They did great work installing my hood a few weeks ago! I have a bmw and there were more steps than expected with the installation due to bmw doing this...oddly but they still got my car back to me within 2 days for a solid price and the quality of work is great! read more

UPDATE! (see initial complex repair review) Recommend them to the insurance agency handling your repairs. FYI - Hybrid Certified when required Lexus, front bumper crack, and headlight from neighborhood street parking. They recommended other shops for the minor and non-collision work I needed, strong ethics. Professional, down-to-earth company - excellent work! Best front office service, management, and a long-term business. Conveniently located in the industrial area just off of S. Santa Fe and West Evans. 303.934.4080 Office/Appointments 303.249.5570 'Wil' shop Manager 2223 Kalamath STREET off of W. Evans & Santa Fe read more

My car was rear was hit by a truck with a hitch on it and i found this place. Its family owned and manged by there som dean. Hands down great people dean is great andyou can tell is a very good dude and very knowledgeable of the collision business they dont treat you like clients they treat you like family and are bery honest wven there mechanics are funny and have good energy i have a audi q7 quatro and i know its in great hands here i suggest anybody with body damage come here you wont regret it read more

These guys are phenomenal and very fairly priced. My dealership recommended them after I was rear-ended and they took great care of me. They're also family owned and operated and it shows in the care they take. Highly recommend, and the work was perfect! read more

Will and his team are amazing, very helpful and they were all very patience with me. I was dealing with a new car I just bought from my grandma that was hit and scraped along the side. It was also the first time handling insurance and damage on my own, so I was a bit confused but Will and his team had everything handled so I didn't have to worry. They kept me in the loop about insurance and when my car would be ready. Great service! read more

Will and his team are incredibly kind and did a fabulous job! They worked with my insurance like a dream and really advocated for me. I am so thankful for them! While I hope I don't have a need to go back, if I do, I will for sure be going to them! read more

We've been taking our cars to Master Collision for more than 20 years. It is a friendly, family-owned business and you don't feel like just another customer here. Will and Dean are very helpful and a pleasure to know. The phone is always answered with a prompt response. The work has been excellent on three separate vehicles we have taken there over the years. read more

Family run business who actually cares about their clientele. Always a great experience dealing with them and the work is always done quickly and correctly. read more

Decided to go here based on a referral from Stevinson Lexus. There were some glitches with insurance but they worked it out and my car was beautiful; even detailed inside. Would highly recommend them. read more

This shop takes a lot of pride in their work. Also, probably the most pleasant customer service I've ever dealt with in any sector. Really nice owner with fantastic communication. 10/10 would damage and repair my Lexus again. read more

Master Collision was recommended to me after my new SUV got rear ended. I was very impressed on how quickly it was repaired and the quality of work was fantastic. Everyone there was extremely professional and David the technician explained the work he performed which was a very informative. Hope I never have to go there again, but it is the only place I would and I highly recommend them. read more

This is Kumar, I had given my brand new Lexus GS350 to Master collision as an irresponsible driver hit my car. They did a phenomenal job in ensuring my car looks like the way I bought it from the dealer. They also updated me every week on the progress. I would recommend anyone based on my experience with Dean Wilmer at Master Collision. Thanks! read more

Our 2021 Lexus RX-350's driver-side rear door was damaged from a collision and would not close right. Master Collision Specialists (MCS) was recommended to us by the Stevenson Lexus dealership. After visiting both MCS and the Kuni Lexus dealership to get quotes, we choose MCS, and it was not even close. When we visited MCS to get a quote, they took the extra effort to adjust the damaged door so that it would properly close and this allowed to continue to drive the car while we waited for parts to come in to do the repair. MCS's quote was also a bit cheaper, but price was not the deciding factor. After parts came in, MCS did the repair work, and the results are perfect. We are very pleased with MCS and recommend them without hesitation. read more

Highly recommended!!! This is the second time I'm fixing my 2017 Lexus GX there and I will never go anywhere else should something happened to my car again. They are certified by Lexus and unlike some other places in Denver do not have crazy lines but do a perfect job! I'm very satisfied and would recommend it to anyone. Also the guys who work there are awesome very friendly cautious and personal. read more

I just got my car back a week ago after causing about $5,000 in estimated damages to the front end. I found this place through Yelp due to the solid reviews. It did take a few weeks to get everything done, but I blame that on my insurance company for taking forever to get the appraisal done. Will and his crew did a FANTASTIC job on my Honda Element. Everyone I dealt with was very nice and reassuring. They worked with me and kept me updated on the progress and usually called me before my insurance company would! I am a fan of Mom&Pop type shops because of the attention to detail and customer service and this place is exactly that. If I am in need of any auto body repair in the future, you can bet on me coming back to this place over and over again. Highly recommend!! read more

