I just drove down to Bondy's from Decatur, GA on MLK day to purchase a used car on their lot (and drove back that same night). Since I originally found the deal on autotrader.com, I had email contact with their customer service reps, Courtney and Anna. Both were helpful, and Anna went through the trouble of talking to the manager to get their final offer price with taxes included to tell me over the phone before I decided to drive down. Chris Prather was the salesman who helped me with the test drive and purchase. Professional, friendly, and knowledgable, he made the buying process very smooth. Because I traded in my old car, I had to wait a while for an appraisal to be done. Everything was done fairly, and out in the open. They go through a carfax report with you, as well as a kelley blue book report so that everyone is clear on where their offer price is and how/why it's relatively reasonable. Growing up in the 80's and 90's, going to car dealerships was always a pain because you felt like you were always being ripped off in one way or another because you couldn't see certain costs incorporated into the final price. It's so much better working with dealers like Bondy's. No nonsense, friendly, open, and relatively efficient. (I did end up spending about 4 hours there). The finance manager was even named Michael L.....same last name pronunciation, but different spelling. :-) If you're buying from out-of-state, make sure you bring your title and registration! :-) read more

I went in for a simple tire rotation. The staff weren't friendly at all or communicative about services. I noticed after my tire rotation that my car drifted slightly to the right so I took it back in for them to check it out. Instead of communicating that they felt my car had no issues, they then performed a service on my car without my consent. when I question staff member Corey Blalock as why they put the tires back to how they were pre-service I was given different reasons. First he said it was because my tires were unevenly worn.( I have a 2025 nissan Sentra that had less than 5,000 miles at the time of service.) Then he stated it was because of the uneven roads of Dothan. When I questioned why they would put them back after I paid for the rotation, he stated they "fixed the problem/complaint I had"(leaving me to believe it was done out of spite because of my "complaint".)Then when I further pushed the issue about it, I was met with a condescending-attitude, with him stating that he could've charged me for a service I was unaware of and how they switched them back for "free" as if they were doing me a favor. He was not helpful at all and I could tell he did not care to fix the issue and I left without the issue being resolved. read more

Really a great experience buying a car. Greg Bass, Steve Winiarski and the team were duper helpful, and stayed within our budget, instead of pushing us upwards, like many do. It was fast, fair, and not the usual dealership game. I appreciated that they showed us the car features, various extended warranties and allowed us to make informed decisions. Overall, a really great experience/. read more

We recently purchased a used Jeep Wrangler from Bondy's Nissan, and I was extremely pleased with the entire experience. I did my due diligence, I was prepared for the sales tricks that dozens of websites warn you about. And since it was a pre-owned vehicle, I was especially ready for anything. It turns out I didn't need to waste my time reading the 'horror' stories about dealing with other dealers. The entire process at Bondy's was extremely easy, the pricing was great, and there were none of the 'tricks' that you hear of with other dealers. Steve was a fantastic salesperson, Duncan was great to work with, and I'm very happy with my 'retirement' gift. When it comes time to replace another vehicle, we'll come to Bondy's first. And I'm confident that we won't need to go anywhere else. read more

I had no problem with the purchase of my vehicle, but I do have a problem when I was told because I didn't have but one key fob, that THEY would pay for another one. I tried several time to get one through the person that comes to their shop on Friday. I even agreed to meet the guy on a Wednesday, which we discuss prior to me coming to Dothan. The Locksmith was never available, so I went someone else to get the fob, mind you they said hey would pay if I found someone to do it. Tell me why when I got the key fob done and I paid for it and sent them the invoice for reimbursement, they only paid me a THIRD of what I paid for the fob. THEY JUST LIED, THEY DIDN'T REIMBUSE ME THE FULL AMOUNT. Then had the nerve to say I should have had it done with them. Tell me how when the guy was never available. read more

Steve Winiarski is a gem. Duncan in finance . Steve show me about the different features about the 2025 Rogue.

Bondy's service department is unprofessional. They will no accept responsibility for repair they did on a vehicle. The part they installed came loose and almost caused an accident. read more

Bondy's replaced our engine with another engine they rebuilt. They said it has a 12 month 12,000 mile warranty on their work. In just over 5 000 miles the engine locked up. Now they refuse to even return our calls. read more

Bondy's Nissan - Hose to air filter was broken by tech, and placed against the filter. Radiator no longer hold coolant, seeps out when motor is running. - Car Dealers Near Me - Dothan, Alabama

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Scott Carter and Jayme Lemon were great to work with. We felt like they were honest and easy to talk to. We absolutely love our new car! They worked hard to get us approved and we appreciate their efforts! We highly recommend Bondy's Nissan! read more

Bondy's Nissan - Car Dealers Near Me - Dothan, Alabama

Family & I had a great buying experience. Talked with Katherine on phone about a vehicle, she set me up with Christian. Both were nice, knowledgeable & they went the extra mile to make my buying experience simple & pleasant. Can't say enough about them. Jayme in finance was great as well. Thank you team Bondy's Nissan! Go check them out. read more

Only service department I can go to as a women and feel taken care of and I know they wouldn't send me out in anything but a safe vehicle!

