So I had to take my car into Gerber for some hail damage. Let me tell you... Ashley and Linda are amazing! The most friendly. The most kind. The most fun! I found myself laughing and having the best time both when I dropped my car off and when I picked it up. And Linda is the best at keeping you updated. She texted me regularly, so I never had any question about what was going on with my Mazda. This is the kind of business I wish I could frequent regularly just because of the people who work here. Only... not really, because I'm not trying to pay my deductible again. Maybe I just wish I worked with these people, even though I know nothing about body work. Anyway, Ashley and Linda are a fun time. They made something I expected to be a horrible experience actually great! Also, my car looks great! Good as new. I was also shocked because I think they cleaned the inside before giving it back to me. I'm telling you, it was not pretty. Everything is all wiped down and shiny... totally unexpected! If I ever have to go to a body shop again, I'm coming here. For sure. read more

Speedy service & excellent customer care! Linda rocks!! If you want your car repair done right, come here!!

I would give zero stars if it was an option. My adjuster and I were completely lied to about damage being from a previous incident. Not only had I not had any incidents but they tried to tell me the exact same thing recently. That is how they keep from covering the damage. such a scam. Oh and if you find yourself at the Gerber in Englewood, don't trust anything that Carma tells you. Easily one of the most unprofessional experiences I have ever had. Shame on you Gerber!!! read more

General opinion - awfully horrible. Collision repair (light collision) 1. Overall body work (extremely poor quality). All the gaps between the body parts were not evened up. Half of the plastic parts fasteners were missing after car body parts reassembly. Even though they could match the color of the paint, painting job itself is 1 out of 10 quality. Manager will smile in your face telling you about some sort of ridiculous blow on the messed up parts, which is total bullshit, cuz there is no other way fixing this painting mess than repainting the whole body part. They will use cheap not original parts like front lights, and make you wait longer, cuz this china crap needs more time in delivery than original part stored at the dealerships. 2. Hidden damage assessment either been done good and not performed, or they completely don't know what they doing. After a front hit accident every beginner knows that there can be damage to most fragile parts as bearings and radiator. Well, they most likely seen that after the accident the radiator was slightly damaged, but instead of replacing it they just caulked it(freaks), expecting that the car will gonna blow overheated after you forget about them. 3. Intentional attempt that you'll eventually kill yourself, and damage to your car after the service completion. Mechanic beginners know that if your hit was with the wheel, you most likely lost the alignment and having certain damage to your brakes. No alignment has been performed (caused the tires shredded in a month after the repairs), The hit wheel bearing and rotor got worn out after the accident causing extreme vibration during breaking. Their ridiculous excuse - insurance didn't pay for this replacements bla bla bla. Not the first terrible experience facing big network crap shops. Advice - never address your car repairs to big network shops, they suck, and sometimes dangerous for your car and your wellbeing as well! Just take insurance money and give your car to small owner operated businesses who care about you and your car! read more

I had an amazing experience. I worked with Linda and she was fabulous! Great communication and customer service! The work looks good and I felt like I was in good hands the whole time. It was my first accident and everyone was so helpful through the whole process read more

I got in a wreck last year and was recommended by a friend to the manager Dustin. Seemed like a super nice guy. Fast forward a year later every single thing they fixed has an issue. From the paint drip, things they painted over, paint coming off the truck, missing parts, the list goes on and on. I contacted Dustin to inform him of the work his shop did and he got an attitude because I contacted him on his day off. Getting all tough guy with me, Not sure if he was having a bad day or what. I wouldn't recommend ever going to this shop! I've never left a review ever about anything or anyone but thats how bad it is. read more

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I am not one to leave bad reviews as I have worked in the service industry and car industry for years, however, I can't excuse what transpired here. My car was in the shop for about a month or so. They gave me updates saying they assessed the damage and were nearing completion. However, that was not the case! We had a call saying my car needed an extra 5 days to complete, which was fine. However, I was texted the next day saying my car had more damages than originally expressed! If they had actually taken my car apart and done a diagnostic as they said they had, they would have known on May 30th what the damage was. When I went to pick up my personal effects, the only things done to the car were removing the tire, brake system, an axle, and my front bumper. No repairs were made! No work was done to my car! The fact is they lied about the status of my car to collect labor costs and holding fees! Due to the fact they have had my car for a month, my insurance no longer covers a rental! I now have to bike to work because they didn't do their job! Do not go here if you want the job done in a professional and upfront manner. read more

