Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.

I used Computer Chimps for what I thought was a virus, but turned out to be an Xfinity connection…read moreissue. Henry quickly diagnosed the problem but then, to my surprise, began communicating with Xfinity customer service about the issue and worked with them to get my internet service re-established. Even if I had known it was an Xfinity issue, I would never have been as efficient and sure-footed as Henry when it came to getting them to fix the problem. Henry was a life-saver.

After spending forty years as a computer engineer, I thought I could change the keyboard in my own…read morelaptop. I ordered a new keyboard, looked at a youtube repair video, and realized that I was completely out of my depth. I took it to Wolfie who deftly disassembled the entire machine, discovered that I had the wrong keyboard, then built up a replacement with pieces from the old and new keyboards. This involved careful work on plastic pieces. The result has worked great now for a couple of weeks. I give Wolfie my highest recommendation.

Communication was off and on, but that's to be expected when chatting through a third party like…read morethe Yelp app. Once we hooked up, Wolfie(?) was concise and accurate about his pricing and the work I requested. It went well and I had my screen replaced in about an hour. This was on a foreign phone (Oppo Find N5, a fold phone not sold in the US) that 3 other shops declined to work on. Pricing was good also, so I give this repair service an AAA+++ rating.

My son's self-built computer stopped working after accidentally getting bumped. We couldn't figure…read moreout what was wrong, so we reached out to Scott at System N Software. He had it fixed the same day, within a matter of hours! Not only did he figure out what was wrong, he noticed a wiring issue that was causing problems with the graphics card and fixed that as well - all at a very affordable price. We will be reaching out to System N Software again anytime we have a computer issue!

From the owner: We know sustaining your home and business computer mainframe is important to you - Fitting you with…read morethe right systems and the right software that best meets your needs. We provide home or business networking installations that will help individualize your work space. We help to build stronger computer networking by providing advanced troubleshooting and resolutions to allow your computer units to run smoothly. And, we do custom builds - tailored to you. We're available for you and your technical support!

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

used their service twice. needed repairs are clearly…read morecommunicated and updated where needed. great communication

The owner got back to me right away and gave me good information about taking care of my computer…read more They were very generous in sharing information with me. I was able to find someone to repair it by taking it to them that night. So I didn't end up meeting this owner this time.

My 2012 laptop was running loud and slow; I didn't and couldn't get a new laptop right now so I…read moresearched computer repair and found Pace. They are still working during this pandemic. Told David my problem, he said he could install a new SSD and that would make it much faster and also clean out the fans and that would help with the loudness. Dropped my laptop off around noon and at 6 PM got a call it was complete! Picked it up the next day and wow, it's like a brand new computer! I don't use my computer for much... MS Office programs, internet, etc... but it boots up so fast now and all programs run optimally. Also, they have a lockbox and no contact servicing right now.

Honest, knowledgeable, hardworking. It is worth meeting them in the Jack-in-the-Box parking lot to…read morehand them your machine so that they can fix it. They make smart decisions in your favor, honor their commitments even when it takes thrice as long, and communicate far better than most computer jocks. Finding them has been an enormous relief. If they tell you a price, take it from someone who once managed the IT that enabled the management of ten figures of people's money: Pay what they ask and feel good about it. If you want to buy a new machine, pay what they ask. You will get fair value. I liked everything about them. Is it too bad they got out of the retail location? Sure, but these are the times. I'd rather have them as they are than anyone else with a storefront. I just hope they keep doing what they do.

I've been using Friendly Computers for six years and am always impressed with their efficiency and…read moreservice. Matt came over and put a new SSD in my desktop unit and it took about 30 mins. All programs were copied perfectly and now the machine flies! While he was here he also answered questions about Windows 10 and helped my sister with her fried laptop. They are extremely knowledgeable.

Friendly Computers was pretty reliable. Today, not so much. After making an appointment, last…read moreFiday, 03/30/18 and telling them the brand and model of my laptop, I was told a tech. would be out Today, 04/03/18 at approx. 1:00pm. At 1:45pm, I called, and asked where the tech was, as no one had shown up yet. The woman, come to find out, the owner, never made an appointment. But would send someone right away. He finally showed up at 2:45pm. I asked if he had the equipment to fix my memory limatations and was told he isn't trusted with stock, would have to take my laptop in to the shop and it would be there about a week. Upon examination, he advised disk replacement again saying he'd have to take my laptop to the shop with a week turn around. I advised him I could not be down that long and would have to seek another repair company. He then told me it would be hard to find someone else and threatened to take care of my attitude himself, at which time I demanded he vacate the property, then calling the police about him hanging around outside my residence and threatening me. Consequently, I write this review hoping no one else utilizes this company as it's not as reputable as it used to be a few years ago, when Frank Loomis worked there. I can understand why Frank left, now. The ownwer is a complete whack-a-doodle.