I still think Enterprise's business practices are deceitful and take advantage of the elderly, but Caropractor is going above and beyond to help us just like they would their own family. read more

Update: I want to clarify a few things. My feedback was never about how I was treated during my visit--I have no complaints about that. My concern is solely about the lack of transparency regarding the estimate fee on your website. I understand that the fee is credited toward repairs, and I understand that most estimates are scheduled. However, none of this information was clearly stated online. If it had been, I would have been able to make an informed decision before visiting. The fact that I had to physically come in to learn about the fee is exactly why I found the pricing information misleading. As a business, you're of course entitled to set your own policies. However, as a customer, I'm also entitled to provide feedback when something is unclear. My review isn't about disagreeing with your policies--it's about suggesting more transparency so future customers don't run into the same surprise. As for your comment about why I didn't say anything "to your face"--why would I? I wasn't going to stand there and argue over your policies. Once I was informed about the fee, I said I'd be back as a polite way of leaving. That's just basic courtesy. Customers shouldn't have to navigate through multiple steps just to find out if an estimate is free or not. A simple update on your website would resolve this issue entirely. And YES of course, I'm taking my business elsewhere. Your aggressive and defensive responses only confirm that this isn't the type of service I'd want from any business I choose to work with. First comment: I stopped by this shop because of the great reviews, but I was surprised to be asked to pay $25 just for an estimate. As soon as I walked in, I saw two employees at their computers, and I asked if someone could take a look at my car. I wasn't expecting a charge just for an estimate--especially since their website clearly states FREE ESTIMATE. If there is a fee, it should be clearly listed online or communicated before customers visit the shop. Also I want to make it clear that I understand that the estimate fee is credited toward the repair if I choose to proceed, but that doesn't change the fact that your website states FREE ESTIMATE without any mention of a charge. My feedback is simply that this should be clearly stated online or communicated upfront before customers visit. Also, my review is not about the quality of your repairs but about transparency in pricing. I was surprised by the fee because it wasn't mentioned beforehand, and that's why I shared my experience. Feedback is meant to help businesses improve, and I hope you take it that way rather than dismissing it as unfair. read more

Caropractor - Proof of the" free"( that is not free) estimated- listed in their website. - Body Shops Near Me - Aurora, Colorado

I have an old car with more than 300K miles and needed a new windshield, but needed a little body work first. The staff was incredible and so easy to work with and the job they did was even more so. It didn't hurt to see other people trust them with their cars, which were very,very expensive models. Let's just say you'd have to visit Crewe, Cheshire and Maranello, Italy to see them being assembled. I will be back if I ever need this type of work done in the future! read more

Shirley was absolutely amazing! My nana got in a little fender bender and needed work done to her car. When we came to drop off her car Shirley was very personable and friendly. She said she would call us when the car was ready. She gave us a cal 3 weeks later to pick up the car. We picked up the car and not only was the car fixed but they washed it and left it sparkling too. This is the only place I want to go for my car needs! read more

I had to get a door handle repaired after a fender bender so I could get in and out of my car, and they did it quickly and at a reasonable price. They were very organized and friendly. read more

Mark and team have worked on 2 of my cars this year. First was my 1967 mustang that was not done correctly by another shop. He took what a nightmare for me and finished off our 3 1/2 year restoration so that my family and I could finally enjoy my car! There were some surprises that he found but they did an awesome job! I just picked up my 2018 F150 that was hail damaged on a trip to Mount Rushmore. Again top notch job. I also had them add a bed liner and the custom painted and installed a ranch hand grille guard on my truck. They worked with my insurance company to make sure that it was done quickly and done right! Love you guys! read more

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I highly recommend this body shop to anyone who is looking for quality body work for your car. Mark who is the owner of this body shop is hands on and knows all phases of correct auto body repair. I'm so glad I found this body shop for my 2 classic cars. I give this shop 5+*stars!!! Simply GREAT people!!! read more

If you want the best quality body work, and people who care and go above and beyond, take your vehicle to Caropractor. We are very pleased with their body work, and the fact that when we picked up our SUV, our car had been cleaned inside and out! read more

Great people!!! Great service!!! Repaired some damage to my truck really fast. There was a little bit of a workmanship issue. The shop repaired it with no problem. I was told they wouldn't be happy until I was happy. Now that's great customer service!!! read more

