‼UPDATE ‼
I felt I needed to come back and update my review now that I've had my BMW for a few months. When I purchased it, I was told all needed repairs were made. However, within just the first week I noticed issues with the hoses where a clamp wasn't even tightened correctly, it could have caused so many problems! A mechanic had to fix this on the spot.
From there, it has been one issue after another. In less than 4,000 miles (mostly just regular trips around Auburn and Opelika and one tripntobmybDr. In Birmingham), I've had to take care of an oil change, refill low brake fluid, purchase and replace both front and back brakes and rotors and also the sensors. buy and install a new battery, replace a front headlight and a rear taillight, and now the front right headlight housing has melted because the bulb doesn't stay in place--something clearly broken long before I bought it. And i contacted them in May aboutthe housing unit and of course they completely jgnore me.
The most alarming situation was on my way home from Birmingham when my back tire was failing and nearly fell apart. Thank God a man in Alex City waved me down before it turned into a terrible accident. Not only did my car not come with a spare tire, but it also had no jack and requires a specialty tool that wasn't provided either. When the bad tire was removed, it literally split apart in my daddys hands. I'm lucky and blessed nothing tragic happened.
When I contacted the dealership, I was told this was just "normal wear and tear." And also she (Angel Niday) talkednro me like i was Stupid! about the milage lol. Of course I had to do the Math to make her understand. With so many issues appearing in under six months and under 4,000 miles, that explanation doesn't match reality--it feels misleading and unsafe.
What I thought at first was a great experience has unfortunately turned into disappointment. Cars should not require this much major work so quickly after purchase. That's not wear and tear, that's cutting corners.
PEOPLE! HAVE A SEPARATE MECHANIC THAT YOU CAN TRUST LOOK AT IT BEFORE YOU MAKE THAT PURCHASE!
‼Original‼
I want to EXPRESS how absolutely satisfied and grateful that I am with Dothan Luxury Motors! Especially Twon Foster in Sales with assisting with the sale of my new vehicle.
This was absolutely the BEST and EASIEST moment that I have ever experienced in purchasing MY BEAUTIFUL BMW and YALL...I did it all from the comfort of my own home in bed two hours away. I totaled my Honda in November and still owed on it. But being I'm on a fixed income from disability I had to file for bankruptcy because I couldn't afford two car payments at the same time However, I received a letter from Jason Moseley saying he could get me in a car with me just filing bankruptcy and even before the meeting with the creditors. And he did just that. I saw what I wanted and I applied online, got a callback from Jason to explain my situation. He connected me to Twon where he proceeded to get my information and tell me what all he needed. But being me, I aeady had most of it together. Finished it up and it's sent back to Jason. He finalizes all the paperwork,gets it cleared through the bank. I then signed everything from my iPad.
Pay my Down payment. Then I speak with the lady from the bank to make sure everything is in order. The next morning Twon delivered my beautiful BMW to my home and I couldn't be any happier.
I also want to add a little to this just to really acknowledge and appreciate ALL the help, hard work, and dedication that Jason Moseley the financial Manager has put into this sale. He knew how much I wanted this BMW and wasn't going to let me down!
And he didn't along with everyone one else in the background working their magic... read more