our jeep a month and this...and purchased from them ....if communication was better and the lies I .. no screw them im done . We done .

Less than five months ago I purchased a Jeep Compass from this dealership. A month ago, I paid over…read more$2300 for a new air compressor and transmission. The ""service" department stated I had a two year warranty on the new parts and would contact me before the end of business; however, three calls later I am still in the dark!

Thank you to Mitchell Nissan and Jimmy King. What a wonderful experience buying from them. Nicest…read moreand most helpful people. Service and quality second to none.

This review is coming from a long time customer. I had always used Ross as my "trusted" salesman. I…read morecalled him and was completely humble and honest that I was going through a hard divorce and I wanted to take my name off a car as a cosigner, "however if she could not get the car in her name I would stay on the loan. I told him this several times. Instead of telling her this, He called and told her that he couldn't get her approved on her current car so she would lose her car due to her credit "unless she signed for a car that has an $800.00 payment that she can't afford. These people used her youth and pushed her into a car beware of ross, john mitchell (owner) who refused to help or apologize with proven texts of all the salesman lies

Family was traveling through Georgia from vacation and vehicle started having mechanical issues, I…read morefound Franklin's Spring Creek Ford 10 miles away and 30 minutes before they closed. Service manager Hunter went above and beyond to ensure we were back on the road. We are so grateful for Hunter and his service team to get us back on the road after hours. 10 stars if I could give them out.

My family and I were on a trip to visit family in Colquitt and our diesel truck broke down on a…read moreSunday. We had to have the truck towed to this dealership and wait until Monday to talk to anyone. My husband talked to Don about 8:15 in the morning. By 9:30, Don called back telling us the truck was fixed! We so amazed by the quick service! The cost of repair was also very reasonable. We didn't feel as though we were being taken advantage of at all. In fact, it cost more to tow the truck than to repair it!

they were great. very knowledgeable and the repair was done by the next day. it even came in under…read morethe estimate. we will definitely be using them for our automotive repair needs in the future.