The thermostat in my Acadia went out and I was stuck without a vehicle. I called Matt in the…read moreservice department, explained the issue and he was able to trouble shoot the problem on the phone! Since it was stuck open I was able to bring it to the dealership. He had an opening and got the vehicle right in and fixed without an issue! You can buy a GM vehicle anywhere but when you buy here you also get a top notch service department! Bonus!!! Thanks Matt.

I already knew what i wanted when I got there. 1 of 3 Trailblazers. It really didn't mater which…read moreone. Best deal sort of thing. I explained to to gentleman. I have a specific way i shop for cars. I do not do test drives. If I am at a dealership, chances are I have already driven one with a friend or family member. The salesman said the he wouldn't sell me anything. Then just very rudely and I quote "Bye". It was dehumanizing. I got in my car and drove to another dealership in Dothan. Put down 37,000 on a car I did not drive. Did it that very same day. Just thought someone should know.

The service department here is not helpful in any way. Go somewhere else. Their parts guy however…read moreis phenomenal.

If I could rate them zero I would. I initially took my car in because of radio not working and AC…read morecycling on and off repeatedly. Well after a few hours I was notified the car needed 2 very expensive special parts for it to even run now. So not having alot of choices since now it won't run they installed said parts. Picked the car up about a week later and it appeared to be repaired. The bill was $2,700.00 After having a near stroke at the amount a couple of weeks go by and the car starts having a dead battery every other day. The AC stops working and the radio quits again. Its throwing 2 or 4 different codes and I call them and get told to bring it back and for another $145 they can run a diagnostic test on it. They were rude, crooked and basically did nothing for $2700 . I took my ar to another dealer a couple hours away and was told the said parts were not necessary and they fixed my car the correct way. Please think twice before using this repair shop unless you have money to waste. Very disappointed!!!!!

All of my dealings with Techway - Dothan have been positive, dating back to 2015. Most recently, I…read morebrought my motorhome in to replace existing steel wheels with Alcoa's, replace the step motor, replace the shore power plug, new windshield wiper blades, and a few other issues. As expected, I received the highest quality service from Dustin and the wonderful folks at this location. And to boot, they came in under the quoted price and the result is magnificent. I appreciate the good care and quality of service that I receive each time I come in. Bravo!

I was having AC problems in my vehicle. Techway diagnosed it and I ended up instead of just buying…read morea compressor the whole AC system to get a warranty for 36,000 miles for three years. They were finished quicker than they said they would which was great however I've been having some issues AC That it's not cooling down like it's supposed to I took it back in. They checked it says they recharged it less than a week later have the same problem have not been back yet to see what the issue is. This will have to remain a completion of this story in the next few weeks.

I cannot believe what I am reading in these reviews. Our 2013 Yukon XL broke down while driving to…read moreFlorida on Spring Break. Shannon sent a tow, stooped everything he was doing in the garage, sent a few guys to the auto parts store, replaced a drive belt and wheel, all in under an hour. Then, when presented a bill he said all we owed to him was $63 for the parts. He refused to take extra money for the tow, labor, anything. My four kids ran around his shop giving treats to his dogs while we waited too - they didn't mind at all. Then, to our complete surprise, that night after arriving in Destin my phone rings and who is it....? Shannon himself calling to check in and make sure we got to our spring break destination!! Being from Wisconsin we know what "Wisconsin Nice" is and if I didn't know Shannon was from Alabama I would've bet he was from Wisconsin. Our experience was 5+ stars all the way. God bless you my friend!

Shannon the owner is a LIAR! Would not recommend. Towed our truck to the shop and damaged it in the…read moreprocess. He agreed to pay for damages but now avoids all calls and emails. Do not do business with this company!