Follow up from my previous post The owner of the shop was…read moresupposed to notify the insurance inspector that he heard a knock in my engine. They stated the next step was to replace the engine with a used on. And if the engine was valued more than the car...then it would be totaled. He not only did not tell the inspector? He knew when he gave me my keys it was not safe to drive......he keeps avoiding my calls....... When I dis speak with him , he said he was deaf in one ear...and couldn't remember any of our conversations.. Do you want to take your car to this guy? The insurance company told me he hold liability for letting me leave in a unsafe car.. He takes no responsibility but claims to be the gold standard for all mechanics in Battle Creek and Kalamazoo...

This place is ridiculous!…read more Highly recommend never taking your vehicles to Zaharion Automotive in Battle Creek! The owner talks poorly about their customers while other customers are in the lobby and will charge an outrageous amount to work on your vehicles!

This shop is owned by the most generous man, Adam. He not only quoted reasonable prices, but he and…read morehis team worked swiftly to get my car fixed. He even helped me contact local rental car locations, and stayed well past closing time to make sure I could get home safely. I highly recommend this location to anyone seeking automotive care.

My car's engine gave out on me during busy traffic on the freeway. This would be a nightmare…read morescenario for anyone but I also live several hours away in the metro Detroit area and was in town visiting family. I had the car towed to Auto Lab of Marshall and spoke with Adam the next day about the possibility of a new engine repair. After the team took a look, Adam was clear about the price of a new engine and labor to let me know my options. I ultimately decided on buying a new car but Adam really helped to make a stressful situation more manageable as I juggled work and looked for a new car in the mean time. He was clear, professional, and needless to say, very helpful. I'd recommend you give them a shout, they helped me out in a pinch. Thanks again!

not impressed went 1st time and it took 2 1/2 weeks for motor replaced when told a week i…read moreunderstood things came up but it was me calling them they never reached out to me. then had to go back there when car overheated because motor warranty said 8 hour job car dropped off at 8 am tues its now wed 230 and when i called said they hope to have done by 5 today i never got loud inly stated i dont understand why it taken double the time lady said you dont have to come here and dont next time go to hollow consumer very rude i work with the pyblic for 40 years you dont talk to people like that

If you are a lady completely skip this place! First visit…read morethey overcharged us by $66. More than quoted Total cost $805.32 They fixed the serpentine belt and brakes. To repair the belt it was $200 more than the dealer. The second visit there, car sat for 2 weeks before they even touched the vehicle. They insist you pay for an each diagnostic which is $120. I paid to have it towed there, reinstate insurance. Took out of storage. Plus car payment. Paid $443.92 for the power steering hose line. Had them put Billstein shocks $566.36 on rear, for our vehicle to sway to the left. Emptied things out of vehicle. For a total $1327.43 During this vehicle our lug nuts were removed they replaced them with rusted lug nuts. Bob stated there was a funeral, Tyler mom Michelle said oh when a cop car comes in they take president. In July after having brakes placed on, the brakes squealed, they said it takes time for the adjustment period. A family mechanic said you need to take it back. Took it in they quoted 6/4 charged us to look at their work. & sprayed oil it, wanted $120 but my husband went in they charged him only $60. The vehicle only had 3,799 Miles on it. Took vehicle to an honest reputable mechanic Kincaid's they said they can warranty out their work I would just need to pay the labor. Once I took the Van in a 3 rd time for repair our brakes squealed Metal on metal. Scheduled appt for Monday came & went. Tuesday Morning I called and asked what time it will be ready. Later today Melissa stated. I asked her what time. She hung up on me. I gave her 30 minutes I called back again. She said I have to order the parts. I was extremely upset. She said we need you to sign the form. I told her that was signed last night I told her it would've been nice if she stated the yesterday at 8am when I dropped off vehicle. I said you should've told me you never ordered the parts then it switched to they needed to deal with Chris from Auto Zone the warranty department they were waiting for parts. I told them. I will call AZ. They flipped out once I told them I want to know what the hold up is and I would be calling them. Michele said "we don't have to do anything, we are doing you a favor! She said who drives there car only 3799 miles in a year. Your vehicle sat for 9 months. Correction if you want to debate the time our van was in storage was from Thanksgiving up to April once I had vehicle towed to your place. We live 2.9 miles from employer. Don't promise a vehicle and not deliver! Brakes are only 1.5 job At this point I ran up there picked up my vehicle 5 minutes later they said they had the part. I sat in another lot. Watched them take the van in. Meanwhile a Jeep pulls into the garage right off the street. Moral of the story. If it's the owners buddy that's what's important to them. The supposed warrantied out parts sound the exact same as when I dropped the van off. They still grind. Michelle said there's nothing we can do. After paying them another $180 later. Bob is the best thing about this shop. Mother loves to scream and say ma'am. They can't fix a simple brakes. Skip this place go to Kincaids or 20th Street Dan & Mel.

It will not let me rate you establishment 0 stars, therefore you get 1 star for the following…read morereason: Thank you Buege family for firing my Father, Steve Whiting. After 25 years of dedication to the Service Department and to the customers in Eaton Rapids and NEVER calling in, you let him go because he asked you for help. Shame on you for letting down the customers, employees and their family's that gave their life for your establishment. Your actions will now result in failure. Watch out customers and future employees, you are expendable. I would recommend another dealership like Team One in Charlotte or Shaheen Chevrolet in Lansing :)

Dropped a vehicle off her yesterday and the service people were very nice. Had to drop vehicle in…read morethe middle of their lot, because my truck is so big. The mechanics came out and helped me push the vehicle.

Very efficient, didn't wait long. Mechanic told me his…read morethoughts on the car. Recommend

Called since I had to get an alignment done from needing new shocks. They got me scheduled quickly…read morefor the next week since he recommended I get the new tires on first. I dropped off my vehicle and they checked the alignment all over and recommended that I get all 4 done since it was off. It was $100 for the whole vehicle or $80 for just the front which I called for. They did a great job and I got my vehicle back before the kids got out of school to get them picked up. Not everyone does alignments.

Jim and co. are amazing. I called to see how soon I could get in for an estimate, and he got me…read moreright in. He met with me personally, walked through the estimate with me and took the reins in connecting with the insurance company. He was a joy to work with and I look forward to continuing to work with him!

My Husband, just took Our Church Van, into be Fixed & They did, a Good Job. Quite Pricey, though,…read morelike Everything else, I guess.

I went to Phil Walters to have air put in my tires and chose this store because of their 5-star…read morerating. Ryan was incredibly helpful and immediately came out and filled all four tires to spec. Thanks so much for all your help-I highly recommend!

Heather is top notch! handled all insurance, & got me a rental car. great service , fast & great…read moretop quality work.

This shop has a staff with a combined 150 years experience. Great technicians eager to get you back…read morein your car. Excellent experience!! Door dings to major collision, I recommend you give KEYES AUTO BODY a call!!