Our second car from Carmax in 10 years, We traded in Vera the Volvo for Nadine the Nissan. We…read moreshowed up with our research, walked the lot, added a few more to the list. We ended up just driving a couple of vehicles. Garrison took care of us, was encouraging, honest and polite with a sense of humor. Sure the whole escapade took a long time and that's down to us the buyer not the seller. We got a great deal and walked away happy buying the Nissan which was the first on our list. Show up organized with all the paperwork you need for financing and transfer and it will be a breeze.

A disaster from the start. Run, don't walk away from this place…read more They didn't inspect the vehicle before selling it and they displayed Incompetence at every level which is quite impressive. We went in to buy an suv from this location. We had a wonderful experience at a different CarMax in California so we were pretty sold on buying from the company again. Unfortunately, this decision ended up becoming a nightmare for over 2 months. Long story short - We bought the car and on the 8th day after our purchase, two engine/system problem lights came on. CarMax has a "warranty" so we took it in and the service person couldn't "recreate the problem" and the light would not go on again. I went to go pick it up, and yes you guessed it, the light came on again (in their parking lot). They kept it again and was baffled mostly because they are NOT a mechanic's shop. They did not have the proper equipment to run a diagnostic per Honda's specs and needed the correct machine to read Honda error codes. They finally took it to the Honda dealership in Dothan and they determined that an alternator plug was loose... they returned it to me convinced that there was nothing more they could do. 3 days later, my light came on again. I was already without my car for almost 2 weeks and was tired of dealing with their incompetence so I took it into Sam Boswell in Enterprise. $1,000 later out of my pocket, they replaced the alternator and voila! Everything was fixed. CarMax mishandled this on so many levels. They sold me a car without properly inspecting it and proved to be incapable of solving the simplest problem (corporate gives them no power to resolve problems) and we will never buy from them again.

We had to go inside to ask for help, that's fine, but they seemed bothered by us and we're kind of…read morerude. After asking us some questions we were told "uh maybe a Camry or maybe a Kia" as our options to look at, meanwhile the lady there was shaking her head about it. After awkwardly standing there thinking we'd be shown maybe a Camry or maybe a Kia we walked outside to try to look ourselves. No one came out to show us which cars and we had no way of knowing since there were several Camrys and kias. Car shopping is stressful enough so there's no way I'm going to waste my time confused and feeling unwelcome. Very disappointed because there were some nice vehicles and seemed to have good reviews. Must not be too motivated to sell, but we were definitely motivated to buy today.

Wonderful place to work. We always strive to help our customers get in there dream car. Owners are…read morevery nice people.

Not quite sure what all the negative reviews were about on Dothan Easy Finance. I have found them…read moreto be a great used car dealer. I bought a 2006 Dodge Dakota from them a few days after I bought it it developed an issue where it wouldn't start yes the vehicle was bought "As Is" but the service manager quickly had it towed back to their shop and fixed at no cost to me. I have now been driving my truck nearly a year problem free! So if y'all need a reliable vehicle and your credit isn't the best like mine was after a natural disaster.. Go see Dothan Easy!

I purchased a 2004 Chevy suburban just about two years ago and I noticed 30 minutes after the…read morepurchase I heard a tap they came from the NG I immediately took it back to Dothan easy finance they told me that I put too much oil in the engine but I didn't put any oil in the engine I must have complained about the tap for two years now they didn't help me fix the car and they told me that the owner recommended that my car not to be repaired at their shop I called Jason and Jason Wouldnt Come to the phone to tell me what the owner said all of their cars are junk as far as I am concerned and I wouldn't recommend them to my worst enemy

Bought a car but they have not sent paperwork so that the car could be registered in my name. Now…read morethey will not return text messages, calls or emails. Very frustrating and disappointing.

Stopped by and received amazing customer service. Very friendly and respectful. Put wlme into a…read morevehicle without any problems. If you're ever looking for a place to buy a car, suv, or truck, please come on out and visit. You will be very happy about your experience and live the vehicle you drive away in.

Less than 2 weeks, it won't start. Lemon…read more Not happy , manager is is rude, they was supposed to make sure the visor was fixed. Let's be clear made is utterly impossible for me. Day 3 engine light is on . Today, won't start. Beware who you buy from Trusting smiles, hides a crook.

