Had a great server name Emily took good care of my and my friends.drinks and food were great

I absolutely love the concept of Genghis Grill. And for that reason, I'm going to chalk up my experience as a one off anomaly. Thus, I will be giving Genghis Grill another try. As for my first attempt, everything was either mid or below. Plus, it took me around ~45-50 minutes to get my food read more

The food was great and the selection was wide. The service was also pretty good. The only bad thing was the atmosphere and the layout of the restaurant read more

Absolutely the worse food I had in my life. It didn't even seem like real food (chicken) I would never go back to this restaurant let alone this chain in my life read more

First time being here and the service was outstanding!!! From the minute we walked in the door Shontique set up the experience for one to remember. She was nice, attentive, friendly, funny and took the time to explain the build your own bowl to us. No matter how busy it got her personality never changed. The food was great and service was perfect! I would definitely recommend this place!!!! Shontique thank you for being you baby! read more

I just left this Genghis Grill off of 161 in Grand Prairie the service was horrible. #1 when I walked in I stood at the bar approximately 5mins before this young man acknowledged me when he did he asked if I was dining in or take out I told he him take out he walked away not saying a word there was two people at a table and myself he walked away not saying . He finally returned took my order (2 egg rolls) I had to asked what my bill would be he stated $2.80 I gave him a $10.00 bill and when he returned he handed me $7.00 he walked away I'm standing there waiting for my change however he started doing something else more people have walked in waited until he finished and I inquired about my twenty cents he stated we don't have any change I stated to him why didn't you explain that when I handed you my money .Talked to the manager she was not any better. When I received my order he didn't bag it he attempted to hand it to me in the white container I had to ask him to bag my order reluctantly he did with attitude. Genghis Grill on 161 I won't be back read more

Oh my gosh, Genghis is so yumm! Kinda pricey but really good. Chefs here cook the food perfectly. They are really low staffed right now so be patient. They really should make the bowls bigger for the price they charge. In a new shopping center that you can probably find some other things to do after lunch. Clean inside and staff was working hard to get everyone taken care of. read more

the food was amazing I personally ordered the Supreme Fried Rice and the manager Mike was really helpful and Artie who gave my order to me with kindness! I'm definitely coming back here! read more

Genghis Grill - It's the Supreme Fried Rice with no Green onions - Asian Fusion Near Me - Grand Prairie, Texas

Great service. I like the concept of creating a dish with items of your choosing and seasoned with your choices. It was really good. Staff was great and I've been to a few of these all around USA and they are consistent quality. Would do 5 stars but price is more than it should be by about 25%! read more

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I placed a to-go order. I wasn't quite ready when I arrived. I waited less then 5 minutes and they brought me my food. It was hot and fresh.

Good service and atmosphere. Food was good. Would recommend eating here. This location is so much better than the Duncanville location. read more

Food, Service and Ambiance were fantastic! Sylvia was very sweet and delivered great customer service! We will be back! read more

My first time trying this place and all I can say is I will be back ... the food was amazing ... and our server Ellie was very attentive and sweet which made the experience more satisfying... will definitely be back ! read more

My wife loves this place so we frequently visit. Met the VP of marketing on the 25th year Bday anniversary. Kind man. Awesome Manager. If only more restaurants could duplicate his energy, experience, kindness and empathy eating out would be so much more pleasurable. read more

Genghis Grill - The VP of Marketing - Asian Fusion Near Me - Grand Prairie, Texas

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I love genghis grill but I HATE this location! I'll drive 15 more minutes to the one in the highlands before eating here.. strictly because of the service. I've never seen a waitress roll her eyes in your face before until coming here, a skinny gothic girl (I think her name was anais) I was actually shocked, because all my mom did was ask her for a to go drink, AFTER we ate, and tipped her over 20$. Bad vibes, would not recommend. read more

The food was great! Great flavor, served freshly made and hot! Service was good. We didn't wait long at all. Will be back!

Excellent variety of menu options. The food is always delicious. The portions are very generous; a good value for your money. The service is very good. Recommend ordering ahead online, if you want takeout. read more

I only give four stars because there was a shrimp and a potato in my bowl which is not something i picked. Im sure it was an accident but this could be bad for someone allergic, other than that though, 10/10, the sauces we good and spicy to my liking! This place is better than Panda Express for sure! Customer service AMAZING, came in just 30 mins before close and i know how annoying that can be so sorry but the staff still treated us amazing, thanks Miyaki great waitress. The atmosphere was great and the place looked clean. read more

Genghis Grill - Veggies, all kinds of sauces and fried rice and udon noodles - Asian Fusion Near Me - Grand Prairie, Texas

They have the best service and food. Talia our server was very attentive to our needs. The entire staff was welcoming and friendly. The vibe was great. read more

Today I had a chef bowl General Tso it was really good . This may be my go to dish. I ordered it thru the app and it was ready when I arrived. The last one I had about 2 weeks ago was a build your own large with cabbage and potatoes and it was atrocious. I ended up throwing it away because it was too juicy the potatoes were too hard and the taste was too sweet.25$ totally wasted but the bowl today made up for it it was a small and it was just enough for an evening meal. read more

LOVED LOVED LOVED! Arturo was amazing, friendly and made eating here 10x more enjoyable! Definitely check this location out :))

Nailed it with the CYO!!! Very delich! Been going to this location for years and always receive a good experience.

