Nobody wants to be in an accident and it's even more of a pain when you weren't at fault. The team at the Loveland location took care of everything from start to finish in a professional and empathetic manner. I remember having a few questions the first time we met and they simply replied "we got this, it's what we do", it was nice to go home knowing that they would handle all the details. If you care about your car and your safety this is the place to go, they go above and beyond simply fixing the dent including checking to make sure that there isn't more damage you can't see from the outside and checking your sensors/cameras/safety systems so that they continue to work the way they are designed to. I also must mention that I was not charged for the days that my vehicle sat on the lot before insurance was settlements , which happened to be nearly 2 weeks. I had friends warn me that I would be charged a storage or parking fee for all those days and the awesome folks at Caliber didn't charge me a dime! I was so happy that they thought that practice was as ridiculous as I did and even happier to tell my friends that I wasn't charged!! read more

I would give a zero if I could. Insurance company sent us to this location. On a call with claims dept and Caliber Collision we made an appointment for the repair. An appointment that was two weeks out, "first available."We completed all the forms emailed to us in advance. We dropped the car off the evening before the repair, completed the form at the night drop box, put the key in the envelope in the box and left the car in good faith. After not hearing from them all day, we contacted Caliber to check on the progress. The attendant claimed we were a "no show" for the appointment OR the car parked in one of their only 5 spots OR the key in the night drop box. We had to leave work early - in the one car we still had - to go there only to get the run around from an employee who did not know what he was talking about. Do yourself the hassle and go elsewhere. read more

DO NOT bother to try to book Calibre Loveland for an Autobody repair, or any other type of repair, as they seem to not accept work that is not insurance paid, NO private pay despite what their corporate page says. Of course, that is their prerogative to chose to do business that way, but my issue is than DO NOT represent yourself as an open shop for anyone to use, it should not matter who pays the bill....and accept jobs in the order they are received. The lady I spoke to was evasive, and offered excuse after excuse as to why they couldn't even agree to take a name for a wait list.....or offer other shops as alternatives. TERRIBLE customer service. IMHO. read more

My front end damage was expertly repaired and the experience was great. Had to wait a bit to get on the schedule but it was faster than most competitors. Josh was helpful, thorough, informative, and communicative. Finished in two weeks. Expected a month! Looks great. Would use them again. read more

Caliber did a great job fixing my car. The service advisor (Matt Stone) was super helpful. He kept me well informed throughout the whole process. read more

My 2020 Nissan Maxima was rear ended 6 weeks ago. My insurance agent recommended Caliber Collision in Loveland, Ohio. I could not have had a better choice for my repairs. The workmanship resulted in "new car" looks, both in body and mechanical. The team kept me appraised weekly of progress right up until I was informed it was ready. IF you are unfortunate to be involved in an automobile accident, make your first decision Caliber Collision ***** read more

I got in a fender bender, literally the passenger side fender was pretty beat up! And my insurance recommended Caliber. I called and they were able to get me in fairly quickly. Drop off was easy peasy and they even had the rental car company waiting on me! Throughout the repair, Margo was my service advisor and she kept me up to date every step of the way! It was completed quicker than expected! They also took care of returning my rental car! Very happy customer! Hopefully I never need their service again lol! But if I do, this is where I will go! Thanks again Margo! read more

The Caliber Loveland team was friendly, efficient, and made sure I received timely updates on how far along they were in the process. Margo and Margaret were especially helpful in reassuring me all repair needs would be addressed. Most importantly, my car looks great! Definitely would recommend this location to anyone. read more

Great place to go ! They have amazing staff ,communication was fantastic. I felt very involved with details knew exactly every step my car was going through! Wouldn't go anywhere else if or when my car needs body work . read more

Caliber Collision - Body Shops Near Me - Loveland, Ohio

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Everything was clearly communicated, everyone was polite and on top of things at every turn, and my car was repaired ahead of schedule too. My experience with Caliber Collison was 100% positive. Seriously, I just can't think of anything that they didn't do right. After a ton of headaches with insurance and car rental agencies, it was such a relief to have a body shop that totally nailed it. I'll definitely be using Caliber Collision in the future. read more

As some may notice, I have already reviewed Caliber once! Well, 1 1/2 months after getting my car back from Caliber, I was involved in a minor head-on collision (not my fault). After a month of frustration with the other driver's insurance, I finally called the claim into my own company. Of course, I chose Caliber again. This was such an easy, pleasant experience. This time, I dropped my car off on May 23, 2022 and picked it up on June 7, 2022! The work was exceptional! And the staff are just the friendliest people around, especially Elizabeth! They all were laughing when I called and told them that my Tiguan missed them, so it was coming back. All in all, I HIGHLY recommend this body shop! read more

Awesome work and even better service, thank you!! Glenn and Elizabeth were fantastic.. will use them again if we r in need of bodywork.

Clearly explained the process, great communication throughout the repair, worked with car rental company, and my car somehow looks better than before I got in an accident! I would bring another vehicle back here for future service if needed. read more

They were Abra and dealing with them was a nightmare. They padded bill. They didnt even spray out the mud caked inside my caliber from the accident. They took double the time and gave it back dirty. read more