I just drove down to Bondy's from Decatur, GA on MLK day to purchase a used car on their lot (and…read moredrove back that same night). Since I originally found the deal on autotrader.com, I had email contact with their customer service reps, Courtney and Anna. Both were helpful, and Anna went through the trouble of talking to the manager to get their final offer price with taxes included to tell me over the phone before I decided to drive down. Chris Prather was the salesman who helped me with the test drive and purchase. Professional, friendly, and knowledgable, he made the buying process very smooth. Because I traded in my old car, I had to wait a while for an appraisal to be done. Everything was done fairly, and out in the open. They go through a carfax report with you, as well as a kelley blue book report so that everyone is clear on where their offer price is and how/why it's relatively reasonable. Growing up in the 80's and 90's, going to car dealerships was always a pain because you felt like you were always being ripped off in one way or another because you couldn't see certain costs incorporated into the final price. It's so much better working with dealers like Bondy's. No nonsense, friendly, open, and relatively efficient. (I did end up spending about 4 hours there). The finance manager was even named Michael L.....same last name pronunciation, but different spelling. :-) If you're buying from out-of-state, make sure you bring your title and registration! :-)

I went in for a simple tire rotation. The staff weren't friendly at all or communicative about…read moreservices. I noticed after my tire rotation that my car drifted slightly to the right so I took it back in for them to check it out. Instead of communicating that they felt my car had no issues, they then performed a service on my car without my consent. when I question staff member Corey Blalock as why they put the tires back to how they were pre-service I was given different reasons. First he said it was because my tires were unevenly worn.( I have a 2025 nissan Sentra that had less than 5,000 miles at the time of service.) Then he stated it was because of the uneven roads of Dothan. When I questioned why they would put them back after I paid for the rotation, he stated they "fixed the problem/complaint I had"(leaving me to believe it was done out of spite because of my "complaint".)Then when I further pushed the issue about it, I was met with a condescending-attitude, with him stating that he could've charged me for a service I was unaware of and how they switched them back for "free" as if they were doing me a favor. He was not helpful at all and I could tell he did not care to fix the issue and I left without the issue being resolved.

Debbie was very kind, knowledgeable and made shopping for a new car less stressful. She also wasn't…read moreyour typical salesperson. She listened to what was I looking for and answered all my questions

The new management and service team is absolutely amazing. communication and service is so much…read morebetter now. will be returning to have work down on our car from now on!

We had to go inside to ask for help, that's fine, but they seemed bothered by us and we're kind of…read morerude. After asking us some questions we were told "uh maybe a Camry or maybe a Kia" as our options to look at, meanwhile the lady there was shaking her head about it. After awkwardly standing there thinking we'd be shown maybe a Camry or maybe a Kia we walked outside to try to look ourselves. No one came out to show us which cars and we had no way of knowing since there were several Camrys and kias. Car shopping is stressful enough so there's no way I'm going to waste my time confused and feeling unwelcome. Very disappointed because there were some nice vehicles and seemed to have good reviews. Must not be too motivated to sell, but we were definitely motivated to buy today.

Wonderful place to work. We always strive to help our customers get in there dream car. Owners are…read morevery nice people.

Now Cheeks automotive repair . Drove up and vehicle fixed and drove away . Great serviceread more

The shop is kind of hidden in the back, so you don't see it when just driving by, but you really…read moreneed to seek them out. Honesty, expertise, and extra care (like making extra-sure that nothing goes wrong in a tow). They explain everything, not leaving you to guess what they're doing. They're working with me now to restore an old Camaro, since they were willing to provide a place to house the vehicle while doing repairs over time. If you need a tow, just contact these guys. You will get a quick response and won't be overcharged.

I was in a tough situation and needed help immediately, both gentlemen that were working came to…read morehelp and got my issue taken care of right away. would recommend to anyone stopping through!

We really enjoyed the experience. No pressure, great conversations and financing was pretty quick…read more Thank you Hoss for helping with our purchase!

I went in, told them what I needed, what I was looking for... easiest car deal, I have ever done....read more

They are the best! They are fast, reliable, and great at what they do! They know the true meaning…read moreof customer service!!

DO NOT GO HERE. I took my car to get my AC compressor replaced and was called an hour later saying…read moremy valve gasket and belts needed to be replaced because the valve gasket was leaking oil onto my original AC compressor. I went ahead and did that come to find out they left a bracket off that was hanging and hitting the new AC compressor and was told that my valve cover had a small crack on the top but it didn't go all the way through. Turns out that was a lie because the valve cover is now leaking oil to replace the AC compressor the valve gasket and one belt they charged me $780. I WOULD NEVER TAKE ANY VEHICLE HERE FOR ANY REASON. i wouldn't even trust these people to clean my car. ridiculous that they also wouldn't fix their fuck up.

West Side Auto Care was amazing, and the service was unbeatable. My Equinox was making a racket…read moreunder the hood, and come to find out my AC compressor was going bad. I gave West Side Auto a call, and told them what was up. I dropped my car off this morning, and it was fixed and ready by this afternoon. I was so impressed!! I will definitely be using them in the future for any car issues.

I'll add my voice to all of the positive reviews of West Side Auto Care. I've had them work on two…read moredifferent vehicles, some was maintenance and some was repair. Their prices were fair, their quality of work was top-notch, and they had all of the work done on-time with no surprised. I'm extremely happy to have found a locally owned shop that I can take my vehicles to with confidence. There's an old saying-if you want something done right you have to do it yourself. That's not true with West Side Auto Care. If you want something done right, take it there and it will get done right.