Betty and Genaro are awesome !! The gave a great bid compared to everyone else and could do it quickly. Thank you

We had a leak in our main service line starting on a Friday night and water was gushing up our sidewalk. I called six companies. Three of them told me to call a different company and didn't want to come out despite being within a 5 mile radius to me. I called American Leak Detection and they didn't have an appointment available for another three weeks while there we were, not having water. The fifth company showed up, took a look at it, and didn't want to do it. Genmor Plumbing was my sixth call on Monday. Genaro showed up that day, inspected it, came up with a plan, quoted me a price which I accepted, then in two hours, we had a temporary fix that got us water flowing again. On Wednesday, the city came by to mark the sidewalk to ensure that we wouldn't hit any important underground lines, and then on Friday, Genaro showed up with his crew, replaced 30 feet of PVC piping with more durable copper pipes, replaced our pressure regulator as well as our obsolete water shutoff valve, then covered the trench all in 8 hours. The next day, Genaro came by to do some finishing touches, completed the job, then we paid their invoice a few days later. This was a big job and they were the only one who wanted to do it. Not only that, they did it professionally and with quality. It seems that they usually do bigger plumbing jobs for apartment complexes so they have a ton of experience which showed. If another big plumbing job comes up, they will be my first call next time. read more

Don't ever call these people. Ever! This company sucks. I needed a plumber for an emergency (none of my toilets were flushing), and they told me someone would be out soon. When I called back for a specific time, someone else said they were booked for three weeks! Apparently some answering service takes over at lunchtime (it was 3:30), and they didn't know anything. Unbelievable. Truly mind-bogglingly unbelievable. read more

Highly recommend them. Genaro is a professional and betty is the perfect office manager. We did a whole house repipe from Genmor Plumbing and coudn't be happier with the results. read more

Hi- I would recommend them. They are responsive and handle the problem professionally and promptly.

We hired Genmor Plumbing to repipe our 50-year-old home in San Jose. The entire team did their job well. Genaro provided the initial estimate and he is honest and straightforward. Betty is very responsive and made sure everyone is kept in the loop. The plumbing crew did a great job and the inspection passed. The repipe was done 5 months ago and we have no issues at all. We are very happy with their service and highly recommend them! read more

The property managers of my complex use Genmor for plumbing issues. Today my kitchen sink backed up. My property manager called Genmor and Betty called me back within 10 minutes. She was very polite, understanding and said someone would be out between 1:30 and 2:30 pm. I was impressed because it was a holiday and it was already 12:15 pm. John arrived right at 1:30 pm. He introduced himself, was very polite and even put on booties before coming into my apt. He saw the problem, got the tools and equipment and fixed the problem. He was very professional, polite and even cleaned up after himself. Even though it was my fault (Potato skins) he never made me feel like I was to blame. He just explained what should and should not go down the drain. He wrapped everything up quickly. Made my day! Thank you John, Betty and Genmor. You made what could have been a stressful situation very easy. read more

Extremely professional. They answered a late call when our faucet broke and we had to shut our water off. Even though the fix was complicated and it would take time, the technician made a temporary fix late in the night so we could have water and came back early next morning and fixed it. They did such a great job. We are so thankful we found Genmor plumbing. read more

HIGHLY questionable. An acquaintance recommended the company to us, so we had high expectations heading in. Genaro, the owner of Genmor, personally went to our home to perform the inspection. After he came by the second time to do a couple measurements, I asked him to explain to me what the problem was, so that I could inform my home insurance agent. He then had the audacity to tell me that he didn't know and asked ME to tell him what the issue was... um... excuse me, but I'm not the plumber here... I thought YOU were?? Aren't you the one licensed in this?? He promised he'd have a full report, documenting his inspection, but later contacted us and said that he "wasn't interested in doing the job anymore because we had told his assistant to cut contact with another contractor he'd been talking to" .... wait... what?? what other contractor?? Who have you been talking to with regards to our home?? Why is another contractor involved in this?? His website states: "No subcontractors: Only licensed Genmor Plumbing, Inc. technicians work on your property. We do not sub out any of our jobs to third party contractors. You only receive high-quality service from our own in-house experts" .... Clearly you lack integrity, Genaro. read more

Genmor is a company you can trust. I was so happy to deal business with them. Mr. Gerano is the gentlemen kind and open to deal with and their workers, assistance are knowledgeable, care, friendly and helpful. I have a leak, call Genmor and he come give good deal good service resolve issue very quick in smart way exactly as state on their web page that you should not think hard just leave that to them! I do recommend the company to anyone need plumbing or other concrete service. read more