I usually take my car to Comprehensive Car Care for technical work on Evan's near DU, but when I was hit, they recommended these guys for body work and I couldn't be more impressed. They did an amazing job fixing up my 4Runner which needed a whole new bumper, among other repairs. Will was very kind and kept me up to date with everything. They took GREAT care of my car. I highly recommend Master Collision for any body work! read more

Justin did what I can only describe as MAGIC... My Tacoma with less then 10,000 miles had $5,000 worth of hail damage.. So I'm a car geek and I claybar, wash and wax my cars often.. If you actually read all of my review I'm going to offer you a little advice.. WASH your cars before you take them in.. My truck was sparkling when I took it in and Justin told me there were 5 or 6 small small dents he would have never found if my truck wasn't perfectly clean . So help these guys help you and wash your cars so they can find every dent you have.. read more

I've taken two cars to Master over a span of several years. They are great to deal with: professional, thorough, helpful. Their work is terrific. On one occasion they really went the extra mile, seeing some damage they thought the insurance adjuster might have missed. I wouldn't take my vehicle anywhere else. read more

So I also was referred by Nationwide but after looking at Yelp reviews will not be using this company because it sounds like when you come in with a Nationwide Insurance claim they seem to try and rip you off. read more

Great work with excellect attention to detail. Competitive pricing with a committment to getting your car repaired on time! Wil and Julie are terrific. I would absolutely refer family and friends! read more

I was referred to this shop by Nationwide. This is the worst experience ever. Will is very nice. His wife is a bulldog(his words). She is a mean, nasty woman. His work was so bad I had to take is to somebody else to fix it. Example: My right headlight got smashed in the accident. Instead of replacing it, he replaces it with a scratch old used headlight.....then replaces the other headlight to match. So he gets rid of my good headlight. He ruined my stereo system when he took out the dash. He couldnt keep up with the work. He doesnt even show up when the work is complete.........6 weeks later. He sends the bulldog. read more

I was referred here when my car got hit in a car wash (long story). I was a little weary of it since its in this industrial type area and down a ways from the main road. However, as soon as I walked in, I knew all my prior thoughts were wrong! The owners are a husband and wife team and they are so genuinely caring and nice about your issue. They helped me coordinate with a rental car and fixed my car in just two days. My bumper looked like new! Excellent service, and they took great care of my car. read more

I was referred to this place by my Lexus dealership. Upfront- I didnt get any repairs done, but... someone hit my car and then a few weeks later I was caught in the hail storm. I wanted the best quality of work for my beloved car, and after the recommendation from Lexus and the great reviews, I went for it and very glad I went there. Will was very helpful,personable, upfront and honest. He helped me deal with the insurance and took on a lot of work. My car ended up being a total loss and he was still very helpful on the next steps, knowing he wouldn't get paid for his time. I didn't feel rushed on any of my questions. I absolutely recommend this place and will be going back if I need work done in the future. I am surprised to see other comments about rude staff because my several interactions with him, his wife and his son were great and very friendly. read more

These guys were great; super super accommodating and ultra nice. Wil (the owner) is very knowledgeable and honest. They called with updates regularly and uploaded photos to the online system. Quality work! read more

I have horrible hail damage due to the crazy weather we have been getting here in Denver. I have been calling and searching for and Auto repair place and they all have been either rude or completely booked until next year. So after many research, i found this place through the awesome reviews and my insurance appraisal guy also highly recommended them. Will and everyone here have been so great. Let's just say I'm excited to be getting my car fixed here. They are very professional and highly accommodating. read more

The customer service and quality of repair work is excellent! They might seem a little unorganized, but don't be fooled, they are totally on top of it! They are family owned so I will always try and support that! read more

No one does it better than Will and Julie. This is a locally owned and operated shop that has been in business in Denver for over twenty years. They repair all makes of vehicles, but specialize in Lexus and high end cars. Even so, they treat every customer like gold, and service is no different for a customer with a 10 year old Subaru or brand new Mercedes. They will work with insurers and rental car providers on your behalf, are timely, calm and kind. With 100% confidence, I recommend Master Collision. read more

I was referred here by nationwide they said this place is the best! well it was horrible!! I had to take my car back twice to get things fixed properly When it should have been fixed correct the first time. And I'm still not happy with the work all they did was a quick fix instead of taking their time to do it properly Also Will is ever nice but when they gave me the keys to the car nobody walked out and showed me the work that was done I was just given the keys and they said goodbye. read more

