Awesome family and family business. So refreshing and personal unlike those big Orange companies…read more Dana and his team are attentive and caring and they want to make your home project the very best. Thank you GBS!

My husband and I purchased our first home together in February and decided we wanted to redo the…read morepatio. The entire Georgetown Building Supply team went above and beyond with making sure our dreams came true. Donna put up with my constant indecisiveness with a smile and gave great design advice when I was clueless. Everything we needed we had right on time. I will definitely be recommending GBS to everyone in the area!

Dorian come on time, very helpful. Excellent delivery thank you…read moreHappy to recommend Dorian to friends and family.

I would definitely use Yale appliance again. They were very professional and went above and beyond…read moreto help us. Even came out a second time with no charge to install my washer dryer. They couldn't put it in when they delivered the other items because the floor wasn't finished so we asked them to wait. Anyways both experiences were great and the delivery team is very careful and courteous.

Everything This was purchase of an oven for a condo…read more Their expertise was very helpful Josh , my sales contact, was on top of things and responsive and did a great job I highly recommend Yale appliance

Dorian and his team were very helpful and very quick! really appreciate it. Answered all the…read morequestions I had!

We renovated our kitchen and needed new appliances (refrigerator, range, microwave and dishwasher)…read more We looked at Moderno, as they were local and they had really nice offering and there website was great, and worked well. Jowi at the Salem office showroom was super nice and helpful. We decided on Thor Kitchen appliances and they are amazing quality, and priced very fairly. They do take credit cards but charge an extra % so we paid by check so no problem. The fridge came damaged and then took a while to get a replacment which was a bit of a pain due to supply issues but they communicated with us and we finally got the kitchen of our dreams completed! At the end, Victor gave us a nice gift, which was so nice and appreciated! I can not recamend Moderno enough! Excellent products and customer service!

We just started using Victor and he has been excellent to work with for repairs. Always on time,…read moredoes what he says and comes prepared to get the job completed. He and his worker were always masked and kept the appropriate distance. We will definitely use him again!

Prices are outrageous and if you don't pick up right when they call you they sell your toolsread more

If you need something repaired I highly recommend going anywhere but here. Save your money. Went it…read morewith a drywall sanding machine, 300$ later after being told it was all set to go I used it for about 10 minutes and it turned off again. Brought it back figuring they would honor their work but after they reviewed the machine I was told the on / off switch has been discontinued.... I'm sure any generic switch could have been used. But instead I was handed back the machine broken with no refund or effort to help.

My wife and I decided to do a complete renovation of our 35 year old house, and that included a…read moreshowcase, professional, high preforming kitchen, and a high quality washer and dryer. Dave at RiverBend helped us select manufacturers and specific models of appliances. He steered us away from products that were no longer as reliable as they had been in the past. We decided to get mostly Miele products and SubZero fridge and freezer. They seem amazing. Throughout the long project Dave worked with us right through installation. He even helped us get rebates that Miele was offering that had escaped our attention! We will be moving back into the house in two weeks and can't wait to use the appliances in our dream home. You can trust Dave and RiverBend with your big projects.

The laundry mat was extremely clean and everything ran GREAT! My clothes were squeaky clean and…read moredried very fast. I really love the fact that the machines are automatically disinfected with each wash! I had never heard such a thing, but that alone will keep me going back. Prices are very reasonable.

I have lived in Cambridge for 13+ years and never knew this place existed. What a gem! It's a…read morefamily owned business who cares. They offer personal attention, troubleshoot and were kind enough to orient me to the selection they had in their warehouse. From piling that was salvaged from docks in boston harbor to heritage white oak planks...it's as much joy as it is interesting.