Food is always great and the service is outstanding! It's our favorite spot to eat when we're out shopping read more

Very friendly grateful always fresh and fast love to go there for lunch. Or to have work meetings or catering for work events has always worked out really good. read more

Food and service was great! Clean restaurant Finally had soft drinks available. Opened right 11am read more

This was an amazing experience!! I absolutely loved this Ghengis and will be coming to this location from now on!! It was so clean!! The space was bright!! Everybody was so welcoming and helpful! My bowl was cooked to perfection!! Our waiter was the best you could ask for! 10's across the board! read more

Always great food and service!!! The Grand Prairie location at Mayfield Rd and George Bush Fwy is the best. The owner knows how to run a team and great restaurant. read more

My husband and I went here for the first time and we will never go back. We ordered an appetizer and two bowls. There was only two other tables being served in the whole place and about 6 cooks including a manager, plenty of people to get food out on time. We waited 30 min with no food and the server Breanna only brought out one bowl when she did come. My husband got half of a bowl and we ordered a large. The food was mediocre at best both of our bowls were dry and needed more sauce, very overpriced for what we got. The servers and the cooks were spending more time talking than making our food. When we asked for our appetizer to be taken off the bill and to get boxes and our check the server Breanna gave us attitude and made rude noises towards us. Needless to say everything was very unpleasant and unprofessional and would not recommend this place. read more

Jojo was awesome! Great customer service! Super friendly and very knowledgeable! Will definitely be back!

Easily the worst customer experience I have ever experienced. Our waitress Breanna was rude and didn't make me or my girl friend feel welcomed. The cook was also extremely rude and told me that I had to get a large and a regular size bowl because my regular size bowl was "over flowing" (this was after I had tipped him, keep that in mind) for 2 bowls and quesadillas we spent over $70. This place is a disgrace and the food is mid at best. Poor customer service, fine-dining prices and average at best food. I Would never recommend this place to anybody I care about. What I do recommend is Tons Mongolian grille, it's about 5 minutes away from this GG location. It's all you can eat, very good customer service and for 2 adults it's roughly $23 USD and they offer complimentary ice cream. The address to TONS is 4136 S Carrier Pkwy, Grand Prairie TX 75052. I am a Grand Prairie local and want to help anyone if I can! I am in no way, shape or form involved with Tons. I just highlight recommend them over this GG dump. read more

Food is amazing and the service is superb ESPECIALLY if you have the honor of being waited by Arty! He was very helpful in helping us choose a dish, and was observant of our needs by refilling our drinks and having to-go containers ready without us asking. Love this place for a healthy hearty dish, clean atmosphere and great service. read more

Host was amazing food was a delicious very generous amount of food my experience was very much a 10/10

My very first experience eating here. I chose the restaurant because I like the idea of the grill for dinner. I tried it and it met my expectations. The concept of creating your meal to your specifications, is absolutely awesome. The food was awesome. Arty/server, Vanessa/Manager, and the young lady who ask if she could assist me as I went through the process were the epitome of excellence in customer service. Although, I opted to get my order to go, I will eat in on the next visit, the ambience of the restaurant was warm and relaxing. 5 stars​ read more

It's a newer establishment.. I can't speak to how it was pre-covid19 as this is my first time at this location but I'm just happy to sit inside a restaurant. They are operating in accordance with state guidelines so they're operating at 25% capacity. 75% of the tables have a marker ontop stating it's closed for social distancing. Ordering your food is definitely a big change.. You never touch the bowl. You still go down the line but they'll put in what you want. I would like to specifically give a shout out to a great employee... Mrs. Katana. She was the one putting our bowls together. She was sooo nice to my indecisive children. Great personality, very attentive and of course patient. I really appreciated it. Food wise, outstanding! Everyone loved it. Can't go wrong with it when you're the one building your own meal with what you select. With all the precautionary measures they're taking, I'd recommend this establishment! read more

Genghis Grill - Asian Fusion Near Me - Grand Prairie, Texas

I came into the restaurant to order a bowl i sat at the counter for 15 minutes before I was waited on,, and the restaurant was nearly empt. After they took my order they ended up giving it away to someone else. They sa that they would give me another bowl for my inconvenience but when it came time to get the bowl they charged me anyway. I won't go back they sucked really poor customer service. read more

Not a great place for single people to eat. The staff gave me a dirty look when I said it was just me. Then the staff helped 4 other tables that came in the door after me, when someone finally came to talk to me. She rolled her eyes when I said the lady took my drink but never came back. So I left. read more

Ordered food on the App. It was prepared quickly and was hot and fresh. Very friendly and helpful employees at the Grand Prairie restaurant . I frequent this establishment at least once a week. read more

This was my first time at this location and won't be my last. Although getting seated took slightly longer than expected, my experience was a pleasant one and all of the staff were great. I ordered the "create your own" bowl in a small size and the food came out quick and was delicious! For myself, the small size was an adequate portion and filled me up. Arturo, our waiter, was fun and friendly! read more

Welp. Ive passed by this place probably 100 times over the years and have never gone in due to it being always empty. Today, I decided to try. It was 12:30pm on a Saturday. Empty restaurant. it was a waste of money. Its like an American attempt an Asian. Any post that says otherwise is either a promoter or owner. Find a real Mongolian grill. Hope this review saves someone. read more

2 stars is because I'm upset. Not because of service or taste of food. I've been here 4 times in the last 3 weeks. Food was great. I understand cov19. Will affect hours. But 7 o'clock. Really. I arrived at 704. I've tipped 30% to help out workers You would think they want all the business they could get read more

Genghis Grill - Genghis grill - Asian Fusion Near Me - Grand Prairie, Texas