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USAA directed us to this Gerber Collision. They returned the vehicle with multiple small pock marks in the newly painted area and a scratch in the leather seats from a metal item they picked off the floor of the car and placed/left on the seat while cleaning the car. When picking it up, my daughter identified the multiple tiny pock marks in the paint that looked like tiny bubbles that had been punctured in the center. The person quickly blamed it on "rock chips". This was the area of the accident that needed to be resurfaced/painted, so this was either a blatant lie to get out of doing the work, or they couldn't be bothered to look closely at their work and stand behind it It's not that they can't do decent work, it's that when they made a mistake, they didn't stand behind it. If I hadn't left a negative review, I don't think they would have been receptive to fixing their work. Even when they did reach out, they blamed the confusion on my daughter pointing to a different area of the car... However... my daughter took a video of it when she was picking it up before she left the lot, and she had no issues identifying the issue to me when she got home. Maybe if I had picked it up, they would have taken the concern seriously... Is the expectation that we should just accept that this was all a simple miscommunication in order to not make waves and get the work warranted? Is it too much to ask for them to apologize for their disinterest in the quality of their work when my daughter identified it to them? read more

I had an excellent experience here. Woodie was great about giving me regular updates about my car and the repairs were completed earlier than initially expected. While the parking lot is a little cramped and there's Chief paraphernalia on the walls, I'm not gonna dock any points for that. The staff was friendly and made the whole process simple for me. Plus my car looks great! read more

Had a great experience at this facility! Woodie was my person of contact and the communication was awesome! He updated me on the status of my car almost every day. The repair was also completed over a week early and the car looks great! Woodie & team made this a seamless process and I will definitely be recommending this facility to people I know. Thanks again! read more

Do NOT bring your car here for repairs! My experience with the estimator Woodie was beyond insane and the worst customer service experience I've had in 20+ years! When asking simple questions about my trucks repairs he was belligerent, condescending, and mentally imbalanced. I thought at one point he was going to hit me in the office that I had to go outside for my safety. The manager was professional and embrassed by lunatic employee. Is having an altercation with a mad man how you should treat your customers that are spending their money with you? read more

Very kind and helpful people work here! I got an estimate on my car for some damages, and received a thorough report. I ended up having to cancel the repair, but everyone was very kind and understanding about this. They keep in excellent communication, they are very friendly, and they do a great job. I highly recommend them! read more

I was hit from behind took my car to them per the other person insurance and took them over a month and two times being in the shop and me taking it to them on two separate occasions and all issues not fixed or addressed I asked to speak to the person in charge and no response at all if I could give it negative I would. read more

Gerber Collision & Glass - Not compound - Body Shops Near Me - Denver, Colorado

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I had a great experience with Gerber Collision and Glass on S. Colorado Blvd. My car was rear ended and they fixed it beautifully. The whole process from beginning to end was professional and expedient. I highly recommend this shop for your collision needs. Thank you, Jodie read more

Went to Gerber for repairs early last year it took 4 months to get in and I was told a 5 to 7 Day turnaround and ended up being 10 days. Experienced problems with the windshield wiper tank when I called they said they have a lifetime guarantee on their repairs took the car back by they reattached a hose that came off of the windshield wiper tank, problem solved. About a month ago I had the same issue again went to Gerber and was told by the assistant manager that I redamaged the tank and I needed to file a new insurance claim. Took the car to a different Auto repair and was advised that the hose to the wiper fluid tank was short which is why it kept coming off, no damage to the tank. I don't understand a lifetime guarantee if it's not going to be stood by but the assistant manager wasn't very helpful from the beginning he was actually pretty condescending. read more

RUN far and fast from this business. It has been a 3 month NIGHTMARE. The level of negligence, unprofessionalism, and disrespect from the employees and general manager is incomprehensible. My car had minor damage to be repaired and was returned to me with a newly broken window, missing parts, peeling tint, new dents, and a shaking drivetrain. After they took the car back to repair the damage and assess the drivetrain issue, they not only told me I was reasonable for their diagnostics but backdated - shady - my rental vehicle so that I was responsible for a rental car that I never wanted to be in. The general manager, Dustin, is the most disrespectful and unaccountable manager I have met in a very long time. He did not attempt to help me in any way, he chose to argue and tell me that my evidence of their dishonesty was a lie. Between the dishonesty, interdepartmental severe lack of communication, and awful workmanship, I don't know how they stay in business. Please do not ever trust this company with your vehicle. read more

Joe was super kind and courteous. Someone scraped my car while I was in a parking garage and left what I thought was a pretty nasty scuff. Joe told me to wait in the lobby and wait about 10 minutes because he had an idea. Sure enough, I come out and my car looked brand new! This was the definition of friendly and great customer service. read more

Literally the worst shop I have ever dealt with. Could not match the paint on the door of the Jeep to the rest of the Jeep. They literally damaged my vehicle three times. Literally dented my Jeep. Not to mention they had my vehicle for around two months. They claimed they "forgot they had the vehicle" I have never heard of a shop doing more damage than when they received the car. If you want quality work done, go somewhere else. Literally any where else. They won't do hail damage by the way. read more