They did complete repiping of our house over a year back as a sub-contract via Repipe Specialist (which a total scam btw). This review was long due but here are some of the interesting highlights - - as soon as they entered the home, they found 4 things not on contract of "full Repipe" and asked for $750 extra. - when working in crawl space, they found horizontal pipes were already copper. They quietly replaced copper pipes with copper pipes. - the stucco and patching is so poorly done, like a kid playing with grout. During our bathroom remodeling we found they did not seal it and rain water was leaking inside. - the whole thing failed two inspection and when I blocked payment for non completion of the work, the owner threatened me with a lien. - when I mentioned one bathroom shower to have a significantly lower pressure than another, the guy increased whole house pressure to 90psi. The water sprinklers started spraying over the fence and took me two months before I figured that out. It is still slow in that bathroom. For such work, best to go into details and work with someone who actually does it himself. read more

My experience with Genmor Plumbing was ridiculous. I had a running toilet with water spraying straight up out of the fill valve. Two plumbers came out on two different days yet I still ended up fixing the toilet myself. I documented this fiasco in a little YouTube video http://www.youtube.com/watch?v=ab96_iu3yaQ&feature=g-upl I would not recommend this company. read more

Five stars for the following reasons - Their quote for replacing the water supply and drainage pipes beneath my house was 50% of their competitor. Their guarantee was twice as long as their competitor's guarantee. Their bid included sheet rock patching and texturing. - The business owner himself came to give the quote. He crawled under the house to provide an accurate quote, even though he was wearing slacks & a dress shirt. - The communication was solid. Their office called and prepped me a few days before the work began. They called the day of to see if I had any concerns or questions. The office was also able to accommodate and execute some last minute changes that I requested. - The team of 5 that did the work was coordinated and well managed. They arrived on time and ended on time. Each member knew what their job and got right to it. They masked, tarped well, and cleaned after themselves. I believe in giving credit where it is due and hope this company does well. read more

Genmor is reasonably priced, very professional and quick to resolve the problem. Plus, Mike couldn't be nicer. Ask for him when you call, which I suggest you do if you're having an issue. read more

Genmor Plumbing - Free Estimate-Fast Response-Fair Pricing - Plumbing Near Me - San Jose, California

Fantastic guys. I had an almost-emergency situation (in-wall pipe burst, but we shut off the water quickly), Genaro came by for an evaluation in about 1 hour. He had given me a quote and a timeframe for the plumbers to arrive, but then he realized there was a little bit of time before the next evaluation, so he actually repaired the pipe right away. read more

I decided to go with Genmor plumbing for re-piping my 57 years old house. They did excellent job. The quote was reasonable and the whole staff was very professional. No issues in inspection. Very good experience overall. read more

Genaro & Betty are awesome. Good quality service on weekends

They were simply great. It was a big project in my mind but they made it look routine. My project involved a tptal re-pipe of the 40-year old galvanized water pipes to copper, replacing all the old sewage lines with new ABS pipes including the main lateral underneath the house, installing a salt-free water softener and filter, install three new toilets, AND they installed a grey water system that captures all of the shower, tub, and laundry water that goes to the landscaping. I'm hoping I got them to bring the topic of grey water to other customers : ). Drought's not going away anytime soon in California. Genaro and Betty (their call center office) were accessible and responsive. They made all the arrangements for inspections and came back out and took care of whatever was needed. They made the project look easy. I highly recommend this company. read more

Excellent Job..very professional, straight forward and honest people. Genero their boss is straight forward and does not Nickle and Dime....I got my kitchen relocated and renovated...some walls were dropped, 2 bathrooms were renovated...house was re-wired and recess lighting was added. It took 6-7 weeks. During the project...if Genero did not like certain things he changed it himself with out approaching me for additional monies except when the cost of materials was significant. Genero has a nice team .... Abraham who was the main person doing the work was always smiling and was flexible to change things based on my suggestions. Leo the supervisor was always on the site on a very regular basis and understood my requirements well. Again always smiling and joking. I would also like to say that during my project, Genero the boss went on vacation for 3 weeks, but that did not change the project course or quality. Leo the super managed the project and my expectations very well. I DID NOT HAVE TO CALL GENERO EVEN ONCE. After the work was completed and I moved in, there were a few minor tasks which were not completed and some required more material which had to be ordered...once all the drain pipes in kitchen and bathroom were blocked....Genero's team (especial mention to Betty who co-ordinates the work for Genero), sent a plumber who reached us in less 90 minutes to our house to fix the drains in another 90 minutes. Further...the few other issues/open tasks after we moved in were fixed promptly. Genero is very hands on and down to earth person and ready to engage and is realistic. I am very happy with the work and would recommend them to anyone. read more