This service department can't perform a simple alignment. Don't trust them for anything else. I brought my van in for service and was told that it was time for an alignment (it was driving just fine and not pulling to one side of the other). I let them do it...what a mistake. After they performed the "alignment" the van was pulling hard to the left. I brought it back, they kept it for 2 more days and didn't do a damned thing. They told me that the suspension in my 4 year old van was worn out and needed replacing and they couldn't align it. When I receive the paper work for the "service" the reason for the bad alignment was written out as bad tires. My tires were brand new. So, they lied to my face or they lied on paper...either way, they lied. I took my van to another dealership when I moved away from god forsaken Dothan...and what do you know...perfectly aligned, no lies about suspension or tires. Just a van driving perfectly straight. Bondy's Nissan is a liar and incompetent service tech infested dealership. Avoid at all costs. read more

Christian at Bondys Nissan is great. Go see him for your Nissan needs. He will treat you right.

I don't think I'd recommend no one to Bondy's Nissan in Dothan, Alabama Everyone there, accept our final salesman act as of they were loss. No one knew nothing. We spoke to several different people in sales. They were all confused. They don't try to work out the best deals for you. They kinda just throw things together. Not a good look for this company.... read more

Heather Arnoni was very helpful to our family. My truck was in the shop at another dealership for almost two months with no repair date in sight. She helped us navigate the nightmare and offered to purchase our truck. I feel very comfortable recommending her for all your car buying needs. read more

KT, My sales person, was awesome! He went over every detail as well as made sure I knew how everything works on my new car. He and the manager made the whole process easy when I feel like car shopping is overwhelming they made it a cake walk. Would definitely recommend Bondys to anyone. Ask for KT he is awesome. read more

So now I have one bad thing to say about Bondy's Nissan. I was called by one of their associates telling me that if I put a review on yelp or google I would get a $25 gift card. I believe the lady I spoke with was named Ashley. I did as requested and what I have posted was truthful. I received the "gift card" in the mail as promised but it turns out it is a promotional card and has fees. I was not told any of this. I am very dissatisfied with this deceitfulness. read more

Bondy's Nissan - Car Dealers Near Me - Dothan, Alabama

My car window motor and regulator had gone out on it. It's crazy because they've gone out about a month a part. It's a Hyundai vehicle. Usually it takes a few weeks for an appointment at my dealership. So of course I was so impressed that Nissan took my car Saturday and it was ready Monday afternoon. Not to mention saved me over $200 compared the 2 I had replaced at the Hyundai dealership. Friendly and fast service, I'd recommend a friend or family member. I'm for sure returning for future repairs and service. Keep it up Nissan you have my business. read more

We came all the way from De Funiak Springs. We was greeted by Duncan Mills. He was very knowledgeable. He showed us the S550 that we was there for. He handled everything as a true professional. Also, Lew Harris, business manager, was great. Very smooth transaction. We would highly recommend this dealership. read more

First off... go see Shannon! Super relaxed, friendly, informative, and patient. This was my first time buying a car and she helped me with everything! I was there till a little after closing and they never rushed me. They were all so patient and I completely enjoyed the car buying process through Shannon! I highly suggest buying a Nissan in general but I definitely think this is one of the best places to go! Love my new Nissan Rogue! read more

I really appreciate their business, the salesperson I had was great he took care of me every step of the way and make sure all my needs were met. So thank you Andrew for your business and being a great salesperson. read more

New beautiful building. Been twice just to test drive cars and the people were quick to get me keys and not strict on letting me drive. Not too salesy either which I can't stand. read more

Spent the afternoon with them three hours for an oil change, didn't expect to spend my day off in a waiting room at a car dealership for an oil change. Not acceptable! read more

We bought a car from them less than a month later it had engine issues. we went in to see what could be done about it and was told it is going to take 1100 dollars worth of work. then less than 3 months later we are having to replace a key fob for the car also something else is messing up. I will never by another car from this place read more

If I could give 0 stars I would. Bought a brand new 2017 rouge sport after 4 months the paint is chipping off and I was told it is not a factory defect so Nissan would not fix it. read more

Bondy's Nissan - Car Dealers Near Me - Dothan, Alabama

I have always had a good experience with Bondy's Nissan. Paul Nick and Cortney in the service department has done a great job in taking care of my car. Bondy's are a little pricey on service and parts but the staff there have always need super nice. read more