Went to gerber collision to fix my car bumper and door handle. Setting up the initial appointment was very easy to get an estimate and then once I brought my car in I was told it could take 3 months. However, it only ended up being a few weeks until I got my car back, which was today, and I cannot thank Woodie enough! The communication, service and repair time were exceptional, and I would definitely recommend bringing your car in to this location for repairs. read more

I found Gerber on my auto insurance company's referral list. In November my car slid into the back of another car at a stop light. Damn ice! The process with Gerber was seamless. From the first appt where they assessed the damage and provided an estimate, to me dropping the car off for repair and getting it back today. They estimated two weeks in the shop and it was 7 days! They kept me informed of their progress by text the entire time. They worked directly with my insurance company. I paid Gerber my deductible. So easy. Highly recommend this company. They made it easy. read more

Without a doubt, my experience getting body work done on my Prius V was the absolute best I've ever had with a repair shop. The work was exceptional - my car hasn't looked this good since I drove it off the lot 5 years ago. Better yet was the regular communication from Woodie keeping me up to date regarding the progress on the repairs. Top notch experience from start to finish. Not only was the car ready when promised, it was done four days early :-)!!! read more

My car was recently hit. I took it here for an estimate and repair. The workers were all so friendly and helpful, including the front desk employee! While I was in the waiting room, a man came in needing an estimate for his car as well. I could tell he was a little short tempered, but the front desk employee was still extremely patient and friendly with him. You don't see this type of customer service often in Denver. Woodie is the worker who completed the estimate on my car and he was very efficient with his work. He was extremely friendly and he took care of all of my problems/concerns swiftly. I was only there for about 15-20 minutes and they finished everything I needed to get done today. He definitely deserves a raise. I will always take my vehicles here to be repaired. read more

I chose Gerber collison and glass because I needed hail dents repaired and a new windshield. When I took the car for the estimate, Jose the estimator said that when I brought the car in for the repairs we would talk about the windshield. My husband dropped the car off on our scheduled day and time. He was told Jose would call us about the windshield and the clear bra that we had questions about. We didn't receive a call, so I sent Jose an email which was not returned. I finally called and asked about the clear bra and got an answer. We were still waiting on a call for the windshield and received a text the car was done. We were surprised because it was a week early. I called to be sure the car was ready to pick up and was told it was. When I went to pick up the car (no windshield) I told Jose that I was not happy with the lack of communication we had received. I told him I never had a response to my email about the clear bra and that I had expected that the windshield was going to be done. He told me that he didn't do glass repair! He then stated that he couldn't help it if my husband and I didn't communicate. I am not sure why he made that comment. He was so rude and told me to put my card in the credit card reader. He talked over top of me several times. I asked where my car was, and he said out there and the person behind the desk gave me my key and paperwork. He lacks customer service skills required to be in customer facing position. I gave the shop 3 stars because the hail dents were removed and my car looks great. read more

Excellent customer service and my car was completed on time. I highly recommend Gerber on Colorado Blvd!

This place sucks. I had my front fender fixed here. I came to pick it up, there were more scratches on my car than when I brought it in! There was also paint drip marks on the front. What auto body thinks that's ok to give back to a customer like that??? I had to leave it there again for them to fix it. When I came back a week later, there was another scuff on the car that wasn't there prior to coming here. Wtf?? They then fixed it on the spot. Went to pay, they charged us TWICE! This place is such a mess. Save your time and money, go else where. read more

Gerber Collision & Glass - Left over paint drip mark. More scratches than when brought in. - Body Shops Near Me - Denver, Colorado

They've taken care of two of my vehicles and kept me updated every other day during the entire process from start to finish. They also do what they can to expedite your repairs if you're in a bind. Joseph and his team did an awesome job and did it quickly! They were very honest and straightforward with me and if I have any additional damage in the future, I'll go back to this particular location! read more

Gerber Collision & Glass was great to work with! My car bumper and front right panel were hit by another car. The Gerber Team was very helpful, with setting good, realistic expectations for how long it might take to repair my car. Ashley was friendly and helpful, when I scheduled my estimate appointment. She greeted me when I checked in; and she was friendly and courteous, even though they were very busy. She took care of all the bills with my insurance company, which made the transaction easier. Woodie did the repair estimate, and he answered all my questions. He explained the repair process, including the fact that sometimes more damage becomes visible after the parts are removed. Throughout the repair, he sent texts with status updates, which was very helpful. I was very happy when they completed the repair a week earlier than I expected. When I picked up my car, Woodie reviewed the work with me and answered my additional questions. In addition to getting my car back early, I was happily surprised that they also cleaned and vacuumed the inside of my car. My car looked brand new! I appreciated all their services that resolved a stressful situation, and saved me from having to spend funds on a car rental. Thank you, Woodie and Ashley! read more

Woodie and his team did a great job taking care of my car. Communication was consistent which I appreciated.