I am not going to flame Genmor. I had an appointment, I was at my house 12 minutes before the appointment. I was in my garage measuring the wall for the permit. I came out about 15 minutes after the appointed time and found a message on my phone. There was a garbage truck outside for five minutes that was a bit noisy and the phone was up stairs so it is not loud enough to hear in the garage. The message said they knocked and no one answered. We have a doorbell that I would have heard but it was never rung. I called and the attitude of the person answering the phone was snide and condescending. There was no attempt to find a solution simply to state the plumber had come and was now gone. When I told them I was going to take them of the list of vendors she said, "That's fine." I assume the person on the phone was not the sharpest tool in the shed and was overemployed. On the other hand, the plumber did not ring the door bell. The amount of effort they are willing to expend seems low. I guess hard times have not affected Genmor plumbing. I would recommend finding a more engaged and customer-centric company. read more

Genmor Plumbing performed a complete re-pipe on my entire home this May 2017. I selected them from 2 other good plumbing outfit but I chose Genmor because the owner took his time to answer all my stupid questions. He is very easy pleasant to talk to. His entire crew from the call center and to all his plumbers and wall finishers are very professional and friendly. Genmor was recommended by one of my long time neighbor because he had his house done about 8 years ago. He was also very happy with the job they performed at his house. The whole crew was very prompt and ready to go. I was very impressed that they had all my plumbing torn down and re-piped and actually enjoyed taking a nice Hot Shower that same day. They did an excellent job and was very happy with the outcome. I highly recommend Genmor Plumbing to all my friends and relatives. read more

Excellent job, fast, on time and responsible. Thanks Genero and his staff, they worked really hard and well done for my kitchen pipe.

They are very busy and have good workmanship and follow up.I have used them to do the bathroom and was very happy with the price & quality.

Horrible company with horrible service recovery they will try but no one has ever told them in business the customer is always right and that you do not talk to the painter to tell the owner you can not complete the job! Or maybe he did not want to talk to a woman and the painter is a man! Beats me I pay both of them for a service Genmor did not complete the job... Painter still painting! read more

Genaro's team re piped our home including new water main and everyone involved did a great job, and Betty was great at coordinating the work and was always available to talk to. Thank you Genmor Plumbing read more

Genmor Plumbing are the best contractors I have worked with. They are in the process of finishing my house remodel and I am glad to say that they have delivered on every aspect of the job. Extremely professional, providing the right advice and making sure things remain within budget. The owner Genaro is an extremely professional individual and someone you can trust to give you the right advice when you are debating various options. He pushes a culture of making sure the customer is happy and you can see that in his crew as well. Last but not the least, there adminstration head, Betty is the nicest person to work with, extremely professional and always there to help. I would recommend them for any job, small or big. Just to give everyone a perspective, they did the full remodel of my 2029 sqft house and the work is amazing. read more

Awesome plumbers with a very skilled, highly professional staff. We had our whole house repiped and they did a fantastic job- our city inspector said they were hands down the best in the area and did mostly commercial work. Price were also very competitive. Dealing with the secretaries, on the other hand, has been a challenge. Scheduling inspections and finishing the job has been difficult to schedule- if it wasn't for that I'd give them a 5 star rating. read more

I hired GenMor to re pipe my 62 yr old house and could not be happier with the great job they did. I was given a very reasonable bid for a complete re pipe using type L Copper that was actually CHEAPER than several bids using PEX. After reviewing all my bids and getting prompt answers to my questions, I chose GenMor because of the professionalism of the owner and the office mgr. The crew arrived on time and the Supervisor walked me through the process and answered all my questions before beginning the job. When it was discovered that the copper used when my water heater was relocated was type M, I decided to replace it with type L (which has a thicker wall). The upcharge was minimal and I would now have a complete new plumbing system covered by the lifetime workmanship warranty GenMor provides. Despite this change, which involved additional work, the job was completed in one day. They were even able to replace my shower valve without damaging the tile! The work done by the crew was exceptional and they did a very good job of cleaning up. GenMor advertises 'Quality Service at Reasonable Prices' and delivers that on every aspect of the job. Hire them with confidence. read more

Last week I was installing a new bathroom sink and vanity. After 2 hr.s of trying to remove a drain waste pipe that developed a leak due to an old corroded pipe, I got into the wall and notices the hot water inlet pipe was resting on the drain pipe. I thought it was causing undue resistance. I remembered that Genmor repiped my home in 2005' and they gave me a lifetime warranty. So I called them up about 3:30 PM and talked to Betty. She was very helpful. She said she would get hold of Genaro - the owner and explain the problem. Low and behold Genaro agreed to come out to my house @ 7:00 PM on a Friday afternoon (i.e.the start of the weekend)! I was going away for an extended weekend and he accommodated me! He arrived right on time. Saw what the situation was. Realigned the hot water pipe, and even removed the old corroded waste drain pipe!! He was done in an hour! I know looking at the old corroded waste pipe that I never would have gotten it out. I didn't have the tools or expertise! But wait that's not all!! He didn't charge me a cent even though I wanted too!! He saved my weekend!! That's why Genmor and Genaro get 5 stars from me!! John G. read more