Buyer beware. That is my takeaway suggestion after doing business with Longleaf Lumber. Be sure…read moreand do your own research before settling on the type of wood you want to use on your project. Do not trust their expertise. We selected reclaimed cherry wood that was milled from beams for our project. The stock itself is gorgeous, with mixed widths, deep color, and the perfect imperfections that moves many of us to use reclaimed lumber. Luke Poirier was our salesperson. We made clear to him that the flooring was to be used in our kitchen, that we have a 40 lb. dog, and that the room is a high-traffic area in our home where we enter and exit the house and spend a great deal of time. He said that the wood would work well for our project. Immediately after installation the floors began to be marred by divots and scratches from normal wear and tear--a dog walking through, a dropped spoon, a dropped spice jar. Anything that falls or touches the floor beyond socked feet leaves a mark. We reported this to Luke and provided pictures to him to illustrate our claims. He was at a loss to explain why the wood was so soft and referred us to Alice Degennaro. She came to our house and was dismissive that the softness of the wood was the reason for it wearing so poorly and repeated that she considered cherry a hardwood and suited for kitchen floors. She noted our dog as being the culprit, and after we told her that we had disclosed our having a dog to Luke, she blamed the poor performance of their product on the installer. We contacted our installer and he returned to the house. He was aghast at how horrible the floors looked and last week finished them again for us. Thirty-six hours after their completion, they are already showing signs of scratches and dings. We are one of those households that removes their shoes at the door. The damage is being done from three people and our dog walking around the room. The floors were refinished with four coats of polyurethane plus another layer of finish from Bona for high traffic rooms. As a comparison, the installer refinished the adjacent room (oak flooring) during the initial installation in the kitchen. It was also done with four coats of polyurethane, and after 2 years, and similar use, they remain as pristine as they were on the day in which they were initially completed. According to multiple sites on the Internet, the problem with our kitchen floors is that American Cherry should never be used as flooring in high traffic areas, and perhaps not used as flooring at all. It is soft. Engineered wood floors, that contain cherry wood, apparently wear well, and there are some reports that Brazilian cherry can be used on floors in low traffic areas. Had we thought to google "cherry hardwood floors," we would have known this and selected a different product. However, we trusted the judgement of LongLeaf staff, and quite frankly we should have been able to do so. This is both infuriating and a big disappointment. LongLeaf could have made this up to us, and would probably have lost money in doing so. They could have offered to refund our money, they could have offered us different stock, or they could have offered us new stock and covered the cost of its installation. But no such offers were ever made. The poor performance of their product was due to it being too soft to be used for flooring, and their poor recommendation that we buy it. Buyer beware.

Ill give this company zero starts but the minimum is one, and here is the reason why…read more Back in April 2023 we bought granite countertops and a series of items rounding $6,000 dollars. we never got the items delivered neither installed. Reached the company nobody called back. We found out the company filed for bankruptcy a year ago. The part that is more frustrating here is that they were still open making sales to customers who they knew they were not be able to deliver or install their items. Long story short almost three months later, No countertops and no money back. just put our claim with the Worcester bankruptcy court where their case is currently open. Lesson learned, just verify the stay of the company before your purchase any items so this doesn't happen to you.

Business has filed for chapter 11 bankruptcy. Drove by today, 8/17/23 and the gates were locked and…read morea big sign saying there was going to be an auction

I didn't expect a free estimate but they charged my $3,720 for an estimate!…read more My house has a pair of sewage ejector pumps in a concrete tank and one of the pumps failed. I called the Williamson Pump and Motor. Their phone number was on the panel as they (or their predecessor) was the original installer. They sent an electrician who looked at the control panel and told me that a pump had failed and needed to be replaced. He said another team could come out and look at the pump, give me a final quote and do the work. The second team spent an hour at the house and informed me that they would have to follow up with a quote. The quote was around $10,000 and the work could not be done right away. Because this was a costly item, I decided to get other quotes. I found another company that was able to do the work right away and as a benefit was about 25% cheaper. Later I received an invoice from Williamson Pump and Motor for $3,720 to diagnose the problem with my system. I called and spoke with their accounting department. They admitted to several errors in the billing and suggested a reduced amount of $1,250. I had signed a rate sheet that agreed to $185 per hour for technicians. I had one technician for 1 hour and as a follow up, 2 technicians for another hour. I expected to pay $555 for their diagnostic services plus some incidentals. Feeling generous and wanting to find an immediate remedy, I proposed that I pay them $800. We agreed finally on $880 which I think was incredibly generous on my part. I found their accounting people to be helpful and we arrived at this resolution rather quickly. I question the accuracy of the billing practices that generated the original invoice amount. I don't know if the "error" was a mistake or was disingenuous but will give them the benefit of doubt. I found their technicians to be grumpy and non-communicative but they have a dirty job, and I think they performed their work safely and with competence. I think they could be better at communicating. I think customers should get a very clear understanding, in writing, of what charges you are agreeing to in advance so you will not be surprised by charges you did not expect.

I worked with Williamson for over 5 years on servicing my residential sewer system. At first they…read morewere knowledgeable and while expensive seemed to have appropriate expertise. After a dubious claim of a need for repair and a doubling/tripling of the rate they had previously quoted to do the work I did some research. Not only was the original rate high but the new rate was astronomical. Extremely bad experience. My advice - get 3 quotes and skip having one of them from Williamson.