The doctor at Miller's Optometry and the staff are great. The doctor is very thorough and answers…read moreany questions you might have and explains what's going on in your eyes. Megan is really great at helping you pick out glasses that look good on you and adjusting them. My eyes are very sensitive to the progressive lenses and she is very patient trying to adjust them for me. Payal in the front office is awesome and I would recommend if you need your eyes examined or glasses that you visit Miller Optometry.

Best optometrist I've been to by a long shot. Highly recommend…read more It's located in an older but well-maintained building near historic Yucaipa that has ample parking. The interior houses all the magic. It's a technology advanced optometry office with all the gadgets to get a proper look at your eyes. Their computerized wizardry recommends the best lenses, but they also follow it up with the typical, "what looks better, 1 or 2." They showed me my macula, retina, eye lid glands, eye vasculature, and went through all the important eye self-care tips for eye health and vision longevity. I was impressed with how thorough and well-explained the entire process was. Professional and helpful staff that go the extra mile, well-maintained interior, the best optometrists I've ever been to, and a solid spread of frames to choose from. This optometry practice makes most other competitors look like they're bush league.

I've been going there for years. Staff are super friendly, helpful, not pushy at all. Doc is the…read morebest. Expect some dad jokes.

KUDOS to the entire office staff, Sherry, Jessica, Gracie and Dr. Hernandez! This was my first…read morevisit and my entire eye exam was very positive. These ladies were all welcoming, positive and very thorough when answering my questions. Highly recommend this office and I will continue my future eye exams here! Thank you!!

Where do I start? A couple of weeks ago I called to make an…read moreappointment for an eye exam as a number of people have said nice things about how they were treated. I am a strong believer of support local. They answered the phone and have been very nice from the jump. My eye exam experience was great as the doctor was honest with me from the very beginning. He was very respectful to my concerns and that matters a lot. My teenage daughter was here years ago and she also said the same thing. I thought after the eye exam that picking out frames was going to be a struggle, but proved to be painless and simple. The people here do care and are very friendly. The day after I called and had some follow up questions and concerns about my choice for lenses. I once again was shown they do care as they took the time to explain things to address my new concerns. That is a rare quality these days.. I will post update when I receive my glasses.. Thank You.. You earned my trust and business for the future..

I was a long time patient until last year. My eyesight had gotten worse and after a complete…read moreexamination the doctor didn't change my perscription. He claimed he couldn't improve my sight with glasses. I believed him like a fool. I went to a new doctor because I have different insurance now, and that just was a lie. I now have glasses I can see with. It may be time for retirement for Dr. Van Dusen.

I just want to thank America's best! I have never had a prescription so perfect. They were kind…read morethoughtful and the doctor herself was just really professional, but listen to what my needs were. Thank you again I would recommend them again and again.

We visited your store ready to purchase new glasses and sunglasses, but not one of the at least…read morefive employees acknowledged us not even a glance, a smile, or a quick "I'll be right with you." It left us feeling completely invisible. Acknowledging customers, even with a simple greeting, can make all the difference. Unfortunately, you lost potential customers today!

I've been wearing glasses for close to 15 years and always dread getting my eyes checked. I've been…read moreto countless places and they are all typically the same experience. You go in do the test and fail to read the smallest line. The Doctor yells at you for not taking care of your eyes/glasses. Scorns you for neglecting to wear sunglasses while driving. The same machines, old-school machines that somehow tell you that you're slowly going blind and doctors that really don't explain WHY everything is blurry, or WHY you see floaters or get headaches or even WHAT astigmatism is. After which they gouge you with this coating and that type of lens and some sort of extended warranty that you will ultimately forget about. But alas, earwax. Such is the life for me. I scheduled an appointment with Dr. Dosaj at Miller Optometry fully expecting a similar experience but with the added benefit of being able to see again after a disastrous mishap involving superglue and inferior anti glare coating with my current pair of super expensive glasses. For starters. The lecture about taking care of everything was delivered in a way that did not make me feel like I was a failure +1 Star. The initially test was administered with my current glasses with the standard letter chart, But the rest of the equipment that tested my peripherals/ dilation and depth of field were something out of a SciFy story. One of the machines made a 3D model of my eye after dilating it without eye drops or having me have a friend drive me home post exam +1 star. Dr. Dosaj went over every aspect of the exam with me and explained using the 3D model of my eye what exactly problem is and how they can be corrected using proper care and all that. +1 star. The selections of frames and the staff were very nice and helpful in assisting me choose my new face. Generally a process involving me texting pictures to my mom and having her choose. But I was able to make this big boy decision on my own +1 star. Fast forward a week, and I'm here sitting pretty in my new frames; looking flawless and seeing flawlessly. No adjustments necessary +1 star. Thank you Dr. Dosaj and The Miller Optometry fam!

After a bad experience last year, at another optometrist, I saw Dr. Dosage and now I won't trust my…read moreeyes with anyone else. A dramatic statement, maybe. But TRUE. He's patient, kind, and knowledgable.

I visited this location on 4/17 to purchase Meta glasses. The representative who helped me was very…read morefriendly and advised me to check my order status online for updates. When I checked, my order showed that the glasses would be ready for pickup on 4/30. That date came and went with no call, text, or email notifying me of any delay. I called on 5/1 and was told the glasses would be available on Monday. Monday passed--again, no communication. I called that evening before closing and was told they would have my glasses on Tuesday, 5/5. It is now the afternoon of 5/5, and I still have not received any updates. When I called again, I was told the glasses had not arrived and that they "might" be available sometime this week, but no specific timeline could be provided. It has now been 12 business days, and there seems to be no sense of urgency or concern for the customer experience. Payment was collected promptly, but the product has yet to be delivered, and communication has been consistently lacking. Based on this experience, I plan to file a complaint with the Better Business Bureau.

