Family was traveling through Georgia from vacation and vehicle started having mechanical issues, I…read morefound Franklin's Spring Creek Ford 10 miles away and 30 minutes before they closed. Service manager Hunter went above and beyond to ensure we were back on the road. We are so grateful for Hunter and his service team to get us back on the road after hours. 10 stars if I could give them out.

My family and I were on a trip to visit family in Colquitt and our diesel truck broke down on a…read moreSunday. We had to have the truck towed to this dealership and wait until Monday to talk to anyone. My husband talked to Don about 8:15 in the morning. By 9:30, Don called back telling us the truck was fixed! We so amazed by the quick service! The cost of repair was also very reasonable. We didn't feel as though we were being taken advantage of at all. In fact, it cost more to tow the truck than to repair it!

Really a great experience buying a car. Greg Bass, Steve Winiarski and the team were duper helpful,…read moreand stayed within our budget, instead of pushing us upwards, like many do. It was fast, fair, and not the usual dealership game. I appreciated that they showed us the car features, various extended warranties and allowed us to make informed decisions. Overall, a really great experience/.

I went in for a simple tire rotation. The staff weren't friendly at all or communicative about…read moreservices. I noticed after my tire rotation that my car drifted slightly to the right so I took it back in for them to check it out. Instead of communicating that they felt my car had no issues, they then performed a service on my car without my consent. when I question staff member Corey Blalock as why they put the tires back to how they were pre-service I was given different reasons. First he said it was because my tires were unevenly worn.( I have a 2025 nissan Sentra that had less than 5,000 miles at the time of service.) Then he stated it was because of the uneven roads of Dothan. When I questioned why they would put them back after I paid for the rotation, he stated they "fixed the problem/complaint I had"(leaving me to believe it was done out of spite because of my "complaint".)Then when I further pushed the issue about it, I was met with a condescending-attitude, with him stating that he could've charged me for a service I was unaware of and how they switched them back for "free" as if they were doing me a favor. He was not helpful at all and I could tell he did not care to fix the issue and I left without the issue being resolved.

Less than 2 weeks, it won't start. Lemon…read more Not happy , manager is is rude, they was supposed to make sure the visor was fixed. Let's be clear made is utterly impossible for me. Day 3 engine light is on . Today, won't start. Beware who you buy from Trusting smiles, hides a crook.

I wouldn't have even put 1 star if it didn't make me. Hands Down WORST experience ever. Not…read morefriendly, will not work with you, selling cars for a price way higher than what the car is worth and the car is always gonna be a piece of sh!t that will break down on you multiple times before you've even had it a year. Unfortunately took my business here and wish I would have taken it else where. They have screwed everybody that's every stepped foot into their office.

Debbie was very kind, knowledgeable and made shopping for a new car less stressful. She also wasn't…read moreyour typical salesperson. She listened to what was I looking for and answered all my questions

The new management and service team is absolutely amazing. communication and service is so much…read morebetter now. will be returning to have work down on our car from now on!

beware!!!!!!!! the only reason i gave it a one star rating is because there was no lower score…read moreavailable. in my opionion, i would rather walk than to buy from these people. aviod this place at all cost. a deal, a hand shake, and cash in hand means nothing to them. after agreeing on a price, sealed by a hand shake, going through the trouble of going to the bank to get cash, not a loan, cash, then returning to the business, we were greeted by our salesman with these lame words.... "ive gotta have $1700 more than what we agreed on". he thought he coulld bully us into purchasing the vehicle at a different price than was agreed on. what an idiot. and this persons title is "senior sales consultant" ????? now that speaks volumes of what kind of business this is. we were simply lied to. i see no morals or honor and certainly would not recommend doing business with this shady establishment ever.

I already knew what i wanted when I got there. 1 of 3 Trailblazers. It really didn't mater which…read moreone. Best deal sort of thing. I explained to to gentleman. I have a specific way i shop for cars. I do not do test drives. If I am at a dealership, chances are I have already driven one with a friend or family member. The salesman said the he wouldn't sell me anything. Then just very rudely and I quote "Bye". It was dehumanizing. I got in my car and drove to another dealership in Dothan. Put down 37,000 on a car I did not drive. Did it that very same day. Just thought someone should know.

Went to the dealership and purchased a used 2021 LTZ. On the way home a part blew off the truck…read more When I got home and realized what happened I called dealership. Didn't get a call back so called again on Monday was told the manager would call and he never did. I purchased the new part myself just to get the problem over with. After owning the truck for 5 weeks it is now in the shop getting the transmission worked on. I would not purchase a vehicle from this dealership. !!!! BUYER BEWARE!!!

I told this dealership I was out of town and that my wife would make a 3 hour drive the following…read moreday to look at a truck. The next day, as my wife was pulling in, the truck we were looking at was being parked by another couple interested as well. There was also another interested customer earlier that day, apparently waited to hit the bank to buy the truck. Albany Quality Cars had told both parties they had to wait on my wife to make a decision. In short, this dealership has integrity and morals that I can't say I have seen in all my car buying years. It was very admirable. I did not get a chance to meet them in person, but they were the nicest people over the phone and so helpful. My wife enjoyed her experience so much she wants to buy our next car from them in the near future! WE LOVE THE TRUCK!

I recently purchased a vehicle from Albany Quality Cars, and found the experience to be quite…read morestraight forward and easy. They treated me very well, were knowledgeable about the vehicle and I found good value in the price, a very pleasant experience. I would do business with these fellows again, without a second thought.