WARNING I paid for a new windshield in March and by May it had a significant crack in it. I was…read moretold that the warranty doesn't cover cracks. Why would a windshield warranty NOT cover cracks?? Do yourself a favor and go somewhere that doesn't sell shoddy windshields with a terrible warranty. Staff was nice tho

Recently found this business when looking for a repair to a chip in my windshield. They made the…read moreprocess very easy and I was in and out with a repaired windshield the same day! They took care of all the insurance paperwork. Great service and very helpful friendly staff. Definitely recommended.

I took my car in for an oil change and a few other things and received great service! However, a…read morefew days later I noticed that my car was leaking oil. When I brought it to Jeremy's attention, he had me bring the car back in immediately. Quickly, he was able to discover the issue and fixed it at no charge. My car has been running great ever since. Its nice to find a spot that is honest!

Took my 2024 Silverado in for service earlier this week. After I arrived home I noticed that the…read morechassis had not been greased, in fact since there was dirt and surface rust on grease fittings, apparently had never been greased. I had taken delivery from Denooyer new. Upon further inspection, even though tires are still in excellent condition the wear patterns look like the tires had never been rotated. Something I paid extra for. My mistake was apparently that I was seeing familiar faces from Caron Chevrolet the service level continuing. I believe I shall be moving on to somewhere else.

This shop is owned by the most generous man, Adam. He not only quoted reasonable prices, but he and…read morehis team worked swiftly to get my car fixed. He even helped me contact local rental car locations, and stayed well past closing time to make sure I could get home safely. I highly recommend this location to anyone seeking automotive care.

My car's engine gave out on me during busy traffic on the freeway. This would be a nightmare…read morescenario for anyone but I also live several hours away in the metro Detroit area and was in town visiting family. I had the car towed to Auto Lab of Marshall and spoke with Adam the next day about the possibility of a new engine repair. After the team took a look, Adam was clear about the price of a new engine and labor to let me know my options. I ultimately decided on buying a new car but Adam really helped to make a stressful situation more manageable as I juggled work and looked for a new car in the mean time. He was clear, professional, and needless to say, very helpful. I'd recommend you give them a shout, they helped me out in a pinch. Thanks again!

Very Disappointed - Be Cautious with Ultimate Auto Repair in Jackson, MI…read more I'm extremely unhappy with the service I received from Ultimate Auto Repair in Jackson, MI. I brought my SUV in for repairs, and the whole experience was frustrating from start to finish. First of all, they kept my vehicle for an entire month, which is way too long for the type of repairs that were supposed to be done. During that time, communication was very poor. I had to constantly reach out just to get updates, and I was often left in the dark about what was going on with my car. They also made me feel pressured into approving repairs that I wasn't fully sure about. While my warranty covered some (or most) of the cost, it still felt like I was being pushed to spend more money than necessary. It didn't feel like they were working in my best interest--more like they were trying to get as much money out of the situation as possible. When I finally got my SUV back after a month, I immediately noticed that a personal item I always keep in the car was missing. I know for a fact it was there when I dropped it off. It's incredibly disappointing to feel like you can't even trust the place you're paying a lot of money to. I spent a lot--a lot--on this repair, and to be treated like this just doesn't feel fair. I usually try to give businesses the benefit of the doubt, but this experience left a really bad taste in my mouth. I can't recommend this shop to anyone, and I suggest looking elsewhere if you want honest, timely, and respectful service.

They always get us right in and begin work as soon as they can. The staff is knowledgeable and…read morefriendly. The business is clean and sanitary. Only place my wife and I take our cars, from oil Changes to the big stuff. 10/10 recommended.

They were amazing. They took the car and brought it back. It was spotless like a brand new car. I…read moreloved it!!

Disappoining. Wheel wells were dirty, water spots on back window. My phone charger was not in the…read morecar when it was returned. Can't reach them. Blocked on FB, didn't answer phone, didn't respond the an email.

Had a major scratch through my rear driver's side door and quarter panel. They made it look brand…read morenew in just a few days, arranged my rental car and even lowered my deductible. Great job, Mike and crew! Highly recommended!

The quality and value of my service was right on point. Very helpful staff. Their advice and…read morecounsel was the best. This is a great company with people who care. They promise a fix and timing and delivered on time. They came under quote, who doesn't love that. I would highly recommend this place. They do not take advantage of you because you are stuck needing a repair. I trust these guys. They treat you like family

Met Corey through mutual friends and visited the body shop several times before taking my personal…read morecar there (I tore up the painted bumper cover pretty bad). I got a price from Corey and I told him to being the work. He came in under budget fixed a few other small things and had an exact paint match. My car looks new again and he did this while I waited (the install). Because he finished after hours and it was dark he called in the AM to see how I thought it looked (which was still amazing). There are very few good places left who care enough for a call back to make sure your happy with the product and this is one. Albion Auto Body Plus excepts all forms of payment.

Had my dads truck for two years and ruined it,cab and bed two different colors and finishes,big run…read morein the hood, embarrassing and disgusting every time I get it out,basically held it for ransom when I came to get it,should have questioned even had license and insurance,complete abortion,truck is having to be totally repainted

Revised: ****After…read morespeaking with the Manager, he explained that the mechanic did not have authorization. I felt that the manager was professional and is going to take action to ensure that this does not happen to other clients.*** I took my truck into After Hours Auto Repair shop for an estimate and diagnostics.... I notice I am out of gas.. I just put almost a full tank of gas in the day before and only went 130 miles; I had reset my mileage. Now it reads 251!!! They put over 100 miles on my truck!!! I have taken my truck to After Hours Auto Repair a few times. I have been pleased with their work. I have recommended them to many friends and family. I dropped off my truck on Monday evening about 5ish. They asked if they could give me a call in the morning with their dianostic report. No problem. I get a call with the report in the morning as promised. I decide I need to wait on my repairs as it was more money and damage than I had anticipate. The passenger wheel was crocked, axle assembly, alignment was way off. etc all damaged. I start my truck and the Low fuel light is on. I had just put 3/4 of a tank of gas on Sunday evening and had reset my miles at the gas station. I drove 127 miles when I dropped it off to After Hours. My mileage was now 251 miles! I spoke with the mechanic. He drove it home to Battlecreek. I was aware a test drive was needed, BUT that my vehicle would be driven in that condition for the use of the mechanic, WITHOUT my knowledge or permission is simply UNACCEPTABLE. He is happy to take responsibility for it and reimburse me $30.00 in gas. He was very polite, but says they do this TYPE OF THING ALL THE TIME AND CUSTOMERS ARE AWARE OF IT. I was not handed a disclosure form or anything of the sort. Nor is this information posted in their establishment that I could readily see. Check your mileage and make sure you have no valuables as my GPS unit was found in the backseat, my console items strewn about my front seat, my water bottle spilt all over the passenger floorboard.... No idea how that happened.. They were great about looking into the matter, offering to review the tapes and polite. Too bad they didn't respect my property.

New owner is very honest, friendly, and knows his way around an automobile. Services are priced…read morewell, and I would highly recommend my freinds and family here for any service.