The person who took care of me was nice. They have a big selection of glasses, however, the thing i…read moredidn't like is that they mark up the glasses like crazy. I searched up the ones i got and found them at other places for half the price. I went to costco and there are Gucci, Prada, and other high end glasses that cost less than the Calvin Kleins i bought. The only reason i got them here was because the ones i wanted were no longer carried at other places and the ones here are similar. The more they cost the more out of pocket you have to pay since the insurance only covers so much.

One of the easiest eye exam visits I've ever made! Made my appointment online through their…read morewebsite. Showed up, my exam took 30min and the doctor was extremely nice and helpful. They have a lot of great brands for glasses. The office itself is very clean - would recommend!

2nd time/ different review: The staff particularly John, was exceptional. Very attentive, first…read moreclass service. He took his time to adjust my glasses to the perfect position. Did not rush me was very polite and professional. 1st review: 4 weeks ago: Melissa was professional and solution minded. She offered for me to come down and let them see if they could do a small fix for free when other optometry offices wouldn't. When I arrived I was greeted warmly and they helped me right away. They fixed my glasses when my own Optometry offices wouldn't. I highly recommend their services. The quality and care for people make them the best.

Getting there: Located in the Walgreens shopping center next…read moreto the Denny's. There is parking in the front lot of the building. Experience: I've come to this location for the past two years from my annual eye exam and I haven't had any issues. The receptionists are nice, the dr's are great about letting know you know exactly what is going on with your eyes. The one thing I will say is ordering your prescriptions through them might be a little slower than ordering elsewhere.

One of the women at the front desk Jackie is very rude and ill-mannered; she doesn't know how to…read moreprovide good customer service. My son and I got upset with her; her attitude changed a bit once my son confronted her, but from the moment we arrived, she was incredibly arrogant and rude. I didn't like it at all. I know I'm not the only one who has experienced this it has happened to many people and that is why this place has such bad reviews because of her. Her employers really ought to consider this; if she doesn't like working there or being patient, she shouldn't be working at the front desk.

A Clear Winner for Our Family's Vision…read more Let's be real for a second: wrangling a 4, 5, and 6-year-old into any kind of medical office usually requires the patience of a pastor, a pocket full of bribe snacks, and a fistful of miracles. Getting them to sit still for an eye exam and an eye puff machine? I thought my wife and I were setting ourselves up for an absolute circus of horrors. But James Espinosa Optometrist in Highland didn't just survive the chaos of our three little ones--they masterfully orchestrated it. The Vibe & Ambiance: While an optometry clinic isn't exactly a candlelit restaurant, the atmosphere here is incredibly warm and inviting. The waiting area is impeccably clean, bright, and comfortable enough that you don't feel like you're sitting in a sterile hospital ward. The staff are so friendly, we were grateful that Jenny walked us through the whole process and answered all our questions with warmth mixed with professionalism. It feels like a neighborhood staple. This makes sense, given that my family has been coming here for 8 years! The "Menu" (Care, Precision, and Frames): I know most reviews focus on the "taste and presentation" of a location, so let me translate that into the optical world. The "presentation" of their care is top-notch. It is incredibly uncommon to get kids' eyes checked so thoroughly at such young ages (4, 5, and 6), but Doctor Espinosa was an absolute pro. They used age-appropriate techniques to keep the kids engaged, and the results were phenomenal. The "taste" of success here is that their prescriptions were absolutely spot on. My kids are seeing clearly, and the frames they helped us pick out are both durable (a necessity for a 4-year-old!) and look fashionable. Service & Staff: The staff at Espinosa deserves a standing ovation. Not once did they look annoyed by the wiggles or the endless questions coming from my pint-sized trio. They were attentive, incredibly patient, and guided us through the whole process with a smile. Jenny even came through with some clutch chips and meal bars when it came time to dilate their eyes, which totally saved the day. The Plot Twist (And Why We Stay): Here's where the story gets juicy. Out of pure curiosity, we decided to drop in and look for frames at one of those massive, big-box vision franchises with a large selection (that shall remain nameless). Even with the absolute best top-tier vision insurance, the franchise tried to hit me with a mountain of hidden fees and upcharges that made my jaw drop. It felt like buying a used car from an OfferUp parking lot! I immediately ran back to the transparent, honest pricing at Espinosa. They don't play games with your wallet! The Balanced Perspective: If I had to offer one tiny area for improvement, it would be that the parking lot can get a little snug during their busiest afternoon hours. You might have to circle once or twice--but honestly, for the level of care you receive inside, I'd happily park a block away. The Verdict: James Espinosa Optometry Doctor has been our go-to for the last 8 years, and after our recent experience with the kids and the sticker shock of the big-name competitors, we are strictly an Espinosa family. If you want genuine care, precise prescriptions, and a team that treats you like family (and tolerates your toddlers), look no further. Five stars. Highly, highly recommend! ‍‍‍

I've been coming to James Espinosa, OD since around 2017, and I absolutely love this place. From…read morethe moment you walk in, it feels personal, they know my name, and the welcome is always genuine. The manager, Jenny, is amazing and truly keeps everything running smoothly. Dr. Espinosa is cool, approachable, and clearly cares about his patients. On my most recent visit, I saw their newer doctor, Dr. Fabrizio, and she took great care of me as well, super attentive and professional. They always have a great selection of lenses and frames, they take insurance, and what I really appreciate is how helpful they are when it comes to choosing frames. They actually give honest feedback and help you decide what looks best, instead of leaving you to figure it out on your own. If you're single and need someone to externally process frames with you, this is definitely the place to go, they've got you covered! Overall, it's just a fun, friendly, welcoming office. They're also Christian-owned, which I really appreciate as a Christian myself. I can't recommend James Espinosa OD enough.