I have been working with Wil and his family and his team (Primarily, Steve and Johnny) to perform a restoration of my antique collectable car. The work entailed a complete 'body-off' restoration, the purchase of a new chassis and significant effort to the metal work. Steve took this restoration personally and researched the history of the vehicle to ensure the restoration was done right. He worked weekends and much of his own time to pay attention to the big stuff and the small stuff and finished with an OUTSTANDING piece of work. He turned the car over to Johnny who applied the same level attention to detail, and worked with Steve to ensure all body lines were perfect since the car was to be painted a two-tone (Black and red) - the Black would show any imperfections, if not done right. Just a couple weeks ago, complete work was turned over to the mechanics at another shop to install engine, transmission suspension, interior, etc. I can's express enough how outstanding this work was, how enjoyable it was to work with the entire Master Collision Team through out the process and to watch the car go through this important step in restoration. I highly recommend Master Collision for any body work! read more

They have done work on several of my family's cars and they have all turned out great. Will the owner is a fantastic, honest guy. They were very flexible and gave me a great deal. Highly recommend them! read more

Absolutely best repair shop in Denver, hands down. Their technicians are masters of their craft, and the owners are real, honest, and very warm and comforting people. Wouldn't take my car anywhere else!!! read more

I'm really not the person to write reviews but after my experience here it was just horrible ! I was also referred by nationwide (big mistake ) as I can see now after reading other peoples reviews on this shop. I was told that they do excellent work ! The guy who came to look at my vehicle even told me he had his car worked on at master collision and he highly recommends them. So after he told me that I decided to go ahead and have them work on my vehicle. Which was the biggest mistake I've ever made.The work they did was horrible nothing was replaced correctly I would never refer this shop to ANYBODY!! read more

I struggle to write this review, because my first interaction and the actual work done on my car were fine. After being rear-ended, I was referred to Master Collision. Initially the customer service was good (from the owner's son), and I was even impressed that they detailed the interior of my car. But my experience picking up my car was a nightmare, including being told to "Shut the F*ck up", thanks to Julie, the owner's wife. They called me to tell me my car was finished, when in fact, it was not finished and they had not completed one of the items listed on the estimate. They also had been working directly with insurance to get a supplement issued for the additional work needed. Later, they called me back to say it was done and ready to pick up. When I arrived to pick it up, Julie asked if I had the supplemental check. When I explained that I had only been given the initial check because they had worked directly with insurance for the supplement, she didn't say a word, got on the phone, and after mumbling words, told me she had just called the insurance to find out where the check was, and that they had not sent it to Master Collision, so I could not take my car. When I asked her what she wanted me to do then, she said "I don't know. It's our policy," and walked away. So I said "If this is your policy, you should probably mention to your customers when you call them that they'll need to have both checks in order to get their car." That set both her and her son who was standing there off: Julie threw her chair, got in my face, and screamed over and over again "shut up." Her son joined in, yelling at both me and his mom. In the end, signing over the check was a simple process that literally took 30 seconds, and could not have been easier. If they had just explained that process initially, ya know if they had a little customer service, none of this would have happened. By the end they were apologizing to me, but I was just ready to get out of there. Ready for the kicker? I later got a letter from the insurance company, dated THREE days before I went to pick my car up, that said they had mailed the check directly to Master Collision and explained to them that they would do so. And finally, when I opened my center console the day after picking up my car, I discovered that a wet rag had been stuffed in there, which ruined all the papers and items I had in there. Julie was horrific to work with, and I wouldn't wish that on anyone. She better hope her sons never leave Master Collision, because they were the only glimmer of customer service. read more

I had my 2014 Lexus repaired at Master Collision in late June. They came highly recommended by the Lexus dealer (Stevinson) and my insurance company (Nationwide). I was hesitant of having the car repaired due to the extent of damage ( $16,200). After talking with Wil the owner of Master Collison I was convinced this was the place to have my NEW car repaired. I have three grown children and unfortunately had to have a few cars repaired at bodyshops and NEVER have had this kind of service. Wil said I was always welcome to stop by to check the repairs, in which I did. He always took his time to show me and explain exactly what they were doing. Nationwide also has a program where you can review the repair process on line. Wow was that cool. Wil always returned my calls in a timely manner. It's been a few months since I got my car back and I can't express enough - how happy I am with the whole process. Thank you Master Collision and Nationwide Insurance !!! read more