I have had an accident. Somebody hit my car to it back. I gave my car to the this shop. First it took more than month to fix it. I completely don't like their quality. Spaces between rear headlight and trunk. They have forgotten to make a light in the trunk. Bumper is painted by different color shade. First two months after "fixing" I heard a noise(like hit) under my car. when I drive though the bump or through a little crack on road. I came to them back with my complaints. They didn't find any time to look at what I wanted to show them. Oh. They are completely different people before they begin and after if You don;t like something after they have done their work, You will see completely different attention. It doesn't make any sense to talk to them if You don't like what they have done. Dear Mark. You are the right company. Just it was in 2014. Your estimate dated by 05/12/2014 at 10.01 AM. Your preliminary corrected supplement 2 dated 5/13/2014 at 04.57PM and 05/23/2014 at 10.09A.M. I have all paperwork from You. Claim from Allstate 032583114 dated 05/09/2014 Dear Mark. Let's stop this discussion. I remember I was trying to show space between a bumper and headlights. You didn't have a time to look at them. My mistake is first time I put 2012 instead 2014 year. Yes. All other information is unfortunately true. I won't remove my review. I had to accept Your work. Please accept my review. read more

My jeep had a good bit of hail damage. They delivered the car by their deadline and it looks great. No complaints at all.

The easiest most respectful body shop that I have ever done business with. These folks went out of their way to make my vehicle look better than it did when I bought it! They were able to get all new parts installed of the refurbished parts written on the insurance estimate. Top notch establishment. read more

I had a small fender ding caused by some careless, inconsiderate driver. Caropractor was recommended by the Tesla service center. For a nominal fee Mark made the trip to our home in Northern Colorado to rapair the dent. The results were fantastic, his skill at paint less dent repair is amazing. There is no evidence of damage whatsoever, great job. I'd highly recommend Caropractor. read more

Top notch customer service and excellent work! I had an accident that left my vehicle un-drivable. Mark and his staff were very quick to arrange a tow and rental car for me, allowing me to still make it to work. I was kept up to date on the status of my repairs and when my vehicle was returned it looked better then before I wrecked it! If you are looking to remove a few door dings or scratches or even a full blown collision repair or paint job, definitely give Caropractor a call! I will definitely be using these guys of I ever need any body work done in the future. read more

These guys are amazing! I had the bad luck to get hit twice last winter. Different areas of my truck. They took care of everything from estimate, insurance payment, making sure I had rental car arrangements, to getting it better than before. Very professional and great quality work. I even had to go back with some issues unrelated to the work they had done and they helped me out! So if you need any work done don't hesitate to give them a call. read more

I cannot speak more highly of the service and care I've received at Caropractor. I've gone to them twice now and have had beyond fantastic experiences! Their wait queue is shorter than most other auto shops. For my first repair, a dent and mirror replacement, I was able to get it done that weekend and only went carless for two days. My second repair was a front bumper reattachment and fender replacement and I was able to schedule that two weeks out with repairs done day of. My car came back spotless inside and out both times. They were honest from the get-go about my costs and did not charge me a cent more. Very professional, friendly and efficient team. I would 100% recommend Caropractor for any repairs. read more

Great experiences. I've used their service twice and the work came out fantastic. I will definitely return to this place and recommending it to people I know. Big thanks to Rick. read more

My Tesla sustained heavy hail damage including cracked windshields and multiple dents. Repairs were done in a timely fashion and car returned to me in like new condition. Would highly recommend Caropractor to other Tesla owners. read more

Awesome Job! Car was done super fast, clean, and looks amazing! Customer service could not be any better, surpassed my expectations. Mark and Melissa were great to work with. THANK YOU!! read more

Carpractor is an AMAZING company to work with. Not only where they professional and kind, but they went above and beyond to fit our car's work into their schedule around our family's crazy schedule. The work they performed on our bumper and windshield is absolutely beautiful. I feel like a princess driving around now. This is definitely the company that we will be returning to with any car repair needs. If you're looking for a shop with reliable, honest work, you won't be disappointed with the Caropractor. THANK YOU to all the incredible people at Caropractor!! read more