I wouldn't have even put 1 star if it didn't make me. Hands Down WORST experience ever. Not…read morefriendly, will not work with you, selling cars for a price way higher than what the car is worth and the car is always gonna be a piece of sh!t that will break down on you multiple times before you've even had it a year. Unfortunately took my business here and wish I would have taken it else where. They have screwed everybody that's every stepped foot into their office.

Horrible I stopped at the Lemon lot today against my better judgement because I was interested in a…read moretruck they've had. The lady inside acted like she really didn't want to show me anything at all, so I stated I would like to look at and drive it she claimed I needed to fill out a credit app to do so. So I need to damage my credit and fill out an app just to test drive a car?!?! Yes and her exact words were, "Well I do not want to waste my time showing the vehicle if you cannot afford it." All I could do was laugh and walk out telling her never mind... I've never heard of that before! These places pray on people with poor credit or little income so I should have known better. Of course their main location would not answer their phone so I left a review of how I was treated, they then blocked me and deleted the review. wow

Thank you for the awesome service and upfront pricing. I love my maxima and will be in the market…read morenext year for my son. Thanks again C. Hicks

I began looking at the Ford F150 pickups, both new and used, at the Bondy's Ford main dealership…read more about four months ago to upgrade from a 2002 Ford Ranger with 220,000 miles. Scott Carter came out to assist me and diligently continued to maintain contact with me during my extended search for the right unit that matched my needs and desires. He notified me numerous times of trade-ins that might be the right fit. Last week the perfect match was found at the Bondy's South location. Throughout my search, Scott was friendly, courteous, easy and pleasant to talk to, and made me feel that meeting my needs was important. Based on my experience over the past few months, I would highly recommend Scott Carter to anyone looking for a vehicle at Bondy's Ford. The finance manager, Dewayne Kennedy, was also very helpful in obtaining the lowest interest rate possible and completing the financing process.

Daniel was very helpful, great customer service and I left very satisfied with my purchase. 10/10…read morerecommend

This dealership does not honor the Hyundai nation wide bumper to bumper warranty or the Hyundai…read morePlatinum Extended Warranty sold by Hyundai unless you purchased your vehicle from their lot. Service manager is rude and argumentative, this place is just a money grab disguised as a legitimate Hyundai dealership. BEWARE!

Excellent service department. We evacuated from our home in Bay County Florida due to hurricane…read moreMichael. Our car engine blew. They took excellent care of us honoring our warranty getting us a loaner car. Replaced our engine in record time. So courteous and professional. They went over and beyond what is required. Just can't really put into words how they were during our time of upheaval and stress.Thank you.

I called the dealership Dothan Chrysler about the tire promotion where if you purchase 3 tires you…read moreget the fourth one for $1.00. Talked with Mitchell in service and placed my order. Tires were delivered to the dealership on 11/05/2025. Made an appointment for installation on 11/07/2025 7:30 am. Arrived at that exact time and date. I was second in line at the service door. Drove in and met person to person with Mitchell. I asked how long it would take for installation and he said about one hour. So, I said I would wait. I told Mitchell to check the brakes. One hour later he informed me that the braked were fine. Waited another hour said the installation would be completed in about another hour. After a total of 3 hours the car was supposed to be ready. I did a walk around and noticed the rims were really dirty from the installation but let that slide. But then I cranked the car one of the tires was showing low pressure. Mitchell took the car and came bake in a few minutes and told me a speed of 40 mph was required to equalize the pressure. I asked if they took it for a road test and stated they did not have time because I had rushed the job. I said BULL and left. I began to notice something was not right about the electronic components. I drove home with 42 psi in each tire. Felt like I driving over bricks. The factory specs on the driver side door clearly called for 33 psi. I later discovered someone had compromised the system electronics. Headlights would no longer operate , dash lights were out, AUTOMATIC WINDOWS not working and other items gone batty. Sitting here writing all this information explains that someone had done this on purpose. I never put any pressure to speed up the installation, never said a harsh word to anyone but I had asked how much longer it was going to take. If that is considered rushing we are in two different worlds. Cecil Ard

a day ago NEW…read more Ordered a new durango had problems it came in I asked for my sales person to deliver for two days I was told if I wanted the 57k durango I ordered I would have to come into the dealership a pick it up myself they were to busy to deliver when I turned into the dealership a truck ran red light and we rolled over totaled my trade in after getting almost killed in front of the dealership it was delivered my new durango can't drive it until I get over concussion and cracked ribs this is the new day of customer service .