Stay clear if you are a senior citizen. First, car advertised on tru car was not available, was…read moretold I was going to get a great deal on a more expensive car. Price negotiated was never said to include my trade. Never saw a contract until I signed all paperwork believing that I got it for agreed price, when in fact it was more, because negotiated price included my trade!!! So as far as I'm concerned, I got ripped for 3500 ( and really I think my trade was worth more) . I filed with BBB, and am thinking seriously about complaining to the attorney general. Update: was called back in and they made it right. Therefore I am revising my review to 5 stars.

I have *never* had good experiences here in sales, but the service department has won me over…read more Scott Eckles in service is amazing. I had a nagging issue with my brand-new Tacoma and set up an appointment. Scott took it in and personally found the issue before I even made it back to my office. A quick fix and I had my truck (and my day!) back. Very pleased. Excellent effort and communications.

We recently leased a vehicle from VW Dothan and truly had a great experience - all credited to…read moreDebbie Somma. She was very professional to work with and very responsive to our budget and vehicle requirements. We appreciated her 'no pressure' approach and how quickly she made things happen - we were able to select our vehicle and get in and out of the dealership in about an hour. My compliments to Debbie, in all the vehicles our family has purchased or leased over the years at various dealerships - this was by far one of the best experiences. If you are interested in a new VW or a pre-owned vehicle and reside in the Wiregrass area - make sure you contact Debbie before going to any other dealership - she is that 'Good.'

Debbie was very kind, knowledgeable and made shopping for a new car less stressful. She also wasn't…read moreyour typical salesperson. She listened to what was I looking for and answered all my questions

I cannot recommend the sales team here enough. They make the whole process incredibly professional…read moreand easy. Communications are great and they share an "excitement" about your purchase. Tersea has taken care of my purchases for more than a decade and always goes above and beyond. You can't go wrong on the sales side here with Teresa, Adam, and Nick.

I've been contemplating writing this one star review but after my good experience with other MB…read moredealers I feel implored. I bought my auto during Covid. At that time dealers really had folks in a tizzy and quite honestly it was a situation to even get an appt. Looking back I feel terribly taken advantage of and the sales person was not completely honest. I was told the car was backed into something by the previous owners daughter and that there was no damage to the backend nor an insurance claim turned in. When I went to trade my MB this year I was told the auto was in a front end collision in Florida and had reported damage and a claim. I went back thru my paperwork with Dothan MB and found no remark of this nor the CarFax, which I was told that day they were having issues with. As well when I purchased the auto I was told 4 new tires were put on. About a year later after little driving it and regular maintenance, I was told I needed 2 new tires. I did get a bit heated with the service manager and they relented and shared the tires put on at purchase, we're "newer" not new at purchase. Begrudgingly I bought the 2 new tires. Due to the new tire comment and no callback when the tires arrived, they did waive the install and service tech fees. A top all the dishonesty there service managers are terrible arrogant and many of them don't drive a Mercedes. That says it all!!! I'm deeply saddened tge owner continues to take advantage of the community, as described by me and others on this app.

I began looking at the Ford F150 pickups, both new and used, at the Bondy's Ford main dealership…read more about four months ago to upgrade from a 2002 Ford Ranger with 220,000 miles. Scott Carter came out to assist me and diligently continued to maintain contact with me during my extended search for the right unit that matched my needs and desires. He notified me numerous times of trade-ins that might be the right fit. Last week the perfect match was found at the Bondy's South location. Throughout my search, Scott was friendly, courteous, easy and pleasant to talk to, and made me feel that meeting my needs was important. Based on my experience over the past few months, I would highly recommend Scott Carter to anyone looking for a vehicle at Bondy's Ford. The finance manager, Dewayne Kennedy, was also very helpful in obtaining the lowest interest rate possible and completing the financing process.

Daniel was very helpful, great customer service and I left very satisfied with my purchase. 10/10…read morerecommend

this is my second time doing business with Bomdy's Ford in Lincoln in Dothan Alabama. Lawrence…read moreKeener was my sales consultant both times. I must say I'm very satisfied my experience experiences and how they recommend Lawrence at Blondy'a!

Rude and not helpful in any way. Now I remember why I stepped away from FORD years ago. The service…read moredepartment IS SO RUDE AND UNINVITING. I pull up and no one is there to greet or direct you. When you walk up to the desk it's not even a Hi or good morning how can I help you. It's do you have an appointment, go to that desk. Then I stand there in front of the guy and he doesn't even look up or say, I'll be right with you.

I just drove down to Bondy's from Decatur, GA on MLK day to purchase a used car on their lot (and…read moredrove back that same night). Since I originally found the deal on autotrader.com, I had email contact with their customer service reps, Courtney and Anna. Both were helpful, and Anna went through the trouble of talking to the manager to get their final offer price with taxes included to tell me over the phone before I decided to drive down. Chris Prather was the salesman who helped me with the test drive and purchase. Professional, friendly, and knowledgable, he made the buying process very smooth. Because I traded in my old car, I had to wait a while for an appraisal to be done. Everything was done fairly, and out in the open. They go through a carfax report with you, as well as a kelley blue book report so that everyone is clear on where their offer price is and how/why it's relatively reasonable. Growing up in the 80's and 90's, going to car dealerships was always a pain because you felt like you were always being ripped off in one way or another because you couldn't see certain costs incorporated into the final price. It's so much better working with dealers like Bondy's. No nonsense, friendly, open, and relatively efficient. (I did end up spending about 4 hours there). The finance manager was even named Michael L.....same last name pronunciation, but different spelling. :-) If you're buying from out-of-state, make sure you bring your title and registration! :-)

Really a great experience buying a car. Greg Bass, Steve Winiarski and the team were duper helpful,…read moreand stayed within our budget, instead of pushing us upwards, like many do. It was fast, fair, and not the usual dealership game. I appreciated that they showed us the car features, various extended warranties and allowed us to make informed decisions. Overall, a really great experience/.

Scott and Dewayne were the best!!! If you want the best buying experience, you really want to chose…read morebondys south in Dothan!

Not quite sure what all the negative reviews were about on Dothan Easy Finance. I have found them…read moreto be a great used car dealer. I bought a 2006 Dodge Dakota from them a few days after I bought it it developed an issue where it wouldn't start yes the vehicle was bought "As Is" but the service manager quickly had it towed back to their shop and fixed at no cost to me. I have now been driving my truck nearly a year problem free! So if y'all need a reliable vehicle and your credit isn't the best like mine was after a natural disaster.. Go see Dothan Easy!

We got sold a lemon and after only having it three months they get us to pay to fix the car only…read morefor it to break down three times getting home. Didn't have anything they wanted to trade in and problem wasn't resolved. Was up there for five hours.

CarMax went out of their way to accommodate us when buying a car in Dothan. We found this car on…read moreline in Montgomery and drove down there because this car had unbelievably low-car mileage. 12,000, believe it or not, on a 2017 GMC Terrain. It was well worth the trip and we would do it again Our sales agent was very professional, and we had a grand experience with your company.

Our second car from Carmax in 10 years, We traded in Vera the Volvo for Nadine the Nissan. We…read moreshowed up with our research, walked the lot, added a few more to the list. We ended up just driving a couple of vehicles. Garrison took care of us, was encouraging, honest and polite with a sense of humor. Sure the whole escapade took a long time and that's down to us the buyer not the seller. We got a great deal and walked away happy buying the Nissan which was the first on our list. Show up organized with all the paperwork you need for financing and transfer and it will be a breeze.