They do great work! Their hours are 8-6, so expect to miss a little work. They are owned by the…read morePerformance dealerships in Fairfield, so I trust their technical expertise with my Camry Hybrid. Don't ask them when they will be finished, rather ask when they will be finished disassembling your car. Only after taking everything apart will they know when they will have it put together. I was done in a week.

Took my 2018 Accord in for front end repair. After I picked it up I took it to the company I used…read moreto apply the invisible bra (3M paint protection). They refused to apply the new bra because of the condition of the repaired paint. They said they did not want the debris in the Performance paint job to look like they failed to clean the surface before they put on the new bra. They also pointed out the difference in paint color which was very noticeable under their lights. I took the car back to Preformance and was told "I guess we can try and wet sand it to smooth it out". When I asked about the color they just told me the white pearl was hard to match... In the end they did nothing to resolve the situation.

Very rude, unprofessional and dishonest! I will never do business with this place ever again…read more Everyone that I know that has been here has had complaints about this place.

They did a great job on my car. Smooth transaction with insurance company and rental car. It…read morecouldn't have been easier!

They are so unprofessional and are terrible with time management and communication. They have had…read moremy husband's car for over a month and has been nothing but excuse after excuse. Oh we ordered the wrong part, oh they sent us the wrong part, or the tech didn't show up today and, oh they forgot to program this etc. Then when they gave us a date when the car was supposed to be ready they didn't even call us until the end of the business day to tell us it wouldn't be ready!! We have been given FOUR different dates which have all been pushed back!Nothing excuses from this place!! I will definitely advocate for any and everyone to stay away from this location!! Update: 10/28/2025 We had to take the a back to that location after driving it with my children in the car and the tire PSI completely went blank and the car started to shake. So after speaking with that location come to find out their mechanic never put on the SUSPENSION MOUNTING BRACKET!!! This could have serious injured my children, my husband and myself!! The pure negligence of their mechanic is UNACCEPTABLE!!

Excellent service, and excellent communication during the repair process…read more I'll recommend for you next repair.

Trevor was so helpful, I really appreciated that he even guided me to my insurance waiver form, and…read morebecause of that I didn't pay anything out of pocket. Jeremy made it super easy, I didn't even need to come out to my car while I was at work. Everyone in my office was even impressed, and I believe some plan on booking with them this week. Companies should follow their example!! Thank you two for giving a positive experience to (a previously bummed out) me!

It's never fun coming outside to see your window shattered on the ground, but ClearShield helps…read moremake the process seamless for replacement. Within 3 hours of calling about the issue, ClearShield had sent a representative to come and replace my window. We had a little snag (they brought the wrong size window), but they were able to quickly fix this and come to my work location the next day. The whole fix took less than an hour and the serviceperson was extremely kind. Per the invoice it looked like they didn't even charge for labor, so I think I probably should have tipped this guy (which I feel bad about so ClearShield let me know), but all in all a great experience for a lousy issue.

We were from out of town and during our college move out day at a local university, our van's rear…read morewindshield window shattered. The window company associated with our insurance does not have any availability to do a replacement until the week after, and we really needed to get back home. A local auto repair shop recommended Mels. The crew from the front desk to their kind installer was able to install a new windshield the next day, without any delays. They also helped with removing some of the shards from the broken window. Their service charges are reasonable given the emergent need for a replacement . Thank you again for helping us out.

THANK YOU ALL! Amazing service from start to finish. Will recommend y'all any chance I get…read more Robin took my call, got me an estimate for repair, & explained my service options. At home service is so convenient! She got me scheduled for the next week, my choice of day, but I got the impression I could have done it even sooner. Chris came out, & did the repair. He was personable, explained the process, & made me feel confident he was the man for the job (he was!). It took him about an hour, then he was on his way, allowing space for the tech to calibrate the windshield. Rob was the one to perform the calibration. I really appreciate that he went above, & beyond to take my car to the shop to calibrate there versus on site, which had sub-par conditions (not Mel's fault at all, of course). Thanks for making this as painless as possible!

Had Caliber repair my 2026 GMC Terrain Denali through my…read moreinsurance. The staff was very professional and friendly, the estimated time for the repair was shorter then projected The repair work was Awesome.

Nobody wants to be in an accident and it's even more of a pain when you weren't at fault. The team…read moreat the Loveland location took care of everything from start to finish in a professional and empathetic manner. I remember having a few questions the first time we met and they simply replied "we got this, it's what we do", it was nice to go home knowing that they would handle all the details. If you care about your car and your safety this is the place to go, they go above and beyond simply fixing the dent including checking to make sure that there isn't more damage you can't see from the outside and checking your sensors/cameras/safety systems so that they continue to work the way they are designed to. I also must mention that I was not charged for the days that my vehicle sat on the lot before insurance was settlements , which happened to be nearly 2 weeks. I had friends warn me that I would be charged a storage or parking fee for all those days and the awesome folks at Caliber didn't charge me a dime! I was so happy that they thought that practice was as ridiculous as I did and even happier to tell my friends that I wasn't charged!!

Due to a minor accident causing light front end damage I left my car at Cheviot auto body for…read morerepairs. The owner Jack Ellis assured me this would be a quick fix and I would have the car back in a couple weeks. 3 months later they had not even started on the repairs. I had to take my car to another shop that coming keyed all repairs in a week.

I had quite a bit of damage done to my car a few weeks ago and didn't want to take it just…read moreanywhere. A car repair shop I frequent, recommended Cheviot Auto Body Repair Experts. The entire process was quick and easy. From the estimate to picking up my car. The owner, Jack, is beyond awesome. Very professional and understanding. He explained everything, communicated throughout the process and he was very kind. My car looks like it did when I pulled it off the car lot almost 5 years ago! They did an excellent job! Hopefully I won't have to go there again...accidents are no fun! But if I do need to have work done, I'll be going to Cheviot Auto Body Repair Experts! I will recommend this place to anyone.

always dependable and courteous. Reliable and exceed my…read moreexpectations. Good value for my investment. James always takes great care of me and our vehicles.

On 6-15-2026 took my 2020 Ford Ranger to Ziebart on Beechmont Ave for sound deadener/rustproofing…read more I was told that this procedure/process would take 3-4 hrs. I chose to wait on my truck since it was my only mode of transportation. Aprox 40 minutes later I was informed that my truck was completed and it was being pulled around front for my inspection. I thought to myself that that seemed awfully fast since I was told it would take 3-4 hrs. I was told that we could make the payment transition while they pulled my trunk around to the front. I payed my bill which was $658.49. I than, along with the manager James, went outside to look over my truck. I immediately noticed that the rear inner fender wells had not been treated as I was advised it would be as that is a part of the work process/procedure. I pointed this out to manager James and he agreed with my assessment and immediately apologized to me and told me how embarrassing this was for him. James than went inside the store and the assistant manager Murph came outside to meet me at my truck. At this time I was opening the hood of my truck and discovered that this area had not been treated also. I than questioned as to whether any of work had been completed via the work processes/sop/diagrams, etc. Asst Mgr Murph apologized to me several times and also told me how embarrassing this was to him also. Murph said he and Mgr James would re-due my truck themselves and they again took my truck to the garage to re-due the soundproof/rustproofing. At this point I am questioning my decision to get any work from this Ziebart ,or recommend this Ziebart to anyone. Aprox one hour later I was told that my truck was done. James and Murph offered me a detail job and a free one year warranty touch up for the actions of their employee. I now am doubting if I got the services that I payed my hard earned money for. At this point I am wondering how many other vehicles got out of that garage without getting what they paid for.