It's actually more like 2 1/2 stars. I bought a used car Nissan Rogue Sport from Bondy's Nissan on 5/21/2021. On 7/6, after driving from AL to ME for the summer, I took it to a dealership nearby because I was having trouble starting the car. I was told the battery needed to be replaced. They also checked the brakes & told me the rear brakes are at 3 mm (should be 8) & needed to be replaced. After an angry call to Greg West, sales manager at Bondy's, they agreed to reimburse me for the battery but not for the brakes. He admitted to me that at the time of sale the battery was "marginal" and the brakes were "in the yellow". I was informed today (7/13) that the check is in the mail and they still refuse to do anything about the brakes. I have also requested a copy of any pre-sale inspection that was done but so far have not received a reply to that request. I was also told the reason my rear windshield wiper didn't wipe was because someone neglected to remove the plastic cover on the wiper blade & I will have to replace the wiper arm because it is loose. By the way, I love the car. It drives like a dream & gets great gas mileage. I'm just not happy about what amounts to neglect in prepping the car for sale. read more

I was in the market to buy a car for the first time, and had been to numerous dealerships in Dothan. None of them had what I was looking for. I decided to try out Bondy's as a last ditch effort before I had to find a car in another location. As soon as I pulled up, TK was able to direct me to a number of cars that were within my price range and seemed to be very reliable. I finally settled on a 2014 Hyundai Sonata because it was well within my price range and drove like a dream. Although the paperwork was a bit of a hassle (I probably just don't like paperwork), I was able to leave the lot with a car that I can depend on. Thank you Bondy's! read more

I already wrote a review about how I found it exasperating when turning in a lease vehicle to Bondy's Nissan in Dothan, AL. Well, I have an update. I have leased up to six vehicles in my time and just turned in a Nissan Rogue SL with only 15,000 miles on it (of a 36,000 miles lease) to Bondy's. It was also in perfect showroom condition. Well, yesterday, I received a BILL for $400.00 from Nissan as a DISPOSITION FEE on the vehicle. So watch carefully for these sneaky tricks to make more money from the customer on a lease arrangement. I should have caught it in the original lease contract. If I had, I would not have accepted the vehicle. As a result, I plan to never go near a Nissan dealer in the future and tell all of my friends and associates about the so-call Disposition Fees. The car was in perfect condition and I had to pay $400.00 just to drive it back on the lot. What a ripoff! No other dealer required me to do that. read more

General Manager doesn't believe in service after the sell and has ruined how we feel about the Bondys family of dealerships. We bought a new vehicle (2017) and it has had all electrical system replaced (radio, nav, etc) and is now having work on the transmission (30k miles only) which has put me out of a vehicle once again. Yet This GM feels no responsibility to provide us with "like" transportation while it's being repaired. Our time, our money and our being inconvenienced is of zero consequence to him. Our hands maybe tied at current, but one thing is certain, we would never buy from any Bondys dealership because of him and our experience. Buyer beware, as long as all goes well you may have a good experience here, but if you end up paying over 40k to drive a lemon like us, you will see a much different side. I plan to continue to make people aware of the true side of doing business here to hopefully save someone else the headache we are enduring. Oh and in case you're reading this and wondering, they have done all service to our vehicle since purchase and continue to "patch" it back up til the next visit. That being said, the GM is truly the worst person I have had to deal with in what should be a professional setting. If you think he will care about you and your business, make no mistake, he will only care about getting you to buy to help his paycheck. After that, good luck! there are some really good staff there, but their hands are tied to help. I can honestly say he is the only one we have had a horrible experience with which is sad since with his position he should be the one wanting repeat business the most. Today I felt lower than low and regret the day I decided to buy from here. Buyer Beware!! read more

I had previously thought Bondy's was a great dealership (other than the service department). I can now tell you that they lie to you to sell you extras during the car buying process. If you are unlucky enough to actually have to use these things watch out and expect to have to put money out! I purchased the GAP insurance and unfortunately had an accident that totaled the vehicle. I was told that the GAP would cover anything that the insurance didn't cover. It was a flat out lie! They tried to say it was my insurance companies fault but the bottom line is they lied to me. I asked them to cover the 700.00 that the GAP did not pay and the general manager said he would give me 700.00 if I purchased a vehicle. I told them we weren't replacing the vehicle and he said that was the only way he would do it. He acknowledges that they were wrong by offering to write me a check but only if I buy another car. Bottom line is they did not disclose what GAP would not cover and the document that was signed does not tell you either. I am very disappointed with Bondy's Nissan and it's management. I had always recommended them but now I will never recommend them again. Also they pay you to write a good review for them which makes me wonder about the honesty in all these reviews. read more