A great local hardware store with excellent staff, who are helpful and never too pushy…read more I love their paint selection and the prices are great. Will is always helpful and very proactive in helping.

Quickly helped in making copies of my house key. Staff was helpful and me efficient. Store has an…read moreeclectic mix of products for sale. Fair prices. And of course I always enjoy supporting locals as often as I can!

Excellent service, helpful advice. A real old-fashioned well-staffed hardware store. I appreciated…read morethe referral to a handyman for installation services.

All went well !! Great staff and a huge selection of products. The store is organized and clean…read more I love going to the shop, even if I don't need anything. There's even a parking lot

Great location, well staffed, excellent selection and very friendly…read more New to Boston and they were welcoming and helpful.

Very unhelpful. Would not help me find a #10 wood screw when I asked nicely. I try to shop here as…read morei live around the corner but will go to Home Depot from here on out. Very disappointed as I have shopped here for many years. Seems like a simple request

Looking for a specific woodworking product which was supposed to be in stock in the store, I called…read moreahead to be sure. The person who answered the Hardware phone line checked the shelves in person, since I was driving in from a distance. "Yes, it was on the shelves", he said. Once in the store, a young employee asked me what I was looking for. When I told him, he said "the store did not carry that product." Fortunately I knew better, and told him that I already had verified that it was on the shelves somewhere. He walked away, leaving me to find it on my own, which I eventually did. If I had not verified it's presense, I would have driven home empty handed. Maybe this employee could use a little more training?

The main reason why I use Tags is their location in Porter Square. I find that the staff are…read morefriendly and try to be helpful. However, the pricing is extremely high compared to some other big box stores or ACE hardware locations outside of the city. I highly recommend using their order online for in store pickup for the best pricing since the store will follow the online pricing vs the shelf sticker price. Online orders come with a paper bag that has a handle which makes it nice and easy to carry out. There are two floors to the store, with the majority of home improvement things being on the lower level.

true value hardware store is a perfect especially for the local commmunity. perfect prices and…read moreprice points every single time. a range of products that are adequate for college students, and local individuals and small families. many of the products are adequate, but antiques are in brookline, as far as I know. I bought a table and two chairs that are of coasters furniture company. the price was perfect for that quality of a product. there were some imperfections of that product though. but the table and two chairs were all well balanced. I can sit on it and eat. perfectly still. for 199.99 plus tax. in united states dollars.

Incredibly sexist and hostile workers. It's a cute local business, so I expected the atmosphere to…read morebe good. The cashier was unnecessarily rude, contradicted himself again and again, and felt the need to "push me around" while making fun of me. They have treated me and other female friends especially badly. I can't help but feel as though I would have been treated differently as a male customer. Save your money and your time!

FANTASTIC store that somehow manages to have everything/anything I happen to need at a moment's…read morenotice. Whoever is picking the products at this store deserves a promotion! Would be a 5-star rating if you guys would open later so that you could stay open later on weekdays! You close too early - by the time I'm back from work most nights, it's too late already!

Good neighborhood spot with decent prices and helpful staff. Every time I've needed something for a…read morequick fix they have had what I was looking for. Gentleman at the front has always been knowledgeable and given recommendation when asked.

I love this Ace Hardware and always do my best to go here, or to the Yumont Hardware, instead of…read moreHome Depot. Home Depot is the worst (see my review on HD). I love supporting a local business (Ace is a franchise, so it is better for the local economy than Home Depot). I generally am able to easily find most of the things I need for small house or gardening projects and for bigger things, or things that aren't in the store, they can order it and have it delivered to your home. We ordered a bunch of outdoor furniture through them. Most recently, I grabbed some garden shears and wire tomato growing cages at Ace. I like the employees and generally find them to be helpful and happy to have me as a customer. Highly recommended.

Don't blame a Miami girl for wanting to have some sledding fun! I learned earlier today that this…read moresleds are cheap and sold at hardware stores so I ran to Hardware City in my neighborhood. I was welcomed into the stores and began conversation with the two employees at the front. They helped me pick a sled and went to go get the round ones for the back so that I could see all the available options. It was a very pleasant experience and I would totally come back here again!

The staff was incredibly helpful, and went above and beyond what I had asked for. Ethan assisted me…read moredirectly and really blew me away with his knowledge and understanding of tools and its accessories. And reasonably priced.

Ethan at Model Hardware has been the most helpful hardware man I have ever dealt with. I am moving…read moreand am selling my home. As I fix it up, I have been seeking all sorts of paints and parts and supplies. Ethan looks everything up for me, he orders parts for me. He has been such a help during a stressful time. Thanks, Model Hardware, Treat Ethan well, he is a keeper!

Absolutely love this store. This place is my go-to for everything I need around the house. It's a…read moresmall space but they pack a ton in -- I've found drain covers, toothpicks, doggy bags, etc. It's wild. They have a paint selection as well which is crazy -- they are very efficient with the layout. This store stands out over other shops in the area for two reasons: the staff are super helpful, and the items are priced incredibly fairly. The staff is always eager to help and I have never had a negative experience. I get items here for half or less of what they'd cost at other home stores on the street. I would definitely recommend this location to anybody in JP.

Helpful my dinging a certain product Gave me a close…read morefacsimile Attentive to a few customers at the same time Good variety of products

They actially delivered my Happy Frog potting soil to Charlestown. The order online was easy and…read morethe driver was helpful and polite. Also my plants are thriving with Happy Frog. Thank you.

I have been shopping in this store for decades before Lauren took it over. The selection of…read moreproducts is just right for the average consumer. Her staff has always been helpful and if they don't know the answer to your question they ask someone else. They don't just dismiss you. I love that they load purchases into your vehicle. The prices aren't the absolute best but they are a smaller store so that has to be factored in. Overall the store and staff are wonderful. They are a huge asset to our little town.