This place should be renamed to Peak Complacency.
I took my vehicle here for a hit and run case; my bumper, fender, door and headlight were impacted and more. I've vocalized all the damages and the area of impact when we did the initial inspection.
I am not sure what happened but they only managed to fix my vehicle cosmetically which they've did a fairly good job with but, only did the bare minimum to get me out the door. They "inspected" my claims of impact but clearly did nothing to fix the issues I was seeing and hearing when I had my accident. I am not sure how this is USAA certified but I recommend looking for alternatives since they had a really hard to communicating and dealing with my claims representative and had to connect my representative to their front desk associates (the people at the front desks are professional and kind people) it's bewildered to me that all the leg work that was needed in order to my claim rolling I might as gotten a pay check for all the hours I needed to take out of my work day to get my vehicle serviced. After I received my slightly repair vehicle I've noticed not much has been repaired and I didn't have a final say on whether my service was satisfactory or not and they did not go over the "inspection" results at all!!! Leading to question if they even looked into in the first place. I've gave them an honest feedback on their survey just to have the owner double down that they're only are going to do the bare minimum repairs and charge a heavy priced repair for a small cosmetic repair.
The cherry on top is that I've gotten a check engine light the very next day after I received my truck... what inspection Peak Collision..
If you care about your vehicle and free time I cannot recommend this place and especially for USAA customers.I hope this company will improve and not serve customers with subpar service.
Thank you for reading. read more
An excellent team that helped with my complex vehicle getting back and restored to original condition. Everything from textured paint to ensuring the battles with Insurance to cover factory original parts versus cheaper knock off parts that the Insurance wanted them to use.
I will absolutely be recommending them to anyone that wants an excellent hard-working, honest team to repair their vehicle vehicles. read more
Amazing! Great communication from Alexis and Mary. Alexis has a great eye for detail, helped me work with two insurance agencies and private pay touch ups. If needed, I'll be back in a heart beat! read more
To say they were professional would be an understatement. Not only did they keep me informed every step of the way, but my vehicle looked amazing! Top notch work. Would highly recommend to anyone. read more