My car was hit recently so I randomly found the closest spot I could for repairs on google and got extremely lucky to work with this location. The whole staff was extremely helpful especially Woodie, they updated me weekly on the process my car was going through and ended up getting it in a month earlier than expected for my repairs. I also ended up picking up my car earlier than the estimated date it was supposed to be done. I was extremely satisfied with the team and would 10/10 go here again for any services. read more

Linda amd Ashley are incredible. Took my car to the dealer and another body shop first and were seriously disappointed in their skills amd service. If you want your car done right the first time, go here and nowhere else. Did I mention how incredible Linda and Ashley are? read more

Linda was excellent! She called me every step of the way to inform me of the progress. The whole staff was extremely helpful and friendly

Linda did a great job on my Chevy Colorado after an accident and kept me in the loop throughout the process. Gerber made my life easy and turned around the job very quickly. Thank you! read more

I had a horrible experience with this place. Flippant customer service (literally said he was screening his calls to avoid me, not funny), but most importantly they returned my car with damage that was not there when I brought it in. My car was purchased in April 2019 and they started hail repair in July 2019, so pretty much when I turned it in, there were only 1-2 scratches. I got it back with scratches all around the exterior, on the exterior molding and the interior roof is ripped! How could you not notice that? I have complained to my insurance and will never use them again. Oh, and also the repair took 3 weeks longer than the original quote. read more

Gerber Collision & Glass took very good care of my car and I was very satisfied with the work they did. The main reason I went here was because they are open on the weekend (Saturday: 8am-12pm) and I had to get my car towed to a shop after my accident. I arrived near closing time and Linda took the time to go over the damage on my car and discuss what they were going to do. I had 3 different claims for my car and Linda was able to sort it all out with all the different insurances. I also received a phone call from her every Tuesday and Thursday updating me on my car's status in the shop for which I was very appreciative! My car was ready the day they told me it would be, so it worked out perfectly with my rental car. Very pleased with the service they provided! read more

After running into a pole during a snow storm recently (ugh) my car was taken to Gerber Collision & Glass and I could not be more pleased with the service I received there! Linda is a car repair guru and called me every single Tuesday and Thursday without fail to give an update on how my vehicle's repairs were coming along. I felt very well taken care of and extremely well informed during the entire process. Hopefully my car doesn't need extensive repairs again but if it does I know where I will be having them done at! read more

My BMW was hit and repaired at Gerber. Linda did an outstanding job with inspecting and communicating the repair time and process. My car was in the shop for 2 weeks so Linda kept us informed weekly on the progress. They worked with Usaa and I had no issues with the claims process as well. The entire process was awesome and I would highly recommend Gerber to anyone needing any car repairs. Thank you Linda for your hard work and making sure my car looked like it was never in an accident. Rose read more

Took my car in here after someone side swiped me. They took care of all the rental car information, told me they would have my car fixed within a reasonable time frame and beat the expected finish date. Car was as good as new once I got it back. I think they even cleaned it for me. I will definitely look to go back here if I ever need auto body repairs again. read more

This is for the S Colo Blvd location, as well as Gerber as a whole. WOW!!! AWESOME customer service!!! Jeff at the Colo Blvd location, as well as Traci in the Morrison location are the BEST. We have a fairly minor hit and run (I know, shocking in Denver, huh?) parking lot ding that caused our front hood to bend a bit, as well as some other cosmetic damage. I made an appt for an estimate at the CO Blvd location, as this is real close to us. Jeff got us an estimate quickly, and mentioned that his location was pretty busy and probably couldn;t get to us before January (estimate was in Oct). But showing the AWESOME service, Jeff and team were quick to recommend contacting the Morrison location, as they were probably not as busy - BOOM!! Car is getting worked on in 2 weeks!! In a time where (in my opinion) customer service is at an all time low, Gerber and Jeff stand out! Oh, and their 800# customer service people are great as well! I'll update when my car is done, but i am CERTAIN it will be another great experience!!! read more

Jeff was amazing! He took all my information quickly and efficiently and had me in and out of Gerber. He provided wonderful customer service and went above and beyond to update me on timeline and cost. Unfortunately my car was totaled, however, Jeff talked me through some great options to replace my ford. This is the only place i will take my car to in the future! read more

I have had terrible service here. My service advisor is Linda and she has completely dropped the ball. They don't return phone calls, they leave you on hold extensively and overall are a huge disappointment. I'm on hold as I type this I'm going on 4-1/2 minutes on hold read more