Very nice family-owned vintage guitar shop, Owner is very nice to talk to. Has a wide range of…read morevintage guitars

Founder, Al Lieberman, made Guitar Pickers a GREAT guitar music store. Consignment instruments…read morewere welcome. All that changed when Guitar Pickers was sold. Unfriendly owner, unwilling to help. Inventory has not been updated on website. It's so Sad that this Great Guitar music store has gone down hill. I miss it every day. Please come back Al.

What a unique Gem to downtown Mesa! The entire staff was extremely kind and knowledgeable,…read moreincluding the coffee bar! Yes that's right! You can get all your favorite drinks right here, made delicious, with the added bonus of searching or admiring the instrument wall. There's even a vinyl room in the back if you enjoy collecting. Definitely a must stop if you're in the area!

Great guitar shop in DT Mesa. My husband and I came in for him to check out some guitars. The guy…read moreworking at the store was friendly and chill. My husband was able to test play a few guitars. The coffee shop in the back looks cool but unfortunately was closed when we got there. We will be back to check that out! Probably the highlight of this store for us was the record player in the back that you can check out any of the used vinyls they sell on. Brought me back to my childhood. We want to come back and hang out with a cup of coffee while checking out some vinyls. Seriously- don't skip this place!

Amazing staff, very helpful and informative. I placed an online order for a used guitar at this…read morelocation to be shipped from this store to the GC in my area, and unfortunately the online Guitar Center staff kept misleading me. After placing my online order, the website had an technical issue and failed to create my order at the physical store level. Not only that, but the order disappeared from my account so the only way for an update on the status was to call customer support. I placed the order on a Wednesday, for the next 2 days after placing the order, customer support told me that the order was looking good and not too worry. After waiting all weekend for some update, I still hadn't received an update on Monday. Luckily one customer support agent caught something weird in my order and noticed my order did not get put through to the store. Shane from this location called me and explained the situation, which surprised me since the customer support agent was supposed to call me back with an update. Within minutes I got an update regarding the label being created. Fast forward to Wednesday (1 week after placing the order) no update regarding the shipment. Shane helped verify that the guitar did indeed get picked up by UPS and was on its way. Later in the day I received a message that the guitar was in my area preparing for transfer. Never did I think that an online order would be so complicated, especially in 2026. I called customer support and spoke with a supervisor to express my frustration throughout my experience, and the supervisor repeatedly tried pinning the blame on the store instead of the faulty outdated website. The employees at this location were very respectful and understanding whenever I called, and helped me at every step of the way. Although I had the negative experience with the online side of Guitar Center, this store was a huge pleasure to work with and I really hope they are being compensated properly for their hard work.

10/10 service. Originally we went to the location off of the 17 and Peoria and the customer service…read morethere SUCKED. My fiancé and I got fed up with that location and went to this location and let me tell you. NIGHT AND DAY. Total difference. The workers actually wanted to work here and weren't just dragging. Easiest $400 spent less than 30 minutes.

Zimm's Guitars doesn't need my 5star review. But They…read moredeserve it. They have an astounding selection of guitars.., cases, amps, cords, effects of many types. Etc. My Guitarsmith Brandon recommended them. Thanks, Brandon!!! But it just confirmed my suspicion..... Zimm's Guitars is the place Case in point : this very day I picked up a nice Fender Acoustic with Custom Eastwood backpack/gig bag for my youngest grandson. The perfect starter kit. Just add instruction And... Practice Practice Practice of course,... My Son gonna have the cleanest yard in town!!!

Went in for a simple bass setup. Was super happy with it when they were done. Extremely affordable…read moreand a quick turn around. They really seem to know their stuff. Will be coming back for sure.

We had a great experience with Milano Music Center with an online rental for both a school band and…read morean orchestra instrument. We knew they had the best instrument rental plan in Arizona because they had so many 5 reviews. They carry all the major brass and woodwind brands like Yamaha, Bach, Selmer, Eastman, and Backun. For guitars they carry Fender guitars and Gibson guitars plus Martin guitars and Taylor guitars. Since their HUGE music store is in Mesa and we live in Glendale the best part was we used their online rental service and they had an option to pick up the saxophone rental and violin rental at one of their 23 partner rental stores all over Maricopa County or one of their Educational Representatives could drop it off at the school for us. SUPER CONVENIENT! I highly recommend Milano Music Center !

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.

I was looking for more guitar oriented store. It had selection of string instruments and…read morekeyboards. Guitars hanging high up on wall. Small section of guitar music

Matthew is an incredibly kind and patient human who ended up waiving any service fee due to the…read moreproblem being as simple as cleaning my guitar pots. I will be returning to this place when in need of any instrument / amp repair!

I went there after I read that Charles was a certified Taylor tech and that he had everything…read morenecessary to service my GS mini. My min had 11s on it and when I put the proper 13s on it, the action was way too high. I took it to Charles and he did a wonderful job setting it up. The 13s make the mini sing like it's supposed to. Thanks Charles for a great job.

Very good customer service, easy to reach per phone with professional workers. I received a message…read moreafter I ordered a guitar telling me that it was to be inspected, soon to be shipped, and I was even asked what brand and gauge of brand new strings I desired. I have absolutely no complaints and am very happy with my experience.

I was very satisfied with the selling of my 1962 Gibson Electric guitar that I have owned since…read more1963. The transaction went through very smoothly, & I received the payment before we left the FedEx store in McChesney Park, Illinois where we mailed it from. Thank you Joe! It was a pleasure dealing with you! Mary, from Beloit, Wisconsin

Unresponsive. Tried many times but they cannot seem to be able to return a phone call, or text.read more

I worked with Brian over the phone for an Eastman guitar purchase and the installation of an LR…read moreBaggs pickup. Brian was very helpful throughout the ordering, installation, and configuring processes. The guitar (Eastman AC360BD) is the second-most beautiful acoustic guitar I've seen, and the setup done by the shop is fantastic. Altogether a wonderful experience in purchasing a drop-dead gorgeous guitar.

Brian did an awesome job adjusting the action on my lefty resonator guitar. I definitely recommend…read morehim if you need any work or adjustment on a guitar.

great Guys! Fixed up what I needed, cheaper than quoted! Plays Beautifully! EARAMERICAdotORG…read morethanks you!

Small place tucked in the corner business I Needed a…read morewarranty order and Ben the employee was so helpful and knowledgeable Ben helped me with all of my questions about my warranty and made the process so quick and easy Such a great experience